Mobile service updated code

src/main/java/in/gov/chennaicorporation/gccoffice/GccOfficeApplication.java

@@ -0,0 +1,26 @@
+package in.gov.chennaicorporation.gccoffice;
+
+import org.springframework.boot.SpringApplication;
+import org.springframework.boot.autoconfigure.SpringBootApplication;
+import org.springframework.boot.autoconfigure.domain.EntityScan;
+import org.springframework.boot.autoconfigure.jdbc.DataSourceAutoConfiguration;
+//import org.springframework.cloud.client.discovery.EnableDiscoveryClient;
+import org.springframework.context.annotation.ComponentScan;
+
+@EntityScan(basePackages = {
+        "in.gov.chennaicorporation.gccoffice",
+        "in.gov.chennaicorporation.gccoffice.taxcollection.entity"
+})
+@ComponentScan(basePackages = {
+        "in.gov.chennaicorporation.gccoffice",
+        "in.gov.chennaicorporation.gccoffice.taxcollection",
+        "in.gov.chennaicorporation.gccoffice.garbagecollection"
+})
+@SpringBootApplication(exclude = DataSourceAutoConfiguration.class)
+//@EnableDiscoveryClient
+public class GccOfficeApplication {
+    public static void main(String[] args) {
+    	//System.setProperty("spring.config.name", "gcc-portal");
+        SpringApplication.run(GccOfficeApplication.class, args);
+    }
+}

src/main/java/in/gov/chennaicorporation/gccoffice/bulkwaste/Controller/APIController.java

@@ -0,0 +1,244 @@
+package in.gov.chennaicorporation.gccoffice.bulkwaste.Controller;
+
+import java.math.BigDecimal;
+import java.util.Date;
+import java.util.List;
+import java.util.Map;
+import org.springframework.http.MediaType;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.format.annotation.DateTimeFormat;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.multipart.MultipartFile;
+
+import in.gov.chennaicorporation.gccoffice.bulkwaste.Service.BulkWasteService;
+import in.gov.chennaicorporation.gccoffice.bulkwaste.Service.BulkMasterService;
+
+@RequestMapping("gcc/api/bulkwaste")
+@RestController("BulkWasteAPIController")
+public class APIController {
+	
+	@Autowired
+	private BulkMasterService masterService;
+	private BulkWasteService bulkWasteService;
+	
+	@Autowired
+	public APIController(BulkMasterService masterService,
+			BulkWasteService bulkWasteService) {
+	    this.masterService = masterService;
+	    this.bulkWasteService = bulkWasteService;
+	}
+
+	@GetMapping(value="/getCategoryTypes")
+	public List getCategoryTypes() {
+		return masterService.getCategoryTypes();
+	}
+	
+	@GetMapping(value="/getZones")
+	public List getZones() {
+		return masterService.getZones();
+	}
+	
+	@GetMapping("/getWards")
+	public List<Map<String, Object>> getWards(
+	        @RequestParam String zoneName) {
+
+	    return masterService.getWards(zoneName);
+	}
+	
+	@GetMapping("/getBulkWasteRequestDetails")
+	public List<Map<String, Object>> getBulkWasteRequestDetails(
+
+	        @RequestParam(value = "fromDate", required = false)
+	        @DateTimeFormat(pattern = "yyyy-MM-dd") Date fromDate,
+
+	        @RequestParam(value = "toDate", required = false)
+	        @DateTimeFormat(pattern = "yyyy-MM-dd") Date toDate,
+
+	        @RequestParam(value = "categoryType", required = false) String categoryType,
+	        @RequestParam(value = "zoneType", required = false) String zoneType,
+	        @RequestParam(value = "wardType", required = false) String wardType) {
+
+	    return bulkWasteService.getBulkWasteRequestDetails(fromDate, toDate, categoryType, zoneType, wardType);
+	}
+	
+	@GetMapping("/bulkWasteRequestView")
+	public Map<String, Object> bulkWasteRequestView(
+	        @RequestParam Long requestId) {
+
+	    return bulkWasteService.getBulkWasteRequestView(requestId);
+	}
+	
+	@GetMapping("/getMinSurveyDate")
+	public String getMinSurveyDate() {
+	    return bulkWasteService.getMinSurveyDate();
+	}
+	
+	
+	
+	@PostMapping(value="/updateBulkWasteRequest",
+	        consumes = MediaType.MULTIPART_FORM_DATA_VALUE)
+	public ResponseEntity<Map<String, Object>> updateBulkWasteRequest(
+
+	        @RequestParam Long requestId,
+
+	        @RequestParam String name_of_establishment, @RequestParam Integer category_id,
+	        @RequestParam Integer zone_id, @RequestParam Integer ward_id,
+	        @RequestParam(required = false) String trade_license_No,
+	        @RequestParam String person_name, @RequestParam String email_id,
+	        @RequestParam String mobile_no, @RequestParam String address,
+	        @RequestParam(required = false) String gst_No,
+	        
+
+	        @RequestParam String total_builtup_area_sqmt, @RequestParam String establishment_type,
+	        @RequestParam(required = false) Integer dwelling_units,
+	        @RequestParam(required = false) Integer avg_daily_footfall,
+	        @RequestParam String totalEmployees,
+
+	        @RequestParam BigDecimal wet_waste,  @RequestParam BigDecimal dry_waste,
+	        @RequestParam BigDecimal domestic_hazardous_waste,
+	        @RequestParam BigDecimal sanitary_waste,
+	        @RequestParam(required = false) BigDecimal cd_waste,
+
+	        @RequestParam(required = false) MultipartFile wasteAuditFile,
+
+	        @RequestParam String wet_waste_processed,
+	        @RequestParam(required = false) String technology_used,
+	        @RequestParam(required = false) String other_technology,
+	        @RequestParam(required = false) BigDecimal installed_capacity_kg,
+	        @RequestParam(required = false) Integer installation_year,
+	        @RequestParam(required = false) String vendor_name,
+	        @RequestParam(required = false) String unit_functional_status,
+	        @RequestParam(required = false) MultipartFile installedUnitPhoto,
+	        @RequestParam(defaultValue = "false") boolean removeInstalledPhoto,
+
+	        @RequestParam(required = false) String longitude,
+	        @RequestParam(required = false) String latitude,
+
+	        @RequestParam String dry_waste_recycler,
+	        @RequestParam(required = false) String recycler_name,
+	        @RequestParam(required = false) String recycler_authorization_no,
+
+	        @RequestParam BigDecimal residual_waste_quantity,
+	        @RequestParam String collection_frequency,
+	        @RequestParam String vehicle_type,
+
+	        @RequestParam Integer update_by
+
+	) {
+
+	    try {
+
+	        String result = bulkWasteService.updateBulkWasteRequest(
+
+	                requestId,
+
+	                name_of_establishment, category_id, zone_id, ward_id, trade_license_No,
+	                person_name, email_id, mobile_no, gst_No, address,
+
+	                total_builtup_area_sqmt, establishment_type,
+	                dwelling_units, avg_daily_footfall, totalEmployees,
+
+	                wet_waste, dry_waste, domestic_hazardous_waste, sanitary_waste, cd_waste,
+
+	                wasteAuditFile,
+
+	                wet_waste_processed, technology_used, other_technology,
+	                installed_capacity_kg, installation_year,
+	                vendor_name, unit_functional_status, installedUnitPhoto,
+	                
+	                removeInstalledPhoto,   // <-- ADD THIS
+
+	                longitude, latitude,
+
+	                dry_waste_recycler, recycler_name, recycler_authorization_no,
+
+	                residual_waste_quantity, collection_frequency, vehicle_type,
+
+	                update_by
+	        );
+	        
+	        if ("mobile_exists".equals(result)) {
+
+	            return ResponseEntity.ok(Map.of(
+	                    "status", false,
+	                    "message", "duplicate",
+	                    "description", "This Mobile Number is already registered."
+	            ));
+	        }
+
+	        if ("success".equals(result)) {
+
+	            return ResponseEntity.ok(Map.of(
+	                    "status", true,
+	                    "message", "success",
+	                    "description", "Bulk Waste Request Updated Successfully"
+	            ));
+	        }
+
+	        return ResponseEntity.ok(Map.of(
+	                "status", false,
+	                "message", "failed",
+	                "description", "Update Failed"
+	        ));
+
+	    } catch (Exception e) {
+
+	        e.printStackTrace();
+
+	        return ResponseEntity.ok(Map.of(
+	                "status", false,
+	                "message", "error",
+	                "description", "Something went wrong"
+	        ));
+	    }
+	}
+	
+	
+	@PostMapping("/deactivatebulk")
+    public ResponseEntity<Map<String, Object>> DeactivateBulkRequest(@RequestParam int requestId,
+    		//@RequestParam Integer userId,
+    		 @RequestParam("update_by") Integer updateBy) {
+
+        try {
+
+            String result = bulkWasteService.deactivatebulkrequest(requestId,updateBy);
+
+            if (result == null || result.equals("error")) {
+
+                return ResponseEntity.ok(Map.of(
+                        "status", false,
+                        "message", "failed",
+                        "description", " Failed to Deleted Bulk "
+                ));
+            }
+
+            return ResponseEntity.ok(Map.of(
+                    "status", true,
+                    "title", "success",
+                    "message", " Bulk Deleted successfully "
+            ));
+
+        } catch (Exception e) {
+
+            e.printStackTrace();
+
+            return ResponseEntity.ok(Map.of(
+                    "status", false,
+                    "message", "error",
+                    "description", " Something went wrong "
+            ));
+        }
+    }
+	
+	
+	
+	
+	
+	
+}

src/main/java/in/gov/chennaicorporation/gccoffice/bulkwaste/Controller/MainController.java

@@ -0,0 +1,38 @@
+package in.gov.chennaicorporation.gccoffice.bulkwaste.Controller;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.stereotype.Controller;
+import org.springframework.ui.Model;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.client.RestTemplate;
+
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+@Controller("BulkWasteController")
+@RequestMapping("/gcc/bulkwaste")
+public class MainController {
+	
+	private final RestTemplate restTemplate;
+	private String BasePath = "modules/bulkwaste/";
+	@Autowired
+	public MainController(RestTemplate restTemplate) {
+		this.restTemplate = restTemplate;
+	}
+
+    
+	@GetMapping("bulkwastelist")
+    public String ownerList(Model model) {
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		return BasePath+"requestdetails";
+	}
+	
+	@GetMapping("surveyorsreports")
+    public String surveyorsreports(Model model) {
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		return BasePath+"surveyorsreports";
+	}
+	
+}

src/main/java/in/gov/chennaicorporation/gccoffice/bulkwaste/Service/BulkMasterService.java

@@ -0,0 +1,65 @@
+package in.gov.chennaicorporation.gccoffice.bulkwaste.Service;
+
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
+
+@Service
+public class BulkMasterService {
+	
+	private JdbcTemplate jdbcTemplate;
+	
+	@Autowired
+	public void setDataSource(@Qualifier("mysqlBulkWasteDataSource") DataSource dataSource) {
+		this.jdbcTemplate = new JdbcTemplate(dataSource);
+	}
+	
+	@Transactional(readOnly = true)
+	public List<Map<String, Object>> getCategoryTypes() {
+
+	    String sqlQuery =
+	            "SELECT * " +
+	            "FROM category_master " +
+	            "WHERE is_active = 1 " +
+	            "AND is_delete = 0";
+	    
+//	    getSpaceRearTypes
+
+	    return jdbcTemplate.queryForList(sqlQuery);
+	}
+	
+	@Transactional(readOnly = true)
+	public List<Map<String, Object>> getZones() {
+
+	    String sqlQuery =
+	            "SELECT * FROM zones "  + 
+	            "WHERE is_active = 1 AND is_delete = 0";
+
+	    return jdbcTemplate.queryForList(sqlQuery);
+	}
+	
+	@Transactional(readOnly = true)
+	public List<Map<String, Object>> getWards(String zoneName) {
+
+	    String sqlQuery =
+	            "SELECT * " +
+	            "FROM wards " +
+	            "WHERE is_active = 1 " +
+	            "AND is_delete = 0 " +
+	            "AND zone_name = ?";
+
+	    return jdbcTemplate.queryForList(sqlQuery, zoneName);
+	}
+	
+
+	
+
+	
+}

src/main/java/in/gov/chennaicorporation/gccoffice/bulkwaste/Service/BulkWasteService.java

@@ -0,0 +1,456 @@
+package in.gov.chennaicorporation.gccoffice.bulkwaste.Service;
+
+import java.util.Date;
+import java.math.BigDecimal;
+import java.util.ArrayList;
+import java.util.Collections;
+import java.util.List;
+import java.util.Map;
+
+import java.io.IOException;
+import java.nio.file.Files;
+import java.nio.file.Path;
+import java.nio.file.Paths;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.core.env.Environment;
+import org.springframework.web.multipart.MultipartFile;
+
+import in.gov.chennaicorporation.gccoffice.controller.DateTimeUtil;
+
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.dao.DataAccessException;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
+
+@Service
+public class BulkWasteService {
+
+	private JdbcTemplate jdbcTemplate;
+	
+	private final Environment environment;
+	private String fileBaseUrl;
+	 
+	 public BulkWasteService(Environment environment) {
+	        this.environment = environment;
+	        this.fileBaseUrl = environment.getProperty("fileBaseUrl");
+	    }
+	
+	@Autowired
+	public void setDataSource(@Qualifier("mysqlBulkWasteDataSource") DataSource dataSource) {
+		this.jdbcTemplate = new JdbcTemplate(dataSource);
+	}
+	
+	
+	@Transactional(readOnly = true)
+	public List<Map<String, Object>> getBulkWasteRequestDetails(Date fromDate, Date toDate,
+	        String categoryType, String zoneType, String wardType) {
+
+	    try {
+
+	        StringBuilder sql = new StringBuilder(
+	                "SELECT bwr.request_id, bwr.name_of_establishment, " +
+	                "bwr.category_id, cm.category_name, " +
+	                "bwr.zone_id, bwr.ward_id, " +
+	                "bwr.person_name, bwr.mobile_no, bwr.cdate " +
+	                "FROM bulk_waste_request bwr " +
+	                "LEFT JOIN category_master cm ON cm.category_id = bwr.category_id "
+	        );
+
+	        List<Object> params = new ArrayList<>();
+	        List<String> conditions = new ArrayList<>();
+
+	        // Date Filter
+	        if (fromDate != null && toDate != null) {
+	            conditions.add("DATE(bwr.cdate) BETWEEN ? AND ?");
+	            params.add(fromDate);
+	            params.add(toDate);
+	        }
+
+	        // Category Filter
+	        if (categoryType != null && !categoryType.trim().isEmpty()) {
+	            conditions.add("bwr.category_id = ?");
+	            params.add(Integer.parseInt(categoryType));
+	        }
+
+	        // Zone Filter
+	        if (zoneType != null && !zoneType.trim().isEmpty()) {
+	            conditions.add("bwr.zone_id = ?");
+	            params.add(zoneType);
+	        }
+
+	        // Ward Filter
+	        if (wardType != null && !wardType.trim().isEmpty()) {
+	            conditions.add("bwr.ward_id = ?");
+	            params.add(wardType);
+	        }
+
+	        // Show only active records (Optional)
+	        conditions.add("bwr.is_delete = 0");
+	        conditions.add("bwr.is_active = 1");
+
+	        if (!conditions.isEmpty()) {
+	            sql.append(" WHERE ").append(String.join(" AND ", conditions));
+	        }
+
+	        sql.append(" ORDER BY bwr.cdate DESC");
+
+	        return jdbcTemplate.queryForList(sql.toString(), params.toArray());
+
+	    } catch (DataAccessException e) {
+	        e.printStackTrace();
+	        return Collections.emptyList();
+	    }
+	}
+	
+	@Transactional(readOnly = true)
+	public String getMinSurveyDate() {
+
+	    String sql = "SELECT DATE(MIN(cdate)) FROM bulk_waste_request";
+
+	    return jdbcTemplate.queryForObject(sql, String.class);
+	}
+	
+	@Transactional(readOnly = true)
+	public Map<String, Object> getBulkWasteRequestView(Long requestId) {
+
+	    String sql =
+	            "SELECT bwr.request_id, " +
+	            "bwr.name_of_establishment, bwr.person_name, " +
+	            "bwr.category_id, cm.category_name, bwr.email_id, bwr.mobile_no, " +
+	            "bwr.zone_id, bwr.ward_id, bwr.trade_license_No, bwr.gst_No, " +	            
+	            "bwr.address, " +
+	            "bwr.total_builtup_area_sqmt, bwr.establishment_type, " +
+	            "bwr.dwelling_units, bwr.avg_daily_footfall, bwr.totalEmployees, " +
+	            "bwr.wet_waste, bwr.dry_waste, bwr.domestic_hazardous_waste, " +
+	            "bwr.sanitary_waste, bwr.cd_waste, " +
+	            "CONCAT('" + fileBaseUrl + "/gccofficialapp/files', bwr.waste_audit_report_file) AS waste_audit_report_file, " +
+	            "bwr.wet_waste_processed, bwr.technology_used, bwr.other_technology, " +
+	            "bwr.installed_capacity_kg, bwr.installation_year, " +
+	            "bwr.vendor_name, bwr.unit_functional_status, " +
+	            "CONCAT('" + fileBaseUrl + "/gccofficialapp/files', bwr.installed_unit_photo_file) AS installed_unit_photo_file, " +
+	            "bwr.longitude, bwr.latitude, " +
+	            "bwr.dry_waste_recycler, bwr.recycler_name, bwr.recycler_authorization_no, " +
+	            "bwr.residual_waste_quantity, bwr.collection_frequency, bwr.vehicle_type, " +
+	            "bwr.is_active, bwr.is_delete, bwr.cdate " +
+	            "FROM bulk_waste_request bwr " +
+	            "LEFT JOIN category_master cm ON cm.category_id = bwr.category_id " +
+	            "WHERE bwr.request_id = ?";
+
+	    return jdbcTemplate.queryForMap(sql, requestId);
+	}
+	
+	
+	
+	public String fileUpload(MultipartFile file, String name) {
+
+        // Set the file path where you want to save it
+        String uploadDirectory = environment.getProperty("file.upload.directory.mobile");
+        String serviceFolderName = environment.getProperty("bulk_waste_foldername");
+        var year = DateTimeUtil.getCurrentYear();
+        var month = DateTimeUtil.getCurrentMonth();
+
+        uploadDirectory = uploadDirectory + serviceFolderName + "/" + year + "/" + month;
+
+        try {
+            // Create directory if it doesn't exist
+            Path directoryPath = Paths.get(uploadDirectory);
+            if (!Files.exists(directoryPath)) {
+                Files.createDirectories(directoryPath);
+            }
+
+            // Datetime string
+            String datetimetxt = DateTimeUtil.getCurrentDateTime();
+
+            // File name
+            String fileName = name + "_" + datetimetxt + "_" + file.getOriginalFilename();
+            fileName = fileName.replaceAll("\\s+", ""); // Remove space on filename
+
+            String filePath = uploadDirectory + "/" + fileName;
+
+            String filepath_txt = "/" + serviceFolderName + "/" + year + "/" + month + "/" + fileName;
+
+            // Create a new Path object
+            Path path = Paths.get(filePath);
+
+            // Get the bytes of the file
+            byte[] bytes = file.getBytes();
+
+            Files.write(path, bytes);
+
+            // System.out.println(filePath);
+            return filepath_txt;
+
+        } catch (IOException e) {
+            e.printStackTrace();
+            return "Failed to save file " + file.getOriginalFilename();
+        }
+
+    }
+	
+	
+	@Transactional
+	public String updateBulkWasteRequest(
+
+	        Long requestId,
+
+	        String name_of_establishment,
+	        Integer category_id, Integer zone_id, Integer ward_id,
+	        String trade_license_No, String person_name, String email_id, 
+	        String mobile_no, String gst_No, String address,
+
+	        String total_builtup_area_sqmt, String establishment_type,
+	        Integer dwelling_units, Integer avg_daily_footfall, String totalEmployees,
+
+	        BigDecimal wet_waste, BigDecimal dry_waste,
+	        BigDecimal domestic_hazardous_waste, BigDecimal sanitary_waste, BigDecimal cd_waste,
+
+	        MultipartFile wasteAuditFile,
+
+	        String wet_waste_processed, String technology_used, String other_technology,
+	        BigDecimal installed_capacity_kg, Integer installation_year, String vendor_name,
+	        String unit_functional_status, MultipartFile installedUnitPhoto,
+	        
+	        boolean removeInstalledPhoto,
+
+	        String longitude, String latitude,
+
+	        String dry_waste_recycler, String recycler_name, String recycler_authorization_no,
+
+	        BigDecimal residual_waste_quantity, String collection_frequency, String vehicle_type,
+
+	        Integer update_by
+
+	) {
+
+	    try {
+
+	        //=====================================================
+	        // Store Existing Record into Log Table
+	        //=====================================================
+
+	        String logSql =
+	                "INSERT INTO bulk_waste_request_log(" +
+	                        "request_id,name_of_establishment,category_id,zone_id,ward_id," +
+	                        "trade_license_No,person_name,email_id,mobile_no,gst_No,address," +
+	                        "total_builtup_area_sqmt,establishment_type,dwelling_units," +
+	                        "avg_daily_footfall,totalEmployees,wet_waste,dry_waste," +
+	                        "domestic_hazardous_waste,sanitary_waste,cd_waste," +
+	                        "waste_audit_report_file,wet_waste_processed,technology_used," +
+	                        "other_technology,installed_capacity_kg,installation_year," +
+	                        "vendor_name,unit_functional_status,installed_unit_photo_file," +
+	                        "longitude,latitude,dry_waste_recycler,recycler_name," +
+	                        "recycler_authorization_no,residual_waste_quantity," +
+	                        "collection_frequency,vehicle_type,is_active,is_delete," +
+	                        "cdate,update_date,update_by,log_cdate)" +
+
+	                        " SELECT " +
+	                        "request_id,name_of_establishment,category_id,zone_id,ward_id," +
+	                        "trade_license_No,person_name,email_id,mobile_no,gst_No,address," +
+	                        "total_builtup_area_sqmt,establishment_type,dwelling_units," +
+	                        "avg_daily_footfall,totalEmployees,wet_waste,dry_waste," +
+	                        "domestic_hazardous_waste,sanitary_waste,cd_waste," +
+	                        "waste_audit_report_file,wet_waste_processed,technology_used," +
+	                        "other_technology,installed_capacity_kg,installation_year," +
+	                        "vendor_name,unit_functional_status,installed_unit_photo_file," +
+	                        "longitude,latitude,dry_waste_recycler,recycler_name," +
+	                        "recycler_authorization_no,residual_waste_quantity," +
+	                        "collection_frequency,vehicle_type,is_active,is_delete," +
+	                        "cdate,update_date,update_by,NOW()" +
+	                        " FROM bulk_waste_request WHERE request_id=?";
+
+	        jdbcTemplate.update(logSql, requestId);
+
+	        //--------------------------------------------------
+	        // Existing File Paths
+	        //--------------------------------------------------
+
+	        String wasteAuditPath = jdbcTemplate.queryForObject(
+	                "SELECT waste_audit_report_file FROM bulk_waste_request WHERE request_id=?",
+	                String.class,
+	                requestId);
+
+	        String installedPhotoPath = jdbcTemplate.queryForObject(
+	                "SELECT installed_unit_photo_file FROM bulk_waste_request WHERE request_id=?",
+	                String.class,
+	                requestId);
+	        
+	     // Remove old installed photo
+	        if(removeInstalledPhoto){
+	            installedPhotoPath = null;
+	        }
+
+	        //--------------------------------------------------
+	        // Upload New Files
+	        //--------------------------------------------------
+
+	        if (wasteAuditFile != null && !wasteAuditFile.isEmpty()) {
+	            wasteAuditPath = fileUpload(wasteAuditFile, "waste_audit");
+	            
+	        }
+
+	        if (installedUnitPhoto != null && !installedUnitPhoto.isEmpty()) {
+	            installedPhotoPath = fileUpload(installedUnitPhoto, "installed_unit");
+	        }
+	        
+		      //----------------------------------------------------
+		     // If Wet Waste = No
+		     //----------------------------------------------------
+	
+			     if ("No".equalsIgnoreCase(wet_waste_processed)) {
+		
+			         technology_used = null;
+			         other_technology = null;
+		
+			         installed_capacity_kg = null;
+			         installation_year = null;
+			         vendor_name = null;
+		
+			         unit_functional_status = null;
+		
+			         longitude = null;
+			         latitude = null;
+		
+			         installedPhotoPath = null;
+			     }
+		     
+		      //----------------------------------------------------
+			  // If Recycler = No
+			  //----------------------------------------------------
+	
+			  if ("No".equalsIgnoreCase(dry_waste_recycler)) {
+	
+			      recycler_name = null;
+			      recycler_authorization_no = null;
+			  }
+			  
+			//--------------------------------------------------
+			// Check Duplicate Mobile Number
+			//--------------------------------------------------
+	
+			Integer mobileCount = jdbcTemplate.queryForObject(
+	
+			    "SELECT COUNT(*) FROM bulk_waste_request " +
+			    "WHERE mobile_no=? AND request_id<>? AND is_delete=0",
+	
+			    Integer.class,
+	
+			    mobile_no,
+			    requestId
+			);
+	
+			if (mobileCount != null && mobileCount > 0) {
+			    return "mobile_exists";
+			}
+	        
+	        
+
+	        //--------------------------------------------------
+	        // Update
+	        //--------------------------------------------------
+
+	        String sql =
+
+	                "UPDATE bulk_waste_request SET " +
+
+	                        "name_of_establishment=?,category_id=?,zone_id=?,ward_id=?,trade_license_No=?," +
+	                        "person_name=?,email_id=?,mobile_no=?,gst_No=?,address=?," +
+
+	                        "total_builtup_area_sqmt=?,establishment_type=?,dwelling_units=?," +
+	                        "avg_daily_footfall=?,totalEmployees=?," +
+
+	                        "wet_waste=?,dry_waste=?,domestic_hazardous_waste=?,sanitary_waste=?,cd_waste=?," +
+	                        "waste_audit_report_file=?," +
+
+	                        "wet_waste_processed=?,technology_used=?,other_technology=?," +
+	                        "installed_capacity_kg=?,installation_year=?,vendor_name=?," +
+	                        "unit_functional_status=?,installed_unit_photo_file=?," +
+
+	                        "longitude=?,latitude=?," +
+
+	                        "dry_waste_recycler=?,recycler_name=?,recycler_authorization_no=?," +
+
+	                        "residual_waste_quantity=?,collection_frequency=?,vehicle_type=?," +
+
+	                        "update_date=NOW()," +
+	                        "update_by=? " +
+
+	                        "WHERE request_id=?";
+
+	        int count = jdbcTemplate.update(
+
+	                sql,
+
+	                name_of_establishment, category_id, zone_id,  ward_id,
+	                trade_license_No, person_name, email_id, mobile_no, gst_No, address,
+
+	                total_builtup_area_sqmt, establishment_type, dwelling_units, avg_daily_footfall, totalEmployees,
+
+	                wet_waste, dry_waste, domestic_hazardous_waste, sanitary_waste, cd_waste,
+
+	                wasteAuditPath,
+
+	                wet_waste_processed, technology_used, other_technology, installed_capacity_kg,
+	                installation_year, vendor_name, unit_functional_status, installedPhotoPath,
+
+	                longitude, latitude,
+
+	                dry_waste_recycler, recycler_name, recycler_authorization_no,
+
+	                residual_waste_quantity, collection_frequency, vehicle_type,
+
+	                update_by,
+
+	                requestId
+	        );
+
+	        return count > 0 ? "success" : "error";
+
+	    } catch (Exception e) {
+
+	        e.printStackTrace();
+	        return "error";
+	    }
+	}
+	
+
+    // ==============================
+    // Delete  Details
+    // ==============================
+	
+	
+    public String deactivatebulkrequest(int requestId,Integer updateBy) {
+
+        try {
+
+            String sql =
+                    "UPDATE bulk_waste_request " +
+                    "SET is_active = 0, is_delete = 1,update_by=?,update_date=NOW() " +
+                    "WHERE request_id = ?";
+
+
+            int count = jdbcTemplate.update(sql, updateBy,requestId);
+
+            if (count > 0) {
+                return "success";
+            } else {
+                return "error";
+            }
+
+        } catch (Exception e) {
+            e.printStackTrace();
+            return "error";
+        }
+    }
+
+	
+	
+
+	
+		
+
+	
+}

src/main/java/in/gov/chennaicorporation/gccoffice/c_petition/controller/APIController.java

@@ -0,0 +1,151 @@
+package in.gov.chennaicorporation.gccoffice.c_petition.controller;
+
+import java.util.List;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.multipart.MultipartFile;
+
+import in.gov.chennaicorporation.gccoffice.c_petition.service.Petition;
+import in.gov.chennaicorporation.gccoffice.c_petition.service.PetitionMaster;
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+@RequestMapping("gcc/api/c_petition")
+@RestController("cpRest") // Mayor Petition Rest
+public class APIController {
+	private PetitionMaster petitionMaster;
+	private Petition petition;
+	
+	@Autowired
+	public APIController(PetitionMaster petitionMaster,Petition petition) {
+		this.petitionMaster = petitionMaster;
+		this.petition = petition;
+	}
+	
+	@GetMapping(value="/getComplaintTypes")
+	public List getComplaintTypeList() {
+		return petitionMaster.getComplaintType();
+	}
+	
+	@GetMapping(value="/getOfficerList")
+	public List getOfficerList() {
+		return petitionMaster.getOfficerList();
+	}
+	
+	@GetMapping(value="/getPetitionList")
+	public List getPetitionList() {
+		return petition.getPetitionList();
+	}
+	
+	@GetMapping(value="/getUnmapPetitionList")
+	public List getUnmapPetitionList() {
+		return petition.getUnmapPetitionList();
+	}
+	
+	@GetMapping(value="/getPetitionDetails")
+	public List getPetitionDetails(@RequestParam("petitionNo") String petitionNo) {
+		return petition.getPetitionDetails(petitionNo);
+	}
+	
+	@PostMapping(value="/savePetition")
+	public String savePetition(
+			@RequestParam("createdBy") String createdBy,
+			@RequestParam("petition_type") String petitionType,
+			@RequestParam("petitionerName") String petitionerName,
+			@RequestParam("petitionerMobile") String petitionerMobile,
+			@RequestParam("complaintType") String petitionerComplaint,
+			@RequestParam("san_page1") MultipartFile page1,
+			@RequestParam("san_page2") MultipartFile page2,
+			@RequestParam("san_page3") MultipartFile page3,
+			@RequestParam("san_page4") MultipartFile page4) {
+		
+		return petition.savePetition(petitionType,createdBy, petitionerName, petitionerMobile, petitionerComplaint, page1, page2, page3, page4);
+	}
+	
+	@PostMapping(value="/updatePetition")
+	public Boolean updatePetition(
+			@RequestParam("petitionType") String petitionType,
+			@RequestParam("petitionNo") String petitionNo,
+			@RequestParam("createdBy") String createdBy,
+			@RequestParam("petitionerName") String petitionerName,
+			@RequestParam("petitionerMobile") String petitionerMobile,
+			@RequestParam("petitionerAddress") String petitionerAddress,
+			@RequestParam("petitionerPincode") String petitionerPincode,
+			@RequestParam("complaintType") String petitionerComplaint,
+			@RequestParam("complaintNature") String complaintNature) {
+		
+		return petition.updatePetition(petitionNo, petitionType, createdBy, petitionerName, petitionerMobile, petitionerAddress, petitionerPincode, petitionerComplaint, complaintNature);
+	}
+	
+	@PostMapping(value="/mapComplientToOfficer")
+	public Boolean updatePetition(
+			@RequestParam("petitionId") String petitionId,
+			@RequestParam("petitionNo") String petitionNo,
+			@RequestParam("createdBy") String createdBy,
+			@RequestParam(value = "", required = false) String mapOfficers) {
+		
+			String  com_mapping = mapOfficers;
+			
+			// First before Mapping need to unmaps old list
+			petition.unmapComplient(petitionId, petitionNo);
+			
+	        if(com_mapping!=null) {
+	            String[] com_mapping_parts = com_mapping.split(",");
+	            for (String values : com_mapping_parts) {
+	                String[] com_mapping_val = values.split("_");
+	                if (com_mapping_val.length > 0) {
+	                    String complientId = com_mapping_val[0];
+	                    String offcierId = com_mapping_val[1];
+	                    petition.mapComplientToOfficer(createdBy, petitionId, petitionNo, complientId, offcierId);
+	                }
+	            }
+	        }
+		return true;
+	}
+	
+	
+	@GetMapping(value="/getComplaintMappingDetails")
+	public List getComplaintMappingDetails(
+			@RequestParam("petitionId") String petitionId,
+			@RequestParam("petitionNo") String petitionNo,
+			@RequestParam("complaintTypeId") String complaintTypeId) {
+		return petition.getComplaintMappingDetails(petitionNo,petitionId,complaintTypeId);
+	}
+	
+	@GetMapping(value="/getComplaintList")
+	public List getComplaintList() {
+		return petition.getComplaintList();
+	}
+	
+	@GetMapping(value="/getComplaintListByPetitionId")
+	public List getComplaintList(@RequestParam("petitionId") String petitionId) {
+		return petition.getComplaintListByPetitionId(petitionId);
+	}
+	
+	@GetMapping(value="/getComplaintDetails")
+	public List<?> getComplaintDetails(@RequestParam("mapId") String mapId) {
+		return petition.getComplaintDetails(mapId);
+	}
+	
+	@GetMapping(value="/getComplaintActionDetails")
+	public List<?> getComplaintActionDetails(@RequestParam("mapId") String mapId) {
+		return petition.getComplaintActionDetails(mapId);
+	}
+	
+	@PostMapping(value="/saveComplanitStatus")
+	public String saveComplanitStatus(
+			@RequestParam("createdBy") String createdBy,
+			@RequestParam("mapId") String mapId,
+			@RequestParam("complaintStatus") String complaintStatus,
+			@RequestParam("complaintActionText") String complaintActionText,
+			@RequestParam("action_san_page1") MultipartFile actionPage1,
+			@RequestParam("petitionId") String petitionId,
+			@RequestParam("petitionNo") String petitionNo) {
+		
+		return petition.saveComplanitStatus(createdBy, mapId, complaintStatus, complaintActionText, actionPage1, petitionId, petitionNo);
+	}
+}

src/main/java/in/gov/chennaicorporation/gccoffice/c_petition/controller/MainController.java

@@ -0,0 +1,130 @@
+package in.gov.chennaicorporation.gccoffice.c_petition.controller;
+
+import org.hibernate.hql.internal.ast.tree.RestrictableStatement;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.stereotype.Controller;
+import org.springframework.ui.Model;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PathVariable;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.client.RestTemplate;
+
+import in.gov.chennaicorporation.gccoffice.service.Base64Util;
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+@RequestMapping("/gcc/c_petition")
+@Controller("CouncillorPetitionController")
+public class MainController {
+	private final RestTemplate restTemplate;
+	private String BasePath = "modules/c_petition/";
+	@Autowired
+	public MainController(RestTemplate restTemplate) {
+		this.restTemplate = restTemplate;
+	}
+ 
+	@GetMapping({"", "/", "/index", "/dashboard"})
+	public String dashboard(Model model) {
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		return BasePath+"index";
+	}
+	
+	@GetMapping({"/new_petition"})
+	public String newPetition(Model model) {
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		return BasePath+"new_petition";
+	}
+	
+	@GetMapping("/petition-ack/{petitionNo}")
+    public String petitionAck(Model model,@PathVariable("petitionNo") String petitionNo) {
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		model.addAttribute("petitionNo",petitionNo);
+		return BasePath+"petition_ack";
+	}
+	
+	@GetMapping("/petition-list")
+    public String petitionList(Model model) {
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		return BasePath+"petition_list";
+	}
+	
+	@GetMapping("/unmapped-petition-list")
+    public String unMappedPetitionList(Model model) {
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		return BasePath+"petition_not_mapped_list";
+	}
+	
+	@GetMapping("/update-petition")
+    public String petitionUpadte(Model model,@RequestParam(value="petitionNo", required = false) String petitionNo) {
+		
+		if (petitionNo != null && !petitionNo.isEmpty()) {
+			// Decrypt the encrypted value
+			 petitionNo = Base64Util.decodeBase64(petitionNo);
+		}
+		else {
+			 petitionNo = null;
+		}
+       
+        
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		model.addAttribute("petitionNo",petitionNo);
+		return BasePath+"petition_update";
+	}
+	
+	@GetMapping("/view-petition")
+    public String petitionView(Model model,@RequestParam(value="petitionNo", required = false) String petitionNo) {
+		
+		if (petitionNo != null && !petitionNo.isEmpty()) {
+			// Decrypt the encrypted value
+			 petitionNo = Base64Util.decodeBase64(petitionNo);
+		}
+		else {
+			 petitionNo = null;
+		}
+       
+        
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		model.addAttribute("petitionNo",petitionNo);
+		return BasePath+"petition_view";
+	}
+	
+	@GetMapping("/view-petition-modal")
+    public String petitionViewModal(Model model,@RequestParam(value="petitionNo", required = false) String petitionNo) {
+		
+		if (petitionNo != null && !petitionNo.isEmpty()) {
+			// Decrypt the encrypted value
+			 petitionNo = Base64Util.decodeBase64(petitionNo);
+		}
+		else {
+			 petitionNo = null;
+		}
+       
+        
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		model.addAttribute("petitionNo",petitionNo);
+		return BasePath+"petition_view_modal_page";
+	}
+	
+	@GetMapping("/search-petition")
+    public String petitionSearch(Model model) {
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		//model.addAttribute("petitionNo",petitionNo);
+		return BasePath+"petition_update";
+	}
+	
+	@GetMapping("/complaint-list")
+    public String complaintList(Model model) {
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		return BasePath+"complaint_list";
+	}
+}

src/main/java/in/gov/chennaicorporation/gccoffice/c_petition/controller/package-info.java

@@ -0,0 +1 @@
+package in.gov.chennaicorporation.gccoffice.c_petition.controller;

src/main/java/in/gov/chennaicorporation/gccoffice/c_petition/data/ComplaintType.java

@@ -0,0 +1,21 @@
+package in.gov.chennaicorporation.gccoffice.c_petition.data;
+
+import java.util.Map;
+
+public class ComplaintType {
+	private int complaintTypeId;
+    private String complaintType;
+
+    public ComplaintType(Map<String, Object> map) {
+        this.complaintTypeId = (int) map.get("complaint_typeid");
+        this.complaintType = (String) map.get("complaint_type");
+    }
+
+    public int getComplaintTypeId() {
+        return complaintTypeId;
+    }
+
+    public String getComplaintType() {
+        return complaintType;
+    }
+}

src/main/java/in/gov/chennaicorporation/gccoffice/c_petition/data/package-info.java

@@ -0,0 +1 @@
+package in.gov.chennaicorporation.gccoffice.c_petition.data;

src/main/java/in/gov/chennaicorporation/gccoffice/c_petition/entity/package-info.java

@@ -0,0 +1 @@
+package in.gov.chennaicorporation.gccoffice.c_petition.entity;

src/main/java/in/gov/chennaicorporation/gccoffice/c_petition/package-info.java

@@ -0,0 +1,7 @@
+/**
+ * 
+ */
+/**
+ * 
+ */
+package in.gov.chennaicorporation.gccoffice.c_petition;

src/main/java/in/gov/chennaicorporation/gccoffice/c_petition/service/Petition.java

@@ -0,0 +1,709 @@
+package in.gov.chennaicorporation.gccoffice.c_petition.service;
+
+import java.io.IOException;
+import java.nio.file.Files;
+import java.nio.file.Path;
+import java.nio.file.Paths;
+import java.sql.PreparedStatement;
+import java.sql.Statement;
+import java.util.ArrayList;
+import java.util.List;
+import java.util.Map;
+import java.util.stream.Collectors;
+
+import javax.sql.DataSource;
+
+import org.springframework.transaction.annotation.Transactional;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.core.env.Environment;
+import org.springframework.dao.DataAccessException;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.multipart.MultipartFile;
+
+import in.gov.chennaicorporation.gccoffice.m_petition.data.ComplaintType;
+import in.gov.chennaicorporation.gccoffice.service.Base64Util;
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+import org.springframework.jdbc.core.PreparedStatementCreator;
+import org.springframework.jdbc.support.GeneratedKeyHolder;
+import org.springframework.jdbc.support.KeyHolder;
+
+@Service("cPetitionService")
+public class Petition {
+	private JdbcTemplate jdbcTemplate;
+	private final Environment environment;
+	private PetitionMaster petitionMaster;
+	
+	@Autowired
+	public Petition(Environment environment,PetitionMaster petitionMaster) {
+		this.environment = environment;
+		this.petitionMaster = petitionMaster;
+	}
+	
+	@Autowired
+	public void setDataSource(@Qualifier("mysqlCouncillorPetitionDataSource") DataSource dataSource) {
+		this.jdbcTemplate = new JdbcTemplate(dataSource);
+	}
+	 
+	@Transactional(readOnly = true)
+	public List getComplaintTypeList() {
+		return petitionMaster.getComplaintType();
+	}
+	/*
+	@Transactional(readOnly = true)
+	public static List<ComplaintType> convertToComplaintTypes(List<Map<String, Object>> complaintTypeMaps) {
+        return complaintTypeMaps.stream()
+                .map(ComplaintType::new)
+                .collect(Collectors.toList());
+    }
+	*/
+	@Transactional(readOnly = true)
+	public static List<ComplaintType> convertToComplaintTypes(List<Map<String, Object>> complaintTypeMaps) {
+	    List<ComplaintType> complaintTypes = new ArrayList<>();
+	    for (Map<String, Object> complaintTypeMap : complaintTypeMaps) {
+	        complaintTypes.add(new ComplaintType(complaintTypeMap));
+	    }
+	    return complaintTypes;
+	}
+	
+	@Transactional(readOnly = true)
+	// Method to map complaint type IDs to their respective complaint types
+	public static String mapComplaintTypes(List<ComplaintType> complaintTypes, String complaint) {
+        String[] complaintIds = complaint.split(",");
+        StringBuilder complaintTxtBuilder = new StringBuilder();
+
+        for (String complaintId : complaintIds) {
+            int id = Integer.parseInt(complaintId);
+            for (ComplaintType type : complaintTypes) {
+                if (type.getComplaintTypeId() == id) {
+                    if (complaintTxtBuilder.length() > 0) {
+                        complaintTxtBuilder.append(",");
+                    }
+                    complaintTxtBuilder.append(type.getComplaintType());
+                    break;
+                }
+            }
+        }
+
+        return complaintTxtBuilder.toString();
+    }
+	
+	@Transactional(readOnly = true)
+    public List<Map<String,Object>> getPetitionList() {
+        try {
+            String sqlQuery = "SELECT * FROM petition WHERE (`isactive`=1 AND `isdelete`=0)";
+            List<Map<String, Object>> result = jdbcTemplate.queryForList(sqlQuery);
+            Base64Util.encodeBase64(sqlQuery);
+            
+            // Iterate over the list of maps
+            for (Map<String, Object> map : result) {
+                // Get the value of the 'petitionNo' field from the map
+                String petitionNo = (String) map.get("petition_no");
+                
+                // Encode the 'petitionNo' value using Base64Util
+                String petitionNoEncoded = Base64Util.encodeBase64(petitionNo);
+                
+                // Add the encoded value as 'petitionNoEncode' to the map
+                map.put("petitionNoEncode", petitionNoEncoded);
+            }
+            
+            return result;
+        } catch (DataAccessException e) {
+            e.printStackTrace();
+            return null; // Return null or handle error appropriately
+        }
+    }
+	
+	@Transactional(readOnly = true)
+    public List<Map<String,Object>> getUnmapPetitionList() {
+        try {
+            String sqlQuery = "SELECT "
+            		+ "    p.* "
+            		+ "FROM "
+            		+ "    `petition` p "
+            		+ "WHERE "
+            		+ "    p.`isactive` = 1 AND p.`isdelete` = 0 "
+            		+ "    AND NOT EXISTS ("
+            		+ "        SELECT 1 "
+            		+ "        FROM `petition_mapping` pm "
+            		+ "        WHERE (p.`petition_id` = pm.`petition_id`) AND (pm.`isactive` = 1 AND pm.`isdelete` = 0 ) "
+            		+ "    )";
+            List<Map<String, Object>> result = jdbcTemplate.queryForList(sqlQuery);
+            
+            // Iterate over the list of maps
+            for (Map<String, Object> map : result) {
+                // Get the value of the 'petitionNo' field from the map
+                String petitionNo = (String) map.get("petition_no");
+                
+                // Encode the 'petitionNo' value using Base64Util
+                String petitionNoEncoded = Base64Util.encodeBase64(petitionNo);
+                
+                // Add the encoded value as 'petitionNoEncode' to the map
+                map.put("petitionNoEncode", petitionNoEncoded);
+            }
+            
+            return result;
+        } catch (DataAccessException e) {
+            e.printStackTrace();
+            return null; // Return null or handle error appropriately
+        }
+    }
+	
+	
+	@Transactional(readOnly = true)
+    public List<Map<String,Object>> getPetitionDetails(String petitionNo) {
+		// String petitionNoEncoded = Base64Util.encodeBase64(petitionNo);
+        try {
+            String sqlQuery = "SELECT * FROM petition WHERE petition_no = ? AND (`isactive`=1 AND `isdelete`=0) LIMIT 1";
+            List<Map<String, Object>> result = jdbcTemplate.queryForList(sqlQuery, petitionNo);
+            return result;
+        } catch (DataAccessException e) {
+            e.printStackTrace();
+            return null; // Return null or handle error appropriately
+        }
+    }
+	
+	@Transactional
+	public String savePetition(
+			String petitionType,
+			String createdBy,
+			String petitionerName,
+			String petitionerMobile,
+			String petitionerComplaint,
+			MultipartFile page1,
+			MultipartFile page2,
+			MultipartFile page3,
+			MultipartFile page4) {
+		
+		//System.out.println("I am from Service Page "+petitionerName);
+		
+		//String complaintNature = "";
+		int lastInsertId = 0;
+		String  sqlQuery = "INSERT INTO `petition` "
+                + "(`petition_type`,`created_by`, `petitioner_name`, `petitioner_mobile`, "
+                + "`petitioner_complaint`, `petitioner_complaint_txt`) "
+                + "VALUES (?, ?, ?, ?, ?, ?)";
+		
+		try {
+			// Complaint Type List
+			List complaintTypelist = getComplaintTypeList();
+			// Convert the list of maps to a list of ComplaintType objects
+	        List<ComplaintType> complaintTypes = convertToComplaintTypes(complaintTypelist);
+
+			// Map complaint types
+	        String petitionerComplaint_txt = mapComplaintTypes(complaintTypes, petitionerComplaint);
+			
+			KeyHolder keyHolder = new GeneratedKeyHolder();
+			// Use JdbcTemplate's update method to execute the query with parameters
+			jdbcTemplate.update(connection -> {
+	            PreparedStatement ps = connection.prepareStatement(sqlQuery, Statement.RETURN_GENERATED_KEYS);
+	            ps.setString(1, petitionType);
+	            ps.setString(2, createdBy);
+	            ps.setString(3, petitionerName);
+	            ps.setString(4, petitionerMobile);
+	            ps.setString(5, petitionerComplaint);
+	            ps.setString(6, petitionerComplaint_txt);
+	            return ps;
+	        }, keyHolder);
+			
+			// Get the last insert ID
+	        lastInsertId = (int) keyHolder.getKey().longValue();
+
+	        // Get the value of cp_ackno from application.properties
+	        String ackno = environment.getProperty("cp_ackno");
+	        String ackno_prefix = environment.getProperty("cp_ackno_prefix");
+
+	        // Convert ackno to int if needed
+	        int acknoInt = Integer.parseInt(ackno);
+
+	        // Calculate the petition number
+	        int petitionNo = (int) (lastInsertId + acknoInt);
+
+	        // Construct the petition number string
+	        String petitionNoString = ackno_prefix + petitionNo;
+
+	        // Update the petition number in the database
+	        updatePetitionNumber(lastInsertId, petitionNoString);
+	        
+	        // Add Petition Scan File in the database
+	        addPetitionFile(createdBy,lastInsertId, petitionNoString, page1, page2, page3, page4);
+	        
+            return petitionNoString; // If no exception, query executed successfully
+        } catch (DataAccessException e) {
+            // Handle exception (e.g., log error)
+            e.printStackTrace();
+            return "error"; // Query execution failed
+        }
+	}
+	
+	@Transactional
+	public boolean updatePetitionNumber(int petitionId,String petitionNoString) {
+		String  sqlQuery = "UPDATE `petition` SET `petition_no`='"+petitionNoString+"' WHERE `petition_id`='"+petitionId+"'";
+		jdbcTemplate.update(sqlQuery);
+		return true;
+	}
+	
+	@Transactional
+	public String addPetitionFile(String createdBy, 
+			int petitionId,
+    		String petitionNoString,
+    		MultipartFile page1,
+			MultipartFile page2,
+			MultipartFile page3,
+			MultipartFile page4) {
+		
+		String fileName="";
+        for (int i = 1; i <= 4; i++) {
+            MultipartFile file = null;
+            switch (i) {
+                case 1:
+                    file = page1;
+                    fileName = "Scan1";
+                    break;
+                case 2:
+                    file = page2;
+                    fileName = "Scan2";
+                    break;
+                case 3:
+                    file = page3;
+                    fileName = "Scan3";
+                    break;
+                case 4:
+                    file = page4;
+                    fileName = "Scan4";
+                    break;
+            }
+            if (file != null && !file.isEmpty()) {
+            	try {
+                    // Get the bytes of the file
+                    byte[] bytes = file.getBytes();
+                    
+                    // Set the file path where you want to save it
+                    String uploadDirectory = environment.getProperty("file.upload.directory");
+                    String serviceFolderName = environment.getProperty("cp_foldername");
+                    uploadDirectory = uploadDirectory + serviceFolderName;
+                    
+                    // File name 
+                    fileName = petitionId + "_" + fileName + "_" + petitionNoString + "_" + file.getOriginalFilename();
+                    
+                    //File Size
+                    Long fileSize = file.getSize();
+                    
+                    // File Type
+                    String fileType = file.getContentType();
+                    
+                    // Create directory if it doesn't exist
+                    Path directoryPath = Paths.get(uploadDirectory);
+                    if (!Files.exists(directoryPath)) {
+                        Files.createDirectories(directoryPath);
+                    }
+                    
+                    String filePath = uploadDirectory + "/" + fileName;
+
+                    // Create a new Path object
+                    Path path = Paths.get(filePath);
+
+                    // Write the bytes to the file
+                    Files.write(path, bytes);
+                    
+                    // Save the file path to a database
+                    String  sqlQuery = "INSERT INTO `pentition_files`(`created_by`, `file_name`, `file_size`, `file_type`, `petition_no`, `petition_id`) "
+                    		+ "VALUES ('"+createdBy+"','"+fileName+"','"+fileSize+"','"+fileType+"','"+petitionNoString+"','"+petitionId+"')";
+            		jdbcTemplate.update(sqlQuery);
+                    
+                } catch (IOException e) {
+                    e.printStackTrace();
+                    return "Failed to save file " + file.getOriginalFilename();
+                }
+            }
+            
+        }
+        return "success";
+	}
+	
+	@Transactional
+	public boolean updatePetition(
+			String petitionType,
+			String petitionNo,
+			String createdBy,
+			String petitionerName,
+			String petitionerMobile,
+			String petitionerAddress,
+			String petitionerPincode,
+			String petitionerComplaint,
+			String complaintNature) {
+		
+		try {
+			// Complaint Type List
+			List complaintTypelist = getComplaintTypeList();
+			// Convert the list of maps to a list of ComplaintType objects
+	        List<ComplaintType> complaintTypes = convertToComplaintTypes(complaintTypelist);
+
+			// Map complaint types
+	        String petitionerComplaint_txt = mapComplaintTypes(complaintTypes, petitionerComplaint);
+			/*
+	        String  sqlQuery = "UPDATE `petition` SET "
+	                + "`petition_type`='"+petitionType+"', `created_by`='"+createdBy+"', `petitioner_name`='"+petitionerName+"', `petitioner_mobile`='"+petitionerMobile+"', "
+	                + "`petitioner_address`='"+petitionerAddress+"', `petitioner_pincode`='"+petitionerPincode+"',"
+	                + "`petitioner_complaint`='"+petitionerComplaint+"', `petitioner_complaint_txt`='"+petitionerComplaint_txt+"', `complaint_nature`='"+complaintNature+"' "
+	                + "WHERE (`petition_no`='"+petitionNo+"') LIMIT 1";
+	        
+			// Use JdbcTemplate's update method to execute the query with parameters
+			jdbcTemplate.update(sqlQuery);
+			*/
+			String sqlQuery = "UPDATE `petition` SET "
+	                + "`petition_type` = ?, `created_by` = ?, `petitioner_name` = ?, `petitioner_mobile` = ?, "
+	                + "`petitioner_address` = ?, `petitioner_pincode` = ?, `petitioner_complaint` = ?, "
+	                + "`petitioner_complaint_txt` = ?, `complaint_nature` = ? "
+	                + "WHERE `petition_no` = ? LIMIT 1";
+
+	        int rowsUpdated = jdbcTemplate.update(sqlQuery, 
+	        	    petitionType, 
+	        	    createdBy, 
+	        	    petitionerName, 
+	        	    petitionerMobile, 
+	        	    petitionerAddress, 
+	        	    petitionerPincode, 
+	        	    petitionerComplaint, 
+	        	    petitionerComplaint_txt,  // Safely includes single quotes
+	        	    complaintNature,  
+	        	    petitionNo
+	        	);
+	        
+			// Add Petition Scan File in the database
+	        //addPetitionFile(createdBy,lastInsertId, petitionNoString, page1, page2, page3, page4);
+	        
+            return true; // If no exception, query executed successfully
+        } catch (DataAccessException e) {
+            // Handle exception (e.g., log error)
+            e.printStackTrace();
+            return false; // Query execution failed
+        }
+	}
+	
+	@Transactional
+	public boolean updatePetitionStatus(String petitionId,String petitionNo) {
+		String status_value = "close";
+		List<Map<String, Object>> petitionMappingDetails = getPetitionMappingDetails(petitionNo, petitionId);
+
+		for (Map<String, Object> mapping : petitionMappingDetails) {
+		    // Access values from the map using keys
+		    Object status = mapping.get("status");
+		    // Check if status is "close"
+		    if (!"close".equals(status)) {
+		    	status_value = "partial";
+		    }
+		    
+		}
+		
+		String sqlQuery = "UPDATE `petition` SET `status`='"+status_value+"' WHERE `petition_no`='"+petitionNo+"' AND `petition_id`='"+petitionId+"' LIMIT 1";
+		jdbcTemplate.update(sqlQuery);
+		System.out.println(sqlQuery);
+		return true;
+	}
+	
+	@Transactional(readOnly = true)
+    public List<Map<String,Object>> getPetitionMappingDetails(String petitionNo, String petitionId) {
+        try {
+            String sqlQuery = "SELECT * FROM petition_mapping WHERE (`petition_id`= ? AND petition_no = ?) AND (`isactive`=1 AND `isdelete`=0)";
+            List<Map<String, Object>> result = jdbcTemplate.queryForList(sqlQuery, petitionId, petitionNo);
+            return result;
+        } catch (DataAccessException e) {
+            e.printStackTrace();
+            return null; // Return null or handle error appropriately
+        }
+    }
+	
+	@Transactional
+	public boolean unmapComplient(String petitionId, String petitionNo) {
+		    String sqlQuery = "UPDATE `petition_mapping` SET `isactive`='0',`isdelete`='1' WHERE `petition_id`='"+petitionId+"' AND `petition_no`='"+petitionNo+"'";
+		    jdbcTemplate.update(sqlQuery);
+	    return true;
+	}
+	
+	@Transactional
+	public boolean mapComplientToOfficer(
+	        String createdBy, String petitionId, String petitionNo, String complaintId, String officerId) {
+		    String sqlQuery = "INSERT INTO `petition_mapping`"
+		            + "(`created_by`, `off_id`, `petition_no`, `complaint_typeid`, `petition_id`) "
+		            + "VALUES (?, ?, ?, ?, ?)";
+		    jdbcTemplate.update(sqlQuery, createdBy, officerId, petitionNo, complaintId, petitionId);
+	    return true;
+	}
+	
+	@Transactional
+	public boolean updateMapComplientStatus(String mapId,String status) {
+		    String sqlQuery = "UPDATE `petition_mapping` SET `status`=? WHERE `mapid`=? LIMIT 1";
+		    jdbcTemplate.update(sqlQuery, status, mapId);
+		    System.out.println(sqlQuery);
+	    return true;
+	}
+	
+	@Transactional(readOnly = true)
+    public List<Map<String,Object>> getComplaintMappingDetails(String petitionNo, String petitionId, String complaintTypeId) {
+        try {
+            String sqlQuery = "SELECT * FROM petition_mapping WHERE (`petition_id`= ? AND petition_no = ?) AND `complaint_typeid`= ?  AND (`isactive`=1 AND `isdelete`=0) LIMIT 1";
+            List<Map<String, Object>> result = jdbcTemplate.queryForList(sqlQuery, petitionId, petitionNo,complaintTypeId);
+            return result;
+        } catch (DataAccessException e) {
+            e.printStackTrace();
+            return null; // Return null or handle error appropriately
+        }
+    }
+	
+	@Transactional(readOnly = true)
+    public List<Map<String,Object>> getComplaintList() {
+        try {
+        	String sqlQuery = "SELECT "
+            		+ "    p.`petition_id`, p.`cdate`, p.`created_by`, p.`isactive`, p.`isdelete`, p.`petition_no`, "
+            		+ "    p.`petitioner_address`, p.`petitioner_complaint`, p.`petitioner_complaint_txt`, "
+            		+ "    p.`petitioner_mobile`, p.`petitioner_name`, p.`complaint_nature`, p.`petitioner_pincode`, "
+            		+ "    pm.`mapid`, pm.`complaint_typeid`, pm.`off_id`, pm.`status`, om.`off_nm`, ctype.`complaint_type` "
+            		+ " FROM  "
+            		+ "    `petition` p, `petition_mapping` pm, `petition_master`.`officer_master` om, `petition_master`.`complaint_types` ctype "
+            		+ " WHERE "
+            		+ "    (p.`isactive` = 1 AND p.`isdelete` = 0) "
+            		+ "	   AND (pm.`isactive` = 1 AND pm.`isdelete` = 0) "
+            		+ "	   AND (om.`isactive` = 1 AND om.`isdelete` = 0) "
+            		+ "	   AND (om.`off_id` = pm.`off_id`) "
+            		+ "	   AND (ctype.`complaint_typeid` = pm.`complaint_typeid`) "
+            		+ "    AND (p.`petition_id` = pm.`petition_id`)"
+            		+ "    ";
+        	System.out.println(sqlQuery);
+        	List<Map<String, Object>> result = jdbcTemplate.queryForList(sqlQuery);
+        	
+        	// Iterate over the list of maps
+            for (Map<String, Object> map : result) {
+                // Get the value of the 'petitionNo' field from the map
+                String petitionNo = (String) map.get("petition_no");
+                
+                // Encode the 'petitionNo' value using Base64Util
+                String petitionNoEncoded = Base64Util.encodeBase64(petitionNo);
+                
+                // Add the encoded value as 'petitionNoEncode' to the map
+                map.put("petitionNoEncode", petitionNoEncoded);
+            }
+            
+            return result;
+        } catch (DataAccessException e) {
+            e.printStackTrace();
+            return null; // Return null or handle error appropriately
+        }
+    }
+	
+	@Transactional(readOnly = true)
+    public List<Map<String,Object>> getComplaintListByPetitionId(String petitionId) {
+        try {
+        	String sqlQuery = "SELECT "
+            		+ " p.`petition_id`, p.`cdate`, p.`created_by`, p.`isactive`, p.`isdelete`, p.`petition_no`, "
+            		+ " p.`petitioner_address`, p.`petitioner_complaint`, p.`petitioner_complaint_txt`, "
+            		+ " p.`petitioner_mobile`, p.`petitioner_name`, p.`complaint_nature`, p.`petitioner_pincode`, p.`status` petition_status, "
+            		+ " pm.`mapid`, pm.`complaint_typeid`, pm.`off_id`, pm.`status` complaint_status, pm.`cdate` mappedOn, om.`off_nm`, ctype.`complaint_type` "
+            		+ " FROM "
+            		+ " 	`mayor_petition`.`petition` p,`mayor_petition`.`petition_mapping` pm, `petition_master`.`officer_master` om, `petition_master`.`complaint_types` ctype "
+            		+ " WHERE "
+            		+ "		(p.`petition_id` = '"+petitionId+"' AND p.`isactive` = 1 AND p.`isdelete` = 0) "
+            		+ "		AND (pm.`isactive` = 1 AND pm.`isdelete` = 0) "
+            		+ "		AND (om.`isactive` = 1 AND om.`isdelete` = 0) "
+            		+ "		AND (om.`off_id` = pm.`off_id`) "
+            		+ "		AND (ctype.`complaint_typeid` = pm.`complaint_typeid`) "
+            		+ " 	AND (p.`petition_id` = pm.`petition_id`)"
+            		+ " ";
+        	System.out.println(sqlQuery);
+        	List<Map<String, Object>> result = jdbcTemplate.queryForList(sqlQuery);
+        	
+        	// Iterate over the list of maps
+            for (Map<String, Object> map : result) {
+                // Get the value of the 'petitionNo' field from the map
+                String petitionNo = (String) map.get("petition_no");
+                
+                // Encode the 'petitionNo' value using Base64Util
+                String petitionNoEncoded = Base64Util.encodeBase64(petitionNo);
+                
+                // Add the encoded value as 'petitionNoEncode' to the map
+                map.put("petitionNoEncode", petitionNoEncoded);
+            }
+            
+            return result;
+        } catch (DataAccessException e) {
+            e.printStackTrace();
+            return null; // Return null or handle error appropriately
+        }
+    }
+	
+	@Transactional(readOnly = true)
+	public List<Map<String, Object>> getComplaintDetails(String mapid) {
+	    try {
+	        String sqlQuery = "SELECT "
+	                + "    p.`petition_id`, p.`cdate`, p.`created_by`, p.`isactive`, p.`isdelete`, p.`petition_no`, "
+	                + "    p.`petitioner_address`, p.`petitioner_complaint`, p.`petitioner_complaint_txt`, "
+	                + "    p.`petitioner_mobile`, p.`petitioner_name`, p.`complaint_nature`, p.`petitioner_pincode`, "
+	                + "    pm.`mapid`, pm.`complaint_typeid`, pm.`off_id`, pm.`status`, om.`off_nm`, ctype.`complaint_type`, "
+	                + "    COALESCE(pf.`mtm_pet_file_id`, 'No file available') AS mtm_pet_file_id, "
+	                + "    COALESCE(pf.`cdate`, '') AS file_cdate, "
+	                + "    COALESCE(pf.`created_by`, 'N/A') AS file_created_by, "
+	                + "    COALESCE(pf.`file_name`, 'No file available') AS file_name, "
+	                + "    COALESCE(pf.`file_size`, 0) AS file_size, "
+	                + "    COALESCE(pf.`file_type`, 'Unknown') AS file_type, "
+	                + "    COALESCE(pf.`isactive`, 0) AS file_isactive, "
+	                + "    COALESCE(pf.`isdelete`, 0) AS file_isdelete "
+	                + " FROM "
+	                + "    `petition` p "
+	                + " JOIN `petition_mapping` pm ON p.`petition_id` = pm.`petition_id` "
+	                + " JOIN `petition_master`.`officer_master` om ON om.`off_id` = pm.`off_id` "
+	                + " JOIN `petition_master`.`complaint_types` ctype ON ctype.`complaint_typeid` = pm.`complaint_typeid` "
+	                + " LEFT JOIN `pentition_files` pf ON p.`petition_id` = pf.`petition_id` "
+	                + " WHERE "
+	                + "    pm.`mapid` = '" + mapid + "' "
+	                + "    AND p.`isactive` = 1 AND p.`isdelete` = 0 "
+	                + "    AND pm.`isactive` = 1 AND pm.`isdelete` = 0 "
+	                + "    AND om.`isactive` = 1 AND om.`isdelete` = 0 ";
+
+	        List<Map<String, Object>> result = jdbcTemplate.queryForList(sqlQuery);
+
+	        // Iterate over the list of maps
+	        for (Map<String, Object> map : result) {
+	            // Get the value of the 'petitionNo' field from the map
+	            String petitionNo = (String) map.get("petition_no");
+
+	            // Encode the 'petitionNo' value using Base64Util
+	            String petitionNoEncoded = Base64Util.encodeBase64(petitionNo);
+
+	            // Add the encoded value as 'petitionNoEncode' to the map
+	            map.put("petitionNoEncode", petitionNoEncoded);
+	        }
+
+	        return result;
+	    } catch (DataAccessException e) {
+	        e.printStackTrace();
+	        return null; // Return null or handle error appropriately
+	    }
+    }
+	
+	@Transactional(readOnly = true)
+    public List<Map<String,Object>> getComplaintActionDetails(String mapId) {
+        try {
+            String sqlQuery = "SELECT * FROM `petition_action_taken` WHERE (`mapid`= ? AND `isactive`=1 AND `isdelete`=0) LIMIT 1";
+            List<Map<String, Object>> result = jdbcTemplate.queryForList(sqlQuery, mapId);
+            return result;
+        } catch (DataAccessException e) {
+            e.printStackTrace();
+            return null; // Return null or handle error appropriately
+        }
+    }
+	
+	@Transactional
+	public String saveComplanitStatus(
+			String createdBy,
+			String mapId,
+			String complaintStatus,
+			String complaintActionText,
+			MultipartFile actionPage1,
+			String petitionId,
+			String petitionNo) {
+		
+		//System.out.println("I am from Service Page "+petitionerName);
+		
+		//String complaintNature = "";
+		int lastInsertId = 0;
+		String  sqlQuery = "INSERT INTO `petition_action_taken` "
+                + "(`created_by`, `off_id`, `mapid`, `status`, "
+                + "`comments`) "
+                + "VALUES (?, ?, ?, ?, ?)";
+		
+		try {
+			
+			KeyHolder keyHolder = new GeneratedKeyHolder();
+			// Use JdbcTemplate's update method to execute the query with parameters
+			jdbcTemplate.update(connection -> {
+	            PreparedStatement ps = connection.prepareStatement(sqlQuery, Statement.RETURN_GENERATED_KEYS);
+	            ps.setString(1, createdBy);
+	            ps.setString(2, createdBy);
+	            ps.setString(3, mapId);
+	            ps.setString(4, complaintStatus);
+	            ps.setString(5, complaintActionText);
+	            return ps;
+	        }, keyHolder);
+			
+			// Get the last insert ID
+	        lastInsertId = (int)keyHolder.getKey().longValue();
+	        String actionID = "error";
+	        if(lastInsertId>0) {
+	        	// Update Complaint Status
+	        	updateMapComplientStatus(mapId,"close");
+	        	// Update Petition Status
+	        	updatePetitionStatus(petitionId,petitionNo);
+	        	// Add Action Scan File in the database
+		        addActionFile(mapId,lastInsertId, actionPage1);
+		        actionID = ""+lastInsertId;
+	        }
+	        
+            return actionID; // If no exception, query executed successfully
+        } catch (DataAccessException e) {
+            // Handle exception (e.g., log error)
+            e.printStackTrace();
+            return "error"; // Query execution failed
+        }
+	}
+	
+	@Transactional
+	public String addActionFile( String mapId, int solmapid,
+    		MultipartFile page1) {
+		
+        MultipartFile file = page1;
+        String fileName = "Scan1_"+solmapid;
+                   
+            if (file != null && !file.isEmpty()) {
+            	try {
+                    // Get the bytes of the file
+                    byte[] bytes = file.getBytes();
+                    
+                    // Set the file path where you want to save it
+                    String uploadDirectory = environment.getProperty("file.upload.directory");
+                    String serviceFolderName = environment.getProperty("cp_foldername");
+                    String serviceActionFolderName = environment.getProperty("cp_action_Foldername");
+                    
+                    uploadDirectory = uploadDirectory + serviceFolderName +"/"+ serviceActionFolderName;
+                    
+                    // File name 
+                    fileName = mapId + "_" + fileName + "_" + file.getOriginalFilename();
+                    
+                    //File Size
+                    Long fileSize = file.getSize();
+                    
+                    // File Type
+                    String fileType = file.getContentType();
+                    
+                    // Create directory if it doesn't exist
+                    Path directoryPath = Paths.get(uploadDirectory);
+                    if (!Files.exists(directoryPath)) {
+                        Files.createDirectories(directoryPath);
+                    }
+                    
+                    String filePath = uploadDirectory + "/" + fileName;
+
+                    // Create a new Path object
+                    Path path = Paths.get(filePath);
+
+                    // Write the bytes to the file
+                    Files.write(path, bytes);
+                    
+                    // Save the file path to a database
+                    String  sqlQuery = "UPDATE `petition_action_taken` SET "
+                    					+ "`file_name`='"+fileName+"', "
+                    					+ "`file_size`='"+fileSize+"', "
+                    					+ "`file_type`='"+fileType+"' "
+                    					+ "WHERE `solmapid`='"+solmapid+"' LIMIT 1";
+            		jdbcTemplate.update(sqlQuery);
+                    
+                } catch (IOException e) {
+                    e.printStackTrace();
+                    return "Failed to save file " + file.getOriginalFilename();
+                }
+            }
+        return "success";
+	}
+}

src/main/java/in/gov/chennaicorporation/gccoffice/c_petition/service/PetitionMaster.java

@@ -0,0 +1,58 @@
+package in.gov.chennaicorporation.gccoffice.c_petition.service;
+
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
+
+@Service("CPetitionMaster")
+public class PetitionMaster {
+	private JdbcTemplate jdbcTemplate;
+	
+	@Autowired
+	public void setDataSource(@Qualifier("mysqlPetitionMasterDataSource") DataSource dataSource) {
+		this.jdbcTemplate = new JdbcTemplate(dataSource);
+	}
+	 
+	@Transactional(readOnly = true)
+	public List<Map<String,Object>> getComplaintType(){
+		String SqlQuery = "";
+		
+		SqlQuery = "SELECT * FROM `complaint_types` WHERE `isactive`=1 AND `isdelete`=0";
+		
+		List<Map<String, Object>> result = jdbcTemplate.queryForList(SqlQuery);
+		
+		return result;
+		
+	}
+	
+	@Transactional(readOnly = true)
+	public List<Map<String,Object>> getOfficerList(){
+		String SqlQuery = "";
+		
+		SqlQuery = "SELECT * FROM `officer_master` WHERE `isactive`=1 AND `isdelete`=0";
+		
+		List<Map<String, Object>> result = jdbcTemplate.queryForList(SqlQuery);
+		
+		return result;
+		
+	}
+	
+	@Transactional(readOnly = true)
+	public List<Map<String,Object>> getPetitionTypes(){
+		String SqlQuery = "";
+		
+		SqlQuery = "SELECT * FROM `petition_types` WHERE `isactive`=1 AND `isdelete`=0  ORDER BY `orderby` ASC";
+		
+		List<Map<String, Object>> result = jdbcTemplate.queryForList(SqlQuery);
+		
+		return result;
+		
+	}
+}

src/main/java/in/gov/chennaicorporation/gccoffice/c_petition/service/package-info.java

@@ -0,0 +1 @@
+package in.gov.chennaicorporation.gccoffice.c_petition.service;

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/controller/AgentAssignAPIController.java

@@ -0,0 +1,112 @@
+package in.gov.chennaicorporation.gccoffice.callcenter.controller;
+
+import java.util.ArrayList;
+import java.util.Collections;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PathVariable;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+
+import in.gov.chennaicorporation.gccoffice.callcenter.service.AgentAssignService;
+
+
+@RequestMapping("/gcc/api/callcenter/admin")
+@RestController("callcentercontroller")
+public class AgentAssignAPIController
+{
+	private AgentAssignService campaignmaster;
+	
+	@Autowired
+	public AgentAssignAPIController(AgentAssignService campaignmaster) {
+		this.campaignmaster = campaignmaster;
+	}
+	
+	@GetMapping("/getcategory")
+	public List<Map<String, Object>> getcategory()
+	{
+		return campaignmaster.getcategory();			
+	}
+	
+	@GetMapping("/getcampaignbycategory")
+	public List<Map<String, Object>> getcampaignbycategory(@RequestParam int id)
+	{
+		return campaignmaster.getcampaignbycategory(id);
+	}
+	
+//	@GetMapping("/getcampaignbyid")
+//	public  List<Map<String, Object>> getcampaignbyid(@RequestParam int id)
+//	{
+//		return campaignmaster.getcampaignbyid(id);
+//	}
+	
+	@GetMapping("/getagentsfortask")
+	public  List<Map<String, Object>> getagentsfortask(@RequestParam int id)
+	{
+		return campaignmaster.getagentsfortask(id);
+	}
+	
+	@PostMapping("/addagentsfortask")
+	public ResponseEntity<List<Map<String, Object>>> addagentsfortask(@RequestBody List<Map<String, Object>> requestList) {
+	    //System.out.println("Received POST request with data: " + requestList);
+
+	    List<Map<String, Object>> insertedAgents = new ArrayList<>();  // To store successfully inserted agents
+
+	    try {
+	        for (Map<String, Object> request : requestList) {
+	            int agentId = (int) request.get("agentId");
+	            int categoryId = (int) request.get("categoryId");
+	            int campaignId = (int) request.get("campaignId");
+
+	            // Call the service method to insert the agent details
+	            int rowsAffected = campaignmaster.addagentsfortask(agentId, categoryId, campaignId);
+
+	            if (rowsAffected > 0) {
+	                // If the insert was successful, add the agent data to the response list
+	                Map<String, Object> insertedAgent = new HashMap<>();
+	                insertedAgent.put("categoryId", categoryId);
+	                insertedAgent.put("campaignId", campaignId);
+	                insertedAgent.put("agentId", agentId);
+
+	                insertedAgents.add(insertedAgent);  // Add the successfully inserted agent to the list
+	            } else {
+	                return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+	                        .body(Collections.singletonList(Collections.singletonMap("error", "Failed to add agent for campaignId: " + campaignId)));
+	            }
+	        }
+
+	        // Return the list of successfully inserted agents
+	        return ResponseEntity.status(HttpStatus.CREATED).body(insertedAgents);
+
+	    } catch (Exception e) {
+	        return ResponseEntity.status(HttpStatus.BAD_REQUEST)
+	                .body(Collections.singletonList(Collections.singletonMap("error", "Invalid request data: " + e.getMessage())));
+	    }
+	}
+	
+	@GetMapping("/getassignedcampaign")
+	public  List<Map<String, Object>> checkcampaigninassignedtable(@RequestParam int id)
+	{
+		return campaignmaster.checkcampaigninassignedtable(id);
+	}
+
+	@GetMapping("/deleteassignedbyid")
+	public int editagentsfortask(@RequestParam int id)
+	{
+		return campaignmaster.editagentsfortask(id);
+	}
+	
+	  @GetMapping("/getcampaignbyid")
+		public  List<Map<String, Object>> getcampaignquestionbyid(@RequestParam int id){
+			return campaignmaster.getcampaignquestionbyid(id);
+		}
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/controller/AgentsAPIController.java

@@ -0,0 +1,320 @@
+package in.gov.chennaicorporation.gccoffice.callcenter.controller;
+
+import java.io.IOException;
+import java.util.ArrayList;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+import javax.servlet.http.HttpSession;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PathVariable;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.ResponseBody;
+import org.springframework.web.bind.annotation.RestController;
+
+import com.fasterxml.jackson.core.JsonProcessingException;
+import com.fasterxml.jackson.core.type.TypeReference;
+import com.fasterxml.jackson.databind.ObjectMapper;
+
+import in.gov.chennaicorporation.gccoffice.callcenter.service.AgentsService;
+
+@RequestMapping("/gcc/api/agents")
+@RestController
+public class AgentsAPIController {
+
+	  @Autowired
+	  private AgentsService  agentsService;
+	
+	  @GetMapping("/excel")
+	    public List<Map<String, Object>> fetchDataFromExcel(@RequestParam int categoryId,@RequestParam Long campaignId) {
+	        try {
+	            return agentsService.fetchDataFromExcel(categoryId,campaignId);
+	        } catch (IOException e) {
+	            e.printStackTrace();
+	            return null; // Handle the exception as needed
+	        }
+	    }
+	  
+	  
+	  @PostMapping("/saveExcelData")
+	    public String saveExcelData( @RequestParam int categoryId,@RequestParam Long campaignId,@RequestParam String filePath) {
+
+	        try {
+	            // Fetch data from Excel
+	            List<Map<String, Object>> excelData = agentsService.getExcelData(categoryId,campaignId, filePath);
+	            // Save data into the database
+	            agentsService.saveExcelData(excelData);
+	            return "Data saved successfully";
+	        } catch (IOException e) {
+	            e.printStackTrace();
+	            return "Failed to save data";
+	        }
+	    }
+	  
+	  @GetMapping("/getdataByIds")
+	  public List<Map<String, Object>> getdataByIds(@RequestParam List<Integer> ids) {
+	      return agentsService.getdataByIds(ids);
+	  }
+	  
+	  @GetMapping("/getPendingDataByIds")
+	  public List<Map<String, Object>> getPendingDataByIds(@RequestParam List<Integer> ids) {
+	      return agentsService.getPendingDataByIds(ids);
+	  }
+	  
+	 
+	  
+//	  @PostMapping("/updatecall")
+//	  public ResponseEntity<String> updatecall(@RequestBody Map<String, Object> callData)
+//	  {
+//		  String call_status = (String) callData.get("call_status");
+//	      int data_id = (int) callData.get("data_id");
+//	      int agent_id=(int) callData.get("agent_id");
+//	      int campaign_id=(int) callData.get("campaign_id");
+//	      
+//	      if (call_status == null || call_status.isEmpty()) {
+//	          return ResponseEntity.status(HttpStatus.BAD_REQUEST).body("Call status is required.");
+//	      }
+//	      
+//	      agentsService.saveInLogsTable(campaign_id, agent_id, data_id,call_status);
+//	      
+//	      return ResponseEntity.ok("Data Inserted successfully.");
+//	  }
+	  
+	  @GetMapping("/getAgentNames")
+	  public  List<Map<String, Object>> getAgentsNameById(@RequestParam List<Integer> agentIds){
+		  return agentsService.getAgentsNameById(agentIds);
+	  }
+	  
+	  @GetMapping("/getDataFields")
+	    public List<Map<String, Object>> getDataDetailsById(
+	            @RequestParam String originalDataIds) throws JsonProcessingException {
+
+	        // Parse originalDataIds from JSON string
+	        ObjectMapper objectMapper = new ObjectMapper();
+	        List<List<Integer>> originalDataIdsList = objectMapper.readValue(originalDataIds, new TypeReference<List<List<Integer>>>() {});
+
+	        // Prepare a list to hold the results for each sub-array
+	        List<Map<String, Object>> groupedResults = new ArrayList<>();
+
+	        // Iterate through each sub-array of originalDataIds
+	        for (List<Integer> dataIds : originalDataIdsList) {
+	            List<Map<String, Object>> results = agentsService.getDataDetailsById(dataIds);
+	            // Group results according to your business logic
+	            Map<String, Object> combinedResult = new HashMap<>();
+	            for (Map<String, Object> result : results) {
+	                combinedResult.putAll(result);
+	            }
+	            groupedResults.add(combinedResult);
+	        }
+
+	        return groupedResults;
+	    }
+	  
+	  
+	  @GetMapping("/getCompletedDataFields")
+	    public Map<String, Object> getCompletedDataDetailsById(
+	            @RequestParam String originalCDataIds) throws JsonProcessingException {
+
+	        // Parse originalDataIds from JSON string
+	        ObjectMapper objectMapper = new ObjectMapper();
+	        List<Integer> originalCDataIdsList = objectMapper.readValue(originalCDataIds, new TypeReference<List<Integer>>() {});
+
+	        // Prepare a list to hold the results for each sub-array
+	        //List<Map<String, Object>> groupedCompletedResults = new ArrayList<>();
+	        List<Integer> completedDataIds = new ArrayList<>(); // List to hold data_ids with Complete_count > 0
+
+	        // Iterate through each sub-array of originalDataIds
+	       
+	            List<Map<String, Object>> results = agentsService.getCompletedDataDetailsById(originalCDataIdsList);
+	            // Group results according to your business logic
+	            //Map<String, Object> CompletedcombinedResult = new HashMap<>();
+	            for (Map<String, Object> result : results) {
+	            	
+	            	if (result.get("Complete_count") != null && ((Number) result.get("Complete_count")).intValue() > 0) {
+	            		completedDataIds.add((Integer) result.get("data_id"));
+	                }
+	            	//groupedCompletedResults.add(result);
+	            }
+	            
+	        
+
+	     // Prepare the final response containing grouped results and completed dataIds
+	        Map<String, Object> response = new HashMap<>();
+	        //response.put("groupedCompletedResults", groupedCompletedResults);
+	        response.put("completedDataIds", completedDataIds);
+	        return response;
+	    }
+	
+	  @GetMapping("/getCompletedDataById")
+	  public  List<Map<String, Object>> getCompletedDataById(@RequestParam List<Integer> completedDataIds){
+		  return agentsService.getCompletedDataById(completedDataIds);
+	  }
+	  
+	  
+	  @PostMapping("/furtherAssignedAgents")
+	  public ResponseEntity<Map<String, String>> updateAgentAssigndata(
+	          @RequestBody Map<String, Object> requestData) {
+
+	      String campaign_id = (String) requestData.get("campaign_id");
+	      String category_id = (String) requestData.get("category_id");
+	      String call_per_agent = (String) requestData.get("call_per_agent");
+	      
+	      
+	      
+	      
+
+	      // Correct key name for selected agents
+	      List<String> selectedAgentsList = (List<String>) requestData.get("selected_agents");
+
+	      //System.out.println("campaign_id=" + campaign_id);
+	      //System.out.println("category_id=" + category_id);
+	      //System.out.println("call_per_agent=" + call_per_agent);
+	      //System.out.println("selectedAgentsList=" + selectedAgentsList);
+	      
+	      int campaignId = Integer.parseInt(campaign_id);
+	      int categoryId = Integer.parseInt(category_id);
+	      int callperagent = Integer.parseInt(call_per_agent);
+	      
+	      agentsService.resetAgentAssignmentForNextDay(categoryId,campaignId);
+	      
+	      int calls_assign = callperagent * selectedAgentsList.size();
+          //System.out.println("calls_assign==  " + calls_assign);
+          
+          List<Integer> DataIds=agentsService.getDataIdForFurtherAssign(categoryId, campaignId);
+          //System.out.println("dataids=== " + DataIds);
+          
+          if (!DataIds.isEmpty()) {
+              int dataIndex = 0; // Initialize data index pointer
+
+              for (String agentId : selectedAgentsList) {
+                  int selectedAgentId = Integer.parseInt(agentId);
+
+                  agentsService.addAgentsForCampaign(selectedAgentId, categoryId, campaignId);
+                  
+                  // Iterate for noOfCalls times and assign data IDs to the current agent
+                  for (int i = 0; i < callperagent && dataIndex < DataIds.size(); i++, dataIndex++) {
+                      int DataId = DataIds.get(dataIndex);
+
+                      agentsService.updateAgentForCampaign(
+                          selectedAgentId,
+                          categoryId,
+                          campaignId,
+                          DataId
+                      );
+                  }
+              }
+              
+          }
+          else {
+              return ResponseEntity.status(HttpStatus.NOT_FOUND)
+                  .body(Map.of("status", "error", "message", "No data available for Further assign."));
+          }
+
+	      return ResponseEntity.ok(Map.of("status", "success", "message", "Campaign details saved successfully"));
+	  }
+
+
+	  
+	  ////////////////////Ajith code//////////////////////
+	  
+	  @GetMapping("/Campaignview")
+	    public ResponseEntity<?> getCampaignview(@RequestParam int categoryId, @RequestParam int agentId, @RequestParam int dataId) {
+	        try {
+	            List<Map<String, Object>> response = agentsService.getFilteredFields(categoryId, agentId, dataId);
+
+	            if (response.isEmpty()) {
+	                return ResponseEntity.status(HttpStatus.NOT_FOUND).body("No matching data found.");
+	            }
+
+	            return ResponseEntity.ok(response);
+	        } catch (Exception e) {
+	            return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body("Error: " + e.getMessage());
+	        }
+	    }
+
+
+
+	  @GetMapping("/questions")
+	  public List<Map<String, Object>> getCampaignQuestions(
+	          @RequestParam int categoryId, 
+	          @RequestParam int campaignId) {
+	      
+	      return agentsService.getCampaignQuestions(categoryId, campaignId);
+	  }
+
+		@GetMapping("/fetchAnswer")
+	    public List<Map<String, Object>> fetchAnswer(
+	        @RequestParam int campaignId, 
+	        @RequestParam int agentId, 
+	        @RequestParam int questionId, 
+	        @RequestParam int dataId) {
+	      
+	      return agentsService.FetchAnswer(campaignId,agentId,questionId,dataId);
+	  }
+		
+		
+		@PostMapping("/submitAnswers")
+	    public ResponseEntity<String> submitAnswers(@RequestBody Map<String, List<Map<String, Object>>> requestData) {
+	        List<Map<String, Object>> answers = requestData.get("answers");
+
+	        if (answers == null || answers.isEmpty()) {
+	            return ResponseEntity.badRequest().body("No answers provided.");
+	        }
+
+	        agentsService.saveAnswers(answers);
+	        return ResponseEntity.ok("Answers submitted successfully");
+	    }
+		
+		
+		@GetMapping("/callstatus")
+	    public List<Map<String, Object>> getCallStatus() {
+		  //System.out.println("dropdown");
+	        return agentsService.getCallStatus();
+	    }
+		
+		@GetMapping("/checkCounts")
+	    public List<Map<String, Object>> checkCounts(
+	        @RequestParam int campaignId, 
+	        @RequestParam int dataId) {
+	      
+	      return agentsService.checkCounts(campaignId,dataId);
+	  }
+		
+		@PostMapping("/savecall")
+		public ResponseEntity<String> savecall(@RequestBody Map<String, Object> callData) {	      
+		    String call_status = (String) callData.get("call_status");
+		    String remarks = (String) callData.get("remarks");
+		    int data_id = Integer.parseInt(callData.get("data_id").toString());
+		    int agent_id = Integer.parseInt(callData.get("agent_id").toString());
+		    int campaign_id = Integer.parseInt(callData.get("campaign_id").toString());
+		
+		   // System.out.println("controler");
+		    //System.out.println(call_status);
+		    
+		    // Add a debug statement to check the received values
+		   // System.out.println("Received call_status: " + call_status);
+		
+		    if (call_status == null || call_status.isEmpty()) {
+		        return ResponseEntity.status(HttpStatus.BAD_REQUEST).body("Call status is required.");
+		    }
+		  
+		
+		    agentsService.saveCallLogs(call_status, remarks,data_id,agent_id);
+		    
+		    agentsService.saveInLogsTable(campaign_id, agent_id, data_id,call_status,remarks);
+		    
+		    return ResponseEntity.ok("Data Inserted successfully.");
+		}
+
+	  
+
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/controller/AttendanceAPIController.java

@@ -0,0 +1,36 @@
+package in.gov.chennaicorporation.gccoffice.callcenter.controller;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.RestTemplate;
+
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+
+@RequestMapping("/gcc/api/attendance")
+@RestController
+public class AttendanceAPIController {
+
+	private AppConfig appConfig;
+	private final RestTemplate restTemplate;
+	
+	@Autowired
+    public AttendanceAPIController(RestTemplate restTemplate, AppConfig appConfig) {
+        this.restTemplate = restTemplate;
+        this.appConfig = appConfig;
+    }
+
+	
+	
+    @GetMapping("/getAttendancedetails")
+	 public String getAttendancedetails(@RequestParam String fromDate,@RequestParam String toDate){
+		 String apiUrl = appConfig.attendanceReport + "/callcenter/api/attendance/getattendancereport"+"?fromDate="+ fromDate + "&toDate="+ toDate;
+		 ResponseEntity<String> responseEntity = restTemplate.getForEntity(apiUrl, String.class);
+		 return responseEntity.getBody();
+	 }
+	
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/controller/CampaignAPIController.java

@@ -0,0 +1,643 @@
+package in.gov.chennaicorporation.gccoffice.callcenter.controller;
+
+import org.apache.poi.ss.usermodel.*;
+
+
+import org.springframework.web.multipart.MultipartFile;
+
+import com.fasterxml.jackson.core.JsonProcessingException;
+import com.fasterxml.jackson.core.type.TypeReference;
+import com.fasterxml.jackson.databind.ObjectMapper;
+
+import java.io.*;
+import java.nio.file.Files;
+import java.nio.file.Path;
+import java.nio.file.Paths;
+import java.text.SimpleDateFormat;
+import java.time.LocalDateTime;
+import java.time.format.DateTimeFormatter;
+import java.util.*;
+import org.apache.poi.xssf.usermodel.XSSFWorkbook;
+
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+import java.util.stream.Collectors;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.core.env.Environment;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+
+import org.springframework.jdbc.core.JdbcTemplate;
+
+import org.springframework.web.bind.annotation.GetMapping;
+
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RequestPart;
+import org.springframework.web.bind.annotation.ResponseBody;
+import org.springframework.web.bind.annotation.RestController;
+
+import in.gov.chennaicorporation.gccoffice.callcenter.service.AddcategoryServices;
+import in.gov.chennaicorporation.gccoffice.callcenter.service.AgentAssignService;
+import in.gov.chennaicorporation.gccoffice.callcenter.service.CampaignService;
+
+@RestController("callcenterapicontroller")
+@RequestMapping("gcc/api/campaign")
+public class CampaignAPIController {
+	
+	 @Autowired
+	 private CampaignService campaignService;
+	 
+	 @Autowired
+	 private AddcategoryServices addCategoryServices; // Injecting the service
+	 
+	 @Autowired
+	 private AgentAssignService agentsAssignService;
+	 
+	@Autowired	
+	 private JdbcTemplate jdbcTemplate;
+
+	 @Autowired
+	 private Environment environment;
+	 
+	 @GetMapping("/getCampaignDetails")
+	 public ResponseEntity<Map<String, Object>> getCampaignDetails() {
+	     Map<String, Object> response = new HashMap<>();
+	     List<Map<String, Object>> data = campaignService.getCampaignDetails();
+	     
+	     response.put("data", data);
+	     return ResponseEntity.ok(response);
+	 }
+	 
+	 
+	 // Endpoint to get campaign details by ID
+	 @GetMapping("/getCampaignDetailsById")
+	    public @ResponseBody List<Map<String, Object>> getCampaignDetailsById(@RequestParam("campaign_id") Long campaignId) {
+	        return campaignService.getCampaignDetailsById(campaignId);
+	    }
+	 
+	 
+	 @PostMapping("/updateCampaign")
+	    public ResponseEntity<String> updateCampaign(
+	            @RequestBody Map<String, Object> requestData) {
+
+	        Long campaign_id = ((Number) requestData.get("campaign_id")).longValue();
+	        String end_date = (String) requestData.get("end_date");
+	        List<Map<String, Object>> questionsData = 
+	                (List<Map<String, Object>>) requestData.get("questionsData");
+
+	        if (campaign_id == null) {
+	            return ResponseEntity.badRequest().body("Campaign ID is required.");
+	        }
+
+	        try {
+	            // Update campaign details
+	            campaignService.updateCampaign(campaign_id, end_date);
+
+	            // Save questions and answers
+	            for (Map<String, Object> questionMap : questionsData) {
+	                String category = (String) questionMap.get("category");
+	                String question = (String) questionMap.get("question");
+	                String answerType = (String) questionMap.get("answerType");
+	                List<String> answers = (List<String>) questionMap.get("answers");
+
+	                if (category != null && question != null && answerType != null) {
+	                    campaignService.saveQuestionsAndAnswers(
+	                        category, 
+	                        String.valueOf(campaign_id),  // Corrected data type
+	                        question, 
+	                        answerType, 
+	                        answers
+	                    );
+	                }
+	            }
+
+	            return ResponseEntity.ok("Campaign updated successfully.");
+	        } catch (Exception e) {
+	            return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+	                    .body("Error updating campaign: " + e.getMessage());
+	        }
+	    }
+
+
+	    
+	    //save question and ansewers for campaign
+	    @PostMapping("/saveQuestionsAndAnswers")
+	    public ResponseEntity<String> saveQuestions(@RequestBody List<Map<String, Object>> requestData) {
+	        String response = campaignService.saveQuestionsAnswers(requestData);
+	        return ResponseEntity.ok(response);
+	    }
+	    
+	    //save file and get path
+	    private String saveFile(MultipartFile file) throws IOException {
+	    	
+	    	String uploadDirectory = environment.getProperty("file.upload.directory");
+	        
+	        String folderName = environment.getProperty("campaign.foldername");
+	        	        
+	        String fileName = LocalDateTime.now().format(DateTimeFormatter.ofPattern("yyyyMMdd_HHmmss")) + "_" + file.getOriginalFilename();
+
+	        String folderPath = uploadDirectory + "/" + folderName + "/excel/";
+	        
+	        
+	        Path dirPath = Paths.get(folderPath);
+	        if (!Files.exists(dirPath)) {
+	            Files.createDirectories(dirPath);
+	        }
+	               
+	        Path filePath = dirPath.resolve(fileName);
+	        
+	        Files.write(filePath, file.getBytes());
+	        
+	        return filePath.toAbsolutePath().toString();
+	    }
+
+	    
+	    //read uploaded excel data and make condition for each category uploading same excel columns are other some other?
+	    private List<Map<String, Object>> readExcelData(InputStream inputStream, List<String> categoryColumns) throws IOException {
+	        List<Map<String, Object>> dataList = new ArrayList<>();
+
+	        try (Workbook workbook = new XSSFWorkbook(inputStream)) {
+	            Sheet sheet = workbook.getSheetAt(0);
+	            FormulaEvaluator formulaEvaluator = workbook.getCreationHelper().createFormulaEvaluator();
+
+	            // Read header row from Excel
+	            Row headerRow = sheet.getRow(0);
+	            List<String> excelHeaders = new ArrayList<>();
+	            for (Cell cell : headerRow) {
+	                excelHeaders.add(cell.getStringCellValue().trim());
+	            }
+
+	            // Compare Excel headers with category columns
+	            if (!excelHeaders.containsAll(categoryColumns)) {
+	               // throw new IllegalArgumentException("Excel data does not match the category columns.");
+	            	
+	            }
+
+	            // Proceed with reading data only if headers match
+	            for (Row row : sheet) {
+	                if (row.getRowNum() == 0) continue; // Skip header row
+
+	                Map<String, Object> dataMap = new HashMap<>();
+	                for (Cell cell : row) {
+	                    String cellValue = "";
+	                    switch (formulaEvaluator.evaluateInCell(cell).getCellType()) {
+	                        case STRING:
+	                            cellValue = cell.getStringCellValue();
+	                            break;
+	                        case NUMERIC:
+	                            if (DateUtil.isCellDateFormatted(cell)) {
+	                                cellValue = new SimpleDateFormat("yyyy-MM-dd").format(cell.getDateCellValue());
+	                            } else {
+	                            	 // Check if value is an integer (whole number)
+	                                if (cell.getNumericCellValue() % 1 == 0) {
+	                                    cellValue = String.valueOf((long) cell.getNumericCellValue()); // Format as integer
+	                                } else {
+	                                    cellValue = String.valueOf(cell.getNumericCellValue()); // Keep decimal values as they are
+	                                }
+	                            }
+	                            break;
+	                        case BOOLEAN:
+	                            cellValue = String.valueOf(cell.getBooleanCellValue());
+	                            break;
+	                        default:
+	                            cellValue = "Unknown";
+	                            break;
+	                    }
+	                    // Map cell data to correct column name
+	                    dataMap.put(excelHeaders.get(cell.getColumnIndex()), cellValue);
+	                }
+
+	                if (!dataMap.isEmpty()) {
+	                    dataList.add(dataMap);
+	                }
+	            }
+	        }
+
+	        return dataList;
+	    }
+
+
+	   
+
+	    
+	    
+	    @GetMapping("/getExcelData")
+	    public ResponseEntity<List<Map<String, Object>>> getExcelData(@RequestParam("filePath") String filePath) {
+	        try {
+	            // Read data from the uploaded Excel file
+	            List<Map<String, Object>> excelData = readExcelData(new FileInputStream(filePath), null);
+	            
+	            // Return data as JSON
+	            return ResponseEntity.ok(excelData);
+	            
+	        } catch (IOException e) {
+	            e.printStackTrace();
+	            return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).build();
+	        }
+	    }
+
+	    
+	    @GetMapping("/getlastCampaignid")
+	    public List<Map<String, Object>> getLastRow()
+	    {
+	    	return campaignService.getLastRow();
+	    }
+	    
+	    @GetMapping("/startcampaign")
+	    public List<Map<String, Object>> getDataforAgents(@RequestParam int campaign_id,@RequestParam int calls_per_agent)
+	    {  	  
+	  		return campaignService.getDataforAgents(campaign_id, calls_per_agent);
+	    }
+	    
+	    @GetMapping("/viewcampaignstatus")
+	    public List<Map<String, Object>> viewcampaignstatus(@RequestParam int campaign_id)
+	    {  	  
+	  		return campaignService.viewcampaignstatus(campaign_id);
+	    }
+	    
+	    @GetMapping("/viewcompletedby")
+	    public List<Map<String, Object>> viewcompletedby(@RequestParam int campaign_id,@RequestParam int agent_id)
+	    {  	  
+	  		return campaignService.viewcompletedby(campaign_id,agent_id);
+	    }
+	    
+
+
+	    
+	    
+	    @PostMapping(value = "/savecampaign", consumes = {"multipart/form-data"})
+	    public ResponseEntity<Map<String, String>> saveCampaign(
+	            @RequestParam String campaignId,
+	            @RequestParam String categoryId,
+	            @RequestParam String eventStartDate,
+	            @RequestParam String eventEndDate,
+	            @RequestParam int noOfCalls,
+	            @RequestParam String description,
+	            @RequestParam(required = false) String questionsData, // JSON as String
+	            @RequestParam(required = false) String selectedAgents // JSON string
+	    ) {
+	       
+
+	        // Convert JSON strings to List objects
+	        List<Map<String, Object>> questionsDataList = new ArrayList<>();
+	        List<String> selectedAgentsList = new ArrayList<>();
+
+	        try {
+	            if (questionsData != null) {
+	                questionsDataList = new ObjectMapper().readValue(questionsData, new TypeReference<List<Map<String, Object>>>() {});
+	            }
+
+	            if (selectedAgents != null) {
+	                selectedAgentsList = new ObjectMapper().readValue(selectedAgents, new TypeReference<List<String>>() {});
+	            }
+	        } catch (JsonProcessingException e) {
+	            e.printStackTrace();
+	            return ResponseEntity.status(HttpStatus.BAD_REQUEST)
+	                    .body(Map.of("status", "error", "message", "Invalid JSON format in request data"));
+	        }
+
+	        // Campaign Details Mapping
+	        Map<String, Object> campaignDetails = new HashMap<>();
+	        campaignDetails.put("campaign_id", campaignId);
+	        campaignDetails.put("category_id", categoryId);
+	        campaignDetails.put("start_date", eventStartDate);
+	        campaignDetails.put("end_date", eventEndDate);
+	        campaignDetails.put("calls_per_agent", noOfCalls);
+	        campaignDetails.put("description", description);
+
+	        try {
+	            campaignService.saveCampaignDetails(campaignDetails);
+
+	            // Step 3: Assign Agents for the Campaign
+	            if (!selectedAgentsList.isEmpty()) {
+	                int parsedCampaignId = Integer.parseInt(campaignId);
+	                int parsedCategoryId = Integer.parseInt(categoryId);
+
+	                System.out.println("selectedAgentsList====== " + selectedAgentsList);
+
+	                int calls_assign = noOfCalls * selectedAgentsList.size();
+	                System.out.println("calls_assign==  " + calls_assign);
+
+	                List<Integer> DataIds=agentsAssignService.getDataIdForInitialAssign(parsedCategoryId, parsedCampaignId);
+	                
+	                for (String agentId : selectedAgentsList) {
+	                    int selectedAgentId = Integer.parseInt(agentId);
+	                    			                    
+	                    agentsAssignService.addAgentsForCampaign(selectedAgentId, parsedCategoryId, parsedCampaignId);
+	                }
+	                //System.out.println("dataids=== " + DataIds);
+	                if (!DataIds.isEmpty()) {
+	                    int dataIndex = 0; // Initialize data index pointer
+
+	                    for (String agentId : selectedAgentsList) {
+	                        int selectedAgentId = Integer.parseInt(agentId);
+
+	                        // Iterate for noOfCalls times and assign data IDs to the current agent
+	                        for (int i = 0; i < noOfCalls && dataIndex < DataIds.size(); i++, dataIndex++) {
+	                            int DataId = DataIds.get(dataIndex);
+
+	                            agentsAssignService.updateAgentForCampaign(
+	                                selectedAgentId,
+	                                parsedCategoryId,
+	                                parsedCampaignId,
+	                                DataId
+	                            );
+	                        }
+	                    }
+	                    
+	                    // Update campaign status to 'ONGOING' after successful assignment
+	                    campaignService.updateCampaignStatus(parsedCampaignId, parsedCategoryId);
+	                }
+
+	                else {
+	                    return ResponseEntity.status(HttpStatus.NOT_FOUND)
+	                        .body(Map.of("status", "error", "message", "No data available for initial assignment."));
+	                }
+	                
+	            }
+
+	            // Step 4: Save Questions and Answers
+	            if (!questionsDataList.isEmpty()) {
+	                for (Map<String, Object> questionMap : questionsDataList) {
+	                    String question = (String) questionMap.get("question");
+	                    String answerType = (String) questionMap.get("answerType");
+	                    List<String> answers = (List<String>) questionMap.get("answers");
+
+	                    if (question != null && answerType != null) {
+	                        campaignService.saveQuestionsAndAnswers(
+	                                categoryId,
+	                                campaignId,
+	                                question,
+	                                answerType,
+	                                answers
+	                        );
+	                    } else {
+	                        System.out.println("Skipping invalid question data: " + questionMap);
+	                    }
+	                }
+	            }
+
+	        }
+	        
+	       
+	        catch (Exception e) {
+	            e.printStackTrace();
+	            return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+	                    .body(Map.of("status", "error", "message", "Failed to save campaign details: " + e.getMessage()));
+	        }
+
+	        return ResponseEntity.ok(Map.of("status", "success", "message", "Campaign details saved successfully"));
+	    }
+
+
+	    //save excel data separate method
+	    
+	    @PostMapping(value = "/saveexcelcampaign"  ,consumes = {"multipart/form-data"})
+	    public Map<String, String> saveExcelCampaign(
+	            @RequestParam String name,
+	            @RequestParam String category,
+	            @RequestPart MultipartFile file) {
+
+	       //System.out.println("Received campaign data:");
+	       //System.out.println("Name: " + name);
+	       //System.out.println("Category: " + category);
+
+	       //System.out.println("File Name: " + file.getOriginalFilename());
+
+	        Map<String, Object> campaignDetails = new HashMap<>();
+	        campaignDetails.put("campaign_name", name);
+	        campaignDetails.put("category_id", category);
+
+
+	        try {
+	            // Get category-specific columns
+	            List<Map<String, Object>> categoryColumns = addCategoryServices.getCategoryColumns(Integer.parseInt(category));
+	            /*
+	            //System.out.println("categorycolmns: " + categoryColumns);
+	            List<String> expectedHeaders = categoryColumns.stream()
+	                    .map(column -> column.get("column_name").toString())
+	                    .collect(Collectors.toList());
+	            */
+	            List<String> expectedHeaders = new ArrayList<String>();
+
+	            for (Map<String, Object> column : categoryColumns) {
+	                Object columnNameObj = column.get("column_name");
+	                if (columnNameObj != null) {
+	                    expectedHeaders.add(columnNameObj.toString());
+	                }
+	            }
+	            // Fetch field_ columns from upload_data table
+	            List<String> fieldColumns = campaignService.getUploadDataFieldColumns();
+	            //System.out.println("fieldColumns: " + fieldColumns);
+
+	            
+	            // Read uploaded Excel data and extract headers
+	            List<Map<String, Object>> excelData = readExcelData(file.getInputStream(), expectedHeaders);
+	            
+	           // System.out.println("excedata: " + excelData );
+	            List<String> uploadedHeaders = new ArrayList<>(excelData.get(0).keySet()); // Extract headers from first row
+	            
+	            //System.out.println("uploadeddata : " + uploadedHeaders);
+
+	         // Check column count mismatch with field_ columns
+	            if (uploadedHeaders.size() > fieldColumns.size()) {
+	                Map<String, String> response = new HashMap<>();
+	                response.put("status", "column_mismatch");  // Changed status to differentiate
+	                response.put("message", "Extend the columns in Database, Inform Admin.");
+	                return response;
+	            }
+
+	            // Validate headers
+	            if (!new HashSet<>(expectedHeaders).equals(new HashSet<>(uploadedHeaders))) {
+	                Map<String, String> response = new HashMap<>();
+	                response.put("status", "header_mismatch");  // Changed status to differentiate
+	                response.put("message", "Excel data does not match the category columns.");
+	                return response;
+	            }
+
+
+	            String fileUrl = saveFile(file);
+	            campaignDetails.put("excel_url", fileUrl);
+
+	            //System.out.println("Campaign Details: " + campaignDetails);
+	            //System.out.println("Excel Data: " + excelData);
+	            	            
+	            campaignService.saveCampaignDetailsExcel(campaignDetails);
+	            int lastId = campaignService.getLastInsertedCampaignId();
+
+	            String excelUrl = campaignService.getExcelUrlByCampaignId(lastId);
+	            //List<Map<String, Object>> excelDatas = readExcelDataupdated(new FileInputStream(excelUrl));
+	            List<Map<String, Object>> excelDatas = readExcelData(new FileInputStream(excelUrl), uploadedHeaders);
+	            //System.out.println("excelDatas:" + excelDatas);
+	            
+	            for (Map<String, Object> row : excelDatas) {
+	                campaignService.saveUploadData(category, lastId, row,expectedHeaders);
+	                //System.out.println("exceldatas:" + excelDatas);
+	            }
+
+	            Map<String, String> response = new HashMap<>();
+	            response.put("status", "success");
+	            response.put("message", "Campaign and Excel saved successfully");
+	            return response;
+
+	        } 
+	        catch (IOException e) {
+	            e.printStackTrace();
+	            Map<String, String> response = new HashMap<>();
+	            response.put("status", "error");
+	            response.put("message", "Failed to save campaign details: "+ e.getMessage());
+	            return response;
+	        }
+	    }
+
+	    
+	    
+	    
+	    
+	    @GetMapping("/availableAgents")
+	    public ResponseEntity<List<Map<String, Object>>> getAvailableAgents() {
+	        // Query 1: Fetch OUTBOUND agents
+	        String outboundAgentsQuery = "SELECT agent_name, agent_id, calling_type " +
+	                                     "FROM gcc_1913_qaqc.agents_list " +
+	                                     "WHERE calling_type='OUTBOUND'";
+
+	        List<Map<String, Object>> outboundAgents = jdbcTemplate.queryForList(outboundAgentsQuery);
+
+	        //System.out.println("outboundagents" + outboundAgents);
+	        // Query 2: Fetch agents from ongoing campaigns
+	        String ongoingCampaignAgentsQuery = "SELECT ca.agent_id " +
+	                                            "FROM gcc_1913_campaign.campaign_request cr " +
+	                                            "JOIN gcc_1913_campaign.agent_assign ca " +
+	                                            "ON ca.campaign_id = cr.campaign_id " +
+	                                            "WHERE cr.campaign_status = 'ONGOING'";
+
+	        List<Map<String, Object>> ongoingAgents = jdbcTemplate.queryForList(ongoingCampaignAgentsQuery);
+
+	        //System.out.println("ongoingAgents" + ongoingAgents);
+	        // Extract agent IDs from both lists
+	        /*
+	        Set<Integer> ongoingAgentIds = ongoingAgents.stream()
+	                .map(agent -> (Integer) agent.get("agent_id"))
+	                .collect(Collectors.toSet());
+
+	        // Filter OUTBOUND agents who are NOT in ongoing agents
+	        List<Map<String, Object>> availableAgents = outboundAgents.stream()
+	                .filter(agent -> !ongoingAgentIds.contains(agent.get("agent_id")))
+	                .collect(Collectors.toList());
+
+	        */
+	        Set<Integer> ongoingAgentIds = new HashSet<>();
+
+	        for (Map<String, Object> agent : ongoingAgents) {
+	            Object idObj = agent.get("agent_id");
+	            if (idObj != null) {
+	                ongoingAgentIds.add(Integer.parseInt(idObj.toString()));
+	            }
+	        }
+
+	        // Filter OUTBOUND agents who are NOT in ongoing agents
+	        List<Map<String, Object>> availableAgents = new ArrayList<>();
+
+	        for (Map<String, Object> agent : outboundAgents) {
+	            Object idObj = agent.get("agent_id");
+	            if (idObj != null) {
+	                Integer agentId = Integer.parseInt(idObj.toString());
+	                if (!ongoingAgentIds.contains(agentId)) {
+	                    availableAgents.add(agent);
+	                }
+	            }
+	        }
+	        
+	        return ResponseEntity.ok(availableAgents);
+	    }
+	    
+
+
+	    private Object getCellValue(Cell cell) {
+	        switch (cell.getCellType()) {
+	            case STRING:
+	                return cell.getStringCellValue().trim();
+	            case NUMERIC:
+	                if (DateUtil.isCellDateFormatted(cell)) {
+	                    return cell.getDateCellValue();  // Return Date for date-formatted cells
+	                }
+	                double numericValue = cell.getNumericCellValue();
+	                
+	                // ✅ Convert numeric values that are likely mobile numbers to string
+	                if (String.valueOf((long) numericValue).length() >= 10) { // Assuming mobile numbers are at least 10 digits
+	                    return String.valueOf((long) numericValue);
+	                }
+	                
+	                // ✅ Convert to int if no decimal part, else keep as double
+	                return (numericValue % 1 == 0) ? (int) numericValue : numericValue;
+	            case BOOLEAN:
+	                return cell.getBooleanCellValue();
+	            case FORMULA:
+	                return cell.getCellFormula();  // Return formula as string
+	            case BLANK:
+	                return "";
+	            default:
+	                return "";
+	        }
+	    }
+
+	    
+	    
+	    //question and answers report page api
+	    @GetMapping("/question-answers")
+	    public ResponseEntity<?> getQuestionAnswers(@RequestParam int campaignId) {
+	        List<Map<String, Object>> response = campaignService.getQuestionAnswers(campaignId);
+	        return ResponseEntity.ok(response);
+	    }
+
+	    
+	    //dizo campaignlist apicontroller
+	    // Query Parameter Approach
+	    @GetMapping("/statistics")
+	    public ResponseEntity<Map<String, Object>> getCampaignStatisticsByQuery(@RequestParam int campaignId) {
+	        Map<String, Object> statistics = campaignService.getCampaignStatistics(campaignId);
+	        return ResponseEntity.ok(statistics);
+	    }
+	    
+	    @GetMapping("/assignagentid")
+	    public ResponseEntity<List<Map<String, Object>>> getAllAgents() {
+	        List<Map<String, Object>> assignAgentId = campaignService.getAllAgents();
+	        return ResponseEntity.ok(assignAgentId);
+	    }
+	    
+	    @PostMapping("/close")
+	    public ResponseEntity<String> closeCampaign(@RequestParam("campaignId") int campaignId) {
+	        if (campaignId <= 0) {
+	            return ResponseEntity.badRequest().body("Invalid Campaign ID");
+	        }
+
+	        System.out.println("Received request to close campaign ID: " + campaignId); // Debugging log
+
+	        int rowsUpdated = campaignService.closeCampaign(campaignId);
+	        if (rowsUpdated > 0) {
+	            return ResponseEntity.ok("Campaign closed successfully");
+	        } else {
+	            return ResponseEntity.status(400).body("Failed to close campaign. Campaign ID " + campaignId + " may not exist.");
+	        }
+	    }
+	    
+	    @PostMapping("/auto-close")
+	    public ResponseEntity<String> autoCloseExpiredCampaigns() {
+	    	
+	        int rowsUpdated = campaignService.autoCloseExpiredCampaigns();
+
+	        if (rowsUpdated > 0) {
+	            return ResponseEntity.ok(rowsUpdated + " expired campaigns closed successfully.");
+	        } else {
+	            return ResponseEntity.ok("No expired campaigns found.");
+	        }
+	    }
+
+	    
+	    
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/controller/CampaignDropdownApiController.java

@@ -0,0 +1,29 @@
+package in.gov.chennaicorporation.gccoffice.callcenter.controller;
+
+import java.util.List;
+import java.util.Map;
+
+
+import org.springframework.beans.factory.annotation.Autowired;
+
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.ResponseBody;
+import org.springframework.web.bind.annotation.RestController;
+
+import in.gov.chennaicorporation.gccoffice.callcenter.service.CampaignDropdownApiService;
+
+@RequestMapping("gcc/api")
+@RestController
+public class CampaignDropdownApiController {
+	
+
+	 @Autowired
+	    private CampaignDropdownApiService dropdownApiService;
+	 
+	 @GetMapping("/getAnswerTypes")
+		@ResponseBody
+		public List<Map<String, Object>> getAnswerTypes() {
+		    return dropdownApiService.getAnswerTypes();
+		}
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/controller/CampaignReportAPIController.java

@@ -0,0 +1,100 @@
+package in.gov.chennaicorporation.gccoffice.callcenter.controller;
+
+import java.io.IOException;
+import java.io.PrintWriter;
+import java.util.List;
+import java.util.Map;
+
+import javax.servlet.http.HttpServletResponse;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+
+import in.gov.chennaicorporation.gccoffice.callcenter.service.CampaignReportService;
+
+@RestController
+@RequestMapping("gcc/api/campaignreport")
+public class CampaignReportAPIController {
+	
+	@Autowired
+	 private CampaignReportService campaignReportService;
+	
+    @GetMapping("/getcampaignData")
+    public List<Map<String, Object>> getCampaignData(
+        @RequestParam(required = false) String startDate,
+        @RequestParam(required = false) String endDate) {
+        
+        List<Map<String, Object>> campaignData = campaignReportService.getCampaignData(startDate, endDate);
+        //System.out.println("Campaign Data: " + campaignData); // Debugging log
+        return campaignData;
+    }
+    
+    @GetMapping("/getagentdatacount")
+    public List<Map<String, Object>> getAgentwiseData(@RequestParam String campaign_id) {
+        List<Map<String, Object>> agentData = campaignReportService.getAgentwiseData(campaign_id);
+        //System.out.println("Agent Data: " + agentData);
+        return agentData;
+    }
+    
+    @GetMapping("/getReportCampaignid")
+    public ResponseEntity<?> getAgentReportCampaignId(@RequestParam String campaign_id) {
+         
+        List<Map<String, Object>> agentData = campaignReportService.getAgentReportCampaignId(campaign_id);
+        //System.out.println("Agent Data: " + agentData);
+        return ResponseEntity.ok(agentData);
+    }
+    
+    //question and answers report page api
+    @GetMapping("/question-answers")
+    public ResponseEntity<?> getQuestionAnswers(@RequestParam int campaign_id) {
+        List<Map<String, Object>> response = campaignReportService.getQuestionAnswers(campaign_id);
+        return ResponseEntity.ok(response);
+    }
+//    @GetMapping("/download-excel")
+//    public void downloadFilteredCSV(
+//            @RequestParam int categoryId,
+//            @RequestParam int campaignId,
+//            
+//            
+//            
+//            HttpServletResponse response) throws IOException {
+//
+//        // Set response headers
+//        response.setContentType("text/csv");
+//        response.setHeader("Content-Disposition", "attachment; filename=filtered_data.csv");
+//
+//        // Generate CSV and write to response
+//        PrintWriter writer = response.getWriter();
+//        campaignReportService.generateCSV(categoryId, campaignId, writer);
+//        writer.flush();
+//        writer.close();
+//    }
+
+    
+    @GetMapping("/download-excel")
+    public void downloadFilteredCSV(
+            @RequestParam int categoryId,
+            @RequestParam int campaignId,
+            HttpServletResponse response) throws IOException {
+
+        String filename = campaignReportService.getCampaignName(campaignId);
+        // Format campaign name for file safety (remove spaces/special characters)
+        //String safeCampaignName = filename.replaceAll("[^a-zA-Z0-9]", "_");
+
+        // Set response headers
+        response.setContentType("text/csv");
+        response.setHeader("Content-Disposition", "attachment; filename=" + filename + ".csv");
+
+        // Generate CSV and write to response
+        PrintWriter writer = response.getWriter();
+        campaignReportService.generateCSV(categoryId, campaignId, writer);
+        writer.flush();
+        writer.close();
+    }
+
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/controller/CategoryAPIController.java

@@ -0,0 +1,281 @@
+package in.gov.chennaicorporation.gccoffice.callcenter.controller;
+
+import java.util.HashMap;
+import java.util.List;
+
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.DeleteMapping;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PathVariable;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.PutMapping;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+
+import in.gov.chennaicorporation.gccoffice.callcenter.service.AddcategoryServices;
+
+
+@RequestMapping("/gcc/api/category")
+@RestController
+public class CategoryAPIController {
+	
+	 @Autowired
+	 private AddcategoryServices addCategoryServices; // Injecting the service
+
+	 @PostMapping("/save")
+	 public ResponseEntity<String> saveCategoryDetails(@RequestBody Map<String, Object> payload) {
+	     try {
+	         addCategoryServices.saveCategoryDetails(payload);
+	         return ResponseEntity.ok("Category and columns saved successfully.");
+	     } catch (IllegalArgumentException e) {
+	         return ResponseEntity.badRequest().body("Validation Error: " + e.getMessage());
+	     } catch (Exception e) {
+	         return ResponseEntity.status(500).body("Internal Server Error: " + e.getMessage());
+	     }
+	 }
+
+	
+	 // Endpoint to save category details
+//    @PostMapping("/save")
+//    public ResponseEntity<String> saveCategoryDetails(@RequestBody Map<String, Object> payload) {
+//        try {
+//            addCategoryServices.saveCategoryDetails(payload); // Call the service method to save category details
+//            return ResponseEntity.ok("Category details saved successfully.");
+//        } catch (IllegalArgumentException e) {
+//            return ResponseEntity.badRequest().body("Error: " + e.getMessage());
+//        } catch (Exception e) {
+//            return ResponseEntity.status(500).body("Error saving category details: " + e.getMessage());
+//        }
+//    }
+    
+    // Endpoint to get all categories
+    @GetMapping("/list")
+    public List<Map<String, Object>> getAllCategories() {
+        return addCategoryServices.getAllCategories();
+    }
+    
+    @GetMapping("/showcategoryId")
+    public ResponseEntity<?> getCategoryById(@RequestParam("category_id") int categoryId) {
+        Map<String, Object> category = addCategoryServices.showCategory(categoryId);
+        if (category.isEmpty()) {
+            return ResponseEntity.status(HttpStatus.NOT_FOUND).body("Category not found");
+        }
+        return ResponseEntity.ok(category);
+    }
+    
+    @PostMapping("/deleteColumnById")
+    public ResponseEntity<Map<String, Object>> deleteCategoryColumnById(@RequestParam("columnId") int columnId) {
+        boolean updated = addCategoryServices.removeColumnById(columnId);
+
+        Map<String, Object> response = new HashMap<>();
+        response.put("success", updated);
+        
+        return ResponseEntity.ok(response);
+    }
+    
+    @PostMapping("/updateCategoryColumns")
+    public ResponseEntity<Map<String, Object>> updateCategoryColumnsById(@RequestBody Map<String, Object> requestData) {
+        try {
+            int categoryId = (int) requestData.get("categoryId");
+            List<Map<String, Object>> columns = (List<Map<String, Object>>) requestData.get("columns");
+
+            
+            boolean allUpdated = true;
+
+            for (Map<String, Object> column : columns) {
+                int columnId = (int) column.get("id");
+                String columnName = (String) column.get("name");
+                            
+
+                boolean updated = addCategoryServices.updateColumnById(categoryId,columnId, columnName);
+
+                if (!updated) {
+                    allUpdated = false;
+                }
+            }
+
+            Map<String, Object> response = new HashMap<>();
+            response.put("success", allUpdated);
+            return ResponseEntity.ok(response);
+
+        } catch (Exception e) {
+            return ResponseEntity.status(HttpStatus.BAD_REQUEST).body(Map.of("error", "Invalid data format"));
+        }
+    }
+    
+    @PostMapping("/addNewColumns")
+    public ResponseEntity<Map<String, Object>> addNewCategoryColumnsById(@RequestBody Map<String, Object> requestData) {
+    	
+    	try {
+            int categoryId = (int) requestData.get("categoryId");
+            List<Map<String, Object>> columns = (List<Map<String, Object>>) requestData.get("columns");
+
+
+            boolean allUpdated = true;
+
+            for (Map<String, Object> column : columns) {
+                
+                String columnName = (String) column.get("name");
+                
+
+                boolean updated = addCategoryServices.addnewupdateColumn(categoryId, columnName);
+
+                if (!updated) {
+                    allUpdated = false;
+                }
+            }
+
+            Map<String, Object> response = new HashMap<>();
+            response.put("success", allUpdated);
+            return ResponseEntity.ok(response);
+
+        } catch (Exception e) {
+            return ResponseEntity.status(HttpStatus.BAD_REQUEST).body(Map.of("error", "Invalid data format"));
+        }
+    }
+
+
+
+    @PutMapping("/update/{categoryId}")
+    public ResponseEntity<String> updateCategoryWithColumns(
+            @PathVariable("categoryId") int categoryId,
+            @RequestBody Map<String, Object> payload) {
+
+        String categoryName = (String) payload.get("categoryName");
+        List<String> columns = (List<String>) payload.get("columns");
+
+        try {
+            int rowsAffected = addCategoryServices.updateCategoryWithColumns(categoryId, categoryName, columns);
+            return rowsAffected > 0
+                    ? ResponseEntity.ok("Category and columns updated successfully")
+                    : ResponseEntity.status(HttpStatus.NOT_FOUND).body("Category not found or update failed");
+
+        } catch (IllegalArgumentException e) {
+            return ResponseEntity.badRequest().body("Validation Error: " + e.getMessage());
+        } catch (Exception e) {
+            return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+                    .body("Error updating category: " + e.getMessage());
+        }
+    }
+
+    
+// // Endpoint to get a category by its ID
+//    @GetMapping("/showcategoryId")
+//    public ResponseEntity<?> getCategoryById(@RequestParam("category_id") int categoryId) {
+//        Map<String, Object> category = addCategoryServices.showCategory(categoryId);
+//
+//        if (category == null) {
+//            return ResponseEntity.status(HttpStatus.NOT_FOUND).body("Category not found");
+//        }
+//
+//        return ResponseEntity.ok(category);
+//    }
+//
+//    @PutMapping("/update/{categoryId}")
+//    public ResponseEntity<String> updateCategoryWithColumns(
+//            @PathVariable("categoryId") int categoryId,
+//            @RequestBody Map<String, Object> payload) {
+//
+//        String categoryName = (String) payload.get("categoryName");
+//        List<String> columns = (List<String>) payload.get("columns");
+//
+//        try {
+//            int rowsAffected = addCategoryServices.updateCategoryWithColumns(categoryId, categoryName, columns);
+//            if (rowsAffected > 0) {
+//                return ResponseEntity.ok("Category and columns updated successfully");
+//            } else {
+//                return ResponseEntity.status(HttpStatus.NOT_FOUND).body("Category not found or update failed");
+//            }
+//        } catch (IllegalArgumentException e) {
+//            return ResponseEntity.badRequest().body("Validation Error: " + e.getMessage());
+//        } catch (Exception e) {
+//            return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+//                    .body("Error updating category: " + e.getMessage());
+//        }
+//    }
+
+//  @GetMapping("/showcategoryId")
+//  public ResponseEntity<?> showCategoryId(@RequestParam("category_id") int categoryId) {
+//      try {
+//          Map<String, Object> category = addCategoryServices.showCategory(categoryId);
+//          if (category != null && !category.isEmpty()) {
+//              return ResponseEntity.ok(category);
+//          } else {
+//              return ResponseEntity.status(HttpStatus.NOT_FOUND).body("Category not found");
+//          }
+//      } catch (Exception e) {
+//          return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+//                  .body("Error retrieving category: " + e.getMessage());
+//      }
+//  }
+    
+//    @PutMapping("/update/{categoryId}")
+//    public ResponseEntity<String> updateCategory(
+//            @PathVariable("categoryId") int categoryId,
+//            @RequestParam String categoryName) {
+//
+//        // Validate input
+//        if (categoryName == null || categoryName.trim().isEmpty()) {
+//            return ResponseEntity.badRequest().body("Category name cannot be empty");
+//        }
+//
+//        try {
+//            // Call the service method to update the category
+//            int rowsAffected = addCategoryServices.updateCategory(categoryId, categoryName);
+//            if (rowsAffected > 0) {
+//                return ResponseEntity.ok("Category updated successfully");
+//            } else {
+//                return ResponseEntity.status(HttpStatus.NOT_FOUND).body("Category not found or update failed");
+//            }
+//        } catch (Exception e) {
+//            return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+//                    .body("Error updating category: " + e.getMessage());
+//        }
+//    }
+
+
+ // Endpoint to delete a category by its ID
+    @DeleteMapping("/delete/{categoryId}")
+    public ResponseEntity<String> deleteCategory(
+            @PathVariable("categoryId") int categoryId) {
+
+        try {
+            // Call the service method to delete the category
+            addCategoryServices.deleteCategory(categoryId);
+            return ResponseEntity.ok("Category deleted successfully");
+        } catch (Exception e) {
+            return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+                    .body("Error deleting category: " + e.getMessage());
+        }
+    }
+
+    
+//hari category api populate 
+    
+	@GetMapping("/getcategory")
+	public List<Map<String, Object>> getcategory(){
+		return addCategoryServices.getcategory();
+	}
+	
+    // Get category-specific columns based on category_id
+    @GetMapping("/getCategoryColumns")
+    public List<Map<String, Object>> getCategoryColumns(@RequestParam int category_id) {
+        return addCategoryServices.getCategoryColumns(category_id);
+    }
+	
+
+	@GetMapping("/getcampaignbycategory")
+	public List<Map<String, Object>> getcampaignbycategory(@RequestParam int id)
+	{
+		return addCategoryServices.getcampaignbycategory(id);
+	}
+	
+
+    
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/controller/MainController.java

@@ -0,0 +1,219 @@
+	package in.gov.chennaicorporation.gccoffice.callcenter.controller;
+
+
+import java.util.ArrayList;
+import java.util.Collections;
+import java.util.List;
+import java.util.Map;
+
+import javax.servlet.http.HttpSession;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.ResponseEntity;
+import org.springframework.stereotype.Controller;
+import org.springframework.ui.Model;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.ResponseBody;
+import org.springframework.web.client.RestTemplate;
+
+import com.fasterxml.jackson.core.type.TypeReference;
+import com.fasterxml.jackson.databind.ObjectMapper;
+
+import in.gov.chennaicorporation.gccoffice.callcenter.service.AddcategoryServices;
+import in.gov.chennaicorporation.gccoffice.callcenter.service.AgentsService;
+import in.gov.chennaicorporation.gccoffice.callcenter.service.AttendanceService;
+import in.gov.chennaicorporation.gccoffice.callcenter.service.AgentAssignService;
+import in.gov.chennaicorporation.gccoffice.callcenter.service.CampaignService;
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+
+@RequestMapping("/gcc/callcenter")
+@Controller("callCenterCampaignMainController")
+public class MainController {
+	
+	
+	
+	@Autowired
+	private AgentAssignService campaignmaster;
+	
+	@Autowired
+    private CampaignService campaignService;
+
+	@Autowired
+	private AddcategoryServices addCategoryServices;
+	
+	@Autowired
+	private AgentsService  agentsService;
+	
+	@Autowired
+	private AttendanceService attendanceSerivce;
+	
+	private AppConfig appConfig;
+	private RestTemplate restTemplate;
+	
+	@Autowired
+	public MainController(AgentAssignService campaignmaster,AgentsService  agentsService,CampaignService campaignService,AddcategoryServices addCategoryServices,RestTemplate restTemplate, AppConfig appConfig)
+	{		
+		this.campaignmaster=campaignmaster;
+		this.campaignService=campaignService;
+		this.addCategoryServices=addCategoryServices;
+		this.agentsService=agentsService;
+		this.restTemplate = restTemplate;
+        this.appConfig = appConfig;
+		
+	}
+	
+
+	@GetMapping("/admin/addcategory")
+
+	public String addcategory(Model model) {
+		
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+
+		List<Map<String, Object>> categories = addCategoryServices.getAllCategories();
+
+		//System.out.println(categories);
+
+		model.addAttribute("categories", categories);
+
+		return "modules/callcenter/addcategory";
+
+	}
+	
+	@GetMapping("/admin/createcampaign")
+
+    public String createcampaign(Model model) {
+		
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+
+		/*
+		 * List<Map<String, Object>> campaigns = campaignService.getCampaignDetails();
+		 * 
+		 * 
+		 * System.out.println("campaignlist:"+campaigns);
+		 * 
+		 * model.addAttribute("campaigns", campaigns);
+		 */
+
+        return "modules/callcenter/createcampaign"; // Name of the Thymeleaf template (e.g., campaignList.html)
+
+    }
+	
+	@GetMapping("/admin/campaignlist")
+	public String viewCampaignList(Model model)
+	{	
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+		
+		List<Map<String, Object>> campaigns = campaignService.getDetailsForStart();
+        	
+        model.addAttribute("campaigns", campaigns);
+        
+        List<Map<String, Object>> activeCampaigns =campaignService.getActiveCampaigns();
+	    model.addAttribute("activeCampaigns", activeCampaigns);
+        
+		return "modules/callcenter/campaignlist";
+	}
+
+
+	@GetMapping("/agentscampaign")
+    public String targetPage(Model model)
+	{   
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		int userId = Integer.parseInt(LoginUserId);
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String agent_name=LoginUserInfo.getCurrentUserDetails().getUsername();
+		model.addAttribute("agent_name", agent_name);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+		
+        List<Map<String, Object>> agentsCampaigns=agentsService.getAgentsALLCampaigns(userId);
+        
+        List<Map<String, Object>> agentsCampaignsList=agentsService.getAgentsALLCampaignsList(userId);
+        
+        List<Map<String, Object>> agentsCampaignsList1=agentsService.getAgentsALLCampaignsList1(userId);
+        
+        //List<Map<String, Object>> CampActions=agentsService.getCallCategories();
+        //model.addAttribute("CampActions", CampActions);
+        
+        model.addAttribute("agentsCampaignsList", agentsCampaignsList);
+        model.addAttribute("agentsCampaigns", agentsCampaigns);
+        model.addAttribute("agentsCampaignsList1", agentsCampaignsList1);
+        //System.out.println("Agents Campaigns List: " + agentsCampaignsList);
+        //System.out.println("Agents Campaigns : " + agentsCampaigns);
+        
+        return "modules/callcenter/agentscampaign";
+    }
+	
+	
+	@GetMapping("/admin/campaignreport")
+	public String campaignreport(Model model)
+	{		
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+		
+		return "modules/callcenter/campaignreport";
+	}
+	
+	@GetMapping("/attendancereport")
+	public String AttendanceList(
+	        @RequestParam(required = false) String fromDate,
+	        @RequestParam(required = false) String toDate,
+	        Model model) {
+	    List<Map<String, Object>> attendanceData = Collections.emptyList();
+
+	    if (fromDate != null && !fromDate.isEmpty() && toDate != null && !toDate.isEmpty()) {
+	        String apiUrl = appConfig.attendanceReport + "/callcenter/api/attendance/getattendancereport?fromDate=" + fromDate + "&toDate=" + toDate;
+
+	        try {
+	            ResponseEntity<String> responseEntity = restTemplate.getForEntity(apiUrl, String.class);
+	            String responseBody = responseEntity.getBody();
+
+	            if (responseBody != null && !responseBody.isEmpty()) {
+	                ObjectMapper objectMapper = new ObjectMapper();
+	                if (responseBody.trim().startsWith("{")) {
+	                    // Single object response
+	                    Map<String, Object> singleData = objectMapper.readValue(responseBody, new TypeReference<>() {});
+	                    attendanceData = List.of(singleData);
+	                } else {
+	                    // Array response
+	                    attendanceData = objectMapper.readValue(responseBody, new TypeReference<>() {});
+	                }
+	            }
+	        } catch (Exception e) {
+	            System.err.println("Error fetching attendance data: " + e.getMessage());
+	        }
+	    }
+
+	    model.addAttribute("attendanceData", attendanceData);
+	    model.addAttribute("fromDate", fromDate);
+	    model.addAttribute("toDate",  toDate);
+	    model.addAttribute("LoginUserId", LoginUserInfo.getLoginUserId());
+	    model.addAttribute("UserRole", LoginUserInfo.getUserRole());
+
+	    return "modules/callcenter/attendancereport";
+	}
+	
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/controller/WhatsappController.java

@@ -0,0 +1,26 @@
+package in.gov.chennaicorporation.gccoffice.callcenter.controller;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+
+import in.gov.chennaicorporation.gccoffice.callcenter.service.WhatsappMsgService;
+
+@RestController
+@RequestMapping("/gcc/api/whatsapp")
+public class WhatsappController {
+
+    @Autowired
+    private WhatsappMsgService whatsappMsgService;
+
+    @PostMapping("/send-whatsapp-message")
+    public ResponseEntity<String> sendWhatsAppMessage(@RequestParam String msgUrl) {
+        String response = whatsappMsgService.sendMsg(msgUrl);
+        return ResponseEntity.ok(response);
+    }
+
+}
+

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/service/AddcategoryServices.java

@@ -0,0 +1,303 @@
+package in.gov.chennaicorporation.gccoffice.callcenter.service;
+
+import java.sql.ResultSet;
+
+import java.sql.SQLException;
+import java.util.Collections;
+import java.util.List;
+import java.util.Locale.Category;
+import java.util.Map;
+
+import javax.sql.DataSource;
+import javax.transaction.Transactional;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.dao.EmptyResultDataAccessException;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+
+import org.springframework.jdbc.support.GeneratedKeyHolder;
+import org.springframework.jdbc.support.KeyHolder;
+import java.sql.PreparedStatement;
+import java.sql.Statement;
+
+
+@Service
+public class AddcategoryServices {
+	
+private JdbcTemplate jdbcTemplate;
+	
+	@Autowired
+	public void setDataSource(@Qualifier("mysql1913CampaignDataSource") DataSource dataSource) {
+		this.jdbcTemplate = new JdbcTemplate(dataSource);
+	}
+
+	    
+//	public void saveCategoryDetails(Map<String, Object> categoryData) {
+//	    String sql = "INSERT INTO category (category_name, isactive, isdelete, created_date) VALUES (?, 1, 0, CURRENT_TIMESTAMP)";
+//
+//	    // Ensure that the key "categoryname" matches exactly what is being sent from the frontend
+//	    String categoryName = (String) categoryData.get("categoryname");
+//
+//	    // Check if categoryName is null or empty and handle it properly
+//	    if (categoryName == null || categoryName.trim().isEmpty()) {
+//	        throw new IllegalArgumentException("Category name cannot be null or empty");
+//	    }
+//
+//	    jdbcTemplate.update(sql, categoryName);
+//	}
+	
+	
+	@Transactional
+	public void saveCategoryDetails(Map<String, Object> categoryData) {
+	    String categoryName = (String) categoryData.get("categoryname");
+	    List<String> columns = (List<String>) categoryData.get("columns");
+
+	    if (categoryName == null || categoryName.trim().isEmpty()) {
+	        throw new IllegalArgumentException("Category name cannot be null or empty");
+	    }
+
+	    if (columns == null || columns.isEmpty() || columns.contains("")) {
+	        throw new IllegalArgumentException("At least one column name is required");
+	    }
+
+	    // Insert into category table and get the generated category_id
+	    String categorySql = "INSERT INTO category (category_name, isactive, isdelete, created_date) VALUES (?, 1, 0, CURRENT_TIMESTAMP)";
+	    KeyHolder keyHolder = new GeneratedKeyHolder();
+
+	    jdbcTemplate.update(connection -> {
+	        PreparedStatement ps = connection.prepareStatement(categorySql, Statement.RETURN_GENERATED_KEYS);
+	        ps.setString(1, categoryName);
+	        return ps;
+	    }, keyHolder);
+
+	    Integer categoryId = keyHolder.getKey().intValue(); // Extract generated category_id
+
+	    // Insert columns into category_columns table
+	    String columnSql = "INSERT INTO category_columns (category_id, column_name, isactive, isdelete, created_date) VALUES (?, ?, 1, 0, CURRENT_TIMESTAMP)";
+	    jdbcTemplate.batchUpdate(columnSql, columns, columns.size(),
+	            (PreparedStatement ps, String column) -> {
+	                ps.setInt(1, categoryId);
+	                ps.setString(2, column);
+	            });
+	}
+
+	
+	@Transactional
+	public List<Map<String, Object>> getAllCategories() {
+		
+		String SqlQuery = "SELECT  category_id,category_name FROM category where isactive=1 and isdelete=0";
+
+		List<Map<String, Object>> result = jdbcTemplate.queryForList(SqlQuery);
+		return result;	
+	}
+	
+	public Map<String, Object> showCategory(int categoryId) {
+	    String categorySql = "SELECT category_id, category_name FROM category WHERE category_id = ? AND isactive = 1 AND isdelete = 0";
+	    Map<String, Object> category;
+	    try {
+	        category = jdbcTemplate.queryForMap(categorySql, categoryId);
+	    } catch (EmptyResultDataAccessException e) {
+	        return Collections.emptyMap();
+	    }
+
+	    String columnsSql = "SELECT id,column_name FROM category_columns WHERE category_id = ? AND isactive = 1 AND isdelete = 0";
+	    List<Map<String,Object>> columns = jdbcTemplate.queryForList(columnsSql,categoryId);
+	    category.put("columns", columns);
+	    return category;
+	}
+	
+	@Transactional
+	public int updateCategoryWithColumns(int categoryId, String categoryName, List<String> columns) {
+	    if (categoryName == null || categoryName.trim().isEmpty()) {
+	        throw new IllegalArgumentException("Category name cannot be empty");
+	    }
+	    if (columns == null || columns.size() < 2 || columns.contains("")) {
+	        throw new IllegalArgumentException("At least two column names are required");
+	    }
+
+	    String updateCategorySql = "UPDATE category SET category_name = ? WHERE category_id = ? AND isactive = 1 AND isdelete = 0";
+	    int categoryUpdateCount = jdbcTemplate.update(updateCategorySql, categoryName, categoryId);
+
+	    if (categoryUpdateCount == 0) {
+	        throw new IllegalArgumentException("Category not found or update failed.");
+	    }
+
+	    String deleteColumnsSql = "DELETE FROM category_columns WHERE category_id = ? AND isactive = 1 AND isdelete = 0";
+	    jdbcTemplate.update(deleteColumnsSql, categoryId);
+
+	    String insertColumnsSql = "INSERT INTO category_columns (category_id, column_name, isactive, isdelete, created_date) VALUES (?, ?, 1, 0, CURRENT_TIMESTAMP)";
+	    jdbcTemplate.batchUpdate(insertColumnsSql, columns, columns.size(), (PreparedStatement ps, String column) -> {
+	        ps.setInt(1, categoryId);
+	        ps.setString(2, column);
+	    });
+
+	    return categoryUpdateCount;
+	}
+
+
+//	@Transactional
+//	public int updateCategoryWithColumns(int categoryId, String categoryName, List<String> columns) {
+//	    if (categoryName == null || categoryName.trim().isEmpty()) {
+//	        throw new IllegalArgumentException("Category name cannot be empty");
+//	    }
+//	    if (columns == null || columns.isEmpty() || columns.contains("")) {
+//	        throw new IllegalArgumentException("At least one column name is required");
+//	    }
+//
+//	    String updateCategorySql = "UPDATE category SET category_name = ? WHERE category_id = ? AND isactive = 1 AND isdelete = 0";
+//	    int categoryUpdateCount = jdbcTemplate.update(updateCategorySql, categoryName, categoryId);
+//
+//	    if (categoryUpdateCount == 0) {
+//	        throw new IllegalArgumentException("Category not found or update failed.");
+//	    }
+//
+//	    String deleteColumnsSql = "DELETE FROM category_columns WHERE category_id = ? AND isactive = 1 AND isdelete = 0";
+//	    jdbcTemplate.update(deleteColumnsSql, categoryId);
+//
+//	    String insertColumnsSql = "INSERT INTO category_columns (category_id, column_name, isactive, isdelete, created_date) VALUES (?, ?, 1, 0, CURRENT_TIMESTAMP)";
+//	    jdbcTemplate.batchUpdate(insertColumnsSql, columns, columns.size(), (PreparedStatement ps, String column) -> {
+//	        ps.setInt(1, categoryId);
+//	        ps.setString(2, column);
+//	    });
+//
+//	    return categoryUpdateCount;
+//	}
+
+	
+
+	
+//	// Method to show a category by its ID
+//    public Map<String, Object> showCategory(int categoryId) {
+//        // Fetch category details
+//        String categorySql = "SELECT category_id, category_name FROM category WHERE category_id = ? AND isactive = 1 AND isdelete = 0";
+//        Map<String, Object> category;
+//        try {
+//            category = jdbcTemplate.queryForMap(categorySql, categoryId);
+//        } catch (EmptyResultDataAccessException e) {
+//            return null; // If no category found
+//        }
+//
+//        // Fetch category columns
+//        String columnsSql = "SELECT column_name FROM category_columns WHERE category_id = ? AND isactive = 1 AND isdelete = 0";
+//        List<String> columns = jdbcTemplate.queryForList(columnsSql, String.class, categoryId);
+//
+//        // Add columns to response
+//        category.put("columns", columns);
+//        return category;
+//    }
+//	
+//
+	
+//	@Transactional
+//	public int updateCategoryWithColumns(int categoryId, String categoryName, List<String> columns) {
+//	    // Validate input
+//	    if (categoryName == null || categoryName.trim().isEmpty()) {
+//	        throw new IllegalArgumentException("Category name cannot be empty");
+//	    }
+//	    if (columns == null || columns.isEmpty() || columns.contains("")) {
+//	        throw new IllegalArgumentException("At least one column name is required");
+//	    }
+//
+//	    // Update category name
+//	    String updateCategorySql = "UPDATE category SET category_name = ? WHERE category_id = ? AND isactive = 1 AND isdelete = 0";
+//	    int categoryUpdateCount = jdbcTemplate.update(updateCategorySql, categoryName, categoryId);
+//
+//	    if (categoryUpdateCount == 0) {
+//	        throw new IllegalArgumentException("Category not found or update failed.");
+//	    }
+//
+//	    // Remove existing category columns before inserting new ones
+//	    String deleteColumnsSql = "DELETE FROM category_columns WHERE category_id = ?";
+//	    jdbcTemplate.update(deleteColumnsSql, categoryId);
+//
+//	    // Insert updated columns
+//	    String insertColumnsSql = "INSERT INTO category_columns (category_id, column_name, isactive, isdelete, created_date) VALUES (?, ?, 1, 0, CURRENT_TIMESTAMP)";
+//	    jdbcTemplate.batchUpdate(insertColumnsSql, columns, columns.size(),
+//	            (PreparedStatement ps, String column) -> {
+//	                ps.setInt(1, categoryId);
+//	                ps.setString(2, column);
+//	            });
+//
+//	    return categoryUpdateCount;
+//	}
+
+	
+//	// Method to update a category's name by its ID
+//	public int updateCategory(int categoryId, String categoryName) {
+//	    String sql = "UPDATE category SET category_name = ? WHERE category_id = ? AND isactive = 1 AND isdelete = 0";
+//	    return jdbcTemplate.update(sql, categoryName, categoryId);
+//	}
+
+
+
+	
+    // Method to delete a category by its name
+    public void deleteCategory(int categoryId) {
+       // String sql = "DELETE FROM category WHERE category_id = ?";
+        
+        String sql = "UPDATE category SET isactive=0 , isdelete=1 WHERE category_id = ?";
+        jdbcTemplate.update(sql, categoryId);
+    }
+    
+    
+    //hari populate category services
+    @Transactional
+	public List<Map<String, Object>> getcategory() {
+		String sqlQuery = "SELECT category_id,category_name FROM category where isactive='1' and isdelete='0'";
+		return jdbcTemplate.queryForList(sqlQuery);
+	}
+    
+    public List<Map<String, Object>> getCategoryColumns(int categoryId) {
+        String sqlQuery = "SELECT column_name FROM category_columns WHERE category_id = ? AND isactive = 1";
+        return jdbcTemplate.queryForList(sqlQuery, categoryId);
+    }
+
+    // Fetch category with columns
+    public List<Map<String, Object>> getCategoriesWithColumns() {
+        String sqlQuery = "SELECT c.category_id, c.category_name, cc.column " +
+                          "FROM gcc_1913_campaign.category c " +
+                          "INNER JOIN gcc_1913_campaign.category_columns cc ON c.category_id = cc.category_id " +
+                          "WHERE c.isactive = 1 AND c.isdelete = 0 " +
+                          "AND cc.isactive = 1 AND cc.isdelete = 0";
+        return jdbcTemplate.queryForList(sqlQuery);
+    }
+
+	@Transactional
+
+	public List<Map<String, Object>> getcampaignbycategory(int id) {
+
+		String sqlQuery = "SELECT cr.campaign_id,cr.campaign_name FROM campaign_request cr JOIN category c ON cr.category_id=c.category_id where cr.category_id=? and cr.isactive='1'";
+
+		return jdbcTemplate.queryForList(sqlQuery,id);
+
+	}
+
+
+	public boolean removeColumnById(int columnId) {
+	    String sql = "UPDATE category_columns SET isactive = 0, isdelete = 1 WHERE id = ?";
+
+	    int rowsAffected = jdbcTemplate.update(sql, columnId);
+
+	    return rowsAffected > 0; // Returns true if at least one row was updated, otherwise false
+	}
+	
+	public boolean updateColumnById(int categoryId,int columnId, String columnName) {
+	    String sql = "UPDATE category_columns SET column_name = ? WHERE id = ? and category_id=?";
+	    int rowsAffected = jdbcTemplate.update(sql, columnName, columnId,categoryId);
+	    return rowsAffected > 0;
+	}
+
+
+	public boolean addnewupdateColumn(int categoryId, String columnName) {
+		
+		//String sql = "UPDATE category_columns SET column_name = ? WHERE id = ? and category_id=?";
+		String sql = "INSERT INTO category_columns (category_id, column_name) VALUES (?, ?)";
+
+	    int rowsAffected = jdbcTemplate.update(sql, categoryId,columnName);
+	    return rowsAffected > 0;
+	}
+
+    
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/service/AgentAssignService.java

@@ -0,0 +1,214 @@
+package in.gov.chennaicorporation.gccoffice.callcenter.service;
+
+import java.util.ArrayList;
+
+import java.util.LinkedHashMap;
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+import javax.transaction.Transactional;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.dao.DataAccessException;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+
+
+@Service
+public class AgentAssignService
+{
+	private JdbcTemplate jdbcTemplate;
+	
+	@Autowired
+	public void setDataSource(@Qualifier("mysql1913CampaignDataSource") DataSource dataSource) {
+		this.jdbcTemplate = new JdbcTemplate(dataSource);
+	}
+	
+	@Autowired
+	public void setDataSource2(@Qualifier("mysql1913QAQCDataSource") DataSource dataSource) {
+		this.jdbcTemplate = new JdbcTemplate(dataSource);
+	}
+	
+	@Autowired
+    private JdbcTemplate jdbcTemplate2;
+	
+
+	@Transactional
+	public List<Map<String, Object>> getcategory() {
+		String sqlQuery = "SELECT category_id,category_name FROM gcc_1913_campaign.category where isactive='1' and isdelete='0'";
+		return jdbcTemplate.queryForList(sqlQuery);
+	}
+	
+	@Transactional
+	public List<Map<String, Object>> getcampaignbycategory(int id) {
+		String sqlQuery = "SELECT cr.campaign_id, cr.campaign_name " +
+                "FROM gcc_1913_campaign.campaign_request cr " +
+                "JOIN gcc_1913_campaign.category c ON cr.category_id = c.category_id " +
+                "WHERE cr.category_id = ? AND campaign_status='PENDING' " +
+                "AND cr.isactive = '1' ";
+		return jdbcTemplate.queryForList(sqlQuery,id);
+	}
+	
+	@Transactional
+	public List<Map<String, Object>> getcampaignbyid(int id) {
+		String sqlQuery = "SELECT * FROM gcc_1913_campaign.campaign_request where isactive='1' and campaign_id=?";
+		return jdbcTemplate.queryForList(sqlQuery,id);
+	}
+	
+	@Transactional
+	public List<Map<String, Object>> getagentsfortask(int id) {
+		String sqlQuery = "SELECT al.agent_id,al.agent_name\r\n"
+				+ "FROM gcc_1913_qaqc.agents_list al\r\n"
+				+ "LEFT JOIN gcc_1913_campaign.agent_assign aa ON al.agent_id = aa.agent_id  AND  aa.isactive = '1' AND aa.campaign_id = ?\r\n"
+				+ "WHERE aa.agent_id IS NULL AND al.calling_type='OUTBOUND'AND al.isactive='1' AND al.isdelete='0'";
+		return jdbcTemplate.queryForList(sqlQuery,id);
+	}
+	
+	
+	@Transactional
+	public int addagentsfortask(int agent_id, int category_id, int campaign_id) {
+	    String insertSql = "INSERT INTO gcc_1913_campaign.agent_assign (agent_id, category_id, campaign_id) VALUES (?, ?, ?)";
+	    int rowsInserted = jdbcTemplate.update(insertSql, agent_id, category_id, campaign_id);
+
+	    return rowsInserted;
+	}
+
+
+	@Transactional
+	public void addAgentsForCampaign(int selectedAgentId, int categoryId, int campaignId) {
+	    String insertSql = "INSERT INTO gcc_1913_campaign.agent_assign (agent_id, category_id, campaign_id) VALUES (?, ?, ?)";
+
+	    try {
+	        
+	            int rowsInserted = jdbcTemplate.update(insertSql, selectedAgentId, categoryId, campaignId);
+
+	            if (rowsInserted > 0) {
+	                System.out.println("Successfully inserted agent ID in agent_assign== " + selectedAgentId + " into campaign ID " + campaignId);
+	            } else {
+	                System.out.println("No rows inserted for agent ID " + selectedAgentId);
+	            }
+	        
+	    } catch (DataAccessException | NumberFormatException ex) {
+	        System.err.println("Error inserting data: " + ex.getMessage());
+	        throw new RuntimeException("Failed to insert agents for campaign. Please try again.", ex);
+	    }
+	}
+
+	@Transactional
+	public void updateAgentForCampaign(int selectedAgentId, int categoryId, int campaignId,int DataId) {
+	    String updateSql = "UPDATE gcc_1913_campaign.upload_data SET agent_id = ? WHERE campaign_id = ? AND category_id = ? AND data_id=?";
+
+	    try {
+	        
+	            int rowsUpdated = jdbcTemplate.update(updateSql, selectedAgentId,campaignId,categoryId,DataId);
+
+/*	            if (rowsUpdated > 0) {
+	                System.out.println("Successfully updated agent ID in upload_data== " + selectedAgentId + " for campaign ID " + campaignId);
+	            } else {
+	                System.out.println("No rows updated for agent ID " + selectedAgentId);
+	            }*/
+	        
+	    } catch (DataAccessException | NumberFormatException ex) {
+	        System.err.println("Error updating data: " + ex.getMessage());
+	        throw new RuntimeException("Failed to update agents for campaign. Please try again.", ex);
+	    }
+	}
+	
+	@Transactional
+	public List<Integer> getDataIdForInitialAssign(int categoryId, int campaignId) {
+
+	    String sql = "SELECT data_id FROM gcc_1913_campaign.upload_data "
+	                 + "WHERE category_id = ? AND campaign_id = ? "
+	                 + "AND agent_id IS NULL AND is_processed = 0 ORDER BY data_id";
+
+	    // Correctly specify the return type for jdbcTemplate.queryForList
+	    return jdbcTemplate.queryForList(sql, Integer.class, categoryId, campaignId);
+	}
+
+
+	
+	
+	@Transactional
+	public List<Map<String, Object>> checkcampaigninassignedtable(int id)
+	{
+		String sqlQuery = "SELECT al.agent_id,al.agent_name,aa.assigned_id\r\n"
+				+ "FROM gcc_1913_qaqc.agents_list al\r\n"
+				+ "JOIN gcc_1913_campaign.agent_assign aa ON al.agent_id = aa.agent_id\r\n"
+				+ "JOIN gcc_1913_campaign.campaign_request c ON aa.campaign_id=c.campaign_id\r\n"
+				+ "WHERE aa.campaign_id = ? AND aa.isactive = '1' AND al.calling_type='OUTBOUND'AND al.isactive='1' AND al.isdelete='0'";
+		return jdbcTemplate.queryForList(sqlQuery,id);
+	}
+	
+	@Transactional
+	public int editagentsfortask(int assigned_id) {
+	    String updateSql = "UPDATE gcc_1913_campaign.agent_assign SET isactive='0', isdelete='1',status='NOT_ASSIGNED' WHERE assigned_id=?";
+	    int rowsInserted = jdbcTemplate.update(updateSql,assigned_id);
+
+	    return rowsInserted;
+	}
+	
+	
+	
+	@Transactional
+	public List<Map<String, Object>> getcampaignquestionbyid(int id) {
+	    String sqlQuery = " SELECT " +
+	            "    cr.campaign_id, " +
+	            "    cr.campaign_name, " +
+	            "    cr.category_id, " +
+	            "    cr.start_date, " +
+	            "    cr.end_date, " +
+	            "    cr.no_of_agents, " +
+	            "    cr.calls_per_agent, " +
+	            "    cr.description, " +
+	            "    cr.created_date, " +
+	            "    cr.excel_url, " +
+	            "    cr.isactive, " +
+	            "    cr.campaign_status, " +
+	            "    cq.questions, " +
+	            "    cq.question_id, " +
+	            "    cq.answer_type_id, " +
+	            "    cat.type_name, " +
+	            "    ca.campaign_answer " + // Campaign Answer can be NULL
+	            "FROM gcc_1913_campaign.campaign_request cr " +
+	            "JOIN gcc_1913_campaign.campaign_questions cq " +
+	            "    ON cr.campaign_id = cq.campaign_id " +
+	            "LEFT JOIN gcc_1913_campaign.campaign_answers ca " + // LEFT JOIN to include questions with no answers
+	            "    ON cq.question_id = ca.question_id " +
+	            "JOIN gcc_1913_campaign.answer_type cat " +
+	            "    ON cat.answer_type_id = cq.answer_type_id " +
+	            "WHERE cr.isactive = 1 AND cr.campaign_id = ?";
+
+	    List<Map<String, Object>> queryResult = jdbcTemplate.queryForList(sqlQuery, id);
+	    
+	    // Map to group answers by question_id
+	    Map<Integer, Map<String, Object>> groupedData = new LinkedHashMap();
+
+	    for (Map<String, Object> row : queryResult) {
+	        Integer questionId = (Integer) row.get("question_id");
+	        String campaignAnswer = (String) row.get("campaign_answer"); // Can be null
+
+	        // Check if this question_id already exists in the map
+	        if (!groupedData.containsKey(questionId)) {
+	            // Copy the row data (excluding campaign_answer) and initialize answers list
+	            Map<String, Object> newRow = new LinkedHashMap<>(row);
+	            newRow.remove("campaign_answer");  // Remove individual answer
+	            newRow.put("campaign_answers", new ArrayList<String>());  // Initialize answer list
+	            
+	            groupedData.put(questionId, newRow);
+	        }
+
+	        // Only add answers if they are not null
+	        if (campaignAnswer != null) {
+	            ((List<String>) groupedData.get(questionId).get("campaign_answers")).add(campaignAnswer);
+	        }
+	    }
+
+	    // Convert grouped data to a list
+	    return new ArrayList<>(groupedData.values());
+	}
+
+
+	
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/service/AgentsService.java

@@ -0,0 +1,665 @@
+package in.gov.chennaicorporation.gccoffice.callcenter.service;
+
+import java.io.File;
+import java.io.FileInputStream;
+import java.io.IOException;
+import java.text.SimpleDateFormat;
+import java.util.ArrayList;
+import java.util.Collections;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+import java.util.stream.Collectors;
+
+import javax.sql.DataSource;
+import javax.transaction.Transactional;
+
+import org.apache.poi.ss.usermodel.Cell;
+import org.apache.poi.ss.usermodel.DateUtil;
+import org.apache.poi.ss.usermodel.Row;
+import org.apache.poi.ss.usermodel.Sheet;
+import org.apache.poi.ss.usermodel.Workbook;
+import org.apache.poi.xssf.usermodel.XSSFWorkbook;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.dao.DataAccessException;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+
+@Service
+public class AgentsService {
+	
+	private JdbcTemplate jdbcTemplate;
+	
+	
+	@Autowired
+	public void setDataSource(@Qualifier("mysql1913CampaignDataSource") DataSource dataSource) {
+		this.jdbcTemplate = new JdbcTemplate(dataSource);
+	}
+	
+	@Autowired
+	public void setDataSource2(@Qualifier("mysql1913QAQCDataSource") DataSource dataSource) {
+		this.jdbcTemplate = new JdbcTemplate(dataSource);
+	}
+	
+	@Autowired
+    private JdbcTemplate jdbcTemplate2;
+	
+
+		// Utility method to get cell value based on type
+		private String getCellValue(Cell cell) {
+		    if (cell == null) {
+		        return "";
+		    }
+		    switch (cell.getCellType()) {
+		        case STRING:
+		            return cell.getStringCellValue();
+		        case NUMERIC:
+		            // Check if the numeric cell contains a date
+		            if (DateUtil.isCellDateFormatted(cell)) {
+		                return new SimpleDateFormat("yyyy-MM-dd").format(cell.getDateCellValue());
+		            }
+		            return String.valueOf((long) cell.getNumericCellValue()); // Cast to long to avoid scientific notation
+		        case BOOLEAN:
+		            return String.valueOf(cell.getBooleanCellValue());
+		        case FORMULA:
+		            return cell.getCellFormula();
+		        default:
+		            return "";
+		    }
+		}
+
+		// Parse integer values (for ID)
+		private Integer parseInteger(String value) {
+		    try {
+		        return Integer.parseInt(value);
+		    } catch (NumberFormatException e) {
+		        return null; // return null if parsing fails
+		    }
+		}
+
+		// Parse long values (for Mobile number)
+		private Long parseLong(String value) {
+		    try {
+		        return Long.parseLong(value);
+		    } catch (NumberFormatException e) {
+		        return null; // return null if parsing fails
+		    }
+		}
+
+		// Example fetch method
+		public List<Map<String, Object>> fetchDataFromExcel(int categoryId,Long campaignId) throws IOException {
+		    String excelUrl = getExcelUrlByCampaignId(campaignId);
+		    List<Map<String, Object>>data=getExcelData(categoryId,campaignId, excelUrl);
+		    return saveExcelData(data);
+		}
+		
+		public String getExcelUrlByCampaignId(Long campaignId) {
+	        String sql = "SELECT excel_url\r\n"
+	        		+ "FROM gcc_1913_campaign.campaign_request\r\n"
+	        		+ "WHERE campaign_id = ?";
+	        return jdbcTemplate.queryForObject(sql, String.class, campaignId);
+	    }
+		
+		 public List<Map<String, Object>> getExcelData(int categoryId,Long campaignId,String filePath) throws IOException {
+			    List<Map<String, Object>> data = new ArrayList<>();
+			    File file = new File(filePath);
+			    
+			    try (FileInputStream fis = new FileInputStream(file);
+			         Workbook workbook = new XSSFWorkbook(fis)) {
+
+			        Sheet sheet = workbook.getSheetAt(0);
+			        for (Row row : sheet) {
+			            if (row.getRowNum() == 0) continue; // skip header row
+
+			            Map<String, Object> rowData = new HashMap<>();
+			            
+			            // Add the campaign_id and category_id to each row
+
+		                rowData.put("category_id", categoryId);
+
+		                rowData.put("campaign_id", campaignId);
+
+			            // Convert ID to Integer
+			            rowData.put("ID", getCellValue(row.getCell(0)));
+			            
+			            // Name remains String
+			            rowData.put("Name", getCellValue(row.getCell(1)));
+			            
+			            // Address remains String
+			            rowData.put("Address", getCellValue(row.getCell(2)));
+			            
+			            // Dues remains String (you can convert if necessary)
+			            rowData.put("Balance amount",  parseLong(getCellValue(row.getCell(3))));
+			            
+			            // Convert Mobile number to Long
+			            rowData.put("Mobile number", parseLong(getCellValue(row.getCell(4))));
+			            
+			            rowData.put("Tiny url", getCellValue(row.getCell(5)));
+
+			            data.add(rowData);
+			        }
+			    }
+			    return data;
+			}
+		 
+		 public List<Map<String, Object>> saveExcelData(List<Map<String, Object>> data) {
+
+			    // Prepare SQL query for inserting the specified columns
+			    String sql = "INSERT INTO gcc_1913_campaign.upload_data (category_id, campaign_id, field_1, field_2, field_3, field_4, field_5,field_6) " +
+			                 "VALUES (?, ?, ?, ?, ?, ?, ?,?)";
+
+			    // Loop through the data list and insert each row into the database
+			    for (Map<String, Object> row : data) {
+			        jdbcTemplate.update(sql,
+			            row.get("category_id"),   // Category ID
+			            row.get("campaign_id"),   // Campaign ID
+			            row.get("ID"),            // ID (String)
+			            row.get("Name"),          // Name (String)
+			            row.get("Address"),       // Address (String)
+			            row.get("Balance amount"),   // Dues if any (String)
+			            row.get("Mobile number"),  // Mobile number (Long)
+			            row.get("Tiny url")
+			        );
+			    }
+
+			    // Return the inserted data (if needed)
+			    return data; // Optionally return the inserted data or change the return type as per your use case
+			}
+
+
+		
+		//For Assigned tasks
+//		@Transactional
+//		public List<Map<String, Object>> getAgentsALLCampaigns(int agent_id) {
+//			    String SqlQuery = "SELECT \r\n"
+//			    		+ "    c.category_name,\r\n"
+//			    		+ "    cr.campaign_name,\r\n"
+//			    		+ "    cr.calls_per_agent,\r\n"
+//			    		+ "    aa.campaign_id,\r\n"
+//			    		+ "    aa.agent_id,\r\n"
+//			    		+ "    (SELECT COUNT(data_id) \r\n"
+//			    		+ "     FROM gcc_1913_campaign.upload_data up \r\n"
+//			    		+ "     WHERE up.agent_id = aa.agent_id \r\n"
+//			    		+ "       AND up.campaign_id = cr.campaign_id\r\n"
+//			    		+ "    ) AS calls_assigned,\r\n"
+//			    		+ "    (SELECT COUNT(CASE WHEN up.field_14 IS NULL THEN 1 END) \r\n"
+//			    		+ "     FROM gcc_1913_campaign.upload_data up \r\n"
+//			    		+ "     WHERE up.agent_id = aa.agent_id \r\n"
+//			    		+ "       AND up.campaign_id = cr.campaign_id\r\n"
+//			    		+ "    ) AS pending_count,\r\n"
+//			    		+ "    (SELECT COUNT(CASE WHEN up.field_14 IS NOT NULL THEN 1 END) \r\n"
+//			    		+ "     FROM gcc_1913_campaign.upload_data up \r\n"
+//			    		+ "     WHERE up.agent_id = aa.agent_id \r\n"
+//			    		+ "       AND up.campaign_id = cr.campaign_id\r\n"
+//			    		+ "    ) AS complete_count,\r\n"
+//			    		+ "    (SELECT COUNT(CASE WHEN up.field_14 ='CALL_BACK_LATER' OR up.field_14 = 'UNATTENDED' THEN 1 END) \r\n"
+//			    		+ "     FROM gcc_1913_campaign.upload_data up \r\n"
+//			    		+ "     WHERE up.agent_id = aa.agent_id \r\n"
+//			    		+ "       AND up.campaign_id = cr.campaign_id\r\n"
+//			    		+ "    ) AS followup_count\r\n"
+//			    		+ "    \r\n"
+//			    		+ "FROM \r\n"
+//			    		+ "    gcc_1913_campaign.agent_assign aa\r\n"
+//			    		+ "JOIN \r\n"
+//			    		+ "    gcc_1913_qaqc.agents_list al ON aa.agent_id = al.agent_id\r\n"
+//			    		+ "JOIN \r\n"
+//			    		+ "    gcc_1913_campaign.campaign_request cr ON cr.campaign_id = aa.campaign_id\r\n"
+//			    		+ "JOIN \r\n"
+//			    		+ "    gcc_1913_campaign.category c ON cr.category_id = c.category_id\r\n"
+//			    		+ "WHERE \r\n"
+//			    		+ "    aa.agent_id = ? \r\n"
+//			    		+ "    AND aa.isactive = '1'\r\n"
+//			    		+ "    AND cr.isactive = '0'";
+//
+//		    return jdbcTemplate.queryForList(SqlQuery,agent_id);
+//		}
+		
+		 
+		
+		
+		
+		@Transactional
+		public List<Map<String, Object>> getdataByIds(List<Integer> ids) {
+		    // Construct the SQL query with placeholders for the number of IDs
+		    String inSql = String.join(",", Collections.nCopies(ids.size(), "?"));
+		    String SqlQuery = "SELECT data_id, field_1 as id, field_2 as name, field_3 as address, field_4 as dues, field_5 as cellnumber,field_6 as viewdetails,field_14 as call_status,field_15 as remarks " +
+		                      "FROM gcc_1913_campaign.upload_data " +
+		                      "WHERE data_id IN (" + inSql + ")";
+		    
+		    // Convert the list of ids to an Object array
+		    return jdbcTemplate.queryForList(SqlQuery, ids.toArray());
+		}
+		
+		@Transactional
+		public void saveCallLogs(String call_status,String remarks ,int data_id,int agent_id)
+		{
+			String SqlQuery = "UPDATE gcc_1913_campaign.upload_data SET call_status = ?, remarks=?, updated_date = NOW() ,updated_agent_id=?, is_processed=1 WHERE (data_id = ? )";
+
+		    jdbcTemplate.update(SqlQuery,call_status, remarks,agent_id,data_id);
+		}
+		
+		@Transactional
+		public int saveInLogsTable(int campaignId, int agentId, int dataId, String call_status,String remarks) {
+		    String sqlQuery = "INSERT INTO gcc_1913_campaign.call_logs (campaign_id,agent_id,data_id,call_status,remarks) VALUES (?, ?, ?,?,?)";
+		    int rowsAffected = 0;
+		    try {
+		        rowsAffected = jdbcTemplate.update(sqlQuery, campaignId, agentId, dataId,call_status,remarks);
+		        //System.out.println("Inserted into call_logs successfully. Rows affected: " + rowsAffected);
+		    } catch (Exception e) {
+		        System.err.println("Error inserting into call_logs: " + e.getMessage());
+		        // Log the exception or rethrow it based on your error-handling strategy
+		    }
+		    return rowsAffected;
+		}
+		
+		@Transactional
+		public List<Map<String, Object>> getPendingDataByIds(List<Integer> ids) {
+		    // Construct the SQL query with placeholders for the number of IDs
+		    String inSql = String.join(",", Collections.nCopies(ids.size(), "?"));
+		    String SqlQuery = "SELECT data_id, field_1 as id, field_2 as name, field_3 as address, field_4 as dues, field_5 as cellnumber,field_6 as viewdetails,field_14 as call_status,field_15 as remarks " +
+		                      "FROM gcc_1913_campaign.upload_data " +
+		                      "WHERE data_id IN (" + inSql + ") " +
+		                      "AND field_14 IN ('UNATTENDED', 'CALL_BACK_LATER')";
+		    
+		    // Convert the list of ids to an Object array
+		    return jdbcTemplate.queryForList(SqlQuery, ids.toArray());
+		}
+		
+		@Transactional
+		public  List<Map<String, Object>> getAgentsNameById(List<Integer> agentIds)
+		{
+			String inSql = String.join(",", Collections.nCopies(agentIds.size(), "?"));
+			String SqlQuery ="select agent_name,agent_id from gcc_1913_qaqc.agents_list where agent_id IN (" + inSql + ")";
+			
+			return jdbcTemplate.queryForList(SqlQuery, agentIds.toArray());
+			
+		}
+		//agents performance
+			@Transactional
+			public List<Map<String, Object>> getDataDetailsById(List<Integer> dataIds)
+			{
+				if (dataIds.isEmpty()) {
+				    // Handle the case where dataIds is empty to avoid SQL syntax error.
+				    throw new IllegalArgumentException("The dataIds list is empty, cannot execute query.");
+				}	
+				
+				String inSql = String.join(",", Collections.nCopies(dataIds.size(), "?"));
+				String SqlQuery ="SELECT\r\n"
+						+ "	COUNT(*) AS Assigned_count,\r\n"
+						+ "    COUNT(CASE WHEN field_14 IS NOT NULL THEN 1 END) AS Complete_count,\r\n"
+						+ "    COUNT(CASE WHEN field_14 IS NULL THEN 1 END) AS Pending_count ,\r\n"
+						+ "    COUNT(CASE WHEN field_14 = 'INFORMATION_GIVEN' THEN 1  END) AS Information_Given_count,\r\n"
+						+ "    COUNT(CASE WHEN field_14 = 'UNATTENDED' THEN 1  END) AS Unattended_count,\r\n"
+						+ "    COUNT(CASE WHEN field_14 = 'CALL_BACK_LATER' THEN 1  END) AS Call_back_later_count,\r\n"
+						+ "    COUNT(CASE WHEN field_14 = 'SWITCH_OFF' THEN 1  END) AS Switch_off_count,\r\n"
+						+ "    COUNT(CASE WHEN field_14 = 'WRONG_NUMBER' THEN 1  END) AS Wrong_number_count,\r\n"
+						+ "	   CASE WHEN COUNT(*) = 0 THEN 0 ELSE ROUND((COUNT(CASE WHEN field_14 IS NOT NULL THEN 1 END) * 100.0 / COUNT(*)), 0)END AS Percentage\r\n"
+						+ "FROM gcc_1913_campaign.upload_data\r\n"
+						+ "WHERE data_id IN (" + inSql + ")";
+				
+				
+				
+				 List<Map<String, Object>> results = jdbcTemplate.queryForList(SqlQuery, dataIds.toArray());
+				    return results;
+			}
+		
+			@Transactional
+			public List<Map<String, Object>> getCompletedDataDetailsById(List<Integer> CdataIds)
+			{
+				if (CdataIds.isEmpty()) {
+				    // Handle the case where dataIds is empty to avoid SQL syntax error.
+				    throw new IllegalArgumentException("The CdataIds list is empty, cannot execute query.");
+				}
+				
+				String inSql = String.join(",", Collections.nCopies(CdataIds.size(), "?"));
+				String SqlQuery ="SELECT\r\n"
+			            + "    data_id,\r\n"  // Add data_id to the result
+			            + "    COUNT(*) AS Assigned_count,\r\n"
+			            + "    COUNT(CASE WHEN field_14 IS NOT NULL THEN 1 END) AS Complete_count,\r\n"
+			            + "    COUNT(CASE WHEN field_14 IS NULL THEN 1 END) AS Pending_count,\r\n"
+			            + "    COUNT(CASE WHEN field_14 = 'INFORMATION_GIVEN' THEN 1 END) AS Information_Given_count,\r\n"
+			            + "    COUNT(CASE WHEN field_14 = 'UNATTENDED' THEN 1 END) AS Unattended_count,\r\n"
+			            + "    COUNT(CASE WHEN field_14 = 'CALL_BACK_LATER' THEN 1 END) AS Call_back_later_count,\r\n"
+			            + "    COUNT(CASE WHEN field_14 = 'SWITCH_OFF' THEN 1 END) AS Switch_off_count,\r\n"
+			            + "    COUNT(CASE WHEN field_14 = 'WRONG_NUMBER' THEN 1 END) AS Wrong_number_count,\r\n"
+			            + "    CASE WHEN COUNT(*) = 0 THEN 0 ELSE ROUND((COUNT(CASE WHEN field_14 IS NOT NULL THEN 1 END) * 100.0 / COUNT(*)), 0) END AS Percentage\r\n"
+			            + "FROM gcc_1913_campaign.upload_data\r\n"
+			            + "WHERE data_id IN (" + inSql + ")\r\n"
+			            + "GROUP BY data_id";  // Group by data_id
+				
+				return jdbcTemplate.queryForList(SqlQuery, CdataIds.toArray());
+			}
+		
+			@Transactional
+			public List<Map<String,Object>> getCompletedDataById(List<Integer> completedDataIds)
+			{
+				if (completedDataIds.isEmpty()) {
+				    // Handle the case where dataIds is empty to avoid SQL syntax error.
+				    throw new IllegalArgumentException("The completedDataIds list is empty, cannot execute query.");
+				}
+				
+				String inSql = String.join(",", Collections.nCopies(completedDataIds.size(), "?"));
+				String SqlQuery = "SELECT field_1 as id, field_2 as name, field_3 as address, " +
+	                      "field_5 as cellnumber, field_14 as call_status, updated_date as updated_date,field_15 as remarks, " +
+	                      "(SELECT COUNT(data_id) FROM call_logs WHERE data_id = upload_data.data_id) as call_count " +
+	                      "FROM gcc_1913_campaign.upload_data " +
+	                      "WHERE data_id IN (" + inSql + ")";
+	    
+			   
+			    return jdbcTemplate.queryForList(SqlQuery, completedDataIds.toArray());
+				
+			}
+			
+			
+			@Transactional
+			public void addAgentsForCampaign(int selectedAgentId, int categoryId, int campaignId) {
+			    String checkSql = "SELECT COUNT(*) FROM gcc_1913_campaign.agent_assign "
+			                    + "WHERE agent_id = ? AND category_id = ? AND campaign_id = ?";
+
+			    String insertSql = "INSERT INTO gcc_1913_campaign.agent_assign (agent_id, category_id, campaign_id) VALUES (?, ?, ?)";
+
+			    try {
+			        // Check if the record already exists
+			        int count = jdbcTemplate.queryForObject(checkSql, Integer.class, selectedAgentId, categoryId, campaignId);
+
+			        if (count == 0) {
+			            // Insert only if no existing record found
+			            int rowsInserted = jdbcTemplate.update(insertSql, selectedAgentId, categoryId, campaignId);
+
+			            if (rowsInserted > 0) {
+			                System.out.println("Successfully inserted agent ID " + selectedAgentId + " into campaign ID " + campaignId);
+			            } else {
+			                System.out.println("No rows inserted for agent ID " + selectedAgentId);
+			            }
+			        } else {
+			            System.out.println("Agent ID " + selectedAgentId + " is already assigned to campaign ID " + campaignId);
+			        }
+
+			    } catch (DataAccessException | NumberFormatException ex) {
+			        System.err.println("Error inserting data: " + ex.getMessage());
+			        throw new RuntimeException("Failed to insert agents for campaign. Please try again.", ex);
+			    }
+			}
+
+			
+			@Transactional
+			public void updateAgentForCampaign(int selectedAgentId, int categoryId, int campaignId,int DataId) {
+			    String updateSql = "UPDATE gcc_1913_campaign.upload_data SET agent_id = ? WHERE campaign_id = ? AND category_id = ? AND data_id=?";
+
+			    try {
+			        
+			            int rowsUpdated = jdbcTemplate.update(updateSql, selectedAgentId,campaignId,categoryId,DataId);
+
+/*			            if (rowsUpdated > 0) {
+			                System.out.println("Successfully updated agent ID in upload_data== " + selectedAgentId + " for campaign ID " + campaignId);
+			            } else {
+			                System.out.println("No rows updated for agent ID " + selectedAgentId);
+			            }*/
+			        
+			    } catch (DataAccessException | NumberFormatException ex) {
+			        System.err.println("Error updating data: " + ex.getMessage());
+			        throw new RuntimeException("Failed to update agents for campaign. Please try again.", ex);
+			    }
+			}
+			
+			@Transactional
+			public List<Integer> getDataIdForFurtherAssign(int categoryId, int campaignId) {
+
+			    String sql = "SELECT data_id FROM gcc_1913_campaign.upload_data "
+			               + "WHERE category_id = ? "
+			               + "AND campaign_id = ? "
+			               + "AND is_processed = 0 "			               
+			               + "ORDER BY data_id";
+
+			    return jdbcTemplate.queryForList(sql, Integer.class, categoryId, campaignId);
+			}
+			
+			@Transactional
+			public void resetAgentAssignmentForNextDay(int categoryId, int campaignId) {
+			    String sql = "UPDATE gcc_1913_campaign.upload_data "
+			               + "SET agent_id = NULL, "
+			               + "    call_status = NULL, "
+			               + "    remarks = NULL, "
+			               + "    updated_agent_id = NULL, "
+			               + "    updated_date = NULL, "
+			               + "    is_processed = 0 "
+			               + "WHERE category_id = ? "
+			               + "  AND campaign_id = ? "
+			               + "  AND call_status IN ('CALL BACK LATER', 'UNATTENDED')";
+
+			    jdbcTemplate.update(sql, categoryId, campaignId);
+			    
+			}
+
+			
+			
+			//////////////////////Ajith code///////////////////
+			
+			@Transactional
+			public List<Map<String, Object>> getFilteredFields(int categoryId, int agentId, int dataId) {
+				    List<Map<String, Object>> resultList = new ArrayList<>();
+
+				    // Fetch ordered field column names
+				    String fetchColumnsSQL = "SELECT COLUMN_NAME " +
+				            "FROM INFORMATION_SCHEMA.COLUMNS " +
+				            "WHERE TABLE_SCHEMA = 'gcc_1913_campaign' " +
+				            "AND TABLE_NAME = 'upload_data' " +
+				            "AND COLUMN_NAME LIKE 'field_%' " +
+				            "ORDER BY CAST(SUBSTRING(COLUMN_NAME, 7) AS UNSIGNED)";
+
+				    List<String> fieldColumns = jdbcTemplate.queryForList(fetchColumnsSQL, String.class);
+
+				    if (fieldColumns.isEmpty()) {
+				        throw new RuntimeException("No matching columns found");
+				    }
+
+				    // Fetch ordered fields data
+				    String query1 = "SELECT " + String.join(", ", fieldColumns) + " FROM gcc_1913_campaign.upload_data WHERE data_id = ?";
+				    List<Map<String, Object>> orderedFieldsList = jdbcTemplate.queryForList(query1, dataId);
+
+				    if (orderedFieldsList.isEmpty()) {
+				        throw new RuntimeException("No data found for data_id: " + dataId);
+				    }
+
+				    Map<String, Object> orderedFields = orderedFieldsList.get(0);
+
+				    // Fetch category columns
+				    String query2 = "SELECT column_name FROM gcc_1913_campaign.category_columns WHERE category_id = ? and isactive=1 ";
+				    List<String> categoryColumns = new ArrayList<>(jdbcTemplate.queryForList(query2, String.class, categoryId));
+				    //System.out.println("service===="+categoryColumns);
+
+				    if (categoryColumns.isEmpty()) {
+				        throw new RuntimeException("No category columns found for category_id: " + categoryId);
+				    }
+
+				    int categoryCount = categoryColumns.size();
+				    
+				    // Collect first 'categoryCount' non-null values from orderedFields
+				    List<Object> nonNullValues = new ArrayList<>();
+				    for (String field : fieldColumns) {
+				        Object value = orderedFields.get(field);
+				        if (value != null) {
+				            nonNullValues.add(value);
+				            if (nonNullValues.size() == categoryCount) {
+				                break; // Stop after collecting required count
+				            }
+				        }
+				    }
+
+				    if (nonNullValues.size() < categoryCount) {
+				        throw new RuntimeException("Not enough non-null values to match category columns");
+				    }
+
+				    // Map category columns to non-null ordered field values
+				    Map<String, Object> finalMapping = new HashMap<>();
+				    for (int i = 0; i < categoryCount; i++) {
+				        finalMapping.put(categoryColumns.get(i), nonNullValues.get(i));
+				    }
+
+				    resultList.add(finalMapping);
+				    return resultList;
+				}
+
+
+    @Transactional
+	 public List<Map<String, Object>> getCampaignQuestions(int categoryId, int campaignId) {
+				    // Fetch questions along with answer type
+//				    String questionQuery = "SELECT cq.*, at.type_name " +
+//				                           "FROM gcc_1913_campaign.campaign_questions cq " +
+//				                           "JOIN gcc_1913_campaign.answer_type at " +
+//				                           "ON cq.answer_type_id = at.answer_type_id " +
+//				                           
+//				                           "WHERE cq.category_id = ? AND cq.campaign_id = ? ";
+				    
+				    String questionQuery="SELECT cq.questions AS questions, \r\n"
+				    		+ "       MIN(cq.question_id) AS question_id, \r\n"
+				    		+ "       MIN(cq.category_id) AS category_id, \r\n"
+				    		+ "       MIN(cq.campaign_id) AS campaign_id, \r\n"
+				    		+ "       MIN(cq.answer_type_id) AS answer_type_id, \r\n"
+				    		+ "       MIN(cat.type_name) AS type_name \r\n"
+				    		+ "FROM gcc_1913_campaign.campaign_questions cq \r\n"
+				    		+ "JOIN gcc_1913_campaign.answer_type cat \r\n"
+				    		+ "    ON cq.answer_type_id = cat.answer_type_id \r\n"
+				    		+ "WHERE cq.category_id = ? \r\n"
+				    		+ "AND cq.campaign_id = ? \r\n"
+				    		+ "AND cq.isactive = 1\r\n"
+				    		+ "GROUP BY cq.questions\r\n"
+				    		+ "ORDER BY MIN(cq.question_id)";
+
+				    List<Map<String, Object>> questions = jdbcTemplate.queryForList(questionQuery, categoryId, campaignId);
+
+				    // Iterate over each question and fetch answers
+				    for (Map<String, Object> question : questions) {
+				        int questionId = (int) question.get("question_id");
+
+//				        String answerQuery = "SELECT campaign_answer FROM gcc_1913_campaign.campaign_answers " +
+//				                             "WHERE question_id = ?";
+				        
+				        String answerQuery="SELECT distinct(question_id) as qid, campaign_answer, created_date FROM gcc_1913_campaign.campaign_answers\r\n"
+				        		+ "WHERE question_id = ?";
+
+				        List<Map<String, Object>> answers = jdbcTemplate.queryForList(answerQuery, questionId);
+/*
+				        // Extract answer values and add to the question map
+				        List<String> answerList = answers.stream()
+				                                         .map(a -> (String) a.get("campaign_answer"))
+				                                         .collect(Collectors.toList());
+*/
+				        List<String> answerList = new ArrayList<String>();
+
+				        for (Map<String, Object> a : answers) {
+				            Object ansObj = a.get("campaign_answer");
+				            if (ansObj != null) {
+				                answerList.add(ansObj.toString());
+				            }
+				        }
+				        
+				        question.put("answers", answerList);
+				    }
+
+				    return questions;
+				}
+
+   @Transactional
+	public List<Map<String, Object>> FetchAnswer(int campaignId,int agentId,int questionId,int dataId) {
+			        String sqlQuery = "SELECT distinct(campaign_answer) FROM gcc_1913_campaign.questions_answers where campaign_id=? and agent_id=? and question_id=? and data_id=?; ";
+			        //System.out.println("dropdown l");
+			        return jdbcTemplate.queryForList(sqlQuery,campaignId,agentId,questionId,dataId);
+			    }
+
+   @Transactional
+	 public void saveAnswers(List<Map<String, Object>> answers) {
+			        String sql = "INSERT INTO gcc_1913_campaign.questions_answers " +
+			                     "(campaign_id, data_id, agent_id, question_id, campaign_answer, created_date) " +
+			                     "VALUES (?, ?, ?, ?, ?, NOW())";
+
+			        for (Map<String, Object> answer : answers) {
+			            jdbcTemplate.update(sql,
+			                answer.get("campaign_id"),
+			                answer.get("data_id"),
+			                answer.get("agent_id"),
+			                answer.get("question_id"),
+			                answer.get("campaign_answer")
+			            );
+			        }
+			    }
+
+   @Transactional
+	public List<Map<String, Object>> getCallStatus() {
+			        String sqlQuery = "SELECT * FROM gcc_1913_campaign.calls_status ";
+			        //System.out.println("dropdown l");
+			        return jdbcTemplate.queryForList(sqlQuery);
+			    }
+
+   @Transactional
+	  public List<Map<String, Object>> checkCounts(int campaignId, int dataId) {
+			        // Query to get the count of answered questions for a given dataId
+			        String answersCountQuery = "SELECT  COUNT(distinct(question_id)) AS answersCount FROM gcc_1913_campaign.questions_answers WHERE data_id = ?";
+			        
+			        // Query to get the count of required questions for a given campaignId
+			        String questionsCountQuery = "SELECT COUNT(distinct(questions)) AS questionsCount FROM gcc_1913_campaign.campaign_questions WHERE campaign_id = ?";
+
+			        // Execute queries 
+			        int answersCount = jdbcTemplate.queryForObject(answersCountQuery, Integer.class, dataId);
+			        int questionsCount = jdbcTemplate.queryForObject(questionsCountQuery, Integer.class, campaignId);
+
+			        // Construct response as a list of maps
+			        return List.of(Map.of(
+			            "answersCount", answersCount,
+			            "questionsCount", questionsCount
+			        ));
+			    }
+			
+   @Transactional
+	  public List<Map<String, Object>> getAgentsALLCampaignsList(int agent_id) {
+		    String SqlQuery = "SELECT * FROM gcc_1913_campaign.upload_data ud inner join gcc_1913_campaign.campaign_request cr on ud.campaign_id=cr.campaign_id where cr.campaign_status='ONGOING'"+
+		    		 " and ud.agent_id = ? and ud.is_processed=0 ";
+		    //System.out.println("text");
+		    return jdbcTemplate.queryForList(SqlQuery,agent_id);
+		}
+	 
+   @Transactional
+	 public List<Map<String, Object>> getAgentsALLCampaignsList1(int agent_id) {
+		    String SqlQuery = "SELECT * FROM gcc_1913_campaign.upload_data ud inner join gcc_1913_campaign.campaign_request cr on ud.campaign_id=cr.campaign_id where cr.campaign_status='ONGOING'"+
+		    		 " and ud.agent_id = ?  and ud.is_processed=1";
+		   // System.out.println("text");
+		    return jdbcTemplate.queryForList(SqlQuery,agent_id);
+		}
+	 
+	 
+	 
+	 @Transactional
+		public List<Map<String, Object>> getAgentsALLCampaigns(int agent_id) {
+			    String SqlQuery = "SELECT c.category_name,cr.*,\r\n"
+			    		+ "(SELECT COUNT(data_id)\r\n"
+			    		+ "FROM gcc_1913_campaign.upload_data up\r\n"
+			    		+ "WHERE up.agent_id = aa.agent_id \r\n"
+			    		+ "AND up.campaign_id = cr.campaign_id\r\n"
+			    		+ ") AS calls_assigned,\r\n"
+			    		+ "(SELECT COUNT(CASE WHEN up.call_status IS NOT NULL THEN 1 END) \r\n"
+			    		+ "FROM gcc_1913_campaign.upload_data up \r\n"
+			    		+ "WHERE up.agent_id = aa.agent_id \r\n"
+			    		+ "AND up.campaign_id = cr.campaign_id\r\n"
+			    		+ ") AS complete_count,\r\n"
+			    		+ "(SELECT COUNT(CASE WHEN up.call_status IS NULL THEN 1 END) \r\n"
+			    		+ "FROM gcc_1913_campaign.upload_data up \r\n"
+			    		+ "WHERE up.agent_id = aa.agent_id \r\n"
+			    		+ "AND up.campaign_id = cr.campaign_id\r\n"
+			    		+ ") AS pending_count\r\n"
+			    		+ "FROM gcc_1913_campaign.agent_assign aa\r\n"
+			    		+ "JOIN gcc_1913_campaign.campaign_request cr ON cr.campaign_id=aa.campaign_id\r\n"
+			    		+ "JOIN gcc_1913_campaign.category c ON c.category_id=cr.category_id\r\n"
+			    		+ "WHERE cr.campaign_status='ONGOING' AND aa.isactive=1 AND cr.isactive=1 AND aa.agent_id=?";
+
+		    return jdbcTemplate.queryForList(SqlQuery,agent_id);
+		}
+	 
+//	 public List<Map<String, Object>> getCallCategories() 
+//	    {
+//	    	String query = "SELECT id,call_status FROM gcc_1913_campaign.calls_status WHERE isactive=1 AND isdelete=0";
+//	        return jdbcTemplate.queryForList(query);	    	
+//	    }
+	 
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/service/AttendanceService.java

@@ -0,0 +1,116 @@
+package in.gov.chennaicorporation.gccoffice.callcenter.service;
+
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+
+@Service
+public class AttendanceService {
+	
+	
+//	private JdbcTemplate jdbcTemplate;
+//	
+//	
+//	@Autowired
+//	public void setDataSource(@Qualifier("BiometricDataSource") DataSource dataSource) {
+//		this.jdbcTemplate = new JdbcTemplate(dataSource);
+//	}
+//		
+//	
+//	public List<Map<String, Object>> getAttendanceReport(String fromDate, String toDate) {
+//	    String reportQuery;
+//
+//	    if (fromDate != null && toDate != null) {
+//	        // Query with date filter if dates are provided
+//	        reportQuery = "SELECT d.zone, d.division, b.user_id, b.user_name, f.departmentname, e.designation, " +
+//	                      "c.device_name, CAST(a.officepunch AS DATE) AS punch_date, MIN(a.OFFICEPUNCH) AS PUNCHIN, " +
+//	                      "CASE WHEN MAX(a.OFFICEPUNCH) = MIN(a.OFFICEPUNCH) THEN NULL ELSE MAX(a.OFFICEPUNCH) END AS PUNCHOUT " +
+//	                      "FROM machinerawpunch a, tbl_realtime_userinfo b, tbl_fkdevice_status c, zone_div_mast d, " +
+//	                      "tblemployee e, tbldepartment f " +
+//	                      "WHERE a.paycode = b.user_id AND a.deviceid = c.device_id AND c.device_name = d.devname " +
+//	                      "AND a.paycode = e.paycode AND e.departmentcode = f.departmentcode " +
+//	                      "AND CAST(a.officepunch AS DATE) BETWEEN ? AND ? " +
+//	                      "AND a.paycode LIKE '%19130%' " +
+//	                      "GROUP BY d.zone, d.division, b.user_id, b.user_name, f.departmentname, e.designation, " +
+//	                      "c.device_name, CAST(a.officepunch AS DATE) " +
+//	                      "ORDER BY d.zone, d.division, b.user_id, CAST(a.officepunch AS DATE)";
+//	        
+//	        // Execute query with date parameters
+//	        return jdbcTemplate.queryForList(reportQuery, fromDate, toDate);
+//	        
+//	    } else {
+//	        // Query without date filter
+//	        reportQuery = "SELECT d.zone, d.division, b.user_id, b.user_name, f.departmentname, e.designation, " +
+//	                      "c.device_name, CAST(a.officepunch AS DATE) AS punch_date, MIN(a.OFFICEPUNCH) AS PUNCHIN, " +
+//	                      "CASE WHEN MAX(a.OFFICEPUNCH) = MIN(a.OFFICEPUNCH) THEN NULL ELSE MAX(a.OFFICEPUNCH) END AS PUNCHOUT " +
+//	                      "FROM machinerawpunch a, tbl_realtime_userinfo b, tbl_fkdevice_status c, zone_div_mast d, " +
+//	                      "tblemployee e, tbldepartment f " +
+//	                      "WHERE a.paycode = b.user_id AND a.deviceid = c.device_id AND c.device_name = d.devname " +
+//	                      "AND a.paycode = e.paycode AND e.departmentcode = f.departmentcode " +
+//	                      "AND a.paycode LIKE '%19130%' " +
+//	                      "GROUP BY d.zone, d.division, b.user_id, b.user_name, f.departmentname, e.designation, " +
+//	                      "c.device_name, CAST(a.officepunch AS DATE) " +
+//	                      "ORDER BY d.zone, d.division, b.user_id, CAST(a.officepunch AS DATE)";
+//	        
+//	        // Execute query without date parameters
+//	        return jdbcTemplate.queryForList(reportQuery);
+//	    }
+//	}
+//
+//	
+//	
+////	public List<Map<String, Object>> getAttendanceReport(String fromDate, String toDate) {
+////        System.out.println("Service Layer: Generating attendance report");
+////
+////        String reportQuery = "SELECT d.zone, d.division, b.user_id, b.user_name, f.departmentname, e.designation, c.device_name, " +
+////                             "CAST(a.officepunch AS DATE) AS punch_date, MIN(a.OFFICEPUNCH) AS PUNCHIN, " +
+////                             "CASE WHEN MAX(a.OFFICEPUNCH) = MIN(a.OFFICEPUNCH) THEN NULL ELSE MAX(a.OFFICEPUNCH) END AS PUNCHOUT " +
+////                             "FROM machinerawpunch a, tbl_realtime_userinfo b, tbl_fkdevice_status c, zone_div_mast d, " +
+////                             "tblemployee e, tbldepartment f " +
+////                             "WHERE a.paycode = b.user_id AND a.deviceid = c.device_id AND c.device_name = d.devname " +
+////                             "AND a.paycode = e.paycode AND e.departmentcode = f.departmentcode ";
+////
+////        // Dynamic date filter
+////        if (fromDate != null && toDate != null) {
+////            reportQuery += "AND CAST(a.officepunch AS DATE) BETWEEN ? AND ? ";
+////        } else if (fromDate != null) {
+////            reportQuery += "AND CAST(a.officepunch AS DATE) = ? ";
+////        } else {
+////            throw new IllegalArgumentException("fromDate or toDate must be provided");
+////        }
+////
+////        reportQuery += "AND a.paycode LIKE '%19130%' " +
+////                       "GROUP BY d.zone, d.division, b.user_id, b.user_name, f.departmentname, e.designation, c.device_name, " +
+////                       "CAST(a.officepunch AS DATE) " +
+////                       "ORDER BY d.zone, d.division, b.user_id, CAST(a.officepunch AS DATE)";
+////
+////        // Execute query based on dates
+////        if (fromDate != null && toDate != null) {
+////            return jdbcTemplate.queryForList(reportQuery, fromDate, toDate);
+////        } else {
+////            return jdbcTemplate.queryForList(reportQuery, fromDate);
+////        }
+////    }
+//	
+////	public List<Map<String, Object>> getAttendanceReport() {
+////		 System.out.println("check 2");
+////  		String reportQuery ="SELECT d.zone,d.division,b.user_id,b.user_name,f.departmentname,e.designation,c.device_name,CAST(a.officepunch AS DATE) as punch_date,MIN(a.OFFICEPUNCH) AS PUNCHIN,\r\n"
+////  				+ "CASE WHEN MAX(a.OFFICEPUNCH) = MIN(a.OFFICEPUNCH) THEN NULL ELSE MAX(a.OFFICEPUNCH) END AS PUNCHOUT FROM machinerawpunch a,tbl_realtime_userinfo b,tbl_fkdevice_status c,\r\n"
+////  				+ "zone_div_mast d,tblemployee e,tbldepartment f WHERE a.paycode = b.user_id AND a.deviceid = c.device_id AND c.device_name = d.devname AND a.paycode = e.paycode AND \r\n"
+////  				+ "e.departmentcode = f.departmentcode AND CAST(officepunch AS DATE) BETWEEN '2024-10-01' AND '2024-10-10'\r\n"
+////  				+ "AND a.paycode LIKE '%19130%' \r\n"
+////  				+ "GROUP BY d.zone,d.division,b.user_id,b.user_name,f.departmentname,e.designation,c.device_name,CAST(a.officepunch AS DATE)\r\n"
+////  				+ "ORDER BY d.zone,d.division,b.user_id,CAST(a.officepunch AS DATE)";
+////  		 System.out.println("check 3"); 
+////  	     List<Map<String,Object>> reports = jdbcTemplate.queryForList(reportQuery);
+////  	   System.out.println("check 4");
+////  		 return reports;
+////  	}
+	
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/service/CampaignDropdownApiService.java

@@ -0,0 +1,29 @@
+package in.gov.chennaicorporation.gccoffice.callcenter.service;
+
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+
+@Service
+public class CampaignDropdownApiService {
+
+	 @Autowired
+	    private JdbcTemplate jdbcTemplate;
+	 
+	    @Autowired
+		 public void setDataSource(@Qualifier("mysql1913CampaignDataSource") DataSource dataSource) {
+			 this.jdbcTemplate = new JdbcTemplate(dataSource);
+		 }
+	    
+	    public List<Map<String,Object>> getAnswerTypes(){
+	    	String sql = "SELECT answer_type_id,type_name FROM answer_type";
+	    	return jdbcTemplate.queryForList(sql);
+	    	
+	    }
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/service/CampaignReportService.java

@@ -0,0 +1,533 @@
+package in.gov.chennaicorporation.gccoffice.callcenter.service;
+
+import java.io.PrintWriter;
+import java.util.ArrayList;
+import java.util.HashMap;
+import java.util.LinkedHashMap;
+import java.util.List;
+import java.util.Map;
+import java.util.stream.Collectors;
+
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+
+@Service
+public class CampaignReportService {
+	
+
+    private JdbcTemplate jdbcTemplate;
+	
+  @Autowired
+	public void setDataSourcemysql(@Qualifier("mysql1913CampaignDataSource") DataSource dataSource) {		
+		this.jdbcTemplate = new JdbcTemplate(dataSource);	
+		}
+  
+  @Autowired
+	public void setDataSource2(@Qualifier("mysql1913QAQCDataSource") DataSource dataSource) {
+		this.jdbcTemplate = new JdbcTemplate(dataSource);
+	}
+	
+
+	public List<Map<String, Object>> getCampaignData(String startDate, String endDate) {
+        StringBuilder query = new StringBuilder(
+            "SELECT " +
+            "    cr.campaign_id, " +
+            "    cr.category_id, " +
+            "    cr.campaign_name, " +
+            "    cc.category_name, " +
+            "    cr.start_date, " +
+            "    cr.end_date, " +
+            "    COUNT(ud.campaign_id) AS total_count, " +
+            "    COUNT(ud.agent_id) AS assigned_count, " +
+            "    COUNT(ud.campaign_id) - COUNT(ud.agent_id) AS not_assigned_count, " +
+            "    COUNT(CASE WHEN ud.call_status = 'INFORMATION GIVEN' THEN 1 ELSE NULL END) AS informationgiven_count, " +
+            "    COUNT(CASE WHEN ud.call_status = 'CALL BACK LATER' THEN 1 ELSE NULL END) AS callback_count, " +
+            "    COUNT(CASE WHEN ud.call_status = 'UNATTENDED' THEN 1 ELSE NULL END) AS unattended_count, " +
+            "    COUNT(CASE WHEN ud.call_status = 'SWITCH OFF' THEN 1 ELSE NULL END) AS switchoff_count, " +
+            "    COUNT(CASE WHEN ud.call_status = 'WRONG NUMBER' THEN 1 ELSE NULL END) AS wrongnumber_count " +
+            "FROM gcc_1913_campaign.campaign_request cr " +
+            "JOIN gcc_1913_campaign.upload_data ud ON cr.campaign_id = ud.campaign_id " +
+            "JOIN gcc_1913_campaign.category cc ON cr.category_id = cc.category_id " +
+            "WHERE cr.campaign_status IN ('ONGOING', 'CLOSED') " +
+            "AND ud.agent_id IS NOT NULL "
+        );
+
+        // Apply date filter dynamically if dates are provided
+        if (startDate != null && endDate != null) {
+            query.append("AND DATE(cr.created_date) BETWEEN ? AND ? ");
+        }
+
+        query.append("GROUP BY cr.campaign_id ");
+        query.append("ORDER BY cr.campaign_id DESC");
+
+        // Execute query with or without parameters
+        if (startDate != null && endDate != null) {
+            return jdbcTemplate.queryForList(query.toString(), startDate, endDate);
+        } else {
+            return jdbcTemplate.queryForList(query.toString());
+        }
+    }
+	
+	   public List<Map<String, Object>> getAgentwiseData(String campaignId) {
+	        String query = "SELECT aa.agent_id, al.agent_name, \r\n"
+	        		+ "    COUNT(ud.agent_id) AS assigned_count, \r\n"
+	        		+ "    COUNT(CASE WHEN ud.is_processed = 1 THEN 1 ELSE NULL END) AS completed_count, \r\n"
+	        		+ "    COUNT(ud.agent_id) - COUNT(CASE WHEN ud.is_processed = 1 THEN 1 ELSE NULL END) AS pending_count, \r\n"
+	        		+ "    COUNT(CASE WHEN ud.call_status = 'INFORMATION GIVEN' THEN 1 ELSE NULL END) AS informationgiven_count, \r\n"
+	        		+ "    COUNT(CASE WHEN ud.call_status = 'CALL BACK LATER' THEN 1 ELSE NULL END) AS callback_count, \r\n"
+	        		+ "    COUNT(CASE WHEN ud.call_status = 'UNATTENDED' THEN 1 ELSE NULL END) AS unattended_count, \r\n"
+	        		+ "    COUNT(CASE WHEN ud.call_status = 'SWITCH OFF' THEN 1 ELSE NULL END) AS switchoff_count, \r\n"
+	        		+ "    COUNT(CASE WHEN ud.call_status = 'WRONG NUMBER' THEN 1 ELSE NULL END) AS wrongnumber_count, \r\n"
+	        		+ "    CASE \r\n"
+	        		+ "        WHEN COUNT(ud.agent_id) = 0 THEN 0 \r\n"
+	        		+ "        ELSE FLOOR((COUNT(CASE WHEN ud.is_processed = 1 THEN 1 ELSE NULL END) * 100) / COUNT(ud.agent_id))\r\n"
+	        		+ "    END AS completed_percentage\r\n"
+	        		+ "FROM gcc_1913_campaign.agent_assign aa \r\n"
+	        		+ "JOIN gcc_1913_qaqc.agents_list al ON al.agent_id = aa.agent_id \r\n"
+	        		+ "JOIN gcc_1913_campaign.upload_data ud ON ud.agent_id = aa.agent_id AND ud.campaign_id = aa.campaign_id\r\n"
+	        		+ "WHERE aa.campaign_id = ? AND aa.isactive = 1 AND aa.isdelete = 0 AND ud.agent_id IS NOT NULL \r\n"
+	        		+ "GROUP BY aa.agent_id, al.agent_name \r\n"
+	        		+ "ORDER BY aa.agent_id";
+	        
+	        return jdbcTemplate.queryForList(query, campaignId);
+	    }
+	   
+	   //report for campaign details
+	   public List<Map<String, Object>> getAgentReportCampaignId(String campaignId) {
+	        String query = "SELECT cr.category_id,cr.campaign_id, cc.category_name, \r\n"
+	        		+ "	cr.start_date, cr.end_date, \r\n"
+	        		+ "    cr.description, date (cr.created_date) as created_date  \r\n"
+	        		+ "    FROM gcc_1913_campaign.category cc \r\n"
+	        		+ "    join gcc_1913_campaign.campaign_request cr on cr.category_id = cc.category_id \r\n"
+	        		+ "    where cr.campaign_id = ?;";
+	        
+	        return jdbcTemplate.queryForList(query, campaignId);
+	    }
+	   
+	   
+	   
+	   //get campaignname 
+	   public String getCampaignName(int campaignId) {
+	        String query = "SELECT campaign_name FROM gcc_1913_campaign.campaign_request WHERE campaign_id = ?";
+	        
+	        return jdbcTemplate.queryForObject(query, String.class, campaignId);
+	    }
+	   
+	   
+	   
+	   //question and answers counts with percentage in report page method
+
+		  public List<Map<String, Object>> getQuestionAnswers(int campaignId) {
+			  String sql = "SELECT cq.question_id, cq.questions, ca.campaign_answer,"
+			  		+ " COUNT(qa.campaign_answer) AS answer_count,"
+			  		+ "         FLOOR("
+					+ "             IFNULL((COUNT(qa.campaign_answer) / NULLIF(total_info.total_information_given, 0)) * 100, 0)"
+					+ "         ) AS answer_percentage"
+					 + "    FROM "
+					+ "         gcc_1913_campaign.campaign_questions cq"
+					+ "     JOIN "
+					 + "        gcc_1913_campaign.campaign_answers ca "
+					 + "        ON cq.question_id = ca.question_id AND cq.campaign_id = ca.campaign_id"
+					 + "    LEFT JOIN "
+					 + "        gcc_1913_campaign.questions_answers qa "
+					 + "        ON cq.question_id = qa.question_id "
+					 + "        AND ca.campaign_answer = qa.campaign_answer "
+					 + "        AND cq.campaign_id = qa.campaign_id"
+					  + "   LEFT JOIN ("
+					  + "       SELECT campaign_id, COUNT(*) AS total_information_given"
+					  + "       FROM gcc_1913_campaign.upload_data "
+					  + "       WHERE call_status = 'INFORMATION GIVEN'"
+					  + "       GROUP BY campaign_id"
+					  + "   ) AS total_info ON total_info.campaign_id = cq.campaign_id"
+					  + "   WHERE "
+					   + "      cq.campaign_id = ? "
+					   + "      AND cq.isactive = 1 "
+					   + "      AND cq.isdelete = 0"
+					   + "  GROUP BY "
+					   + "      cq.question_id, cq.questions, ca.campaign_answer, total_info.total_information_given"
+					   + "  ORDER BY "
+					   + "      cq.question_id";
+
+		        List<Map<String, Object>> result = jdbcTemplate.queryForList(sql, campaignId);
+		        Map<Integer, Map<String, Object>> responseMap = new LinkedHashMap<>();
+
+		        for (Map<String, Object> row : result) {
+		            int questionId = (int) row.get("question_id");
+		            if (!responseMap.containsKey(questionId)) {
+		                Map<String, Object> questionData = new HashMap<>();
+		                questionData.put("question_id", questionId);
+		                questionData.put("questions", row.get("questions"));
+		                questionData.put("answers", new ArrayList<>());
+		                responseMap.put(questionId, questionData);
+		            }
+
+		            Map<String, Object> answerData = new HashMap<>();
+		            answerData.put("campaign_answer", row.get("campaign_answer"));
+		            answerData.put("answer_count", row.get("answer_count"));
+		            answerData.put("answer_percentage", row.get("answer_percentage"));
+
+		            ((List<Map<String, Object>>) responseMap.get(questionId).get("answers")).add(answerData);
+		        }
+
+		        return new ArrayList<>(responseMap.values());
+		    }
+		  
+		  //
+		  
+		  
+		  
+
+//		  public void generateCSV(int categoryId, int campaignId, PrintWriter writer) {
+//			    List<Map<String, Object>> resultList = new ArrayList<>();
+//
+//			    // Fetch ordered field column names
+//			    String fetchColumnsSQL = "SELECT COLUMN_NAME " +
+//			            "FROM INFORMATION_SCHEMA.COLUMNS " +
+//			            "WHERE TABLE_SCHEMA = 'gcc_1913_campaign' " +
+//			            "AND TABLE_NAME = 'upload_data' " +
+//			            "AND COLUMN_NAME LIKE 'field_%' " +
+//			            "ORDER BY CAST(SUBSTRING(COLUMN_NAME, 7) AS UNSIGNED)";
+//
+//			    List<String> fieldColumns = jdbcTemplate.queryForList(fetchColumnsSQL, String.class);
+//
+//			    if (fieldColumns.isEmpty()) {
+//			        writer.println("No matching columns found");
+//			        return;
+//			    }
+//
+//			    // Fetch ordered fields data based on campaign_id, including data_id, agent_id, and call_status
+//			    String query1 = "SELECT data_id, " + String.join(", ", fieldColumns) + ", agent_id, call_status,remarks " +
+//			                    "FROM gcc_1913_campaign.upload_data WHERE campaign_id = ?";
+//			    
+//			    List<Map<String, Object>> orderedFieldsList = jdbcTemplate.queryForList(query1, campaignId);
+//
+//			    if (orderedFieldsList.isEmpty()) {
+//			        writer.println("No data found for campaign_id: " + campaignId);
+//			        return;
+//			    }
+//
+//			    // Fetch category columns
+//			    String query2 = "SELECT column_name FROM gcc_1913_campaign.category_columns WHERE category_id = ? AND isactive=1";
+//			    List<String> categoryColumns = jdbcTemplate.queryForList(query2, String.class, categoryId);
+//
+//			    if (categoryColumns.isEmpty()) {
+//			        writer.println("No category columns found for category_id: " + categoryId);
+//			        return;
+//			    }
+//
+//			    int categoryCount = categoryColumns.size();
+//
+//			    // Fetch Agent Names from agent_id
+//			    String fetchAgentSQL = "SELECT agent_id, agent_name FROM gcc_1913_qaqc.agents_list";
+//			    Map<Integer, String> agentMap = jdbcTemplate.query(fetchAgentSQL, rs -> {
+//			        Map<Integer, String> map = new HashMap<>();
+//			        while (rs.next()) {
+//			            map.put(rs.getInt("agent_id"), rs.getString("agent_name"));
+//			        }
+//			        return map;
+//			    });
+//
+//			    // Fetch Questions for given campaign_id
+//			    String fetchQuestionsQuery = "SELECT question_id, questions FROM gcc_1913_campaign.campaign_questions WHERE campaign_id = ?";
+//			    Map<Integer, String> questionsMap = jdbcTemplate.query(fetchQuestionsQuery, rs -> {
+//			        Map<Integer, String> map = new LinkedHashMap<>();
+//			        while (rs.next()) {
+//			            map.put(rs.getInt("question_id"), rs.getString("questions"));
+//			        }
+//			        return map;
+//			    }, campaignId);
+//
+//			    // Fetch Answers mapped to questions and grouped by data_id
+//			    String fetchAnswersQuery = "SELECT data_id, question_id, campaign_answer FROM gcc_1913_campaign.questions_answers " +
+//			                               "WHERE campaign_id = ?";
+//			    Map<Integer, Map<Integer, String>> answersMap = jdbcTemplate.query(fetchAnswersQuery, rs -> {
+//			        Map<Integer, Map<Integer, String>> map = new HashMap<>();
+//			        while (rs.next()) {
+//			            int dataId = rs.getInt("data_id");
+//			            int questionId = rs.getInt("question_id");
+//			            String answer = rs.getString("campaign_answer");
+//
+//			            map.computeIfAbsent(dataId, k -> new HashMap<>()).put(questionId, answer);
+//			        }
+//			        return map;
+//			    }, campaignId);
+//
+//			    // Process each row and collect data
+//			    for (Map<String, Object> orderedFields : orderedFieldsList) {
+//			        List<Object> nonNullValues = new ArrayList<>();
+//			        for (String field : fieldColumns) {
+//			            Object value = orderedFields.get(field);
+//			            if (value != null) {
+//			                nonNullValues.add(value);
+//			                if (nonNullValues.size() == categoryCount) {
+//			                    break; // Stop after collecting required count
+//			                }
+//			            }
+//			        }
+//
+//			        if (nonNullValues.size() < categoryCount) {
+//			            continue; // Skip if not enough non-null values
+//			        }
+//
+//			        Integer dataId = orderedFields.get("data_id") != null ? ((Number) orderedFields.get("data_id")).intValue() : null;
+//
+//			        // Map category columns to non-null ordered field values
+//			        Map<String, Object> finalMapping = new LinkedHashMap<>();
+//
+//			        // Add category columns
+//			        for (int i = 0; i < categoryCount; i++) {
+//			            finalMapping.put(categoryColumns.get(i), nonNullValues.get(i));
+//			        }
+//
+//			        // Add Questions and Corresponding Answers for this specific data_id
+//			        Map<Integer, String> currentAnswers = answersMap.getOrDefault(dataId, new HashMap<>());
+//			        for (Map.Entry<Integer, String> entry : questionsMap.entrySet()) {
+//			            Integer questionId = entry.getKey();
+//			            String questionText = entry.getValue();
+//			            String answer = currentAnswers.getOrDefault(questionId, "-"); // Default to "-"
+//
+//			            finalMapping.put(questionText, answer);
+//			        }
+//			        
+//			        //Integer agentId = ((Number) orderedFields.get("agent_id")).intValue();
+//			        
+//			        Integer agentId = orderedFields.get("agent_id") != null ? ((Number) orderedFields.get("agent_id")).intValue() : null;
+//			        String agentName = agentMap.getOrDefault(agentId, "Not Assigned");
+//			        finalMapping.put("Agent Name", agentName);
+//
+//			        String callstatus = orderedFields.get("call_status") != null ? orderedFields.get("call_status").toString() : "-";
+//			        finalMapping.put("Call Status", callstatus);
+//
+//			        // Add Remarks
+//			        String remarks = orderedFields.get("remarks") != null ? orderedFields.get("remarks").toString() : "-";
+//
+//			        finalMapping.put("Remarks", remarks);
+//
+//			        resultList.add(finalMapping);
+//			    }
+//
+//			    // Write CSV data
+//			    if (resultList.isEmpty()) {
+//			        writer.println("No Data Available");
+//			        return;
+//			    }
+//
+//			    // Extract headers from the first row
+//			    String headers = String.join(",", resultList.get(0).keySet());
+//			    writer.println(headers);
+//
+//			    // Write data rows
+//			    for (Map<String, Object> rowData : resultList) {
+//			        List<String> values = rowData.values().stream()
+//			                .map(value -> value != null ? value.toString() : "")
+//			                .collect(Collectors.toList());
+//			        writer.println(String.join(",", values));
+//			    }
+//			}
+		  
+		  
+		// Method to escape CSV values
+		  private String escapeCsvValue(String value) {
+		      if (value == null) return "";
+		      
+		      // If the value contains commas, double quotes, or newlines, wrap it in quotes and escape inner quotes
+		      if (value.contains(",") || value.contains("\"") || value.contains("\n")) {
+		          value = "\"" + value.replace("\"", "\"\"") + "\"";
+		      }
+		      return value;
+		  }
+
+		  public void generateCSV(int categoryId, int campaignId, PrintWriter writer) {
+		      List<Map<String, Object>> resultList = new ArrayList<>();
+
+		      // Fetch ordered field column names
+		      String fetchColumnsSQL = "SELECT COLUMN_NAME " +
+		              "FROM INFORMATION_SCHEMA.COLUMNS " +
+		              "WHERE TABLE_SCHEMA = 'gcc_1913_campaign' " +
+		              "AND TABLE_NAME = 'upload_data' " +
+		              "AND COLUMN_NAME LIKE 'field_%' " +
+		              "ORDER BY CAST(SUBSTRING(COLUMN_NAME, 7) AS UNSIGNED)";
+
+		      List<String> fieldColumns = jdbcTemplate.queryForList(fetchColumnsSQL, String.class);
+
+		      if (fieldColumns.isEmpty()) {
+		          writer.println("No matching columns found");
+		          return;
+		      }
+
+		      // Fetch ordered fields data based on campaign_id, including data_id, agent_id, and call_status
+		      String query1 = "SELECT data_id, " + String.join(", ", fieldColumns) + ", agent_id, call_status,remarks,DATE(updated_date) as updated_date " +
+                      "FROM gcc_1913_campaign.upload_data WHERE campaign_id = ?";
+		      
+		      List<Map<String, Object>> orderedFieldsList = jdbcTemplate.queryForList(query1, campaignId);
+
+		      if (orderedFieldsList.isEmpty()) {
+		          writer.println("No data found for campaign_id: " + campaignId);
+		          return;
+		      }
+
+		      // Fetch category columns
+		      String query2 = "SELECT column_name FROM gcc_1913_campaign.category_columns WHERE category_id = ? AND isactive=1";
+		      List<String> categoryColumns = jdbcTemplate.queryForList(query2, String.class, categoryId);
+
+		      if (categoryColumns.isEmpty()) {
+		          writer.println("No category columns found for category_id: " + categoryId);
+		          return;
+		      }
+
+		      int categoryCount = categoryColumns.size();
+
+		      // Fetch Agent Names from agent_id
+		      String fetchAgentSQL = "SELECT agent_id, agent_name FROM gcc_1913_qaqc.agents_list";
+		      Map<Integer, String> agentMap = jdbcTemplate.query(fetchAgentSQL, rs -> {
+		          Map<Integer, String> map = new HashMap<>();
+		          while (rs.next()) {
+		              map.put(rs.getInt("agent_id"), rs.getString("agent_name"));
+		          }
+		          return map;
+		      });
+
+		      // Fetch Questions for given campaign_id
+		      String fetchQuestionsQuery = "SELECT question_id, questions FROM gcc_1913_campaign.campaign_questions WHERE campaign_id = ?";
+		      Map<Integer, String> questionsMap = jdbcTemplate.query(fetchQuestionsQuery, rs -> {
+		          Map<Integer, String> map = new LinkedHashMap<>();
+		          while (rs.next()) {
+		              map.put(rs.getInt("question_id"), rs.getString("questions"));
+		          }
+		          return map;
+		      }, campaignId);
+
+		      // Fetch Answers mapped to questions and grouped by data_id
+		      String fetchAnswersQuery = "SELECT data_id, question_id, campaign_answer FROM gcc_1913_campaign.questions_answers " +
+		                                 "WHERE campaign_id = ?";
+		      Map<Integer, Map<Integer, String>> answersMap = jdbcTemplate.query(fetchAnswersQuery, rs -> {
+		          Map<Integer, Map<Integer, String>> map = new HashMap<>();
+		          while (rs.next()) {
+		              int dataId = rs.getInt("data_id");
+		              int questionId = rs.getInt("question_id");
+		              String answer = rs.getString("campaign_answer");
+
+		              map.computeIfAbsent(dataId, k -> new HashMap<>()).put(questionId, answer);
+		          }
+		          return map;
+		      }, campaignId);
+
+		      // Process each row and collect data
+		      for (Map<String, Object> orderedFields : orderedFieldsList) {
+		          List<Object> nonNullValues = new ArrayList<>();
+		          for (String field : fieldColumns) {
+		              Object value = orderedFields.get(field);
+		              if (value != null) {
+		                  nonNullValues.add(value);
+		                  if (nonNullValues.size() == categoryCount) {
+		                      break; // Stop after collecting required count
+		                  }
+		              }
+		          }
+
+		          if (nonNullValues.size() < categoryCount) {
+		              continue; // Skip if not enough non-null values
+		          }
+
+		          Integer dataId = orderedFields.get("data_id") != null ? ((Number) orderedFields.get("data_id")).intValue() : null;
+
+		          // Map category columns to non-null ordered field values
+		          Map<String, Object> finalMapping = new LinkedHashMap<>();
+
+		          // Add category columns
+		          for (int i = 0; i < categoryCount; i++) {
+		              finalMapping.put(categoryColumns.get(i), nonNullValues.get(i));
+		          }
+
+		          // Add Questions and Corresponding Answers for this specific data_id
+		          Map<Integer, String> currentAnswers = answersMap.getOrDefault(dataId, new HashMap<>());
+		          for (Map.Entry<Integer, String> entry : questionsMap.entrySet()) {
+		              Integer questionId = entry.getKey();
+		              String questionText = entry.getValue();
+		              String answer = currentAnswers.getOrDefault(questionId, "-"); // Default to "-"
+
+		              finalMapping.put(questionText, answer);
+		          }
+
+		          Integer agentId = orderedFields.get("agent_id") != null ? ((Number) orderedFields.get("agent_id")).intValue() : null;
+		          String agentName = agentMap.getOrDefault(agentId, "Not Assigned");
+		          finalMapping.put("Agent Name", agentName);
+
+		          String callstatus = orderedFields.get("call_status") != null ? orderedFields.get("call_status").toString() : "-";
+		          finalMapping.put("Call Status", callstatus);
+
+		          // Add Remarks
+		          String remarks = orderedFields.get("remarks") != null ? orderedFields.get("remarks").toString() : "-";
+		          finalMapping.put("Remarks", remarks);
+
+		          String up_date = orderedFields.get("updated_date") != null ? orderedFields.get("updated_date").toString() : "-";
+		          finalMapping.put("Updated_Date", up_date);
+		          
+		          resultList.add(finalMapping);
+		      }
+
+		      // Write CSV data
+		      if (resultList.isEmpty()) {
+		          writer.println("No Data Available");
+		          return;
+		      }
+/*
+		      // Extract headers from the first row and escape them
+		      String headers = resultList.get(0).keySet().stream()
+		          .map(this::escapeCsvValue)  // Escape each header value
+		          .collect(Collectors.joining(","));
+		      writer.println(headers);
+
+		      // Write data rows
+		      for (Map<String, Object> rowData : resultList) {
+		          List<String> values = rowData.values().stream()
+		                  .map(value -> escapeCsvValue(value != null ? value.toString() : ""))
+		                  .collect(Collectors.toList());
+		          writer.println(String.join(",", values));
+		      }
+		      */
+		   // Extract headers from the first row and escape them
+		      Map<String, Object> firstRow = resultList.get(0);
+
+		      StringBuilder headerBuilder = new StringBuilder();
+		      int headerIndex = 0;
+
+		      for (String key : firstRow.keySet()) {
+		          if (headerIndex > 0) {
+		              headerBuilder.append(",");
+		          }
+		          headerBuilder.append(escapeCsvValue(key));
+		          headerIndex++;
+		      }
+
+		      writer.println(headerBuilder.toString());
+
+		      // Write data rows
+		      for (Map<String, Object> rowData : resultList) {
+
+		          StringBuilder rowBuilder = new StringBuilder();
+		          int valueIndex = 0;
+
+		          for (Object value : rowData.values()) {
+		              if (valueIndex > 0) {
+		                  rowBuilder.append(",");
+		              }
+		              rowBuilder.append(
+		                  escapeCsvValue(value != null ? value.toString() : "")
+		              );
+		              valueIndex++;
+		          }
+
+		          writer.println(rowBuilder.toString());
+		      }
+		      
+		  }
+
+	   
+}
+
+

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/service/CampaignService.java

@@ -0,0 +1,715 @@
+package in.gov.chennaicorporation.gccoffice.callcenter.service;
+
+import java.io.File;
+import java.io.IOException;
+import java.sql.Date;
+import java.sql.PreparedStatement;
+import java.sql.Statement;
+import java.util.ArrayList;
+import java.util.HashMap;
+import java.util.LinkedHashMap;
+import java.util.List;
+import java.util.Map;
+import java.util.Set;
+import java.util.stream.Collectors;
+
+
+import javax.sql.DataSource;
+import javax.transaction.Transactional;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.core.namedparam.NamedParameterJdbcTemplate;
+import org.springframework.jdbc.core.simple.SimpleJdbcInsert;
+import org.springframework.jdbc.support.GeneratedKeyHolder;
+import org.springframework.jdbc.support.KeyHolder;
+import org.springframework.scheduling.annotation.Scheduled;
+import org.springframework.stereotype.Service;
+import org.springframework.web.multipart.MultipartFile;
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+
+@Service
+public class CampaignService {
+
+    private JdbcTemplate jdbcTemplate;
+	
+  @Autowired
+	public void setDataSourcemysql(@Qualifier("mysql1913CampaignDataSource") DataSource dataSource) {		
+		this.jdbcTemplate = new JdbcTemplate(dataSource);	
+		}
+  
+  @Autowired
+	public void setDataSource2(@Qualifier("mysql1913QAQCDataSource") DataSource dataSource) {
+		this.jdbcTemplate = new JdbcTemplate(dataSource);
+	}
+	
+	@Autowired
+  private JdbcTemplate jdbcTemplate2;
+
+   
+	//Method to save file and return its URL
+	  public String saveFile(MultipartFile file) {
+	      String fileName = file.getOriginalFilename();
+	      String filePath = "/uploads/" + fileName;  // Path to save the file
+	      try {
+	          File destinationFile = new File(filePath);
+	          file.transferTo(destinationFile);  // Save the file locally
+	      } catch (IOException e) {
+	          throw new RuntimeException("Failed to store file " + fileName, e);
+	      }
+	      return filePath;  // Return the file path (URL) for saving to the database
+	  }
+
+  
+	//Method to save campaign details into the database
+	public void saveCampaignDetails(Map<String, Object> campaignDetails) {
+	   String sql = "UPDATE gcc_1913_campaign.campaign_request " +
+	                "SET start_date = :start_date, " +
+	                "end_date = :end_date, " +
+	                "calls_per_agent = :calls_per_agent, " +
+	                "description = :description " +
+	                "WHERE campaign_id = :campaign_id";
+	
+	   // Using NamedParameterJdbcTemplate for mapping campaignDetails into query
+	   NamedParameterJdbcTemplate namedJdbcTemplate = new NamedParameterJdbcTemplate(jdbcTemplate);
+	   namedJdbcTemplate.update(sql, campaignDetails);
+	}
+
+  
+  // Method to save campaign details into the database
+  public String saveCampaignDetailsExcel(Map<String, Object> campaignDetailsExcel) {
+	  
+	  campaignDetailsExcel.putIfAbsent("campaign_status", "PENDING");
+	  
+	  String sql = "INSERT INTO gcc_1913_campaign.campaign_request (campaign_name, category_id, excel_url,campaign_status) " +
+                   "VALUES (:campaign_name, :category_id, :excel_url ,:campaign_status)";
+
+      // Using NamedParameterJdbcTemplate for mapping campaignDetails into query
+      NamedParameterJdbcTemplate namedJdbcTemplate = new NamedParameterJdbcTemplate(jdbcTemplate);
+      namedJdbcTemplate.update(sql, campaignDetailsExcel);
+      
+      // Return the category to use in the next step
+      return campaignDetailsExcel.get("category_id").toString();
+
+  }
+  
+  
+  // campaign_status change as ongoing in campaign_request table
+  @Transactional
+  public void updateCampaignStatus(int campaignId, int categoryId) {
+      String checkSql = "SELECT COUNT(*) FROM gcc_1913_campaign.agent_assign "
+                      + "WHERE campaign_id = ? AND category_id = ? AND status = 'ASSIGNED'";
+
+      int assignedCount = jdbcTemplate.queryForObject(checkSql, Integer.class, campaignId, categoryId);
+
+      if (assignedCount > 0) {
+          String updateSql = "UPDATE gcc_1913_campaign.campaign_request "
+                           + "SET campaign_status = 'ONGOING' WHERE campaign_id = ? AND category_id = ?";
+          jdbcTemplate.update(updateSql, campaignId, categoryId);
+
+          System.out.println("Campaign status updated to ONGOING for campaign ID: " + campaignId);
+      } else {
+          System.out.println("No agents assigned yet. Campaign status remains PENDING.");
+      }
+  }
+
+  
+	//Validated uploaded excel column count with field column in our DB
+	public List<String> getUploadDataFieldColumns() {
+	   String query = "SELECT column_name FROM information_schema.columns "
+	                + "WHERE table_schema = 'gcc_1913_campaign' "
+	                + "AND table_name = 'upload_data' "
+	                + "AND column_name LIKE 'field_%'";
+	   return jdbcTemplate.queryForList(query, String.class);
+	}
+
+
+
+
+  public String saveQuestionsAnswers(List<Map<String, Object>> questionsData) {
+	    for (Map<String, Object> question : questionsData) {
+	        String questionText = (String) question.get("question");
+	        String answerType = (String) question.get("answerType");
+
+	        // Validate and parse categoryId and campaignId
+	        Integer categoryId = Integer.parseInt(question.get("categoryId").toString());
+	        Integer campaignId = Integer.parseInt(question.get("campaignId").toString());
+
+	        List<String> answers = (List<String>) question.get("answers");
+
+	        // Insert question and get generated question_id
+	        String questionInsertQuery = "INSERT INTO gcc_1913_campaign.campaign_questions (category_id, campaign_id, questions, answer_type_id) VALUES (?, ?, ?, ?)";
+
+	        KeyHolder keyHolder = new GeneratedKeyHolder();
+	        jdbcTemplate.update(connection -> {
+	            PreparedStatement ps = connection.prepareStatement(questionInsertQuery, Statement.RETURN_GENERATED_KEYS);
+	            ps.setInt(1, categoryId);
+	            ps.setInt(2, campaignId);
+	            ps.setString(3, questionText);
+	            ps.setString(4, answerType);
+	            return ps;
+	        }, keyHolder);
+
+	        Integer questionId = keyHolder.getKey().intValue();
+
+	        // Insert answers if available
+	        if (answers != null && !answers.isEmpty()) {
+	            String answerInsertQuery = "INSERT INTO gcc_1913_campaign.campaign_answers (category_id, campaign_id, question_id, campaign_answer) VALUES (?, ?, ?, ?)";
+	            for (String answer : answers) {
+	                jdbcTemplate.update(answerInsertQuery, categoryId, campaignId, questionId, answer);
+	            }
+	        }
+	    }
+	    return "Questions and Answers saved successfully!";
+	}
+
+  
+
+
+  public void saveQuestionsAndAnswers(String category, String campaignId, String question, String answerType, List<String> answers) {
+	    // Convert category and answerType to integers once to avoid redundant parsing
+	    int categoryId = Integer.parseInt(category);
+	    int answerTypeId = Integer.parseInt(answerType);
+	    int campaignIdd = Integer.parseInt(campaignId);
+	    
+	    // Query to insert question into campaign_questions and retrieve generated question_id
+	    String query1 = "INSERT INTO gcc_1913_campaign.campaign_questions (category_id, campaign_id, questions, answer_type_id) VALUES (?, ?, ?, ?)";
+	    
+	    KeyHolder keyHolder = new GeneratedKeyHolder();
+	    
+	    jdbcTemplate.update(connection -> {
+	        PreparedStatement ps = connection.prepareStatement(query1, Statement.RETURN_GENERATED_KEYS);
+	        ps.setInt(1, categoryId);
+	        ps.setInt(2, campaignIdd);
+	        ps.setString(3, question);
+	        ps.setInt(4, answerTypeId);
+	        return ps;
+	    }, keyHolder);
+	    
+	    int questionId = keyHolder.getKey().intValue();
+	    
+	    // If answerType is NOT "Text" (ID = 1), save answers
+	    if (answerTypeId != 1 && answers != null && !answers.isEmpty()) {
+	        String query2 = "INSERT INTO gcc_1913_campaign.campaign_answers (category_id, campaign_id, question_id, campaign_answer) VALUES (?, ?, ?, ?)";
+	        
+	        for (String answer : answers) {
+	            jdbcTemplate.update(query2, categoryId, campaignId, questionId, answer);
+	        }
+	    }
+
+	    System.out.println("Inserted Question ID: " + questionId + " with Answers: " + (answers != null ? answers : "None"));
+	}
+
+  
+
+
+  
+//  
+//  public Map<String, Object> getCampaignDetailsById(Long campaign_id) {
+//      String sql = "SELECT * FROM gcc_1913_campaign.campaign_request WHERE campaign_id = ?";
+//      return jdbcTemplate.queryForMap(sql, campaign_id);
+//  }
+  
+
+  
+  
+  public void updateCampaign(Long campaign_id, String end_date) {
+      String sql = "UPDATE gcc_1913_campaign.campaign_request SET end_date = ? WHERE campaign_id = ?";
+      jdbcTemplate.update(sql, end_date,campaign_id);
+  }
+  
+
+  
+  public List<Map<String, Object>> getCampaignDetails() {
+	  String sql = "SELECT campaign_id, " +
+	             "       campaign_name, " +
+	             "       CONCAT(" +
+	             "           DATE_FORMAT(start_date, '%d/%m/%Y'), " +
+	             "           ' to ', " +
+	             "           DATE_FORMAT(end_date, '%d/%m/%Y')" +
+	             "       ) AS event_dates, " +
+	             "       no_of_agents, " +
+	             "       calls_per_agent, " +
+	             "      (no_of_agents)*(calls_per_agent) as total_calls, " +
+	             "       description " +
+	             "FROM gcc_1913_campaign.campaign_request;";
+
+      List<Map<String, Object>> campaigns = jdbcTemplate.queryForList(sql);
+
+      
+      return campaigns;
+  }
+  
+  public List<Map<String, Object>> getLastRow()
+  {
+	  String sqlQuery ="SELECT campaign_id\r\n"
+	  		+ "FROM gcc_1913_campaign.campaign_request\r\n"
+	  		+ "ORDER BY campaign_id DESC\r\n"
+	  		+ "LIMIT 1";
+	  
+	  return jdbcTemplate.queryForList(sqlQuery); 
+  }
+  
+  
+  
+  
+  public String getLastInsertedCategoryId() {
+	    String sqlQuery = "SELECT category_id " +
+	                      "FROM gcc_1913_campaign.campaign_request " +
+	                      "ORDER BY campaign_id DESC " +
+	                      "LIMIT 1";
+
+	    return jdbcTemplate.queryForObject(sqlQuery, String.class); 
+	}
+
+  
+  public Integer getLastInsertedCampaignId()
+  {
+	  String sqlQuery ="SELECT campaign_id\r\n"
+	  		+ "FROM gcc_1913_campaign.campaign_request\r\n"
+	  		+ "ORDER BY campaign_id DESC\r\n"
+	  		+ "LIMIT 1";
+	  
+	  return jdbcTemplate.queryForObject(sqlQuery,Integer.class); 
+  }
+  
+  public List<Map<String, Object>> getDetailsForStart()
+  {
+	  String sqlQuery ="SELECT cr.campaign_id,cr.category_id,ca.category_name,cr.campaign_name,start_date\r\n"
+	  		+ "FROM gcc_1913_campaign.campaign_request cr \r\n"
+	  		+ "join gcc_1913_campaign.category ca ON cr.category_id = ca.category_id \r\n"
+	  		+ "where cr.campaign_status='ONGOING' AND cr.isactive='1' and cr.isdelete='0' \r\n"
+	  		+ "order by cr.campaign_id desc";
+		  
+		  return jdbcTemplate.queryForList(sqlQuery); 
+  }
+
+  public List<Map<String, Object>> getDataforAgents(int campaign_id, int calls_per_agent)
+  {
+	  List<Map<String, Object>> assignedAgent_list  =getAssignedAgentId(campaign_id);
+	  List<Map<String, Object>> data_list  =getDataId(campaign_id);
+	  
+	  List<Map<String, Object>> task = getTask(assignedAgent_list,data_list,calls_per_agent,campaign_id);
+	  
+	// Perform the update query here
+	  if (task != null && !task.isEmpty()) {
+		  assignAgentIds(task);
+		    updateAgentStatus(campaign_id);
+		}
+	    
+	  
+		return task;
+  }
+  
+	//Method to update agent_id for each data_id in upload_data table
+	public void assignAgentIds(List<Map<String, Object>> taskList) {
+	   String updateQuery = "UPDATE gcc_1913_campaign.upload_data SET agent_id = ? WHERE data_id = ? AND campaign_id = ?";
+	
+	   // Loop through each agent's task list
+	   for (Map<String, Object> task : taskList) {
+	       Integer agentId = (Integer) task.get("agent_id");
+	       Integer campaignId = (Integer) task.get("campaign_id"); 
+	       List<Integer> dataIds = (List<Integer>) task.get("data_ids");
+	
+	       // Update each data_id with the respective agent_id
+	       for (Integer dataId : dataIds) {
+	           jdbcTemplate.update(updateQuery, agentId, dataId, campaignId);
+	       }
+	   }
+	}
+		
+	//Example update method
+	private void updateAgentStatus(int campaign_id) {
+	   String updateQuery = "UPDATE gcc_1913_campaign.campaign_request SET isactive = '0', isdelete='1' WHERE campaign_id = ?";
+	   jdbcTemplate.update(updateQuery, campaign_id);
+	}
+
+
+  private List<Map<String, Object>> getTask(List<Map<String, Object>> assignedAgent_list, List<Map<String, Object>> data_list,
+			int calls_per_agent,int campaign_id) {
+
+	    List<Map<String, Object>> result = new ArrayList<>();
+	    int dataIndex = 0;
+
+	    // Loop through each assigned ID
+	    for (Map<String, Object> assigned : assignedAgent_list) {
+	        // Create a map to store the assigned_id and corresponding data_ids
+	        Map<String, Object> assignedTaskMap = new HashMap<>();
+	        List<Integer> assignedDataIds = new ArrayList<>();
+
+	        // Get assigned_id
+	        Integer agent_id = (Integer) assigned.get("agent_id");
+
+	        // Loop to assign the appropriate number of data IDs (calls_per_agent)
+	        for (int i = 0; i < calls_per_agent; i++) {
+	            if (dataIndex >= data_list.size()) {
+	                // Exit if we run out of data IDs
+	                break;
+	            }
+	            Map<String, Object> data = data_list.get(dataIndex);
+	            Integer data_id = (Integer) data.get("data_id");
+	            assignedDataIds.add(data_id);
+	            dataIndex++;
+	        }
+
+	        // Put the agent_id and the corresponding data_ids in the map
+	        assignedTaskMap.put("agent_id", agent_id);
+	        assignedTaskMap.put("data_ids", assignedDataIds);
+	        assignedTaskMap.put("campaign_id", campaign_id);
+
+	        // Add the map to the result list
+	        result.add(assignedTaskMap);
+	    }
+
+	    return result;
+	}
+
+
+	private List<Map<String, Object>> getDataId(int campaign_id) {
+  		
+  		String sqlQuery ="SELECT data_id\r\n"
+  				+ "from gcc_1913_campaign.upload_data\r\n"
+  				+ "where campaign_id=?";
+  			  
+  			  return jdbcTemplate.queryForList(sqlQuery, new Object[]{campaign_id});
+  	}
+
+
+	private List<Map<String, Object>> getAssignedAgentId(int campaign_id) {
+	
+  		String sqlQuery ="SELECT agent_id\r\n"
+  				+ "FROM gcc_1913_campaign.agent_assign \r\n"
+  				+ "where campaign_id=? and isactive='1'";
+  			  
+  			  return jdbcTemplate.queryForList(sqlQuery, new Object[]{campaign_id});
+  	}
+	
+	public List<Map<String, Object>> getActiveCampaigns()
+	{
+		String sqlQuery ="SELECT cr.campaign_id,cr.calls_per_agent,cr.category_id,cr.campaign_name,c.category_name,cr.start_date,cr.end_date,cr.description,cr.campaign_status\r\n"
+		  		+ "FROM gcc_1913_campaign.campaign_request cr\r\n"
+		  		+ "JOIN gcc_1913_campaign.category c ON cr.category_id=c.category_id\r\n"
+		  		+ "where cr.isactive='1' and cr.campaign_status  IN ('ONGOING', 'CLOSED') Order by cr.campaign_id desc";
+  			  
+  			  return jdbcTemplate.queryForList(sqlQuery);
+	}
+
+
+	public List<Map<String, Object>> viewcampaignstatus(int campaign_id) {
+		
+		String sqlQuery ="SELECT \r\n"
+				+ "aa.campaign_id as campaign_id,\r\n"
+				+ "    al.agent_id as agent_id,\r\n"
+				+ "    al.agent_name as agent_name,\r\n"
+				+ "    COUNT(up.agent_id) AS Assigned_count,\r\n"
+				+ "    COUNT(CASE WHEN up.field_14 IS NOT NULL THEN 1 END) AS Complete_count,\r\n"
+				+ "    COUNT(CASE WHEN up.field_14 IS NULL THEN 1 END) AS Pending_count,\r\n"
+				+ "    ROUND(\r\n"
+				+ "        (COUNT(CASE WHEN up.field_14 IS NOT NULL THEN 1 END) * 100) / \r\n"
+				+ "        COUNT(up.agent_id)\r\n"
+				+ "    ) as Percentage,\r\n"
+				+ "    COUNT(CASE WHEN up.field_14 = 'INFORMATION_GIVEN' THEN 1  END) AS Information_Given_count,\r\n"
+				+ "	COUNT(CASE WHEN up.field_14 = 'UNATTENDED' THEN 1  END) AS Unattended_count,\r\n"
+				+ "	COUNT(CASE WHEN up.field_14 = 'CALL_BACK_LATER' THEN 1  END) AS Call_back_later_count,\r\n"
+				+ "	COUNT(CASE WHEN up.field_14 = 'SWITCH_OFF' THEN 1  END) AS Switch_off_count,\r\n"
+				+ "	COUNT(CASE WHEN up.field_14 = 'WRONG_NUMBER' THEN 1  END) AS Wrong_number_count\r\n"
+				+ "FROM gcc_1913_campaign.agent_assign aa\r\n"
+				+ "JOIN gcc_1913_qaqc.agents_list al ON al.agent_id = aa.agent_id\r\n"
+				+ "JOIN gcc_1913_campaign.upload_data up ON up.agent_id = al.agent_id AND up.campaign_id = ?\r\n"
+				+ "WHERE aa.campaign_id = ? AND aa.isactive = '1'\r\n"
+				+ "GROUP BY aa.campaign_id,al.agent_id, al.agent_name";
+  			  
+  			  return jdbcTemplate.queryForList(sqlQuery,campaign_id,campaign_id);
+	}
+
+	public List<Map<String, Object>> viewcompletedby(int campaign_id, int agent_id) {
+		
+		String sqlQuery ="SELECT \r\n"
+				+ "up.data_id as data_id,up.field_1 as id, up.field_2 as name, up.field_3 as address,field_5 as cellnumber, field_14 as call_status, \r\n"
+				+ "count(cl.data_id) as call_count,updated_date as updated_date,field_15 as remarks\r\n"
+				+ "FROM gcc_1913_campaign.agent_assign aa\r\n"
+				+ "JOIN gcc_1913_campaign.upload_data up ON up.agent_id = aa.agent_id AND up.campaign_id = ?\r\n"
+				+ "JOIN gcc_1913_campaign.call_logs cl ON cl.data_id=up.data_id\r\n"
+				+ "WHERE aa.campaign_id = ? AND aa.isactive = '1' AND aa.agent_id=? AND up.field_14 IS NOT NULL\r\n"
+				+ "group by up.data_id,up.field_1, up.field_2";
+  			  
+  			  return jdbcTemplate.queryForList(sqlQuery,campaign_id,campaign_id,agent_id);
+	}
+
+	public String getExcelUrlByCampaignId(int lastId) {
+	    String sqlQuery = "SELECT excel_url FROM gcc_1913_campaign.campaign_request WHERE campaign_id = ?";
+	    return jdbcTemplate.queryForObject(sqlQuery, String.class, lastId);
+	}
+
+
+	
+	public void saveUploadData(String category, int campaignId, Map<String, Object> rowData, List<String> expectedHeaders) {
+	    int fieldCount = rowData.size();
+	    
+	    List<String> columnNames = new ArrayList<>();
+	    for (int i = 1; i <= fieldCount; i++) {
+	        columnNames.add("field_" + i);
+	    }
+
+	    String columnNamesString = String.join(", ", columnNames);
+	    //String placeholders = columnNames.stream().map(col -> "?").collect(Collectors.joining(", "));
+
+	    StringBuilder placeholdersBuilder = new StringBuilder();
+
+	    for (int i = 0; i < columnNames.size(); i++) {
+	        if (i > 0) {
+	            placeholdersBuilder.append(", ");
+	        }
+	        placeholdersBuilder.append("?");
+	    }
+
+	    String placeholders = placeholdersBuilder.toString();
+	    
+	    String sql = "INSERT INTO gcc_1913_campaign.upload_data (category_id, campaign_id, " + columnNamesString + ") VALUES (?, ?, " + placeholders + ")";
+
+	    //System.out.println("SQL Query========= " + sql);
+
+	    List<Object> values = new ArrayList<>();
+	    values.add(category);
+	    values.add(campaignId);
+
+	    // Ensure rowData values are ordered based on expected headers
+	    for (String header : expectedHeaders) {
+	        values.add(rowData.getOrDefault(header, ""));  // Ensures the correct mapping
+	    }
+
+	    final Logger logger = LoggerFactory.getLogger(CampaignService.class);
+	    try {
+	        jdbcTemplate.update(sql, values.toArray());
+	    } catch (Exception e) {
+	        logger.error("Error inserting upload data for campaign {}: {}", campaignId, e.getMessage());
+	    }
+	}
+
+
+//	public void saveUploadData(String category, int campaignId, Map<String, Object> rowData) {
+//	    // Get total number of fields in the row
+//	    int fieldCount = rowData.size();
+//	    
+//	    // Generate dynamic column names as field_1, field_2, ..., field_N
+//	    List<String> columnNames = new ArrayList<>();
+//	    for (int i = 1; i <= fieldCount; i++) {
+//	        columnNames.add("field_" + i);
+//	    }
+//
+//	    // Build dynamic SQL query
+//	    String columnNamesString = String.join(", ", columnNames);
+//	    String placeholders = columnNames.stream().map(col -> "?").collect(Collectors.joining(", "));
+//
+//	    String sql = "INSERT INTO upload_data (category_id, campaign_id, " + columnNamesString + ") VALUES (?, ?, " + placeholders + ")";
+//
+//	    System.out.println("SQL Query========= " + sql);
+//
+//	    // Prepare values list
+//	    List<Object> values = new ArrayList<>();
+//	    values.add(category);
+//	    values.add(campaignId);
+//	    values.addAll(rowData.values());  // Add row data values dynamically
+//	    
+//
+//
+//	    final Logger logger = LoggerFactory.getLogger(CampaignService.class);
+//	    try {
+//	        jdbcTemplate.update(sql, values.toArray());
+//	    } catch (Exception e) {
+//	        logger.error("Error inserting upload data for campaign {}: {}", campaignId, e.getMessage());
+//	    }
+//	}
+
+
+	
+	
+
+	//Agent List
+	  public List<Map<String, Object>> getAllAgents() {
+	      String sql = "SELECT agent_id, agent_name FROM gcc_1913_qaqc.agents_list WHERE calling_type = 'OUTBOUND' AND isactive = '1'";
+	      return jdbcTemplate.queryForList(sql);
+	  }
+
+	//count based on total, completed and pending
+	  public Map<String, Object> getCampaignStatistics(int campaignId) {
+	      Map<String, Object> result = new HashMap<>();
+
+	      // Total Count
+	      String totalQuery = "SELECT COUNT(*) AS total FROM gcc_1913_campaign.upload_data WHERE campaign_id = ?";
+	      int totalCount = jdbcTemplate.queryForObject(totalQuery, Integer.class, campaignId);
+	      result.put("totalCount", totalCount);
+
+	      // Completed Count (agent_id is not null and call_status is null)
+	      String completedQuery = "SELECT COUNT(*) AS completed FROM gcc_1913_campaign.upload_data ud\r\n"
+	      		+ "JOIN gcc_1913_campaign.campaign_request cr ON ud.campaign_id = cr.campaign_id\r\n"
+	      		+ "WHERE ud.campaign_id = ? AND cr.campaign_status = 'ONGOING' AND ud.agent_id IS NOT NULL AND\r\n"
+	      		+ "( ud.call_status NOT IN ('CALL BACK LATER','UNATTENDED'))";
+	      int completedCount = jdbcTemplate.queryForObject(completedQuery, Integer.class, campaignId);
+	      result.put("completedCount", completedCount);
+
+	      // Pending Count (agent_id is not null and call_status is not null)
+		      String pendingQuery = "SELECT COUNT(*) AS pending FROM gcc_1913_campaign.upload_data ud\r\n"
+		      		+ "JOIN gcc_1913_campaign.campaign_request cr ON ud.campaign_id = cr.campaign_id\r\n"
+		      		+ "WHERE ud.campaign_id = ? AND ud.agent_id IS NOT NULL \r\n"
+		      		+ "AND (ud.call_status IS NULL OR ud.call_status IN ('CALL BACK LATER','UNATTENDED'))";
+	      int pendingCount = jdbcTemplate.queryForObject(pendingQuery, Integer.class, campaignId);
+	      result.put("pendingCount", pendingCount);
+
+	      return result;
+	  }
+
+	
+	  
+	  public List<Map<String, Object>> getCampaignDetailsById(Long campaign_id) {
+		    String sql = "SELECT \r\n"
+		            + "    cr.campaign_id, \r\n"
+		            + "    cr.campaign_name, \r\n"
+		            + "    cr.category_id, \r\n"
+		            + "    cr.start_date, \r\n"
+		            + "    cr.end_date, \r\n"		            
+		            + "    cr.calls_per_agent, \r\n"
+		            + "    cr.description, \r\n"
+		            + "    cr.created_date, \r\n"
+		            + "    cr.excel_url, \r\n"
+		            + "    cr.isactive, \r\n"
+		            + "    cr.isdelete, \r\n"
+		            + "    cr.campaign_status, \r\n"
+		            + "    cq.question_id,  \r\n"
+		            + "    cq.questions, \r\n"
+		            + "    cq.answer_type_id,  \r\n"
+		            + "    at.type_name,  \r\n"
+		            + "    ca.id AS answer_id, \r\n"
+		            + "    ca.campaign_answer\r\n"
+		            + "FROM gcc_1913_campaign.campaign_request cr\r\n"
+		            + "JOIN gcc_1913_campaign.campaign_questions cq \r\n"
+		            + "    ON cr.campaign_id = cq.campaign_id\r\n"
+		            + "LEFT JOIN gcc_1913_campaign.answer_type at\r\n"
+		            + "    ON cq.answer_type_id = at.answer_type_id  \r\n"
+		            + "LEFT JOIN gcc_1913_campaign.campaign_answers ca\r\n"
+		            + "    ON cq.question_id = ca.question_id\r\n"
+		            + "WHERE cr.campaign_id  = ?";
+
+		    List<Map<String, Object>> results = jdbcTemplate.queryForList(sql, campaign_id);
+
+		    // Group answers by question_id
+		    Map<Long, Map<String, Object>> groupedData = new LinkedHashMap();
+
+		    for (Map<String, Object> row : results) {
+		        Object questionIdObj = row.get("question_id");
+		        Long questionId = null;
+		        
+		        // Convert Integer to Long if needed
+		        if (questionIdObj instanceof Integer) {
+		            questionId = ((Integer) questionIdObj).longValue();
+		        } else if (questionIdObj instanceof Long) {
+		            questionId = (Long) questionIdObj;
+		        }
+
+		        if (questionId == null) continue;
+
+		        if (!groupedData.containsKey(questionId)) {
+		            // Ensure `campaign_answer` is initialized correctly
+		            List<String> answers = new ArrayList<>();
+		            if (row.get("campaign_answer") != null) {
+		                answers.add(row.get("campaign_answer").toString());
+		            }
+		            row.put("campaign_answer", answers);
+		            groupedData.put(questionId, row);
+		        } else {
+		            // Append the answer to the existing question
+		            List<String> answers = (List<String>) groupedData.get(questionId).get("campaign_answer");
+		            if (row.get("campaign_answer") != null) {
+		                answers.add(row.get("campaign_answer").toString());
+		            }
+		        }
+		    }
+
+		    return new ArrayList<>(groupedData.values());
+		}
+	  
+
+	  
+	  
+	  //question and answers counts with percentage in report page method
+	  public List<Map<String, Object>> getQuestionAnswers(int campaignId) {
+	        String sql = "SELECT cq.question_id, cq.questions, ca.campaign_answer, " +
+	                     "COUNT(qa.campaign_answer) AS answer_count, " +
+	                     "FLOOR(IFNULL((COUNT(qa.campaign_answer) / " +
+	                     "(SELECT COUNT(*) FROM gcc_1913_campaign.upload_data " +
+	                     "WHERE campaign_id = cq.campaign_id AND call_status = 'INFORMATION GIVEN') * 100), 0)) AS answer_percentage " +
+	                     "FROM campaign_questions cq " +
+	                     "JOIN campaign_answers ca ON cq.question_id = ca.question_id AND cq.campaign_id = ca.campaign_id " +
+	                     "LEFT JOIN questions_answers qa ON cq.question_id = qa.question_id AND ca.campaign_answer = qa.campaign_answer AND cq.campaign_id = qa.campaign_id " +
+	                     "WHERE cq.campaign_id = ? AND cq.isactive = 1 AND cq.isdelete = 0 " +
+	                     "GROUP BY cq.question_id, cq.questions, ca.campaign_answer " +
+	                     "ORDER BY cq.question_id;";
+
+	        List<Map<String, Object>> result = jdbcTemplate.queryForList(sql, campaignId);
+	        Map<Integer, Map<String, Object>> responseMap = new LinkedHashMap<>();
+
+	        for (Map<String, Object> row : result) {
+	            int questionId = (int) row.get("question_id");
+	            if (!responseMap.containsKey(questionId)) {
+	                Map<String, Object> questionData = new HashMap<>();
+	                questionData.put("question_id", questionId);
+	                questionData.put("questions", row.get("questions"));
+	                questionData.put("answers", new ArrayList<>());
+	                responseMap.put(questionId, questionData);
+	            }
+
+	            Map<String, Object> answerData = new HashMap<>();
+	            answerData.put("campaign_answer", row.get("campaign_answer"));
+	            answerData.put("answer_count", row.get("answer_count"));
+	            answerData.put("answer_percentage", row.get("answer_percentage"));
+
+	            ((List<Map<String, Object>>) responseMap.get(questionId).get("answers")).add(answerData);
+	        }
+
+	        return new ArrayList<>(responseMap.values());
+	    }
+	  
+	  
+	  //////////////dizo//////////////
+	  
+	  public int closeCampaign(int campaignId) {
+	        String sql = "UPDATE gcc_1913_campaign.campaign_request SET campaign_status = 'CLOSED' WHERE campaign_id = ?";
+	        int rowsAffected = jdbcTemplate.update(sql, campaignId);
+
+	        if (rowsAffected == 0) {
+	            System.out.println("Failed to update. Check if campaignId exists: " + campaignId);
+	        } else {
+	            System.out.println("Campaign ID " + campaignId + " successfully updated to CLOSED.");
+	        }
+
+	        return rowsAffected;
+	    }
+	  
+	    public int autoCloseExpiredCampaigns() {
+	        String sql = "UPDATE gcc_1913_campaign.campaign_request " +
+	                     "SET campaign_status = 'CLOSED' " +
+	                     "WHERE campaign_status = 'ONGOING' AND end_date < CURRENT_DATE";
+
+	        int rowsAffected = jdbcTemplate.update(sql);
+
+	        if (rowsAffected == 0) {
+	            System.out.println("No expired campaigns found to close.");
+	        } else {
+	            System.out.println(rowsAffected + " campaigns successfully updated to CLOSED.");
+	        }
+
+	        return rowsAffected;
+	    }
+	    
+	    // Scheduled job to run daily at midnight
+		/*
+		 * @Scheduled(cron = "0 0 0 * * ?") public void scheduledAutoClose() {
+		 * System.out.println("Running scheduled auto-close for expired campaigns...");
+		 * autoCloseExpiredCampaigns(); }
+		 */
+	 
+
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenter/service/WhatsappMsgService.java

@@ -0,0 +1,40 @@
+package in.gov.chennaicorporation.gccoffice.callcenter.service;
+
+import java.net.HttpURLConnection;
+import java.net.URL;
+
+import org.springframework.stereotype.Service;
+import org.springframework.web.client.RestTemplate;
+
+@Service
+public class WhatsappMsgService {
+	
+	
+    public String sendMsg(String msgUrl) {
+
+        String response ="";
+        try{
+            HttpURLConnection connection =null;
+
+            URL url = new URL(msgUrl);
+            connection = (HttpURLConnection) url.openConnection();
+            connection.setRequestMethod("GET");
+
+            int responseCode = connection.getResponseCode();
+            response=responseCode+"";
+            System.out.println("Response Code: " + responseCode);
+
+        }catch (Exception e){
+            e.printStackTrace();
+        }
+
+        return response;
+    }
+
+   
+    public String sendSMS(String SMS_Url) {
+        RestTemplate restTemplate = new RestTemplate();
+        String response =restTemplate.getForObject(SMS_Url,String.class);
+        return response;
+    }
+	}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/AttendanceApiController.java

@@ -0,0 +1,36 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.RestTemplate;
+
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+
+
+@RequestMapping("/gcc/api/callenter/attendance")
+@RestController
+public class AttendanceApiController {
+	
+	private AppConfig appConfig;
+	private final RestTemplate restTemplate;
+	
+	@Autowired
+    public AttendanceApiController(RestTemplate restTemplate, AppConfig appConfig) {
+        this.restTemplate = restTemplate;
+        this.appConfig = appConfig;
+    }
+
+	
+	
+    @GetMapping("/getAttendancedetails")
+	 public String getAttendancedetails(@RequestParam String fromDate,@RequestParam String toDate){
+		 String apiUrl = appConfig.attendanceReport + "/callcenter/api/attendance/getattendancereport"+"?fromDate="+ fromDate + "&toDate="+ toDate;
+		 ResponseEntity<String> responseEntity = restTemplate.getForEntity(apiUrl, String.class);
+		 return responseEntity.getBody();
+	 }
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/AttendanceMainController.java

@@ -0,0 +1,71 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.util.Collections;
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.ResponseEntity;
+import org.springframework.stereotype.Controller;
+import org.springframework.ui.Model;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.client.RestTemplate;
+
+import com.fasterxml.jackson.core.type.TypeReference;
+import com.fasterxml.jackson.databind.ObjectMapper;
+
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+@RequestMapping("/gcc/callcenterattendance") 
+@Controller("callCenterAttendanceController")
+public class AttendanceMainController {
+	
+	@Autowired
+	private AppConfig appConfig;
+	
+	@Autowired
+	private RestTemplate restTemplate;
+	
+	@GetMapping("/attendancereport")
+	public String AttendanceList(
+	        @RequestParam(required = false) String fromDate,
+	        @RequestParam(required = false) String toDate,
+	        Model model) {
+	    List<Map<String, Object>> attendanceData = Collections.emptyList();
+
+	    if (fromDate != null && !fromDate.isEmpty() && toDate != null && !toDate.isEmpty()) {
+	        String apiUrl = appConfig.attendanceReport + "/callcenter/api/attendance/getattendancereport?fromDate=" + fromDate + "&toDate=" + toDate;
+
+	        try {
+	            ResponseEntity<String> responseEntity = restTemplate.getForEntity(apiUrl, String.class);
+	            String responseBody = responseEntity.getBody();
+
+	            if (responseBody != null && !responseBody.isEmpty()) {
+	                ObjectMapper objectMapper = new ObjectMapper();
+	                if (responseBody.trim().startsWith("{")) {
+	                    // Single object response
+	                    Map<String, Object> singleData = objectMapper.readValue(responseBody, new TypeReference<>() {});
+	                    attendanceData = List.of(singleData);
+	                } else {
+	                    // Array response
+	                    attendanceData = objectMapper.readValue(responseBody, new TypeReference<>() {});
+	                }
+	            }
+	        } catch (Exception e) {
+	            System.err.println("Error fetching attendance data: " + e.getMessage());
+	        }
+	    }
+
+	    model.addAttribute("attendanceData", attendanceData);
+	    model.addAttribute("fromDate", fromDate);
+	    model.addAttribute("toDate",  toDate);
+	    model.addAttribute("LoginUserId", LoginUserInfo.getLoginUserId());
+	    model.addAttribute("UserRole", LoginUserInfo.getUserRole());
+
+	    return "modules/callcenter/attendancereport";
+	}
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/ComplaintController.java

@@ -0,0 +1,672 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+
+import org.springframework.web.bind.annotation.CrossOrigin;
+import org.springframework.web.bind.annotation.GetMapping;
+
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.ResponseBody;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.RestTemplate;
+import org.springframework.web.multipart.MultipartFile;
+
+import com.fasterxml.jackson.databind.JsonNode;
+import com.fasterxml.jackson.databind.ObjectMapper;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.ComplaintService;
+
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.util.LinkedMultiValueMap;
+import org.springframework.util.MultiValueMap;
+import org.springframework.web.bind.annotation.*;
+
+import java.io.BufferedReader;
+import java.io.IOException;
+import java.io.InputStreamReader;
+import java.io.OutputStream;
+import java.net.HttpURLConnection;
+import java.net.URL;
+import java.net.URLEncoder;
+import java.time.LocalDate;
+import java.time.format.DateTimeFormatter;
+
+import org.springframework.http.*;
+
+import java.util.Base64;
+import java.util.Collections;
+import java.util.HashMap;
+import org.springframework.web.multipart.MultipartFile;
+import java.awt.Graphics2D;
+import java.awt.image.BufferedImage;
+import java.io.ByteArrayOutputStream;
+import java.io.IOException;
+import javax.imageio.ImageIO;
+import java.util.Base64;
+
+@CrossOrigin
+@RestController
+@RequestMapping("gcc/api/callcenterqaqc/pgrcomplaint")
+public class ComplaintController {
+
+	private final RestTemplate restTemplate;
+
+	public ComplaintController(RestTemplate restTemplate) {
+		this.restTemplate = restTemplate;
+	}
+
+	@Autowired
+	private ComplaintService complaintService;
+
+	@GetMapping("/getComplaintCategories")
+	public @ResponseBody String getComplaintCategories() {
+		return complaintService.fetchComplaintCategories();
+	}
+
+	@GetMapping("/getComplaintSubTypes")
+	public @ResponseBody String getComplaintSubTypes(@RequestParam String groupId) {
+		return complaintService.fetchComplaintSubTypes(groupId);
+	}
+
+	@GetMapping("/getComplaintDetailsbyId")
+	public List<Map<String, Object>> getComplaintDetailsById(@RequestParam String complaintid) {
+		return complaintService.fetchComplaintDetailsById(complaintid);
+	}
+
+	@GetMapping("/getComplaintDetailsByMobile")
+	public List<Map<String, Object>> getComplaintDetailsByMobile(@RequestParam String mobileNo) {
+		return complaintService.fetchComplaintDetailsByMobile(mobileNo);
+	}
+
+	@PostMapping("/register")
+	public ResponseEntity<?> registerComplaint(
+			@RequestParam(value = "ComplainantName", required = false) String complainantName,
+			@RequestParam(value = "ComplainantAddr", required = false) String complainantAddr,
+			@RequestParam(value = "MobileNo", required = false) String mobileNo,
+			@RequestParam(value = "Email", required = false) String email,
+			@RequestParam(value = "ComplaintType", required = false) String complaintType,
+			@RequestParam(value = "ComplaintTitle", required = false) String complaintTitle,
+			@RequestParam(value = "ComplaintDetails", required = false) String complaintDetails,
+			@RequestParam(value = "StreetId", required = false) String streetId,
+			@RequestParam(value = "Comp_Image", required = false) String compImage,
+			@RequestParam(value = "latitude", required = false) String latitude,
+			@RequestParam(value = "longtitude", required = false) String longtitude,
+			@RequestParam(value = "Landmark", required = false) String landmark,
+			@RequestParam(value = "gender", required = false) String gender) {
+
+		String externalUrl = "https://erp.chennaicorporation.gov.in/pgr/external/mobileservice";
+
+		try {
+			// Create the URL object
+			URL url = new URL(externalUrl);
+
+			// Create the HttpURLConnection object
+			HttpURLConnection conn = (HttpURLConnection) url.openConnection();
+			conn.setRequestMethod("POST");
+			conn.setRequestProperty("Content-Type", "application/x-www-form-urlencoded");
+			conn.setDoOutput(true);
+
+			// Create the parameters string, handling null values
+			String params = "serviceId=RegComplaint" + "&ComplainantName="
+					+ URLEncoder.encode(complainantName != null ? complainantName : "", "UTF-8") + "&ComplainantAddr="
+					+ URLEncoder.encode(complainantAddr != null ? complainantAddr : "", "UTF-8") + "&MobileNo="
+					+ URLEncoder.encode(mobileNo != null ? mobileNo : "", "UTF-8") + "&Email="
+					+ URLEncoder.encode(email != null ? email : "", "UTF-8") + "&ComplaintType="
+					+ URLEncoder.encode(complaintType != null ? complaintType : "", "UTF-8") + "&ComplaintTitle="
+					+ URLEncoder.encode(complaintTitle != null ? complaintTitle : "", "UTF-8") + "&ComplaintDetails="
+					+ URLEncoder.encode(complaintDetails != null ? complaintDetails : "", "UTF-8") + "&StreetId="
+					+ URLEncoder.encode(streetId != null ? streetId : "", "UTF-8") + "&Comp_Image="
+					+ URLEncoder.encode(compImage != null ? compImage : "", "UTF-8") + "&latitude="
+					+ URLEncoder.encode(latitude != null ? latitude : "", "UTF-8") + "&longtitude="
+					+ URLEncoder.encode(longtitude != null ? longtitude : "", "UTF-8") + "&Landmark="
+					+ URLEncoder.encode(landmark != null ? landmark : "", "UTF-8") + "&gender="
+					+ URLEncoder.encode(gender != null ? gender : "", "UTF-8") + "&compmode=2";
+			// Write parameters to request body
+			try (OutputStream os = conn.getOutputStream()) {
+				byte[] input = params.getBytes("UTF-8");
+				os.write(input, 0, input.length);
+			}
+
+			// Read the response
+			int responseCode = conn.getResponseCode();
+			BufferedReader reader;
+			if (responseCode == HttpURLConnection.HTTP_OK) {
+				reader = new BufferedReader(new InputStreamReader(conn.getInputStream()));
+			} else {
+				reader = new BufferedReader(new InputStreamReader(conn.getErrorStream()));
+			}
+
+			StringBuilder response = new StringBuilder();
+			String line;
+			while ((line = reader.readLine()) != null) {
+				response.append(line);
+			}
+			reader.close();
+
+			// Return the response from the external API
+			//return ResponseEntity.status(responseCode).body(response.toString());
+			ObjectMapper mapper = new ObjectMapper();
+	        Map<String, String> responseMap = mapper.readValue(response.toString(), Map.class);
+
+	        String complaintNo = responseMap.getOrDefault("Complaint Number", "N/A");
+	        //System.out.println("complaintNo===="+complaintNo);
+	        
+	        return ResponseEntity.ok()
+	                .contentType(MediaType.APPLICATION_JSON)
+	                .body(Map.of("complaintNumber", complaintNo));
+
+		} catch (IOException e) {
+			e.printStackTrace();
+			return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+					.body("An error occurred while processing the request.");
+		}
+	}
+
+	@PostMapping("/updateComplaint")
+	public ResponseEntity<String> updateComplaint(@RequestParam("ComplaintId") String complaintId,
+			@RequestParam(value = "Message", required = false) String message,
+			@RequestParam(value = "Status") String status,
+			@RequestPart(value = "Comp_Image", required = false) MultipartFile compImage) {
+
+		String userType = "Public";
+
+		//System.out.println("message:-" + message + "\n UserType:-" + userType + "\n Status:-" + status);
+		//System.out.println(compImage == null);
+		String externalUrl = "https://erp.chennaicorporation.gov.in/pgr/external/mobileservice";
+
+		try {
+			// Convert and compress the image to base64 if provided
+			String base64Image = null;
+			if (compImage != null && !compImage.isEmpty()) {
+				base64Image = compressAndEncodeToBase64(compImage);
+				//System.out.println("imageee" + base64Image);
+			}
+
+			// Construct the POST body with parameters
+			String params = "serviceId=UpdateComplaint" + "&ComplaintId="
+					+ URLEncoder.encode(complaintId != null ? complaintId : "", "UTF-8") + "&Message="
+					+ URLEncoder.encode(message != null ? message : "", "UTF-8") + "&UserType="
+					+ URLEncoder.encode(userType, "UTF-8") + "&Status="
+					+ URLEncoder.encode(status != null ? status : "", "UTF-8") + "&Comp_Image="
+					+ URLEncoder.encode(compImage != null ? base64Image : "", "UTF-8")
+					+ "&Token=718333469976265947044293";
+			// Open connection and send POST request
+			URL url = new URL(externalUrl);
+			HttpURLConnection conn = (HttpURLConnection) url.openConnection();
+			conn.setRequestMethod("POST");
+			conn.setDoOutput(true);
+			conn.setRequestProperty("Content-Type", "application/x-www-form-urlencoded");
+
+			// Send parameters
+			OutputStream os = conn.getOutputStream();
+			os.write(params.getBytes());
+			os.flush();
+			os.close();
+
+			// Handle the response
+			int responseCode = conn.getResponseCode();
+			BufferedReader reader;
+			if (responseCode == HttpURLConnection.HTTP_OK) {
+				reader = new BufferedReader(new InputStreamReader(conn.getInputStream()));
+			} else {
+				reader = new BufferedReader(new InputStreamReader(conn.getErrorStream()));
+			}
+
+			StringBuilder response = new StringBuilder();
+			String line;
+			while ((line = reader.readLine()) != null) {
+				response.append(line);
+			}
+			reader.close();
+
+			return ResponseEntity.status(responseCode).body(response.toString());
+
+		} catch (IOException e) {
+			e.printStackTrace();
+			return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+					.body("An error occurred while processing the request.");
+		}
+	}
+
+	private String compressAndEncodeToBase64(MultipartFile file) throws IOException {
+		// Convert MultipartFile to BufferedImage
+		BufferedImage originalImage = ImageIO.read(file.getInputStream());
+
+		// Resize/Compress the image
+		int targetWidth = 800; // You can adjust the width as needed
+		int targetHeight = (int) (originalImage.getHeight() * (800.0 / originalImage.getWidth())); // Preserve aspect
+																									// ratio
+
+		BufferedImage resizedImage = new BufferedImage(targetWidth, targetHeight, BufferedImage.TYPE_INT_RGB);
+		Graphics2D g = resizedImage.createGraphics();
+		g.drawImage(originalImage, 0, 0, targetWidth, targetHeight, null);
+		g.dispose();
+
+		// Compress the image by writing it to a ByteArrayOutputStream in JPEG format
+		ByteArrayOutputStream baos = new ByteArrayOutputStream();
+		ImageIO.write(resizedImage, "jpg", baos); // You can change the format to "png" or "jpg"
+		byte[] compressedBytes = baos.toByteArray();
+
+		// Convert the compressed image to base64
+		return Base64.getEncoder().encodeToString(compressedBytes);
+	}
+	
+	////////////////////////////////////// PGR Check //////////////////////////////////////////
+	
+
+@GetMapping("/checktypeforduplicate")
+	public ResponseEntity<?> getComplaintMatch(
+	        @RequestParam("mobileNo") String mobileNo,
+	        @RequestParam("complaintId") String complaintId,
+	        @RequestParam("streetName") String streetName
+	) {
+	    try {
+	        // 1. Map complaintId to complaint title
+	    	Map<String, String> complaintIdToTitle = new HashMap<>();
+	    	complaintIdToTitle.put("97", "Removal of Garbage");
+	    	complaintIdToTitle.put("98", "Overflowing of Garbage Bin");
+	    	complaintIdToTitle.put("99", "Removal of Debris");
+	    	complaintIdToTitle.put("100", "Absenteeism of Sweepers");
+	    	complaintIdToTitle.put("101", "Absenteeism of Door to door garbage Collector");
+	    	complaintIdToTitle.put("102", "Improper Sweeping");
+	    	complaintIdToTitle.put("103", "Provison of Garbage Bin");
+	    	complaintIdToTitle.put("104", "Broken Bin");
+	    	complaintIdToTitle.put("105", "Shifting of Garbage Bin");
+	    	complaintIdToTitle.put("106", "Cleaning of Water Table");
+	    	complaintIdToTitle.put("107", "Nuisance by Garbage Tractor/Truck");
+	    	complaintIdToTitle.put("108", "Burning of Garbage");
+	    	complaintIdToTitle.put("109", "Garbage Lorry without Net");
+	    	complaintIdToTitle.put("110", "Spilling of Garbage from Lorry");
+	    	complaintIdToTitle.put("111", "Burning of Garbage at Dumping Ground");
+	    	complaintIdToTitle.put("112", "Pot hole fill up / Repairs to the damaged surface");
+	    	complaintIdToTitle.put("113", "Relaying of Road");
+	    	complaintIdToTitle.put("114", "Formation of New Road");
+	    	complaintIdToTitle.put("115", "Repairs to existing Footpath");
+	    	complaintIdToTitle.put("116", "Request to provide Footpath");
+	    	complaintIdToTitle.put("117", "Removal of Shops in the Footpath");
+	    	complaintIdToTitle.put("118", "Mosquito Menace");
+	    	complaintIdToTitle.put("119", "Street Dogs");
+	    	complaintIdToTitle.put("120", "Stray Cattle");
+	    	complaintIdToTitle.put("121", "Stray Pigs");
+	    	complaintIdToTitle.put("122", "Death of Stray Animals");
+	    	complaintIdToTitle.put("123", "Public Health / Dengue / Malaria  / Gastro Enteritis");
+	    	complaintIdToTitle.put("124", "Transfer Station Smell");
+	    	complaintIdToTitle.put("125", "Flies Menace from Dumping Ground");
+	    	complaintIdToTitle.put("126", "Open Defecation");
+	    	complaintIdToTitle.put("127", "Illegal Draining of Sewage to SWD / Open Site");
+	    	complaintIdToTitle.put("128", "Complaints regarding unhygenic Restaurants");
+	    	complaintIdToTitle.put("129", "Complaints regarding quality of food in hotels");
+	    	complaintIdToTitle.put("130", "Road Side Eateries");
+	    	complaintIdToTitle.put("131", "Slaughter House related complaints");
+	    	complaintIdToTitle.put("132", "Unauthorized Sale of Meat and Meat products");
+	    	complaintIdToTitle.put("133", "Illegal Slaughtering");
+	    	complaintIdToTitle.put("134", "Unhygenic and Improper Transport of Meat and Livestock");
+	    	complaintIdToTitle.put("135", "Biomedical waste / Health hazard waste removal");
+	    	complaintIdToTitle.put("136", "Complaints regarding Corporation Hospitals");
+	    	complaintIdToTitle.put("137", "Complaints regarding CDH");
+	    	complaintIdToTitle.put("138", "Stagnation of Water");
+	    	complaintIdToTitle.put("139", "Obstruction of Water Flow");
+	    	complaintIdToTitle.put("140", "Desilting of Drain");
+	    	complaintIdToTitle.put("141", "Desilting of Canal");
+	    	complaintIdToTitle.put("142", "Repairs to Storm Water Drain");
+	    	complaintIdToTitle.put("143", "Covering  Manholes of Storm Water Drain");
+	    	complaintIdToTitle.put("144", "New Drain Construction");
+	    	complaintIdToTitle.put("145", "Disposal of Removed Silt on the Road");
+	    	complaintIdToTitle.put("146", "Non burning of Street lights");
+	    	complaintIdToTitle.put("147", "Electric shock due to street light");
+	    	complaintIdToTitle.put("148", "Damage to the Electric pole");
+	    	complaintIdToTitle.put("149", "New Street lights");
+	    	complaintIdToTitle.put("150", "Shifting of Street light pole");
+	    	complaintIdToTitle.put("151", "Overhead cable wires running in a haphazard manner");
+	    	complaintIdToTitle.put("152", "Removal of Fallen Trees");
+	    	complaintIdToTitle.put("153", "Complaints regarding Park");
+	    	complaintIdToTitle.put("154", "Complaints regarding Playground");
+	    	complaintIdToTitle.put("155", "Complaints regarding Centre Median");
+	    	complaintIdToTitle.put("156", "Complaints regarding Traffic Island");
+	    	complaintIdToTitle.put("157", "Unauthorized Tree Cutting");
+	    	complaintIdToTitle.put("158", "Obstruction of Trees");
+	    	complaintIdToTitle.put("159", "Complaints regarding Public Toilets");
+	    	complaintIdToTitle.put("160", "Complaints regarding Free Usage of Public Toilets");
+	    	complaintIdToTitle.put("161", "Complaints regarding Cleanliness of Toilets in Theatre");
+	    	complaintIdToTitle.put("162", "Complaints regarding Cleanliness of Toilets in Shopping Complex");
+	    	complaintIdToTitle.put("163", "Building Plan Sanction");
+	    	complaintIdToTitle.put("164", "Violation of DCR/Building By laws");
+	    	complaintIdToTitle.put("165", "Unauthorized / Illegal Construction");
+	    	complaintIdToTitle.put("166", "Complaints related to Property Tax");
+	    	complaintIdToTitle.put("167", "Complaints related to Professional Tax");
+	    	complaintIdToTitle.put("168", "Complaints related to Trade Licence");
+	    	complaintIdToTitle.put("174", "Name Error (Spelling Related)");
+	    	complaintIdToTitle.put("175", "Change of Address in Electoral Roll");
+	    	complaintIdToTitle.put("176", "Issue of Voter ID");
+	    	complaintIdToTitle.put("177", "Inclusion, Deletion, Correction in Voter List");
+	    	complaintIdToTitle.put("178", "Complaints regarding Voter List");
+	    	complaintIdToTitle.put("179", "Name not found in the Electoral Roll");
+	    	complaintIdToTitle.put("180", "Issue of Birth and Death Certificate");
+	    	complaintIdToTitle.put("181", "Encroachment on the Public Property");
+	    	complaintIdToTitle.put("182", " Complaints related to Schools");
+	    	complaintIdToTitle.put("183", "Sanction of Financial Assistance under Moovalaur Thirumana Thittam");
+	    	complaintIdToTitle.put("184", "Complaints related to issue of all types of Registration Certificate");
+	    	complaintIdToTitle.put("185", "Slow Progress of Work");
+	    	complaintIdToTitle.put("186", "Poor Quality of Work");
+	    	complaintIdToTitle.put("187", "Unauthorized Advertisement Boards");
+	    	complaintIdToTitle.put("188", "Complaints regarding Bridges / Flyovers / Subways");
+	    	complaintIdToTitle.put("189", "Complaints related Shopping Complex");
+	    	complaintIdToTitle.put("190", "Complaints regarding Community Hall");
+	    	complaintIdToTitle.put("191", "Complaints regarding Burial Ground");
+	    	complaintIdToTitle.put("192", "Complaints regarding any other CoC building");
+	    	complaintIdToTitle.put("193", "Parking Issue");
+	    	complaintIdToTitle.put("195", "Complaints Regarding Plastics");
+	    	complaintIdToTitle.put("196", "No electricity in public toilet");
+	    	complaintIdToTitle.put("197", "No water supply in public toilet");
+	    	complaintIdToTitle.put("198", "Public toilet blockage");
+	    	complaintIdToTitle.put("199", "Public toilet cleaning");
+	    	complaintIdToTitle.put("200", "Burning of street light in daytime");
+	    	complaintIdToTitle.put("201", "Illegal Parking on foot path");
+	    	complaintIdToTitle.put("202", "Complaints regarding non availability of Doctors");
+	    	complaintIdToTitle.put("203", "Complaints regarding non availability of medicines");
+	    	complaintIdToTitle.put("204", "Complaints regarding laboratory issues");
+	    	complaintIdToTitle.put("205", "Issues regarding amma baby care kits (After Delivery)");
+	    	complaintIdToTitle.put("206", "Issues regarding Amma nutrition kit for pregnant woman");
+	    	complaintIdToTitle.put("207", "Issues regarding Muthulakshmi Reddy Maternity Benefit Scheme (MRMBS)");
+	    	complaintIdToTitle.put("208", "Issues regarding janani suraksha yojana scheme (JSY)");
+	    	complaintIdToTitle.put("209", "Travel pass related complaints");
+	    	complaintIdToTitle.put("210", "Food related complaints");
+	    	complaintIdToTitle.put("212", "Covid Health Related Queries");
+	    	complaintIdToTitle.put("213", "Hospital and Covid care centre(CCC) Related Queries");
+	    	complaintIdToTitle.put("214", "Medical Emergencies");
+	    	complaintIdToTitle.put("215", "Essentials and Medicines");
+	    	complaintIdToTitle.put("216", "PSYCHO-SOCIO support");
+	    	complaintIdToTitle.put("218", "Quarantine and isolation Related Queries");
+	    	complaintIdToTitle.put("219", "General Health Queries");
+	    	complaintIdToTitle.put("220", "Disinfection request");
+	    	complaintIdToTitle.put("221", "Non Covid Health Related Queries");
+	    	complaintIdToTitle.put("222", "Milling/Scraping of Road before Relaying of Road");
+	    	complaintIdToTitle.put("226", "Food Requirement");
+	    	complaintIdToTitle.put("227", "Relief Center Requirement");
+	    	complaintIdToTitle.put("228", "Covid19 Ambulance Service");
+	    	complaintIdToTitle.put("229", "Air Quality");
+	    	complaintIdToTitle.put("230", "Online Payment Issue");
+	    	complaintIdToTitle.put("231", "General Revision Objection");
+	    	complaintIdToTitle.put("232", "Water Mixed with Sewarage");
+	    	complaintIdToTitle.put("233", "Sewerage Overflow");
+	    	complaintIdToTitle.put("234", "Drinking water supply");
+	    	complaintIdToTitle.put("235", "Electricity Shock");
+	    	complaintIdToTitle.put("236", "Electricity Unavailability");
+	    	complaintIdToTitle.put("237", "Insufficient Barricading");
+	    	complaintIdToTitle.put("238", "Fallen poles/towers/hoardings/other infra");
+	    	complaintIdToTitle.put("239", "Fallen EB cables");
+	    	complaintIdToTitle.put("240", "Project information not provided (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("241", "Project information not provided (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("242", "Project information not provided (MC Road)");
+	    	complaintIdToTitle.put("243", "Project information not provided (Washermenpet Metro)");
+	    	complaintIdToTitle.put("244", "Project information not provided (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("245", "Project information not provided (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("246", "Advance information on consultation not provided (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("247", "Advance information on consultation not provided (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("248", "Advance information on consultation not provided (MC Road)");
+	    	complaintIdToTitle.put("249", "Advance information on consultation not provided (Washermenpet Metro)");
+	    	complaintIdToTitle.put("250", "Advance information on consultation not provided (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("251", "Advance information on consultation not provided (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("252", "Location and area of consultation not provided (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("253", "Location and area of consultation not provided (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("254", "Location and area of consultation not provided (MC Road)");
+	    	complaintIdToTitle.put("255", "Location and area of consultation not provided (Washermenpet Metro)");
+	    	complaintIdToTitle.put("256", "Location and area of consultation not provided (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("257", "Location and area of consultation not provided (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("258", "Information on detailed work plan not provided (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("259", "Information on detailed work plan not provided (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("260", "Information on detailed work plan not provided (MC Road)");
+	    	complaintIdToTitle.put("261", "Information on detailed work plan not provided (Washermenpet Metro)");
+	    	complaintIdToTitle.put("262", "Information on detailed work plan not provided (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("263", "Information on detailed work plan not provided (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("264", "Others (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("265", "Others (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("266", "Others (MC Road)");
+	    	complaintIdToTitle.put("267", "Others (Washermenpet Metro)");
+	    	complaintIdToTitle.put("268", "Others (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("269", "Others (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("270", "No information in advance provided on the date and time of civil works (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("271", "No information in advance provided on the date and time of civil works (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("272", "No information in advance provided on the date and time of civil works (MC Road)");
+	    	complaintIdToTitle.put("273", "No information in advance provided on the date and time of civil works (Washermenpet Metro)");
+	    	complaintIdToTitle.put("274", "No information in advance provided on the date and time of civil works (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("275", "No information in advance provided on the date and time of civil works (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("276", "No information provided on the nature and schedule of civil work (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("277", "No information provided on the nature and schedule of civil work (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("278", "No information provided on the nature and schedule of civil work (MC Road)");
+	    	complaintIdToTitle.put("279", "No information provided on the nature and schedule of civil work (Washermenpet Metro)");
+	    	complaintIdToTitle.put("280", "No information provided on the nature and schedule of civil work (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("281", "No information provided on the nature and schedule of civil work (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("282", "No consultation carried out with the people affected by the civil works (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("283", "No consultation carried out with the people affected by the civil works (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("284", "No consultation carried out with the people affected by the civil works (MC Road)");
+	    	complaintIdToTitle.put("285", "No consultation carried out with the people affected by the civil works (Washermenpet Metro)");
+	    	complaintIdToTitle.put("286", "No consultation carried out with the people affected by the civil works (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("287", "No consultation carried out with the people affected by the civil works (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("288", "No arrangement made for temporary displacement (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("289", "No arrangement made for temporary displacement (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("290", "No arrangement made for temporary displacement (MC Road)");
+	    	complaintIdToTitle.put("291", "No arrangement made for temporary displacement (Washermenpet Metro)");
+	    	complaintIdToTitle.put("292", "No arrangement made for temporary displacement (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("293", "No arrangement made for temporary displacement (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("294", "No display board on the project installed at work site (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("295", "No display board on the project installed at work site (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("296", "No display board on the project installed at work site (MC Road)");
+	    	complaintIdToTitle.put("297", "No display board on the project installed at work site (Washermenpet Metro)");
+	    	complaintIdToTitle.put("298", "No display board on the project installed at work site (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("299", "No display board on the project installed at work site (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("300", "Temporary access to structures not provided and or not adequate (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("301", "Temporary access to structures not provided and or not adequate (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("302", "Temporary access to structures not provided and or not adequate (MC Road)");
+	    	complaintIdToTitle.put("303", "Temporary access to structures not provided and or not adequate (Washermenpet Metro)");
+	    	complaintIdToTitle.put("304", "Temporary access to structures not provided and or not adequate (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("305", "Temporary access to structures not provided and or not adequate (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("306", "No safety measures taken at worksite (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("307", "No safety measures taken at worksite (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("308", "No safety measures taken at worksite (MC Road)");
+	    	complaintIdToTitle.put("309", "No safety measures taken at worksite (Washermenpet Metro)");
+	    	complaintIdToTitle.put("310", "No safety measures taken at worksite (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("311", "No safety measures taken at worksite (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("312", "Water supply disrupted and alternate arrangement not provided (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("313", "Water supply disrupted and alternate arrangement not provided (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("314", "Water supply disrupted and alternate arrangement not provided (MC Road)");
+	    	complaintIdToTitle.put("315", "Water supply disrupted and alternate arrangement not provided (Washermenpet Metro)");
+	    	complaintIdToTitle.put("316", "Water supply disrupted and alternate arrangement not provided (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("317", "Water supply disrupted and alternate arrangement not provided (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("318", "Electricity supply disrupted and alternate arrangement not provided (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("319", "Electricity supply disrupted and alternate arrangement not provided (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("320", "Electricity supply disrupted and alternate arrangement not provided (MC Road)");
+	    	complaintIdToTitle.put("321", "Electricity supply disrupted and alternate arrangement not provided (Washermenpet Metro)");
+	    	complaintIdToTitle.put("322", "Electricity supply disrupted and alternate arrangement not provided (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("323", "Electricity supply disrupted and alternate arrangement not provided (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("324", "Disposal of debris not appropriately managed (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("325", "Disposal of debris not appropriately managed (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("326", "Disposal of debris not appropriately managed (MC Road)");
+	    	complaintIdToTitle.put("327", "Disposal of debris not appropriately managed (Washermenpet Metro)");
+	    	complaintIdToTitle.put("328", "Disposal of debris not appropriately managed (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("329", "Disposal of debris not appropriately managed (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("330", " Temporary arrangement for parking not provided (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("331", " Temporary arrangement for parking not provided (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("332", " Temporary arrangement for parking not provided (MC Road)");
+	    	complaintIdToTitle.put("333", " Temporary arrangement for parking not provided (Washermenpet Metro)");
+	    	complaintIdToTitle.put("334", " Temporary arrangement for parking not provided (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("335", " Temporary arrangement for parking not provided (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("336", "GRM and helpline numbers not displayed at worksite (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("337", "GRM and helpline numbers not displayed at worksite (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("338", "GRM and helpline numbers not displayed at worksite (MC Road)");
+	    	complaintIdToTitle.put("339", "GRM and helpline numbers not displayed at worksite (Washermenpet Metro)");
+	    	complaintIdToTitle.put("340", "GRM and helpline numbers not displayed at worksite (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("341", "GRM and helpline numbers not displayed at worksite (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("342", "Drinking water/ other basic needs for Labour not available at worksite (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("343", "Drinking water/ other basic needs for Labour not available at worksite (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("344", "Drinking water/ other basic needs for Labour not available at worksite (MC Road)");
+	    	complaintIdToTitle.put("345", "Drinking water/ other basic needs for Labour not available at worksite (Washermenpet Metro)");
+	    	complaintIdToTitle.put("346", "Drinking water/ other basic needs for Labour not available at worksite (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("347", "Drinking water/ other basic needs for Labour not available at worksite (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("348", "Noise levels are very high (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("349", "Noise levels are very high (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("350", "Noise levels are very high (MC Road)");
+	    	complaintIdToTitle.put("351", "Noise levels are very high (Washermenpet Metro)");
+	    	complaintIdToTitle.put("352", "Noise levels are very high (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("353", "Noise levels are very high (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("354", " Sprinkling of water at worksite not carried out (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("355", " Sprinkling of water at worksite not carried out (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("356", " Sprinkling of water at worksite not carried out (MC Road)");
+	    	complaintIdToTitle.put("357", " Sprinkling of water at worksite not carried out (Washermenpet Metro)");
+	    	complaintIdToTitle.put("358", " Sprinkling of water at worksite not carried out (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("359", " Sprinkling of water at worksite not carried out (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("360", "The worksite is not barricaded;  (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("361", "The worksite is not barricaded;  (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("362", "The worksite is not barricaded;  (MC Road)");
+	    	complaintIdToTitle.put("363", "The worksite is not barricaded;  (Washermenpet Metro)");
+	    	complaintIdToTitle.put("364", "The worksite is not barricaded;  (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("365", "The worksite is not barricaded;  (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("366", " No information on number of labour working at the site (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("367", " No information on number of labour working at the site (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("368", " No information on number of labour working at the site (MC Road)");
+	    	complaintIdToTitle.put("369", " No information on number of labour working at the site (Washermenpet Metro)");
+	    	complaintIdToTitle.put("370", " No information on number of labour working at the site (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("371", " No information on number of labour working at the site (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("372", "Labourer not using the safety equipment (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("373", "Labourer not using the safety equipment (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("374", "Labourer not using the safety equipment (MC Road)");
+	    	complaintIdToTitle.put("375", "Labourer not using the safety equipment (Washermenpet Metro)");
+	    	complaintIdToTitle.put("376", "Labourer not using the safety equipment (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("377", "Labourer not using the safety equipment (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("378", "Sewerage pipe is damaged (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("379", "Sewerage pipe is damaged (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("380", "Sewerage pipe is damaged (MC Road)");
+	    	complaintIdToTitle.put("381", "Sewerage pipe is damaged (Washermenpet Metro)");
+	    	complaintIdToTitle.put("382", "Sewerage pipe is damaged (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("383", "Sewerage pipe is damaged (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("384", "Others (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("385", "Others (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("386", "Others (MC Road)");
+	    	complaintIdToTitle.put("387", "Others (Washermenpet Metro)");
+	    	complaintIdToTitle.put("388", "Others (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("389", "Others (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("390", "Insufficient Barricading (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("391", "Insufficient Barricading (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("392", "Insufficient Barricading (MC Road)");
+	    	complaintIdToTitle.put("393", "Insufficient Barricading (Washermenpet Metro)");
+	    	complaintIdToTitle.put("394", "Insufficient Barricading (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("395", "Insufficient Barricading (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("396", "Non Removal of Debris (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("397", "Non Removal of Debris (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("398", "Non Removal of Debris (MC Road)");
+	    	complaintIdToTitle.put("399", "Non Removal of Debris (Washermenpet Metro)");
+	    	complaintIdToTitle.put("400", "Non Removal of Debris (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("401", "Non Removal of Debris (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("402", "Potholes fill up (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("403", "Potholes fill up (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("404", "Potholes fill up (MC Road)");
+	    	complaintIdToTitle.put("405", "Potholes fill up (Washermenpet Metro)");
+	    	complaintIdToTitle.put("406", "Potholes fill up (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("407", "Potholes fill up (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("408", "Damage to utilities (TNEB, CMWSSB, BSNL) (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("409", "Damage to utilities (TNEB, CMWSSB, BSNL) (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("410", "Damage to utilities (TNEB, CMWSSB, BSNL) (MC Road)");
+	    	complaintIdToTitle.put("411", "Damage to utilities (TNEB, CMWSSB, BSNL) (Washermenpet Metro)");
+	    	complaintIdToTitle.put("412", "Damage to utilities (TNEB, CMWSSB, BSNL) (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("413", "Damage to utilities (TNEB, CMWSSB, BSNL) (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("414", "Encroaching Public Space (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("415", "Encroaching Public Space (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("416", "Encroaching Public Space (MC Road)");
+	    	complaintIdToTitle.put("417", "Encroaching Public Space (Washermenpet Metro)");
+	    	complaintIdToTitle.put("418", "Encroaching Public Space (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("419", "Encroaching Public Space (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("420", "Need Pathway ramp (Thiruvotriyur High Road)");
+	    	complaintIdToTitle.put("421", "Need Pathway ramp (Arunachaleshwar Road)");
+	    	complaintIdToTitle.put("422", "Need Pathway ramp (MC Road)");
+	    	complaintIdToTitle.put("423", "Need Pathway ramp (Washermenpet Metro)");
+	    	complaintIdToTitle.put("424", "Need Pathway ramp (Khadar Nawas Khan Road)");
+	    	complaintIdToTitle.put("425", "Need Pathway ramp (Race Course road + Guindy MMI)");
+	    	complaintIdToTitle.put("426", "Cleanliness in Parks");
+	    	complaintIdToTitle.put("427", "Greenary in Parks");
+	    	complaintIdToTitle.put("428", "Play Equipment");
+	    	complaintIdToTitle.put("429", "Opening and closing hours");
+	    	complaintIdToTitle.put("430", "Toilets in parks");
+	    	complaintIdToTitle.put("431", "Non functional lights/ no lights in parks");
+	    	complaintIdToTitle.put("432", "Safety in parks/playgrounds");
+	    	complaintIdToTitle.put("433", "Women related safety issues in parks");
+	    	complaintIdToTitle.put("434", "Availability or cleanliness of dustbins in public toilets");
+	    	complaintIdToTitle.put("435", "Cleanliness/ water supply in toilets");
+	    	complaintIdToTitle.put("436", "Broken sinks, toilets or urinals and doors");
+	    	complaintIdToTitle.put("437", "Request for new toilet");
+	    	complaintIdToTitle.put("438", "Illegal activities in toilet");
+	    	complaintIdToTitle.put("439", "Toilets not in use/ closed");
+	    	complaintIdToTitle.put("440", "Inadequate lighting in and around the toilet");
+	    	complaintIdToTitle.put("441", "Safety in public toilets");
+	    	complaintIdToTitle.put("442", "Cleanliness in footpath");
+	    	complaintIdToTitle.put("443", "Electrical wires/obstruction on footpath");
+	    	complaintIdToTitle.put("444", "Unsafe dark spots/ corners");
+	    	complaintIdToTitle.put("445", "Public defecation/urination");
+	    	complaintIdToTitle.put("446", "Women related safety issues");
+	    	complaintIdToTitle.put("447", "Inadequate light in a particular location or spot/ dark spots");
+
+	    	 String expectedType;
+	         if (complaintIdToTitle.containsKey(complaintId)) {
+	             expectedType = complaintIdToTitle.get(complaintId).trim().toLowerCase();
+	         } else {
+	             // Fallback: Use sub-type text directly if not found in map (i.e. for "Others")
+	             expectedType = complaintId.trim().toLowerCase();
+	         }
+
+	        // 2. Date range: last 7 days
+	        DateTimeFormatter formatter = DateTimeFormatter.ofPattern("dd/MM/yyyy");
+	        LocalDate today = LocalDate.now();
+	        String endDate = today.format(formatter);
+	        String startDate = today.minusDays(7).format(formatter);
+	        int repYear = today.getYear();
+
+	        // 3. Construct external URL
+	        String externalUrl = String.format(
+	                "https://erp.chennaicorporation.gov.in/pgr/newmobileservice?serviceId=getComplaintListWithImg" +
+	                "&From_date=%s&To_date=%s&jsonResp=Yes&UserType=Public&Token=&PageIndex=null&Status=null&repYear=%d&MobileNo=%s",
+	                startDate, endDate, repYear, mobileNo
+	        );
+
+	        System.out.println("External API URL: " + externalUrl);
+
+	        // 4. Fetch and parse response
+	        RestTemplate restTemplate = new RestTemplate();
+	        String json = restTemplate.getForObject(externalUrl, String.class);
+	        ObjectMapper mapper = new ObjectMapper();
+	        JsonNode rootArray = mapper.readTree(json);
+
+	        boolean found = false;
+
+	        if (rootArray.isArray() && rootArray.size() > 0) {
+	            JsonNode complaintList = rootArray.get(0).path("ComplaintListHistory");
+
+	            if (complaintList.isArray()) {
+	                for (JsonNode item : complaintList) {
+	                    String type = item.path("complainttype").asText("").trim().toLowerCase();
+	                    String street = item.path("Street").asText("").trim().toLowerCase();
+
+	                    if (type.equals(expectedType) &&
+	                        street.equals(streetName.trim().toLowerCase())) {
+	                        found = true;
+	                        break;
+	                    }
+	                }
+	            }
+	        }
+
+	        // 5. Return response
+	        Map<String, Object> response = new HashMap<>();
+	        response.put("duplicate", found);
+	        return ResponseEntity.ok(response);
+
+	    } catch (Exception e) {
+	        e.printStackTrace();
+	        return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+	                .body(Collections.singletonMap("error", "Failed to process the request"));
+	    }
+	}
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/ComplaintStatusMainController.java

@@ -0,0 +1,31 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import org.springframework.stereotype.Controller;
+import org.springframework.ui.Model;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+@RequestMapping("/gcc/callcenterqaqccomplaintstatus") 
+@Controller("callCenterQaQcComplaintStatusController")
+public class ComplaintStatusMainController {
+	
+	@GetMapping("/complaintstatus")
+	public String viewstatuscheck(Model model) {
+		
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		int userId = Integer.parseInt(LoginUserId);
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String agent_name=LoginUserInfo.getCurrentUserDetails().getUsername();
+		model.addAttribute("agent_name", agent_name);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+		
+						
+		return "modules/callcenterqaqc/complaintstatus";
+	}
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/DomesticWasteApiController.java

@@ -0,0 +1,278 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.time.LocalDate;
+import java.time.format.DateTimeFormatter;
+import java.util.Collections;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.HttpClientErrorException;
+import org.springframework.web.client.HttpServerErrorException;
+import org.springframework.web.client.ResourceAccessException;
+import org.springframework.web.client.RestTemplate;
+
+import com.fasterxml.jackson.databind.ObjectMapper;
+import com.fasterxml.jackson.core.type.TypeReference;
+
+
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.DomesticWasteService;
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+
+@RestController
+@RequestMapping("/gcc/api/domestic_waste")
+public class DomesticWasteApiController {
+	
+	@Autowired
+	private AppConfig appConfig;
+	
+	@Autowired
+	private RestTemplate restTemplate;
+	
+	@Autowired
+	private DomesticWasteService domesticWasteService;
+	
+	
+
+	
+	@GetMapping("/getitems")
+	public ResponseEntity<Map<String, Object>> getItemsList() {
+	    String apiUrl = appConfig.domesticurl + "/get-all-masters";
+	    Map<String, Object> responseMap = new HashMap<>();
+
+	    try {
+	        String response = restTemplate.getForObject(apiUrl, String.class);
+
+	        responseMap.put("status", "success");
+	        responseMap.put("data", new ObjectMapper().readValue(response, Object.class)); // parse JSON array into list
+	        return ResponseEntity.ok(responseMap);
+
+	    } catch (HttpClientErrorException | HttpServerErrorException ex) {
+	        responseMap.put("status", "error");
+	        responseMap.put("code", ex.getStatusCode().value());
+	        responseMap.put("message", ex.getStatusText());
+	        responseMap.put("details", ex.getResponseBodyAsString());
+	        return ResponseEntity.status(ex.getStatusCode()).body(responseMap);
+
+	    } catch (ResourceAccessException ex) {
+	        responseMap.put("status", "error");
+	        responseMap.put("code", HttpStatus.SERVICE_UNAVAILABLE.value());
+	        responseMap.put("message", "Service unavailable");
+	        responseMap.put("details", ex.getMessage());
+	        return ResponseEntity.status(HttpStatus.SERVICE_UNAVAILABLE).body(responseMap);
+
+	    } catch (Exception ex) {
+	        responseMap.put("status", "error");
+	        responseMap.put("code", HttpStatus.INTERNAL_SERVER_ERROR.value());
+	        responseMap.put("message", "Unexpected error");
+	        responseMap.put("details", ex.getMessage());
+	        return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(responseMap);
+	    }
+	}
+	
+	@PostMapping("/saverequest")
+	public ResponseEntity<?> saveRequest(
+	        @RequestParam String user_name,
+	        @RequestParam String mobile,
+	        @RequestParam String address,
+	        @RequestParam String latitude,
+	        @RequestParam String longitude,
+	        @RequestParam String street_name,
+	        @RequestParam String street_id,
+	        @RequestParam String remarks,
+	        @RequestParam("items") String itemsJson,
+			@RequestParam String userId,@RequestParam String zone,@RequestParam String ward) {
+
+	    try {
+	        Map<String, Object> result = domesticWasteService.saveMultipleWasteRequests(
+	                user_name, mobile, address,
+	                latitude, longitude,
+	                street_name, street_id, remarks,
+	                 itemsJson,userId,zone,ward
+	        );
+
+	        return ResponseEntity.ok(result);
+
+	    } catch (Exception e) {
+	        return ResponseEntity.status(500).body(Map.of("status", false, "message", e.getMessage()));
+	    }
+	}
+	
+	@GetMapping("/getalldomesticwastelist")
+    public Map<String, Object> getFilterReports(
+    		 @RequestParam(required = false) String startDate,
+    	        @RequestParam(required = false) String endDate,
+    	        @RequestParam(required = false) String mobile,
+    	        @RequestParam(required = false) String requestId) {
+		Map<String, Object> response = new HashMap<>();
+
+		try {
+			  System.out.println("startDate="+startDate);
+			  System.out.println("endDate="+endDate);
+			  System.out.println("mobile="+mobile);
+			  System.out.println("requestId="+requestId);
+			  
+		List<Map<String, Object>> details =domesticWasteService.getAllComplaintsList(startDate,endDate,mobile,requestId) ;
+        System.out.println(details);
+        if (details == null || details.isEmpty()) {
+        	response.put("status", "nodata");
+            response.put("message", "No Data");
+        }
+        else {
+        	response.put("status", "success");
+            response.put("details", details);
+        }
+        
+		}
+		catch (Exception e) {
+			response.put("status", "error");
+	        response.put("message", "An error occurred while fetching data.");
+	        e.printStackTrace();
+		}
+        
+        return response;
+    }
+	
+	
+	
+	@GetMapping("/checkstatusbymobile")
+	public Map<String, Object> getStatusByMobileNumber(
+	        @RequestParam(required = false) String mobile) {
+
+	    Map<String, Object> response = new HashMap<>();
+	    try {
+	        System.out.println("mobile=" + mobile);
+
+	        // Construct external API URL
+	        String url = appConfig.domesticurl + "/get-user-bymobile?mobile=" + mobile;
+
+	        // Call the external API
+	        RestTemplate restTemplate = new RestTemplate();
+	        ResponseEntity<String> apiResponse = restTemplate.getForEntity(url, String.class);
+
+	        if (apiResponse.getStatusCode().is2xxSuccessful() && apiResponse.getBody() != null) {
+	            ObjectMapper mapper = new ObjectMapper();
+
+	            // Convert JSON string to List of Maps
+	            List<Map<String, Object>> itemsList = mapper.readValue(apiResponse.getBody(), 
+	                    new TypeReference<List<Map<String, Object>>>() {});
+
+	            if (itemsList.isEmpty()) {
+	                response.put("status", "no data");
+	                response.put("data", Collections.emptyList());
+	            } else {
+	                response.put("status", "success");
+	                response.put("data", itemsList);
+	            }
+	        } else {
+	            response.put("status", "no data");
+	            response.put("data", Collections.emptyList());
+	        }
+
+
+	    } catch (Exception e) {
+	        e.printStackTrace();
+	        response.put("status", "error");
+	        response.put("message", e.getMessage());
+	    }
+
+	    return response;
+	}
+
+	
+	
+	@GetMapping("/getpendingcomplaints")
+	public Map<String, Object> getpendingcomplaints(
+	        @RequestParam String startDate,
+	        @RequestParam String endDate,
+	        @RequestParam (required = false) String mobile) {
+
+	    Map<String, Object> response = new HashMap<>();
+	    try {
+	        
+	    	List<Map<String,Object>> list = domesticWasteService.getpendingcomplaints(startDate,endDate,mobile);
+
+	        if (!list.isEmpty()) {
+	            
+	                response.put("status", "success");
+	                response.put("data", list);
+	            
+	        } else {
+	            response.put("status", "nodata");
+	            response.put("data", Collections.emptyList());
+	        }
+
+
+	    } catch (Exception e) {
+	        e.printStackTrace();
+	        response.put("status", "error");
+	        response.put("message", e.getMessage());
+	    }
+
+	    return response;
+	}
+	
+	@GetMapping("/getDetailsByReqId")
+	public Map<String, Object> getDetailsByReqId(
+	        @RequestParam String requestId) {
+
+	    Map<String, Object> response = new HashMap<>();
+	    try {
+	        
+	    	List<Map<String,Object>> list = domesticWasteService.getDetailsByReqId(requestId);
+
+	        if (!list.isEmpty()) {
+	            
+	                response.put("status", "success");
+	                response.put("data", list);
+	            
+	        } else {
+	            response.put("status", "nodata");
+	            response.put("data", Collections.emptyList());
+	        }
+
+
+	    } catch (Exception e) {
+	        e.printStackTrace();
+	        response.put("status", "error");
+	        response.put("message", e.getMessage());
+	    }
+
+	    return response;
+	}
+	
+	@PostMapping("/cancelbyagents")
+    public ResponseEntity<Map<String, Object>> saveAnswer(@RequestParam String requestId,@RequestParam String remarks,@RequestParam String userId) {
+        Map<String, Object> response = new HashMap<>();
+
+        try {
+            boolean success = domesticWasteService.changeStatus(requestId,remarks,userId);
+            if (success) {
+                response.put("status", "success");
+                response.put("message", "Complaint cancelled successfully!");
+                return ResponseEntity.ok(response);
+            } else {
+                response.put("status", "error");
+                response.put("message", "Fail to Update.");
+                return ResponseEntity.status(500).body(response);
+            }
+        } catch (Exception e) {
+            e.printStackTrace();
+            response.put("status", "error");
+            response.put("message", "Exception: " + e.getMessage());
+            return ResponseEntity.status(500).body(response);
+        }
+    }
+
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/DomesticWasteMainController.java

@@ -0,0 +1,73 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.stereotype.Controller;
+import org.springframework.ui.Model;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcAgentsService;
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+@RequestMapping("/gcc/domestic_waste") 
+@Controller("callCenterDomesticWasteController")
+public class DomesticWasteMainController {
+	
+	@Autowired
+	private QaqcAgentsService agentsService;
+	
+	@GetMapping("/registerpage")
+	public String viewDomesticWastepage(Model model) {
+		String loginUserId = LoginUserInfo.getLoginUserId();
+	    int userId = Integer.parseInt(loginUserId);
+	    
+	    model.addAttribute("LoginUserId", loginUserId);
+	    model.addAttribute("userId",userId);
+	    model.addAttribute("agent_name", LoginUserInfo.getCurrentUserDetails().getUsername());
+	    model.addAttribute("UserRole", LoginUserInfo.getUserRole());
+	    
+	    List<Map<String, Object>> agent=agentsService.getAgentName(userId);
+	    model.addAttribute("agent", agent);
+	    
+	    return "modules/callcenterqaqc/domesticwastecomplaints";
+	}
+	
+	
+	@GetMapping("/checkstatus")
+	public String viewComplaintspage(Model model) {
+		String loginUserId = LoginUserInfo.getLoginUserId();
+	    int userId = Integer.parseInt(loginUserId);
+	    
+	    model.addAttribute("LoginUserId", loginUserId);
+	    model.addAttribute("userId",userId);
+	    model.addAttribute("agent_name", LoginUserInfo.getCurrentUserDetails().getUsername());
+	    model.addAttribute("UserRole", LoginUserInfo.getUserRole());
+	    
+	    List<Map<String, Object>> agent=agentsService.getAgentName(userId);
+	    model.addAttribute("agent", agent);
+	    
+	    return "modules/callcenterqaqc/domesticwastecheckstatus";
+	}
+	
+	@GetMapping("/cancelpage")
+	public String viewpendingpage(Model model) {
+		String loginUserId = LoginUserInfo.getLoginUserId();
+	    int userId = Integer.parseInt(loginUserId);
+	    
+	    model.addAttribute("LoginUserId", loginUserId);
+	    model.addAttribute("userId",userId);
+	    model.addAttribute("agent_name", LoginUserInfo.getCurrentUserDetails().getUsername());
+	    model.addAttribute("UserRole", LoginUserInfo.getUserRole());
+	    
+	    List<Map<String, Object>> agent=agentsService.getAgentName(userId);
+	    model.addAttribute("agent", agent);
+	    
+	    return "modules/callcenterqaqc/domesticwastecancel";
+	}
+	
+	
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/FollowUpController.java

@@ -0,0 +1,85 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.ResponseBody;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.RestTemplate;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.FollowUpService;
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcCallsService;
+
+@RequestMapping("gcc/api/callcenterqaqc/agent/followupcalls")  
+@RestController
+public class FollowUpController {
+	
+	@Autowired
+	RestTemplate restTemplate;
+	
+	@Autowired	
+	private QaqcCallsService qaqcCallsService;
+	
+	@Autowired
+	private FollowUpService followService;
+	
+	@PostMapping("/update")
+	@ResponseBody
+	public ResponseEntity<String> updateCallDetails(@RequestParam("complaintNumber") String complaintNumber,
+	                                                @RequestParam("dataId") int dataId,
+	                                                @RequestParam("userId") String userId,
+	                                                @RequestParam("action") String action,
+	                                                @RequestParam(value = "remainderDate", required = false,defaultValue = "-") String remainderDate,
+	                                                @RequestParam("remarks") String remarks) {
+	    try {
+//	        System.out.println("Updating Complaint Number: " + complaintNumber);
+//	        System.out.println("Updating Data ID: " + dataId);
+//	        System.out.println("Action: " + action);
+//	        System.out.println("Remarks: " + remarks);
+	        int updated_agent = Integer.parseInt(userId);
+//			System.out.println("updated_agent: " + updated_agent);
+
+	        Map<String, Object> complaintDetails = qaqcCallsService.getComplaintDetails(dataId);
+	        
+	        Integer agentId = (Integer) complaintDetails.get("agent_id");
+		    Map<String, Object> erp_username=qaqcCallsService.getErpnameById(agentId);
+		    String Erpname=(String) erp_username.get("erp_username");
+	        
+		    if ("WRONG_ASSIGN".equals(action)) {
+	        	
+	            boolean statusUpdated = qaqcCallsService.ChangeStatusInErp(complaintNumber, remarks, action, Erpname);
+
+	            if (!statusUpdated) {
+	                return ResponseEntity.ok("error");
+	            }
+	        }
+		    
+	        // Update complaint details
+	        followService.updateFollowupComplaintDetails(complaintNumber, dataId, action, remarks,updated_agent);
+	        followService.updateComplaintHistoryDetails(complaintNumber, dataId, action, remarks,updated_agent, remainderDate);
+
+	        Map<String, Object> logDetails = qaqcCallsService.getComplaintDetails(dataId);
+	        // Upload to logs
+	        followService.uploadComplaintDetailsInLogs(logDetails, action, complaintNumber,remainderDate);
+	        
+	        return ResponseEntity.ok("Success");
+	    } catch (Exception e) {
+	        e.printStackTrace();
+	        return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body("Error");
+	    }
+	}
+	
+	@GetMapping("/getoffsubmittedcalls")
+	public List<Map<String, Object>> getFollowupSubmitDetails(@RequestParam int userId)
+	{
+		return followService.getFollowupSubmitDetails(userId);
+	}
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/InprogresscallController.java

@@ -0,0 +1,96 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.util.ArrayList;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PathVariable;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.ResponseBody;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.RestTemplate;
+
+import com.fasterxml.jackson.databind.JsonNode;
+import com.fasterxml.jackson.databind.ObjectMapper;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.InprogresscallService;
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcCallsService;
+
+@RequestMapping("gcc/api/callcenterqaqc/agent/inprogresscalls") 
+@RestController
+
+public class InprogresscallController {
+	
+	@Autowired
+	InprogresscallService inprogresscallService;
+	
+	@Autowired
+	RestTemplate restTemplate;
+	
+	@Autowired	
+	private QaqcCallsService qaqcCallsService;
+	
+	@PostMapping("/update")
+	@ResponseBody
+	public ResponseEntity<String> updateCallDetails(@RequestParam("complaintNumber") String complaintNumber,
+	                                                @RequestParam("dataId") int dataId,
+	                                                @RequestParam("userId") String userId,
+	                                                @RequestParam("action") String action,
+	                                                @RequestParam(value = "remainderDate", required = false,defaultValue = "-") String remainderDate,
+	                                                @RequestParam("remarks") String remarks) {
+	    try {
+//	        System.out.println("Updating Complaint Number: " + complaintNumber);
+//	        System.out.println("Updating Data ID: " + dataId);
+//	        System.out.println("Action: " + action);
+//	        System.out.println("Remarks: " + remarks);
+	        int updated_agent = Integer.parseInt(userId);
+//			System.out.println("updated_agent: " + updated_agent);
+	        
+	      //to insert incorrect office mobile number details in table
+            if (action.equals("MOBILE_NUM")) {
+            	inprogresscallService.saveMobileNumDetails(complaintNumber, remarks);
+            }
+            
+	        Map<String, Object> complaintDetails = qaqcCallsService.getComplaintDetails(dataId);
+
+	        Integer agentId = (Integer) complaintDetails.get("agent_id");
+		    Map<String, Object> erp_username=qaqcCallsService.getErpnameById(agentId);
+		    String Erpname=(String) erp_username.get("erp_username");
+	        		    
+		    if ("WRONG_ASSIGN".equals(action)) {
+	        	
+	            boolean statusUpdated = qaqcCallsService.ChangeStatusInErp(complaintNumber, remarks, action, Erpname);
+
+	            if (!statusUpdated) {
+	                return ResponseEntity.ok("error");
+	            }
+	        }
+		    
+	        // Update complaint details
+	        inprogresscallService.updateInprogressComplaintDetails(complaintNumber, dataId, action, remarks,updated_agent);	        
+	        inprogresscallService.updateComplaintHistoryDetails(complaintNumber, dataId, action, remarks,updated_agent, remainderDate);
+	        Map<String, Object> logDetails = qaqcCallsService.getComplaintDetails(dataId);
+	        // Upload to logs
+	       qaqcCallsService.uploadComplaintDetailsInLogs(logDetails, action, complaintNumber,remainderDate);
+
+	        return ResponseEntity.ok("Success");
+	    } catch (Exception e) {
+	        e.printStackTrace();
+	        return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body("Error");
+	    }
+	}
+	
+	@GetMapping("/getinprogresssubmittedcalls")
+	public List<Map<String, Object>> getInprogressSubmitDetails(@RequestParam int userId)
+	{
+		return inprogresscallService.getInprogressSubmitDetails(userId);
+	}
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/MainController.java

@@ -0,0 +1,370 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.time.LocalDate;
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.stereotype.Controller;
+import org.springframework.ui.Model;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.ResponseBody;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.FollowUpService;
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.InprogresscallService;
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.PublicFollowUpService;
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcAdminSettingService;
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcAgentsService;
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcCallsService;
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcService;
+import in.gov.chennaicorporation.gccoffice.entity.AppUserEntity;
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+
+@RequestMapping("/gcc/callcenterqaqc") 
+@Controller("callCenterQaQcMainController")
+public class MainController {
+	
+	@Autowired
+    private QaqcService qaqcService;
+	
+	@Autowired
+	private QaqcAgentsService agentsService;
+	
+	@Autowired
+	private QaqcAdminSettingService adminService;
+	
+	@Autowired
+	private InprogresscallService inprogresscallService;
+	
+	@Autowired	
+	private QaqcCallsService qaqcCallsService;
+	
+	@Autowired
+	private FollowUpService followUpService;
+	
+	@Autowired
+	private PublicFollowUpService publicService;
+
+	
+	@GetMapping("/admin/qaqcgrievancedashboard")
+	public String viewqaqcdashboard(Model model) {
+		
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		int userId = Integer.parseInt(LoginUserId);
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String agent_name=LoginUserInfo.getCurrentUserDetails().getUsername();
+		model.addAttribute("agent_name", agent_name);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+		
+		List<Map<String,Object>> previousday=agentsService.getPreviousDayDashboardCounts();		
+		model.addAttribute("previousday", previousday);
+		//System.out.println(previousday);
+		
+		List<Map<String,Object>> agentcount=agentsService.getAgentPreviousDayCount();	
+		model.addAttribute("agentcount", agentcount);
+		
+		return "modules/callcenterqaqc/qaqcgrievancedashboard";
+	}
+	
+	@GetMapping("/admin/qaqcassigntaskagents")
+	public String viewAgentAssign(Model model) {
+		
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		int userId = Integer.parseInt(LoginUserId);
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String agent_name=LoginUserInfo.getCurrentUserDetails().getUsername();
+		model.addAttribute("agent_name", agent_name);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+				
+		return "modules/callcenterqaqc/qaqctaskagentassign";
+	}
+		
+	
+	@GetMapping("/admin/qaqcfollowuplist")
+	public String viewAdminFollowuplist(Model model) {
+				
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		int userId = Integer.parseInt(LoginUserId);
+		model.addAttribute("LoginUserId",LoginUserId); 
+		String agent_name=LoginUserInfo.getCurrentUserDetails().getUsername();
+		model.addAttribute("agent_name", agent_name);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+				
+		return "modules/callcenterqaqc/qaqcfollowuplist";
+	}
+	
+	
+	@GetMapping("/admin/unattendedcomplaints")
+	public String viewAdminUnattendedClose(Model model) {
+				
+		String loginUserId = LoginUserInfo.getLoginUserId();
+	    int userId = Integer.parseInt(loginUserId);
+	    
+	    model.addAttribute("LoginUserId", loginUserId);
+	    model.addAttribute("userId", userId);
+	    model.addAttribute("agent_name", LoginUserInfo.getCurrentUserDetails().getUsername());
+	    model.addAttribute("UserRole", LoginUserInfo.getUserRole());
+				
+		return "modules/callcenterqaqc/unattendedclosing";
+	}
+	
+	
+	
+	
+	
+	@GetMapping("/agent/agentgrievancedashboard")
+	public String viewAgentGrievenceDashboardpage(
+			  @RequestParam(required = false) String startDate,
+			    @RequestParam(required = false) String endDate,
+	   	    Model model
+	) {
+		String loginUserId = LoginUserInfo.getLoginUserId();
+	    int userId = Integer.parseInt(loginUserId);
+	    
+	    model.addAttribute("LoginUserId", loginUserId);
+	    model.addAttribute("agent_name", LoginUserInfo.getCurrentUserDetails().getUsername());
+	    model.addAttribute("UserRole", LoginUserInfo.getUserRole());
+	    
+	    List<Map<String, Object>> agent=agentsService.getAgentName(userId);
+	    model.addAttribute("agent", agent);
+	    
+	    
+	    
+	 // Default dates if not provided
+	    if (startDate == null || endDate == null) {
+	        LocalDate today = LocalDate.now();
+	        startDate = today.toString();
+	        endDate = today.toString();
+	    }
+
+	    List<Map<String, Object>> details = agentsService.getAgentDashboard(userId, startDate, endDate);
+	    model.addAttribute("details", details);
+
+	    List<Map<String, Object>> details2 = agentsService.getAgentPerformanceData(userId, startDate, endDate);
+	    model.addAttribute("details2", details2);
+
+	    List<Map<String, Object>> tasks = agentsService.getAgentTaskDetails(userId, startDate, endDate);
+	    model.addAttribute("tasks", tasks);
+	    //System.out.println("tasks: "+tasks);
+	    return "modules/callcenterqaqc/agentgrievancedashboard";
+	}
+	
+	
+	
+	@PostMapping("/agent/agentgrievancedashboard")
+	public String viewAgentGrievenceDashboard(
+	    @RequestParam(required = false) String startDate,
+	    @RequestParam(required = false) String endDate,
+	    Model model
+	) {
+	    String loginUserId = LoginUserInfo.getLoginUserId();
+	    int userId = Integer.parseInt(loginUserId);
+
+	    // Default dates if not provided
+	    if (startDate == null || endDate == null) {
+	        LocalDate today = LocalDate.now();
+	        startDate = today.toString();
+	        endDate = today.toString();
+	    }
+
+	    model.addAttribute("LoginUserId", loginUserId);
+	    model.addAttribute("agent_name", LoginUserInfo.getCurrentUserDetails().getUsername());
+	    model.addAttribute("UserRole", LoginUserInfo.getUserRole());
+	    
+	    List<Map<String, Object>> agent=agentsService.getAgentName(userId);
+	    model.addAttribute("agent", agent);
+	    
+//	    System.out.println("startdate: "+startDate );
+//	    System.out.println("enddate:" + endDate);
+
+	    List<Map<String, Object>> details = agentsService.getAgentDashboard(userId, startDate, endDate);
+	    model.addAttribute("details", details);
+
+	    List<Map<String, Object>> details2 = agentsService.getAgentPerformanceData(userId, startDate, endDate);
+	    model.addAttribute("details2", details2);
+
+	    List<Map<String, Object>> tasks = agentsService.getAgentTaskDetails(userId, startDate, endDate);
+	    model.addAttribute("tasks", tasks);
+
+	    return "modules/callcenterqaqc/agentgrievancedashboard";
+	    
+	}
+	
+    @GetMapping("/agent/qaqccalls")
+	public String viewAgentQaqcCalls(	    @RequestParam(required = false) String startDate,
+		    @RequestParam(required = false) String endDate,Model model) {
+		
+		String LoginUserId = LoginUserInfo.getLoginUserId();		
+		int userId = Integer.parseInt(LoginUserId);
+		model.addAttribute("userId",userId);
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		
+		String agent_name=LoginUserInfo.getCurrentUserDetails().getUsername();
+		model.addAttribute("agent_name", agent_name);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+		
+		List<Map<String, Object>> agent=agentsService.getAgentName(userId);
+	    model.addAttribute("agent", agent);
+		
+		// Default dates if not provided
+	    if (startDate == null || endDate == null) {
+	        LocalDate today = LocalDate.now();
+	        startDate = today.toString();
+	        endDate = today.toString();
+	    }
+		
+	    List<Map<String, Object>> details = agentsService.getAgentDashboard(userId, startDate, endDate);
+	    model.addAttribute("details", details);
+        
+        List<Map<String, Object>> qaqcCallslists=qaqcCallsService.getClosedComplaints(userId);        
+        model.addAttribute("qaqcCallsLists",qaqcCallslists);
+        
+        List<Map<String, Object>> qaqcCallsAction=qaqcCallsService.getCallCategories();       
+        model.addAttribute("qaqcCallsActioin",qaqcCallsAction);
+        
+        List<Map<String, Object>> qaqcSubmitDetails=qaqcCallsService.getSubmitDetails(userId);       
+        model.addAttribute("qaqcSubmitDetails",qaqcSubmitDetails);
+				
+		return "modules/callcenterqaqc/agentqaqccalls";
+	}
+	
+	
+	
+	@GetMapping("agent/qaqcinprogresscall")
+	public String viewqaqcin_progress_call(	    @RequestParam(required = false) String startDate,
+		    @RequestParam(required = false) String endDate,Model model) {
+		
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		int userId = Integer.parseInt(LoginUserId);
+		model.addAttribute("userId",userId);
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String agent_name=LoginUserInfo.getCurrentUserDetails().getUsername();
+		model.addAttribute("agent_name", agent_name);
+		List<Map<String, Object>> agent=agentsService.getAgentName(userId);
+	    model.addAttribute("agent", agent);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+		// Default dates if not provided
+	    if (startDate == null || endDate == null) {
+	        LocalDate today = LocalDate.now();
+	        startDate = today.toString();
+	        endDate = today.toString();
+	    }
+		
+	    List<Map<String, Object>> details = agentsService.getAgentDashboard(userId, startDate, endDate);
+	    model.addAttribute("details", details);
+		
+		List<Map<String, Object>> inprogresslists=inprogresscallService.getInProgressCalls(userId);
+        model.addAttribute("inprogresslists", inprogresslists);
+        
+        List<Map<String, Object>> qaqcactionlists=inprogresscallService.getActionsCatergory();
+		model.addAttribute("qaqcactionlists", qaqcactionlists);
+		
+		List<Map<String, Object>> inSubmitDetails=inprogresscallService.getInprogressSubmitDetails(userId);       
+        model.addAttribute("inSubmitDetails",inSubmitDetails);
+		
+		return "modules/callcenterqaqc/agentqaqcinprogresscalls";	
+	}
+	
+	@GetMapping("/agent/qaqcfollowupcalls")
+	public String viewAgentQaqcFollowupCalls(@RequestParam(required = false) String startDate,
+		    @RequestParam(required = false) String endDate,Model model) {
+		
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		int userId = Integer.parseInt(LoginUserId);
+		model.addAttribute("userId",userId);
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String agent_name=LoginUserInfo.getCurrentUserDetails().getUsername();
+		model.addAttribute("agent_name", agent_name);
+		List<Map<String, Object>> agent=agentsService.getAgentName(userId);
+	    model.addAttribute("agent", agent);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+		// Default dates if not provided
+	    if (startDate == null || endDate == null) {
+	        LocalDate today = LocalDate.now();
+	        startDate = today.toString();
+	        endDate = today.toString();
+	    }
+		
+		
+	    List<Map<String, Object>> details = agentsService.getAgentDashboard(userId, startDate, endDate);
+	    model.addAttribute("details", details);
+		
+		List<Map<String, Object>> qaqcfollowuplists=followUpService.getFollowUpCalls(userId);
+		model.addAttribute("qaqcfollowuplists",qaqcfollowuplists);
+		
+		List<Map<String, Object>> qaqccategorylists=followUpService.getFollowUpCatergory();
+        
+        model.addAttribute("qaqccategorylists",qaqccategorylists);
+        
+        List<Map<String, Object>> fcSubmitDetails=followUpService.getFollowupSubmitDetails(userId);       
+        model.addAttribute("fcSubmitDetails",fcSubmitDetails);
+				
+		return "modules/callcenterqaqc/agentqaqcfollowupcalls";
+	}
+	
+	
+	@GetMapping("/agent/qaqcpublicfollowupcalls")
+	public String viewAgentQaqcPublicFollowupCalls(@RequestParam(required = false) String startDate,
+		    @RequestParam(required = false) String endDate,Model model) {
+		
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		int userId = Integer.parseInt(LoginUserId);
+		model.addAttribute("userId",userId);
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String agent_name=LoginUserInfo.getCurrentUserDetails().getUsername();
+		model.addAttribute("agent_name", agent_name);
+		List<Map<String, Object>> agent=agentsService.getAgentName(userId);
+	    model.addAttribute("agent", agent);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+		// Default dates if not provided
+	    if (startDate == null || endDate == null) {
+	        LocalDate today = LocalDate.now();
+	        startDate = today.toString();
+	        endDate = today.toString();
+	    }
+		
+		
+	    List<Map<String, Object>> details = agentsService.getAgentDashboard(userId, startDate, endDate);
+	    model.addAttribute("details", details);
+		
+		List<Map<String, Object>> qaqcfollowuplists=publicService.getFollowUpCalls(userId);
+		model.addAttribute("qaqcfollowuplists",qaqcfollowuplists);
+		
+		List<Map<String, Object>> qaqccategorylists=publicService.getFollowUpCatergory();
+        
+        model.addAttribute("qaqccategorylists",qaqccategorylists);
+        
+        List<Map<String, Object>> fcSubmitDetails=publicService.getFollowupSubmitDetails(userId);       
+        model.addAttribute("fcSubmitDetails",fcSubmitDetails);
+				
+		return "modules/callcenterqaqc/agentqaqcpublicfollowupcalls";
+	}
+	
+		
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/PublicFollowUpController.java

@@ -0,0 +1,89 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.ResponseBody;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.RestTemplate;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.FollowUpService;
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.PublicFollowUpService;
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcCallsService;
+
+@RequestMapping("gcc/api/callcenterqaqc/agent/publicfollowupcalls")  
+@RestController
+public class PublicFollowUpController {
+	
+	@Autowired
+	RestTemplate restTemplate;
+	
+	@Autowired	
+	private QaqcCallsService qaqcCallsService;
+	
+	@Autowired
+	private FollowUpService followService;
+	
+	@Autowired
+	private PublicFollowUpService publicService;
+	
+	@PostMapping("/update")
+	@ResponseBody
+	public ResponseEntity<String> updateCallDetails(@RequestParam("complaintNumber") String complaintNumber,
+	                                                @RequestParam("dataId") int dataId,
+	                                                @RequestParam("userId") String userId,
+	                                                @RequestParam("action") String action,
+	                                                @RequestParam(value = "remainderDate", required = false,defaultValue = "-") String remainderDate,
+	                                                @RequestParam("remarks") String remarks) {
+	    try {
+//	        System.out.println("Updating Complaint Number: " + complaintNumber);
+//	        System.out.println("Updating Data ID: " + dataId);
+//	        System.out.println("Action: " + action);
+//	        System.out.println("Remarks: " + remarks);
+	        int updated_agent = Integer.parseInt(userId);
+//			System.out.println("updated_agent: " + updated_agent);
+
+	        Map<String, Object> complaintDetails = qaqcCallsService.getComplaintDetails(dataId);
+	        
+	        Integer agentId = (Integer) complaintDetails.get("agent_id");
+		    Map<String, Object> erp_username=qaqcCallsService.getErpnameById(agentId);
+		    String Erpname=(String) erp_username.get("erp_username");
+	        
+			  if ("COMPLETED".equals(action) || "REOPEN".equals(action) ||"WRONG_ASSIGN".equals(action))
+			  { 
+				  boolean statusUpdated =qaqcCallsService.ChangeStatusInErp(complaintNumber, remarks, action,Erpname);
+				  System.out.println("statusUpdated="+statusUpdated); 
+					if (!statusUpdated)
+					{
+						return ResponseEntity.ok("error");
+					}
+			  }
+		    
+	        // Update complaint details
+	        followService.updateFollowupComplaintDetails(complaintNumber, dataId, action, remarks,updated_agent);
+	        followService.updateComplaintHistoryDetails(complaintNumber, dataId, action, remarks,updated_agent, remainderDate);
+
+	        Map<String, Object> logDetails = qaqcCallsService.getComplaintDetails(dataId);
+	        // Upload to logs
+	        followService.uploadComplaintDetailsInLogs(logDetails, action, complaintNumber,remainderDate);
+	        
+	        return ResponseEntity.ok("Success");
+	    } catch (Exception e) {
+	        e.printStackTrace();
+	        return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body("Error");
+	    }
+	}
+
+	@GetMapping("/getpubsubmittedcalls")
+	public List<Map<String, Object>> getFollowupSubmitDetails(@RequestParam int userId)
+	{
+		return publicService.getFollowupSubmitDetails(userId);
+	}
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/QaqcAPIController.java

@@ -0,0 +1,391 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.io.UnsupportedEncodingException;
+import java.net.URLEncoder;
+import java.nio.charset.StandardCharsets;
+import java.security.SecureRandom;
+import java.sql.Connection;
+import java.text.SimpleDateFormat;
+import java.time.LocalDate;
+import java.time.LocalDateTime;
+import java.time.format.DateTimeFormatter;
+import java.time.format.DateTimeParseException;
+import java.util.ArrayList;
+import java.util.Collections;
+import java.util.Date;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+import java.util.logging.Level;
+import java.util.logging.Logger;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.format.annotation.DateTimeFormat;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PathVariable;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.ResponseBody;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.RestTemplate;
+
+import com.fasterxml.jackson.core.JsonProcessingException;
+import com.fasterxml.jackson.databind.JsonMappingException;
+import com.fasterxml.jackson.databind.JsonNode;
+import com.fasterxml.jackson.databind.ObjectMapper;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.FollowUpService;
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcService;
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+
+
+
+@RequestMapping("gcc/api/callcenterqaqc")
+@RestController("GrivanceQCapiController")
+
+public class QaqcAPIController {
+	
+	private final RestTemplate restTemplate;
+	private final AppConfig appConfig;
+	
+	
+	@Autowired  
+    public QaqcAPIController(RestTemplate restTemplate, AppConfig appConfig) {
+        this.restTemplate = restTemplate;
+        this.appConfig = appConfig;
+    }
+
+	@Autowired
+    private QaqcService qaqcService;
+	
+	@Autowired
+	private FollowUpService followUpService;
+
+ 
+    
+    @GetMapping("/getComplaintDetails/{complaintNumber}")
+    public Map<String, Object> getComplaintDetails(
+            @PathVariable String complaintNumber,
+            @RequestParam(required = false) String gender,
+            @RequestParam(required = false) String compmode,
+            @RequestParam(required = false) String deptname) {
+
+        Map<String, Object> resultMap = new HashMap<>();
+
+        try {
+            String url = "https://erp.chennaicorporation.gov.in/pgr/newmobileservice?serviceId=getComplaintByID&ComplaintId=" 
+                + complaintNumber + "&imgUrlonly=yes";
+            System.out.println("Request URL: " + url);
+
+            ResponseEntity<String> responseEntity = restTemplate.getForEntity(url, String.class);
+
+            if (responseEntity.getStatusCode().is2xxSuccessful()) {
+                String responseBody = responseEntity.getBody();
+                //System.out.println("Response Body: " + responseBody);
+
+                ObjectMapper mapper = new ObjectMapper();
+                JsonNode rootNode = mapper.readTree(responseBody);
+
+                JsonNode complaintDetails = rootNode.path(0).path("ComplaintListHistory").path(0);
+                
+                String registerDate=complaintDetails.path("complaintopendate").asText("N/A");
+                //System.out.println("registerdate====="+registerDate);
+                
+                String formattedDate = "N/A"; // Default value if parsing fails
+
+                if (!registerDate.equals("N/A") && !registerDate.isEmpty()) {
+                    try {
+                        // Parse the input date string
+                        SimpleDateFormat inputFormat = new SimpleDateFormat("yyyy-MM-dd HH:mm:ss.S");
+                        Date date = inputFormat.parse(registerDate);
+
+                        // Format the date to dd-MM-yyyy
+                        SimpleDateFormat outputFormat = new SimpleDateFormat("dd-MM-yyyy HH:mm:ss");
+                        formattedDate = outputFormat.format(date);
+                    } catch (Exception e) {
+                        e.printStackTrace(); // Log exception for debugging
+                    }
+                }
+
+                if (!complaintDetails.isMissingNode()) {
+                    // Existing fields
+                    resultMap.put("complaintid", complaintDetails.path("complaintid").asText("N/A"));
+                    resultMap.put("complaintdate", formattedDate);
+                    resultMap.put("complainantName", complaintDetails.path("CustomerName").asText("N/A"));
+                    resultMap.put("mobileNumber", complaintDetails.path("CustomerMobile").asText("N/A"));
+                    resultMap.put("complaintType", complaintDetails.path("complainttype").asText("N/A"));
+                    resultMap.put("description", complaintDetails.path("complaintdetails").asText("N/A"));
+                    resultMap.put("currentStatus", complaintDetails.path("complaintcurrentstatus").asText("N/A"));
+                    resultMap.put("Street", complaintDetails.path("Street").asText("N/A"));
+                    resultMap.put("Area", complaintDetails.path("Area").asText("N/A"));
+                    resultMap.put("Landmark", complaintDetails.path("Landmark").asText("N/A"));
+                    resultMap.put("Location", complaintDetails.path("Location").asText("N/A"));
+                    resultMap.put("Zone", complaintDetails.path("Zone").asText("N/A"));
+                    resultMap.put("Division", complaintDetails.path("Division").asText("N/A"));
+                    resultMap.put("OfficialMobile", complaintDetails.path("OfficialMobile").asText("N/A"));
+                    resultMap.put("gender", gender != null ? gender : complaintDetails.path("GENDER").asText("N/A"));
+                    resultMap.put("deptname", deptname != null ? deptname : complaintDetails.path("DEPT_NAME").asText("N/A"));
+                    resultMap.put("compmode", compmode != null ? compmode : complaintDetails.path("COMP_MODE").asText("N/A"));
+
+                 // Comments section
+                    JsonNode comments = complaintDetails.path("Comments");
+                    if (!comments.isMissingNode()) {
+                        List<Map<String, Object>> commentList = new ArrayList<>();
+                        for (JsonNode commentNode : comments) {
+                            Map<String, Object> commentData = new HashMap<>();
+                            
+                            // Extracting comment details
+                            commentData.put("user", commentNode.path("user").asText("N/A"));
+                            commentData.put("message", commentNode.path("message").asText("N/A"));
+                            commentData.put("comment_date", commentNode.path("comment_date").asText("N/A"));
+                            
+                            // Handling media link (Image) as part of userimages array for each comment
+                            JsonNode userImages = commentNode.path("userimages");
+                            if (!userImages.isMissingNode() && userImages.isArray() && userImages.size() > 0) {
+                                String mediaLink = userImages.get(0).path("Comp_Image").asText(null);
+                                // If media link is valid, add it to the comment data
+                                if (mediaLink != null && !mediaLink.equals("null") && !mediaLink.isEmpty()) {
+                                    commentData.put("Comp_Image", mediaLink);
+                                } else {
+                                    commentData.put("Comp_Image", "No image available");
+                                }
+                            } else {
+                                commentData.put("Comp_Image", "No image available");
+                            }
+
+                            // Add the comment data to the list
+                            commentList.add(commentData);
+                        }
+                        resultMap.put("comments", commentList);
+                    }
+
+
+                 // Handling media link (Image) as part of userimages array
+                    String mediaLink = complaintDetails.path("mediaLink").asText(null);
+                    List<Map<String, String>> userImagesList = new ArrayList<>();
+                    Map<String, String> imageMap = new HashMap<>();
+                    imageMap.put("Comp_Image", mediaLink != null && !mediaLink.equals("null") ? mediaLink : null);
+                    userImagesList.add(imageMap);
+                    resultMap.put("userimages", userImagesList);
+
+
+                   // System.out.println("Image URL from API: " + mediaLink);
+                }
+            } else {
+                resultMap.put("error", "Failed to retrieve complaint details.");
+            }
+        } catch (Exception e) {
+            e.printStackTrace();
+            resultMap.put("error", "Error processing request");
+        }
+
+        return resultMap;
+    }
+    
+ 
+    @GetMapping("/followuplist")
+    @ResponseBody
+    public List<Map<String, Object>> getFollowUpList(
+            @RequestParam(value = "callStatus", required = false) String callStatus,
+            @RequestParam(required = false) @DateTimeFormat(pattern = "yyyy-MM-dd") LocalDate fromDate,
+            @RequestParam(required = false) @DateTimeFormat(pattern = "yyyy-MM-dd") LocalDate toDate) {
+
+        // Set default 'toDate' to a future date (1 year ahead) if not provided
+        if (toDate == null) {
+            toDate = LocalDate.now().plusMonths(1); // Set to one year ahead or any other future date
+           //toDate= qaqcService.getMaxRemainderdate();
+        }
+
+        // Set default 'fromDate' to the start of the current month if not provided
+        if (fromDate == null) {
+            fromDate = LocalDate.now().withDayOfMonth(1);  // Start from the first day of the current month
+        }
+
+        // Print debug info
+//        System.out.println("Received callStatus: " + callStatus);
+//        System.out.println("From Date: " + fromDate);
+//        System.out.println("To Date: " + toDate);
+
+        // Call the service to fetch the filtered data based on the status and date range
+        return qaqcService.getFollowUpDetailsByStatus(callStatus, fromDate, toDate);
+    }
+
+    
+    @GetMapping("/followup/todayCount")
+    public ResponseEntity<Map<String, Long>> getTodayFollowUpCount(@RequestParam String followupStatus) {
+        LocalDate today = LocalDate.now(); // Get the current date
+        Map<String, Long> counts = qaqcService.countFollowUpsByDateAndStatus(today, followupStatus);
+        
+        return ResponseEntity.ok(counts);  // Return the count in the response
+    }
+    
+    @GetMapping("/callhistory")
+    public ResponseEntity<List<Map<String, Object>>> getCallHistory(@RequestParam String complaintNumber) {
+        List<Map<String, Object>> callHistory = followUpService.getCallHistory(complaintNumber);
+        if (callHistory.isEmpty()) {
+            return ResponseEntity.status(HttpStatus.NOT_FOUND)
+                    .body(Collections.emptyList());
+        }
+        return ResponseEntity.ok(callHistory);
+    }
+    
+    @GetMapping("/getfilterreport")
+    public Map<String, Object> getFilterReports(
+            @RequestParam String startDate,
+            @RequestParam String endDate,
+            @RequestParam String status,
+            @RequestParam String group,
+            @RequestParam String type,
+            @RequestParam String mode,
+            @RequestParam String zone,
+            @RequestParam String region) {
+		Map<String, Object> response = new HashMap<>();
+
+		try {
+			
+        LocalDate fromLocalDate = LocalDate.parse(startDate, DateTimeFormatter.ISO_DATE);
+        LocalDate toLocalDate = LocalDate.parse(endDate, DateTimeFormatter.ISO_DATE);
+        String formattedFromDate = fromLocalDate.format(DateTimeFormatter.ofPattern("dd/MM/yyyy"));
+        String formattedToDate = toLocalDate.format(DateTimeFormatter.ofPattern("dd/MM/yyyy"));
+        
+        String url="https://erp.chennaicorporation.gov.in/pgr/newmobileservice?serviceId=ms_dashboard_details&From_date="+formattedFromDate+"&To_date="+formattedToDate+"&jsonResp=Yes&Status="+status+"&isQcuser=Yes"+"&ComplaintType="+type+"&ComplaintGroupId="+group+"&compmode="+mode+"&Zoneid="+zone+"&RegionId="+region;
+		System.out.println(url);
+		
+		RestTemplate restTemplate = new RestTemplate();
+
+		// Fetch response as String
+		ResponseEntity<String> responses = restTemplate.getForEntity(url, String.class);
+		String rawResponse = responses.getBody();
+
+		// Preprocess response to remove invalid characters if needed
+		if (rawResponse != null) {
+			//rawResponse = rawResponse.replaceAll("\"\"", "\""); // Replace double-double quotes
+			//rawResponse = rawResponse.replaceAll("(?<![,{])\"R", "\"R"); // Example: Fix missing commas
+		}
+		ObjectMapper objectMapper = new ObjectMapper();
+		Map<String, Object> responseMap = objectMapper.readValue(rawResponse, Map.class);
+		List<Map<String, Object>> details = (List<Map<String, Object>>) responseMap.get("Details");
+        //System.out.println(details);
+        if (details == null) {
+        	response.put("status", "nodata");
+            response.put("message", "No Data, please change criteria");
+        }
+        else {
+        	response.put("status", "success");
+            response.put("details", details);
+        }
+        
+		}
+		catch (Exception e) {
+			response.put("status", "error");
+	        response.put("message", "An error occurred while fetching data.");
+	        e.printStackTrace();
+		}
+        
+        return response;
+    }
+    
+    @GetMapping("/getunattendedcount")
+    public Map<String, Object> GetUnattendedComplaints(@RequestParam int ucount) 
+    {
+        Map<String, Object> response = new HashMap<>();
+
+        try {
+            // Logging input parameters
+            //System.out.println("Received Data:   " + ucount);
+
+            // Fetch unattended complaints
+            List<Map<String, Object>> details = qaqcService.getUnattendedlist(ucount);
+
+            if (details != null && !details.isEmpty()) {
+                response.put("status", "success");
+                response.put("details", details);
+            } else {
+                response.put("status", "nodata");
+                response.put("message", "No unattended complaints found for the given criteria.");
+            }
+        } catch (Exception e) {
+            System.err.println("Error while fetching unattended complaints: " + e.getMessage());
+            e.printStackTrace(); // Log the complete stack trace for debugging
+
+            response.put("status", "error");
+            response.put("message", "An error occurred while fetching unattended complaints. Please try again.");
+        }
+
+        return response;
+    }
+
+    @PostMapping("/closingunattendedcomplaints")
+    public ResponseEntity<Map<String, Object>> closeUnattendedComplaints(@RequestBody Map<String, Object> request) {
+        Map<String, Object> response = new HashMap<>();
+
+        try {
+            // Extract values from request map
+            String userId = (String) request.get("userId");
+            String remarks = (String) request.get("remarks");
+            List<String> complaintNumbers = (List<String>) request.get("complaintNumbers");
+
+            if (userId == null || remarks == null || complaintNumbers == null || complaintNumbers.isEmpty()) {
+                response.put("status", "error");
+                response.put("message", "Invalid request data.");
+                return ResponseEntity.badRequest().body(response);
+            }
+
+            // Get ERP Username
+            String erp_name = qaqcService.getErpusernamebyId(userId);
+            //System.out.println("ERP Name: " + erp_name);
+
+            List<String> completedComplaints = new ArrayList<>();
+            List<String> failedComplaints = new ArrayList<>();
+
+            // Process each complaint number
+            for (String complaintNumber : complaintNumbers) {
+                boolean isSuccess = qaqcService.ChangeStatusInErp(complaintNumber, erp_name, remarks);
+                if (isSuccess) {
+                    completedComplaints.add(complaintNumber);
+                } else {
+                    failedComplaints.add(complaintNumber);
+                }
+            }
+                       
+            int updated=qaqcService.UpdateInHistoryTable(completedComplaints);
+            //System.out.println("Updated rows in history table: " + updated);
+            
+            int updateInlogs=qaqcService.insertInLogs(completedComplaints,remarks,userId);
+            //System.out.println("Updated rows in logs table: " + updateInlogs);
+            
+            //System.out.println("failedComplaints===="+failedComplaints);
+
+            // Response handling
+            if (complaintNumbers.size() == completedComplaints.size()) {
+                response.put("status", "success");
+                response.put("message", "All complaints Completed successfully.");
+                response.put("completedCount", completedComplaints.size());
+            } else if (!completedComplaints.isEmpty()) {
+                response.put("status", "partial_success");
+                response.put("message", "Some complaints failed to process.");
+                response.put("completedCount", completedComplaints.size());
+                response.put("failedCount", failedComplaints.size());
+                response.put("failedComplaints", failedComplaints);
+            } else {
+                response.put("status", "error");
+                response.put("message", "Failed to process all complaints.");
+            }
+
+            return ResponseEntity.ok(response);
+        } catch (Exception e) {
+            e.printStackTrace();
+            response.put("status", "error");
+            response.put("message", "An internal server error occurred.");
+            return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(response);
+        }
+    }
+
+    
+    
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/QaqcAdminSettingsApiController.java

@@ -0,0 +1,208 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+import java.util.logging.Level;
+import java.util.logging.Logger;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.RestTemplate;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcAdminSettingService;
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+
+@RequestMapping("gcc/api/callcenterqaqc/adminsettings")
+@RestController
+public class QaqcAdminSettingsApiController {
+	
+	private final RestTemplate restTemplate;
+	private final AppConfig appConfig;
+	
+	
+	@Autowired  
+    public QaqcAdminSettingsApiController(RestTemplate restTemplate, AppConfig appConfig) {
+        this.restTemplate = restTemplate;
+        this.appConfig = appConfig;
+    }
+	
+	@Autowired
+	private QaqcAdminSettingService adminService;
+	
+	@PostMapping("/saveproductivity")
+	public ResponseEntity<Map<String, String>> saveproductivity(@RequestParam int productivity_count)
+	{
+		Map<String, String> response = new HashMap<>();
+		try {
+            
+            // Save task ID
+            int rowsInserted = adminService.saveProductivity(productivity_count);
+
+            if (rowsInserted > 0) {
+                response.put("status", "success");
+                response.put("message", "Productivity inserted successfully");
+                return ResponseEntity.ok(response);
+            }
+
+            response.put("status", "fail");
+            response.put("message", "Productivity not saved");
+            return ResponseEntity.status(HttpStatus.BAD_REQUEST).body(response);  // Change to BAD_REQUEST for failure
+
+        }  catch (Exception e) {
+            // Logging the error
+            Logger.getLogger(getClass().getName()).log(Level.SEVERE, "Error saving task", e);
+            
+            response.put("status", "error");
+            response.put("message", "Failed to save productivity");
+            return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(response);
+        }
+	}
+	
+	
+	@PostMapping("/updateproductivity")
+	public ResponseEntity<Map<String, String>> updateProductivityById(@RequestBody Map<String, Integer> requestData)
+	{			Map<String, String> response = new HashMap<>();
+		try {
+            
+            // Save task ID
+	        int productivityCount = requestData.getOrDefault("productivity_count", 0); // Default to 0 if not provided
+	        int rowsUpdated = adminService.updateProductivity(productivityCount);
+
+	        
+            if (rowsUpdated > 0) {
+                response.put("status", "success");
+                response.put("message", "Productivity saved successfully");
+                return ResponseEntity.ok(response);
+            }
+
+            response.put("status", "fail");
+            response.put("message", "Productivity not saved");
+            return ResponseEntity.status(HttpStatus.BAD_REQUEST).body(response);  // Change to BAD_REQUEST for failure
+
+        }  catch (Exception e) {
+            // Logging the error
+            Logger.getLogger(getClass().getName()).log(Level.SEVERE, "Error saving task", e);
+            
+            response.put("status", "error");
+            response.put("message", "Failed to save productivity");
+            return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(response);
+        }
+	}
+	
+	@GetMapping("/getproductivity")
+	public Integer getProductivity()
+	{
+		return adminService.getProductivity();
+	}
+	
+	@GetMapping("/getadminsettingcounts")
+	public List<Map<String, Object>> getadminsettingcounts()
+	{
+		return adminService.getAdminSettingCounts();
+				 
+	}
+	
+	@GetMapping("/assigncallingtype")
+	public List<Map<String, Object>> assigncallingtype()
+	{
+		return adminService.getAgentsForCallingtype();
+				 
+	}
+	
+	@PostMapping("/updateCallType") // Bulk update endpoint
+	public ResponseEntity<Map<String, String>> updateCallType(@RequestBody List<Map<String, Object>> selectedAgents) {
+					
+	    Map<String, String> response = new HashMap<>();
+
+	    try {
+	        int rowsUpdated = 0;
+	       
+	        // Loop through each selected agent and update their calling_type
+	        for (Map<String, Object> agent : selectedAgents) {
+	            String callingType = (String) agent.get("calling_type");
+
+	            // Parse agent_id to Integer if it's passed as a String
+	            int agentId = Integer.parseInt(agent.get("agent_id").toString());  // Ensure it's parsed as Integer
+
+	            // Update calling type for the agent
+	            rowsUpdated += adminService.updateCallType(callingType, agentId);
+	            
+	            
+	        }
+	        adminService.saveCallingTypeInSettings();
+
+	        if (rowsUpdated > 0) {
+	            response.put("status", "success");
+	            response.put("message", "Agents Assigned successfully");
+	            return ResponseEntity.ok(response);
+	        } else {
+	            response.put("status", "error");
+	            response.put("message", "No agents updated");
+	            return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(response);
+	        }
+	    } catch (Exception e) {
+	        response.put("status", "error");
+	        response.put("message", "Error occurred while updating calling types: " + e.getMessage());
+	        return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(response);
+	    }
+	}
+
+	@PostMapping("/updateagentname")
+	public ResponseEntity<Map<String, String>> updateAgentnameById(@RequestBody Map<String, String> requestData){
+		Map<String, String> response = new HashMap<>();
+		
+		try {
+	        // Extract and convert agent_id to int
+	        String agentIdStr = requestData.get("agent_id");
+	        String updatedName = requestData.get("agent_name");
+
+	        // Validate input
+	        if (agentIdStr == null || updatedName == null || updatedName.trim().isEmpty()) {
+	            response.put("status", "error");
+	            response.put("message", "Agent ID and name are required!");
+	            return ResponseEntity.badRequest().body(response);
+	        }
+
+	        int agentId;
+	        try {
+	            agentId = Integer.parseInt(agentIdStr);
+	        } catch (NumberFormatException e) {
+	            response.put("status", "error");
+	            response.put("message", "Invalid Agent ID format!");
+	            return ResponseEntity.badRequest().body(response);
+	        }
+
+	        // Call service layer to update the agent name
+	        int updatedRows = adminService.updateAgentName(agentId, updatedName); // Now agentId is an int
+
+	        if (updatedRows == -1) { // If name already exists
+	            response.put("status", "error");
+	            response.put("message", "Agent name already exists!");
+	            return ResponseEntity.status(HttpStatus.CONFLICT).body(response);
+	        } else if (updatedRows > 0) {
+	            response.put("status", "success");
+	            response.put("message", "Agent name updated successfully!");
+	            return ResponseEntity.ok(response);
+	        } else {
+	            response.put("status", "error");
+	            response.put("message", "Agent not found or update failed.");
+	            return ResponseEntity.status(HttpStatus.NOT_FOUND).body(response);
+	        }
+
+	    }
+		catch (Exception e) {
+	        response.put("status", "error");
+	        response.put("message", "Error occurred while updating Agent name " + e.getMessage());
+	        return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(response);
+	    }
+	}
+	
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/QaqcAdminSettingsMainController.java

@@ -0,0 +1,47 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.stereotype.Controller;
+import org.springframework.ui.Model;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcAdminSettingService;
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+@RequestMapping("/gcc/callcenterqaqcadminsettings") 
+@Controller("callCenterQaQcAdminSettingsController")
+public class QaqcAdminSettingsMainController {
+	
+	@Autowired
+	private QaqcAdminSettingService adminService;
+	
+	@GetMapping("/adminsettings")
+	public String viewAdminSettings(Model model) {
+		
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		
+		
+		int userId = Integer.parseInt(LoginUserId);
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String agent_name=LoginUserInfo.getCurrentUserDetails().getUsername();
+		model.addAttribute("agent_name", agent_name);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+		
+		List<Map<String, Object>> Counts=adminService.getAdminSettingCounts();
+		model.addAttribute("Counts", Counts);
+		
+		List<Map<String, Object>> agents=adminService.getAgentsForCallingtype();
+		model.addAttribute("Agents", agents);
+		
+				
+		return "modules/callcenterqaqc/qaqcadminsettings";
+	}
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/QaqcAgentAssignAPIController.java

@@ -0,0 +1,234 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.security.SecureRandom;
+import java.time.LocalDate;
+import java.time.LocalDateTime;
+import java.time.format.DateTimeFormatter;
+import java.time.format.DateTimeParseException;
+import java.util.ArrayList;
+import java.util.Collections;
+import java.util.Comparator;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+import java.util.logging.Level;
+import java.util.logging.Logger;
+import java.util.stream.Collectors;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.MediaType;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PathVariable;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.RestTemplate;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcAdminSettingService;
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcAgentAssignService;
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+
+
+@RestController
+@RequestMapping("gcc/api/callcenterqaqc/agentassign")
+public class QaqcAgentAssignAPIController {
+	
+	private final RestTemplate restTemplate;
+	
+	@Autowired  
+    public QaqcAgentAssignAPIController(RestTemplate restTemplate) {
+        this.restTemplate = restTemplate;
+    }
+	
+	@Autowired
+	private QaqcAgentAssignService agentAssignService;
+	
+	@Autowired
+	private QaqcAdminSettingService adminService;
+	
+	
+			
+	@GetMapping("/getavailableagents")
+	public ResponseEntity<Map<String, Object>> getAvailableAgents(@RequestParam int totalDataCount) {
+	    Map<String, Object> response = new HashMap<>();
+	    try {
+	        // Fetch available agents
+	        List<Map<String, Object>> availableAgents = agentAssignService.getAvailableOutboundAgents();
+	        Integer productivity_count = adminService.getProductivity();
+
+	        if (availableAgents.isEmpty() || totalDataCount == 0) {
+	            response.put("status", "error");
+	            response.put("message", "No available agents or totalDataCount must be greater than 0.");
+	            return ResponseEntity.ok(response);
+	        }
+	        
+	        
+	        // Process and filter agents based on productivity_count
+	        List<Map<String, Object>> filteredAgents = new ArrayList<>();
+	        for (Map<String, Object> agent : availableAgents) {
+	            Integer agentId = (Integer) agent.get("agent_id");
+	            String agentName = (String) agent.get("agent_name");
+	            Integer todayCount=agentAssignService.getTodayCountForAgent(agentId);
+	            Integer campaignPendingCount = agentAssignService.getCampaignPendingCountForAgent(agentId);
+	            Integer pendingCounts=todayCount+campaignPendingCount;
+	         // Log the details of each agent
+	            //System.out.println("Agent ID: " + agentId + ", Today Count: " + todayCount +", Campaign Pending Count: " + campaignPendingCount + ", Pending Counts: " + pendingCounts);
+	            
+	            if(pendingCounts<productivity_count) {
+	            filteredAgents.add(Map.of(
+	                "agent_id", agentId,
+	                "agent_name", agentName,
+	                "campaignPendingCount", campaignPendingCount,
+	                "todayCount",todayCount
+	            ));
+	            //System.out.println("Agent added to filteredAgents: " + agentName);
+
+	            }	           
+	            
+	        }
+	        //System.out.println("Filtered Agents Size: " + filteredAgents.size());
+
+	        
+	        if (filteredAgents.isEmpty()) {
+	            response.put("status", "error");
+	            response.put("message", "No Available Agents,To continue Increase the Productivity");
+	            return ResponseEntity.ok(response);
+	        }
+	        
+	        // Calculate agent_available_count based on filtered agents
+	        int agent_available_count = filteredAgents.size();
+	        
+	        // Calculate calls per agent using filtered agent count
+	        int calls_per_agent = totalDataCount / agent_available_count;
+	        int remainder = totalDataCount % agent_available_count;
+
+	        // Distribute calls_per_agent and remainder
+	        List<Map<String, Object>> finalFilteredAgents = new ArrayList<>();
+	        filteredAgents.sort(Comparator.comparingInt(agent -> (Integer) agent.get("campaignPendingCount")));
+
+	        for (int i = 0; i < filteredAgents.size(); i++) {
+	            Map<String, Object> agent = filteredAgents.get(i);
+	            Integer agentId = (Integer) agent.get("agent_id");
+	            String agentName = (String) agent.get("agent_name");
+	            Integer todayCount = (Integer) agent.get("todayCount");
+	            Integer campaignPendingCount = (Integer) agent.get("campaignPendingCount");
+	            // Add 1 extra call for agents handling the remainder, starting from the first agent
+	            int additionalCalls = (i < remainder) ? 1 : 0;
+	            int totalCallsCount = todayCount+campaignPendingCount + calls_per_agent + additionalCalls;
+
+	            if (totalCallsCount < productivity_count) {
+	                finalFilteredAgents.add(Map.of(
+	                    "agent_id", agentId,
+	                    "agent_name", agentName,
+	                    "totalCallsCount", totalCallsCount,
+	                    "todayCount",todayCount,
+	                    "campaignPendingCount", campaignPendingCount,
+	                    "calls_per_agent", calls_per_agent + additionalCalls
+	                ));
+	               // System.out.println("Agent added to final======filteredAgents: " + agentName);
+	            }
+	        }
+	        //System.out.println("Final Filtered Agents Size: " + finalFilteredAgents.size());
+	        
+	        if (finalFilteredAgents.isEmpty()) {
+	            response.put("status", "error");
+	            response.put("message", "No Available Agents,To continue Increase the Productivity");
+	            return ResponseEntity.ok(response);
+	        }
+	        
+	        
+	        int agent_available_count2 = finalFilteredAgents.size();
+	        
+	        // Calculate calls per agent using filtered agent count
+	        int calls_per_agent2 = totalDataCount / agent_available_count2;
+	        int remainder2 = totalDataCount % agent_available_count2;
+
+	        // Distribute calls_per_agent and remainder
+	        List<Map<String, Object>> LastfinalFilteredAgents = new ArrayList<>();
+	        finalFilteredAgents.sort(Comparator.comparingInt(agent -> (Integer) agent.get("campaignPendingCount")));
+
+	        for (int i = 0; i < finalFilteredAgents.size(); i++) {
+	            Map<String, Object> agent = finalFilteredAgents.get(i);
+	            Integer agentId = (Integer) agent.get("agent_id");
+	            String agentName = (String) agent.get("agent_name");
+	            Integer todayCount1 = (Integer) agent.get("todayCount");
+	            Integer campaignPendingCount = (Integer) agent.get("campaignPendingCount");
+	            // Add 1 extra call for agents handling the remainder, starting from the first agent
+	            int additionalCalls1 = (i < remainder2) ? 1 : 0;
+	            int totalCallsCount1 = todayCount1+campaignPendingCount + calls_per_agent2 + additionalCalls1;
+
+	            if (totalCallsCount1 < productivity_count) {
+	            	LastfinalFilteredAgents.add(Map.of(
+	                    "agent_id", agentId,
+	                    "agent_name", agentName,
+	                    "totalCallsCount", totalCallsCount1,
+	                    "todayCount1",todayCount1,
+	                    "campaignPendingCount", campaignPendingCount,
+	                    "calls_per_agent", calls_per_agent2 + additionalCalls1
+	                ));
+	               // System.out.println("Agent added to Lastfinal======LastfinalFilteredAgents: " + agentName);
+	            }
+	        }
+	        //System.out.println("Filtered Agents Size: " + LastfinalFilteredAgents.size());
+	        
+	        if (LastfinalFilteredAgents.isEmpty()) {
+	            response.put("status", "error");
+	            response.put("message", "No Available Agents,To continue Increase the Productivity");
+	            return ResponseEntity.ok(response);
+	        }
+
+	        // Build response
+	        response.put("status", "success");
+	        response.put("message", "Available agents fetched successfully");
+	        response.put("available_agents", LastfinalFilteredAgents);
+	        response.put("productivity_count", productivity_count);
+	        response.put("agent_available_count", LastfinalFilteredAgents.size());
+
+	        return ResponseEntity.ok(response);
+	    } catch (Exception e) {
+	        e.printStackTrace();
+
+	        // Return error response in case of failure
+	        response.put("status", "error");
+	        response.put("message", "Failed to fetch available agents");
+	        return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(response);
+	    }
+	}
+	
+	
+	@PostMapping("/taskassign")
+	public ResponseEntity<Map<String, Object>> assignTasks(@RequestBody Map<String, Object> requestData) {
+	    Map<String, Object> response;
+	    try {
+	        // Delegate transactional work to the service
+	        response = agentAssignService.assignTasksTransactionally(requestData);
+	        return ResponseEntity.ok(response);
+	    } catch (Exception e) {
+	        e.printStackTrace();
+	        response = new HashMap<>();
+	        response.put("status", "error");
+	        response.put("message", "An error occurred: " + e.getMessage());
+	        return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(response);
+	    }
+	}
+	
+	@GetMapping("/deleteRecords")
+	public ResponseEntity<String> deleteRecordsInUploadData() {
+	    try {
+	        int rowsAffected = agentAssignService.deleteUploadDataTable();
+	        if (rowsAffected > 0) {
+	            return ResponseEntity.ok("success");
+	        } else {
+	            return ResponseEntity.ok("No records to delete");
+	        }
+	    } catch (Exception e) {
+	        return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body("Error deleting records");
+	    }
+	}
+	
+	
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/QaqcAgentsAPIController.java

@@ -0,0 +1,161 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.io.InputStream;
+import java.net.URL;
+import java.net.URLConnection;
+import java.net.URLEncoder;
+import java.nio.charset.StandardCharsets;
+import java.time.LocalDate;
+import java.util.Date;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Required;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.ui.Model;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.ResponseBody;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.RestTemplate;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcAgentsService;
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+@RequestMapping("gcc/api/callcenterqaqc/agent")
+@RestController
+public class QaqcAgentsAPIController {
+	
+	private final RestTemplate restTemplate;
+	private final AppConfig appConfig;
+	
+	
+	@Autowired  
+    public QaqcAgentsAPIController(RestTemplate restTemplate, AppConfig appConfig) {
+        this.restTemplate = restTemplate;
+        this.appConfig = appConfig;
+    }
+	
+	@Autowired
+	private QaqcAgentsService agentsService;
+	
+		
+	@GetMapping("/getdataforagents")
+	public ResponseEntity<Map<String, Object>> getdataforagents(@RequestParam int agent_id,@RequestParam int qaqc_id)
+	{
+		Map<String, Object> response = new HashMap<>();
+		
+		try {
+			
+		List<Map<String, Object>> tasks = agentsService.getdataforagents(agent_id,qaqc_id);
+		
+		if (tasks.isEmpty()) {
+            
+            response.put("status", "no_data");
+            response.put("message", "No data found for the given agent_id and qaqc_id.");
+        } else {
+            // Success case
+            response.put("status", "success");
+            response.put("message", "Data retrieved successfully.");
+            response.put("tasks", tasks);
+        } 
+        return ResponseEntity.ok(response);
+
+	    } catch (Exception e) {
+	        e.printStackTrace();
+	        response.put("status", "error");
+	        response.put("message", "An error occurred: " + e.getMessage());
+	        return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(response);
+	    }
+					
+	}
+	
+	@PostMapping("/savecallstatus")
+	public ResponseEntity<String> savecallstatus(@RequestParam String call_status,@RequestParam String remarks,@RequestParam String complaintNumber)//get full body data 
+	{
+				
+		agentsService.savecallstatus(call_status, remarks,complaintNumber);//get all dbdata and save here and service also
+		agentsService.savecallstatusinlogs(call_status, remarks,complaintNumber);//get all dbdata and save here and service also
+       
+        return ResponseEntity.ok("Data Inserted successfully.");
+					
+	}
+
+	
+	
+	@GetMapping("/getagentperformancecount")
+    public List<Map<String, Object>> getAgentPerformanceCount(
+            @RequestParam(required = false) String startDate, 
+            @RequestParam(required = false) String endDate) {
+        
+    	List<Map<String, Object>> counts = agentsService.getAgentPerformanceCount(startDate, endDate);
+//    	System.out.println("fromdates: " + startDate);
+//    	System.out.println("todate: " + endDate);
+//    	System.out.println("overallcounts: " + counts );
+        return counts;
+    }
+		
+	@GetMapping("/getagentperformancelist")
+    public List<Map<String, Object>> getAgentPerformanceList(
+        @RequestParam(required = false) String startDate,
+        @RequestParam(required = false) String endDate) {
+        
+        // Fetch agent performance data from service
+        List<Map<String, Object>> agentPerformanceData = agentsService.getAgentPerformanceList(startDate, endDate);
+
+        // Log or return the data
+        //System.out.println("Agent Performance Data: " + agentPerformanceData);
+        return agentPerformanceData;
+    }
+	
+	@GetMapping("/agenttaskwise")
+	public List<Map<String, Object>> getAgentTaskwiseData(@RequestParam String agentId,@RequestParam String startDate,@RequestParam String endDate) {
+	    // Call the service to fetch agent task-wise data
+	    List<Map<String, Object>> agentTaskwiseData = agentsService.getAgentTaskwiseData(agentId, startDate, endDate);
+	    //System.out.println("Agent Task Wise Data: " + agentTaskwiseData);
+	    return agentTaskwiseData;
+	}
+	
+	@GetMapping("/agentattendedcomplaints")
+	public List<Map<String,Object>> getAttendedComplaintStatus(
+	        @RequestParam(required = false) String startDate,
+	        @RequestParam(required = false) String endDate,
+	        @RequestParam(required = false) String complaintNumber,
+	        @RequestParam(required = false) String complaintMobileNumber){
+
+	    List<Map<String, Object>> agentAttendedData = agentsService.getAttendedComplaintStatus(startDate, endDate, complaintNumber, complaintMobileNumber);
+	    //System.out.println("Agent attended Data: " + agentAttendedData);
+	    return agentAttendedData;
+	}
+	
+	@GetMapping("/attendedcomplaintshistory")
+	public List<Map<String,Object>> getAttendedComplainthistory(
+	        @RequestParam(required = false) String startDate,
+	        @RequestParam(required = false) String endDate,
+	        @RequestParam(required = false) String complaintNumber,
+	        @RequestParam(required = false) String complaintMobileNumber){
+
+	    List<Map<String, Object>> agentAttendedData = agentsService.getAttendedComplainthistory(startDate, endDate, complaintNumber, complaintMobileNumber);
+	    //System.out.println("Agent attended Data: " + agentAttendedData);
+	    return agentAttendedData;
+	}
+	
+	
+	@GetMapping("/agenttaskassign")
+	public List<Map<String, Object>> getAgentTaskwiseAssign(@RequestParam String agentId) {
+	// Call the service to fetch agent task-wise data
+	List<Map<String, Object>> agentTaskwiseAssign = agentsService.getAgentTaskwiseAssign(agentId);
+	//System.out.println("Agent Task Wise Assign: " + agentTaskwiseAssign);
+	return agentTaskwiseAssign;
+	}
+	
+	
+	
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/QaqcCallsController.java

@@ -0,0 +1,519 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.net.HttpURLConnection;
+import java.net.URL;
+import java.net.URLEncoder;
+import java.nio.charset.StandardCharsets;
+import java.text.SimpleDateFormat;
+import java.time.LocalDate;
+import java.time.LocalDateTime;
+import java.time.format.DateTimeFormatter;
+import java.time.format.DateTimeParseException;
+import java.util.ArrayList;
+import java.util.Date;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+import java.util.Objects;
+//import java.util.stream.Stream;
+import java.text.ParseException;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.ResponseBody;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.RestTemplate;
+
+import com.fasterxml.jackson.databind.JsonNode;
+import com.fasterxml.jackson.databind.ObjectMapper;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcCallsService;
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+@RequestMapping("gcc/api/callcenterqaqc/agent/qaqccalls")
+@RestController
+public class QaqcCallsController {
+
+	private final RestTemplate restTemplate;
+	private final AppConfig appConfig;
+
+	@Autowired
+	public QaqcCallsController(RestTemplate restTemplate, AppConfig appConfig) {
+		this.restTemplate = restTemplate;
+		this.appConfig = appConfig;
+	}
+
+	@Autowired
+	private QaqcCallsService qaqcCallsService;
+
+	@PostMapping("/update")
+	@ResponseBody
+	public ResponseEntity<String> updateCallDetails(@RequestParam("complaintNumber") String complaintNumber,
+			@RequestParam("dataId") int dataId, @RequestParam("action") String action,
+			@RequestParam("userId") String userId,
+			@RequestParam(value = "remainderDate", required = false, defaultValue = "-") String remainderDate,
+			@RequestParam("remarks") String remarks) {
+		try {
+//			System.out.println("Updating Complaint Number: " + complaintNumber);
+//			System.out.println("Updating Data ID: " + dataId);
+//			System.out.println("Action: " + action);
+//			System.out.println("Remarks: " + remarks);
+			int updated_agent = Integer.parseInt(userId);
+//			System.out.println("updated_agent: " + updated_agent);
+
+		
+//			  Map<String,Object> followUpComplaint =
+//			  qaqcCallsService.checkComplaintDetail(complaintNumber);
+//			  
+//			  try { 
+//				  int followupid = (int) followUpComplaint.get("id");
+//			  // update complaintstaus if exist in followup call logs table 
+//				  if (followUpComplaint != null &&!followUpComplaint.isEmpty())
+//				  {
+//					  qaqcCallsService.updateFollowupCallLogs(complaintNumber, action, remarks,followupid);
+//				  }
+//			  
+//			  }
+//			  catch(Exception e) 
+//			  { 
+//				  System.out.println("Exception:"+e);
+//			 }
+			  
+			  //to insert incorrect office mobile number details in table
+			  if(action.equals("MOBILE_NUM")) {
+			  qaqcCallsService.saveMobileNumDetails(complaintNumber, remarks); }
+			  
+			  // Get complaint details 
+			  Map<String, Object> complaintDetails =qaqcCallsService.getComplaintDetails(dataId);
+			  
+			  Integer agentId = (Integer) complaintDetails.get("agent_id");
+			  Map<String,Object> erp_username=qaqcCallsService.getErpnameById(agentId); 
+			  String Erpname=(String) erp_username.get("erp_username");
+			  
+			  // Handle COMPLETED and REOPEN actions
+			  			
+			  if ("COMPLETED".equals(action) || "REOPEN".equals(action) ||"WRONG_ASSIGN".equals(action))
+			  { 
+				  boolean statusUpdated =qaqcCallsService.ChangeStatusInErp(complaintNumber, remarks, action,Erpname);
+				  System.out.println("statusUpdated="+statusUpdated); 
+					if (!statusUpdated)
+					{
+						return ResponseEntity.ok("error");
+					}
+			  }
+			  
+			  if("FOLLOWUP".equals(action)) {
+				  
+				String pname =  (String) complaintDetails.get("complaint_person_name");
+				String mob_no =  (String) complaintDetails.get("complaint_mobilenumber");
+				String cat =  (String) complaintDetails.get("complaint_type");
+							  
+				  String result =  sendWhatsappMsg(pname, cat, mob_no, complaintNumber);
+				  if(result.equals("200")) {
+					  System.out.println("Followup Whatsapp Message Triggered for "+complaintNumber);
+				  }
+			  }
+			  
+			  
+			  
+			  
+			  // Execute common update methods
+			  qaqcCallsService.updateComplaintDetails(complaintNumber, dataId, action,remarks,updated_agent); 
+			  qaqcCallsService.updateComplaintHistoryDetails(complaintNumber,dataId, action, remarks,updated_agent, remainderDate); 
+			  Map<String, Object> logDetails =qaqcCallsService.getComplaintDetails(dataId);
+			  qaqcCallsService.uploadComplaintDetailsInLogs(logDetails, action,complaintNumber, remainderDate);
+			 
+
+			return ResponseEntity.ok("Success");
+		} catch (Exception e) {
+			e.printStackTrace();
+			return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body("Error");
+		}
+	}
+
+	@GetMapping("/getComplaintDetails")
+	public Map<String, Object> getComplaintDetails(@RequestParam String complaintNumber) {
+
+		Map<String, Object> resultMap = new HashMap<>();
+
+		try {
+			String url = "https://erp.chennaicorporation.gov.in/pgr/newmobileservice?serviceId=getComplaintByID&ComplaintId="
+					+ complaintNumber + "&imgUrlonly=yes&isQcuser=Yes&jsonResp=Yes";
+			System.out.println("Request URL: " + url);
+
+			ResponseEntity<String> responseEntity = restTemplate.getForEntity(url, String.class);
+
+			if (responseEntity.getStatusCode().is2xxSuccessful()) {
+				String responseBody = responseEntity.getBody();
+				//System.out.println("Response Body: " + responseBody);
+
+				ObjectMapper mapper = new ObjectMapper();
+				JsonNode rootNode = mapper.readTree(responseBody);
+
+				JsonNode complaintDetails = rootNode.path(0).path("ComplaintListHistory").path(0);
+
+				String registerDate = complaintDetails.path("complaintopendate").asText("N/A");
+				String ClosedDate = complaintDetails.path("complaintcloseddate").asText("N/A");
+				String ReopenDate = complaintDetails.path("REOPENDDATE").asText("N/A");
+				String FinalcloseDate = complaintDetails.path("FINALCLOSEDDATE").asText("N/A");
+				
+				//System.out.println("registerdate=====" + registerDate);
+
+				String formattedDate = "N/A"; // Default value if parsing fails
+
+				if (!registerDate.equals("N/A") && !registerDate.isEmpty()) {
+					try {
+						// Parse the input date string
+						SimpleDateFormat inputFormat = new SimpleDateFormat("yyyy-MM-dd HH:mm:ss.S");
+						Date date = inputFormat.parse(registerDate);
+
+						// Format the date to dd-MM-yyyy
+						SimpleDateFormat outputFormat = new SimpleDateFormat("dd-MM-yyyy HH:mm:ss");
+						formattedDate = outputFormat.format(date);
+					} catch (Exception e) {
+						e.printStackTrace(); // Log exception for debugging
+					}
+				}
+
+				/*
+				DateTimeFormatter inputFormatter = DateTimeFormatter.ofPattern("yyyy-MM-dd HH:mm:ss.S");
+		        DateTimeFormatter outputFormatter = DateTimeFormatter.ofPattern("dd-MM-yyyy");
+		        
+		        LocalDateTime maxDate = Stream.of(registerDate, ClosedDate, ReopenDate, FinalcloseDate)
+		                .filter(date -> date != null && !date.equalsIgnoreCase("null"))
+		                .map(date -> {
+		                    try {
+		                        return LocalDateTime.parse(date, inputFormatter);
+		                    } catch (DateTimeParseException e) {
+		                        return null; // Skip invalid date formats
+		                    }
+		                })
+		                .filter(Objects::nonNull)
+		                .max(LocalDateTime::compareTo) // Find the greatest date
+		                .orElse(null); // Default to null if no valid dates are found
+		        
+		        String greatestDateFormatted = (maxDate != null) ? maxDate.format(outputFormatter) : "N/A";
+		        */
+		        
+				SimpleDateFormat inputFormatter  = new SimpleDateFormat("yyyy-MM-dd HH:mm:ss.S");
+				SimpleDateFormat outputFormatter = new SimpleDateFormat("dd-MM-yyyy");
+
+				Date maxDate = null;
+
+				// Put all date strings into array
+				String[] dates = { registerDate, ClosedDate, ReopenDate, FinalcloseDate };
+
+				for (int i = 0; i < dates.length; i++) {
+
+				    String dateStr = dates[i];
+
+				    if (dateStr == null || "null".equalsIgnoreCase(dateStr)) {
+				        continue;
+				    }
+
+				    try {
+				        Date parsedDate = inputFormatter.parse(dateStr);
+
+				        if (maxDate == null || parsedDate.after(maxDate)) {
+				            maxDate = parsedDate;
+				        }
+
+				    } catch (ParseException e) {
+				        // Ignore invalid date formats
+				    }
+				}
+
+				String greatestDateFormatted =
+				        (maxDate != null) ? outputFormatter.format(maxDate) : "N/A";
+
+				if (!complaintDetails.isMissingNode()) {
+					// Existing fields
+					resultMap.put("complaintid", complaintDetails.path("complaintid").asText("N/A"));
+					resultMap.put("complaintdate", formattedDate);
+					resultMap.put("complainantName", complaintDetails.path("CustomerName").asText("N/A"));
+					resultMap.put("mobileNumber", complaintDetails.path("CustomerMobile").asText("N/A"));
+					resultMap.put("complaintType", complaintDetails.path("complainttype").asText("N/A"));
+					resultMap.put("description", complaintDetails.path("complaintdetails").asText("N/A"));
+					resultMap.put("currentStatus", complaintDetails.path("complaintcurrentstatus").asText("N/A"));
+					resultMap.put("OfficialMobile", complaintDetails.path("OfficialMobile").asText("N/A"));
+					resultMap.put("Street", complaintDetails.path("Street").asText("N/A"));
+					resultMap.put("Area", complaintDetails.path("Area").asText("N/A"));
+					resultMap.put("Landmark", complaintDetails.path("Landmark").asText("N/A"));
+					resultMap.put("Location", complaintDetails.path("Location").asText("N/A"));
+					resultMap.put("Zone", complaintDetails.path("Zone").asText("N/A"));
+					resultMap.put("Division", complaintDetails.path("Division").asText("N/A"));
+					resultMap.put("gender", complaintDetails.path("GENDER").asText("N/A"));
+					resultMap.put("deptname", complaintDetails.path("DEPT_NAME").asText("N/A"));
+					resultMap.put("compmode", complaintDetails.path("COMP_MODE").asText("N/A"));
+					resultMap.put("greatestDate", greatestDateFormatted);
+
+					// Comments section
+					JsonNode comments = complaintDetails.path("Comments");
+					if (!comments.isMissingNode()) {
+						List<Map<String, Object>> commentList = new ArrayList<>();
+						for (JsonNode commentNode : comments) {
+							Map<String, Object> commentData = new HashMap<>();
+
+							// Extracting comment details
+							commentData.put("user", commentNode.path("user").asText("N/A"));
+							commentData.put("message", commentNode.path("message").asText("N/A"));
+							commentData.put("comment_date", commentNode.path("comment_date").asText("N/A"));
+
+							// Handling media link (Image) as part of userimages array for each comment
+							JsonNode userImages = commentNode.path("userimages");
+							if (!userImages.isMissingNode() && userImages.isArray() && userImages.size() > 0) {
+								String mediaLink = userImages.get(0).path("Comp_Image").asText(null);
+								// If media link is valid, add it to the comment data
+								if (mediaLink != null && !mediaLink.equals("null") && !mediaLink.isEmpty()) {
+									commentData.put("Comp_Image", mediaLink);
+								} else {
+									commentData.put("Comp_Image", "No image available");
+								}
+							} else {
+								commentData.put("Comp_Image", "No image available");
+							}
+
+							// Add the comment data to the list
+							commentList.add(commentData);
+						}
+						resultMap.put("comments", commentList);
+					}
+
+					// Handling media link (Image) as part of userimages array
+					String mediaLink = complaintDetails.path("mediaLink").asText(null);
+					List<Map<String, String>> userImagesList = new ArrayList<>();
+					Map<String, String> imageMap = new HashMap<>();
+					imageMap.put("Comp_Image", mediaLink != null && !mediaLink.equals("null") ? mediaLink : null);
+					userImagesList.add(imageMap);
+					resultMap.put("userimages", userImagesList);
+
+					//System.out.println("Image URL from API: " + mediaLink);
+				}
+			} else {
+				resultMap.put("error", "Failed to retrieve complaint details.");
+			}
+		} catch (Exception e) {
+			e.printStackTrace();
+			resultMap.put("error", "Error processing request");
+		}
+
+		return resultMap;
+	}
+
+	@GetMapping("/getComplaintDetailsByMobileNumber")
+	public Map<String, Object> getComplaintDetailsByMobileNumber(@RequestParam String complaintMobileNumber,
+			@RequestParam(required = false) String startDate, @RequestParam(required = false) String endDate,
+			@RequestParam String complaintYear) {
+
+//		System.out.println("Computed Start Date: " + startDate);
+//		System.out.println("Computed End Date: " + endDate);
+//		System.out.println("Computed Year: " + complaintYear);
+//		System.out.println("Computed MobileNumber: " + complaintMobileNumber);
+
+		Map<String, Object> resultMap = new HashMap<>();
+		List<Map<String, Object>> complaintsList = new ArrayList<>();
+
+		try {
+			// Determine current year's starting date and today's date
+			LocalDate currentDate = LocalDate.now();
+			LocalDate yearStartDate = currentDate.withDayOfYear(1);
+
+			// Set default dates if startDate or endDate are empty
+			if (startDate == null || startDate.isEmpty()) {
+				startDate = yearStartDate.toString(); // Set to current year's start date
+			}
+			if (endDate == null || endDate.isEmpty()) {
+				endDate = currentDate.toString(); // Set to today's date
+			}
+
+			DateTimeFormatter inputFormatter = DateTimeFormatter.ofPattern("yyyy-MM-dd");
+			DateTimeFormatter outputFormatter = DateTimeFormatter.ofPattern("dd/MM/yyyy");
+
+			startDate = LocalDate.parse(startDate, inputFormatter).format(outputFormatter);
+			endDate = LocalDate.parse(endDate, inputFormatter).format(outputFormatter);
+
+			// Debug logs (optional)
+//			System.out.println("Formatted Start Date: " + startDate);
+//			System.out.println("Formatted End Date: " + endDate);
+
+			String url = "https://erp.chennaicorporation.gov.in/pgr/newmobileservice?serviceId=getComplaintListWithImg&From_date="
+					+ startDate + "&To_date=" + endDate
+					+ "&jsonResp=Yes&UserType=Public&Token=&PageIndex=null&Status=null&repYear=" + complaintYear
+					+ "&MobileNo=" + complaintMobileNumber;
+
+			System.out.println("Request URL: " + url);
+
+			ResponseEntity<String> responseEntity = restTemplate.getForEntity(url, String.class);
+
+			if (responseEntity.getStatusCode().is2xxSuccessful()) {
+				String responseBody = responseEntity.getBody();
+				// System.out.println("Response Body: " + responseBody);
+
+				ObjectMapper mapper = new ObjectMapper();
+				JsonNode rootNode = mapper.readTree(responseBody);
+
+				JsonNode complaintListHistory = rootNode.path(0).path("ComplaintListHistory");
+
+				if (complaintListHistory.isArray()) {
+					SimpleDateFormat inputFormat = new SimpleDateFormat("yyyy-MM-dd HH:mm:ss.S");
+		            SimpleDateFormat outputFormat = new SimpleDateFormat("dd-MM-yyyy");
+					for (JsonNode complaintDetails : complaintListHistory) {
+						Map<String, Object> complaintMap = new HashMap<>();
+
+						String registerDate = complaintDetails.path("complaintopendate").asText("N/A");
+		                Date parsedDate = null;
+
+		                if (!registerDate.equals("N/A") && !registerDate.isEmpty() && !"null".equalsIgnoreCase(registerDate)) {
+		                    try {
+		                        parsedDate = inputFormat.parse(registerDate);
+		                        String formattedDate = outputFormat.format(parsedDate);
+		                        complaintMap.put("complaintdate", formattedDate);
+		                    } catch (Exception e) {
+		                        e.printStackTrace();
+		                        complaintMap.put("complaintdate", "N/A");
+		                    }
+		                } else {
+		                    complaintMap.put("complaintdate", "N/A");
+		                }
+
+						// Add complaint details to the map
+						complaintMap.put("complaintid", complaintDetails.path("complaintid").asText("N/A"));
+						complaintMap.put("complainantName", complaintDetails.path("CustomerName").asText("N/A"));
+						complaintMap.put("mobileNumber", complaintDetails.path("CustomerMobile").asText("N/A"));
+						complaintMap.put("complaintType", complaintDetails.path("complainttype").asText("N/A"));
+						complaintMap.put("currentStatus",complaintDetails.path("complaintcurrentstatus").asText("N/A"));
+						complaintMap.put("OfficialMobile", complaintDetails.path("OfficialMobile").asText("N/A"));
+						complaintMap.put("Street", complaintDetails.path("Street").asText("N/A"));
+						complaintMap.put("Area", complaintDetails.path("Area").asText("N/A"));
+						complaintMap.put("Landmark", complaintDetails.path("Landmark").asText("N/A"));
+						complaintMap.put("Location", complaintDetails.path("Location").asText("N/A"));
+						complaintMap.put("Zone", complaintDetails.path("Zone").asText("N/A"));
+						complaintMap.put("Division", complaintDetails.path("Division").asText("N/A"));
+						String closedDate = complaintDetails.path("complaintcloseddate").asText("N/A");
+
+						// Check if the value is explicitly "null" (as a string)
+						if ("null".equalsIgnoreCase(closedDate)) {
+							closedDate = "N/A";
+						}
+
+						complaintMap.put("complaintcloseddate", closedDate);
+						complaintMap.put("parsedComplaintDate", parsedDate);
+
+						// Add the complaint to the list
+						complaintsList.add(complaintMap);
+					}
+					
+					// Sort complaintsList by parsedComplaintDate in descending order
+		            complaintsList.sort((a, b) -> {
+		                Date dateA = (Date) a.get("parsedComplaintDate");
+		                Date dateB = (Date) b.get("parsedComplaintDate");
+		                if (dateA == null && dateB == null) return 0;
+		                if (dateA == null) return 1;
+		                if (dateB == null) return -1;
+		                return dateB.compareTo(dateA);
+		            });
+		            
+		            for (Map<String, Object> complaint : complaintsList) {
+		                complaint.remove("parsedComplaintDate");
+		            }
+				}
+				resultMap.put("status", "success");
+				resultMap.put("complaints", complaintsList);
+			} else {
+				resultMap.put("status", "error");
+				resultMap.put("message", "Failed to retrieve complaint details.");
+			}
+		} catch (Exception e) {
+			e.printStackTrace();
+			resultMap.put("status", "error");
+			resultMap.put("message", "Error processing request");
+		}
+
+		return resultMap;
+	}
+
+	
+	@GetMapping("/getqcsubmittedcalls")
+	public List<Map<String, Object>> getSubmittedList(@RequestParam int userId)
+	{
+		return qaqcCallsService.getSubmitDetails(userId);
+	}
+	
+	/*
+	 * System.out.println("Computed Start Date: " + startDate);
+	 * System.out.println("Computed End Date: " + endDate);
+	 * System.out.println("Computed Year: " + complaintYear);
+	 * System.out.println("Computed MobileNumber: " + complaintMobileNumber);
+	 * 
+	 * String url
+	 * ="https://erp.chennaicorporation.gov.in/pgr/newmobileservice?serviceId=getComplaintListWithImg&From_date="
+	 * +startDate+"&To_date="+endDate+
+	 * "&jsonResp=Yes&UserType=Public&Token=&PageIndex=null&Status=null&repYear="+
+	 * complaintYear+"&MobileNo="+complaintMobileNumber;
+	 * 
+	 * System.out.println("Request URL: " + url);
+	 * 
+	 */
+	
+	
+	private String sendWhatsappMsg(String pname,String cat,String mob_no, String complaintNumber) {
+		String urlString = "";
+		
+		//urlString="https://sendapiv1.pinbot.ai/pinwa/sendMessage?apikey=5c995535-6244-11f0-98fc-02c8a5e042bd&from=919445061913&to="+mob_no+"&templateid=3285616&type=template&placeholders="+pname+"||"+cat+"||"+complaintNumber+"&button_placeholder="+complaintNumber;
+		
+		try {
+			
+			  String placeholders =
+		                URLEncoder.encode(
+		                        pname + "|~|" + cat + "|~|" + complaintNumber,
+		                        StandardCharsets.UTF_8.toString());
+
+		        String buttonPlaceholder =
+		                URLEncoder.encode(
+		                        complaintNumber,
+		                        StandardCharsets.UTF_8.toString());
+
+		        String mobile =
+		                URLEncoder.encode(
+		                        mob_no,
+		                        StandardCharsets.UTF_8.toString());
+		        
+			
+			urlString="https://sendapiv1.pinbot.ai/pinwa/sendMessage?apikey=5c995535-6244-11f0-98fc-02c8a5e042bd&from=919445061913&to="+mobile+"&templateid=3285616&type=template&placeholders="+placeholders+"&button_placeholder="+buttonPlaceholder;
+	         
+			String res = hitURL(urlString);
+			return res;
+			
+		} catch (Exception e) {
+			e.printStackTrace();
+	        return "";
+		}
+		
+         
+	}
+
+	private String hitURL(String urlString) {
+		String response = "";
+		try {
+			URL url = new URL(urlString);
+			HttpURLConnection connection = (HttpURLConnection) url.openConnection();
+			connection.setRequestMethod("GET");
+
+			int responseCode = connection.getResponseCode();
+			response = String.valueOf(responseCode);
+			//System.out.println("Response Code for URL: " + urlString + " is " + responseCode);
+
+		} catch (Exception e) {
+			e.printStackTrace();
+		}
+		System.out.println("response=" + response);
+		return response;
+	}
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/QaqcPgrComplaintsMainController.java

@@ -0,0 +1,38 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.stereotype.Controller;
+import org.springframework.ui.Model;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcAgentsService;
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+@RequestMapping("/gcc/callcenterqaqccomplaintsregistration") 
+@Controller("callCenterQaQcComplaintsRegistrationController")
+public class QaqcPgrComplaintsMainController {
+	
+	@Autowired
+	private QaqcAgentsService agentsService;
+	
+	@GetMapping("/pgrcomplaint")
+	public String viewPGRpage(Model model) {
+		String loginUserId = LoginUserInfo.getLoginUserId();
+	    int userId = Integer.parseInt(loginUserId);
+	    
+	    model.addAttribute("LoginUserId", loginUserId);
+	    model.addAttribute("userId",userId);
+	    model.addAttribute("agent_name", LoginUserInfo.getCurrentUserDetails().getUsername());
+	    model.addAttribute("UserRole", LoginUserInfo.getUserRole());
+	    
+	    List<Map<String, Object>> agent=agentsService.getAgentName(userId);
+	    model.addAttribute("agent", agent);
+	    
+	    return "modules/callcenterqaqc/pgrcomplaints";
+	}
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/QaqcTaskListAPIController.java

@@ -0,0 +1,68 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.util.List;
+
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.RestTemplate;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcAdminSettingService;
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcTaskListService;
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+
+@RequestMapping("gcc/api/callcenterqaqc/qaqctasklist")
+@RestController
+public class QaqcTaskListAPIController {
+
+	
+	private final RestTemplate restTemplate;
+	private final AppConfig appConfig;
+	
+	
+	@Autowired  
+    public QaqcTaskListAPIController(RestTemplate restTemplate, AppConfig appConfig) {
+        this.restTemplate = restTemplate;
+        this.appConfig = appConfig;
+    }
+	
+	@Autowired
+	private QaqcTaskListService tasklist;
+	
+    @GetMapping("/overalltaskcount")
+    public List<Map<String, Object>> getComplaintAndCallStatusCounts(
+            @RequestParam(required = false) String startDate, 
+            @RequestParam(required = false) String endDate) {
+        
+    	List<Map<String, Object>> counts = tasklist.getComplaintAndCallStatusCounts(startDate, endDate);
+    	//System.out.println("overallcounts:" + counts);
+        return counts;
+    }
+    
+    
+    
+    @GetMapping("/taskdatacount")
+    public List<Map<String, Object>> getTaskwiseData(
+        @RequestParam(required = false) String startDate,
+        @RequestParam(required = false) String endDate) {
+    	List<Map<String, Object>> taskdata = tasklist.getTaskwiseData(startDate, endDate);
+    	//System.out.println("taskdata "+ taskdata);
+        return taskdata;
+    }
+    
+    
+    
+    @GetMapping("/agentdatacount")
+    public List<Map<String, Object>> getAgentwiseData(@RequestParam String qaqc_id) 
+    {
+    	 List<Map<String, Object>> agentwisedata = tasklist.getAgentwiseData(qaqc_id);
+       //System.out.println("agentdata "+agentwisedata);
+    	 return agentwisedata;
+    }
+	
+	
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/ReportsMainController.java

@@ -0,0 +1,58 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import org.springframework.stereotype.Controller;
+import org.springframework.ui.Model;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+
+@RequestMapping("/gcc/callcenterqaqcreports") 
+@Controller("callCenterQaQcReportsController")
+public class ReportsMainController {
+	
+	
+	@GetMapping("/overallreport")
+	public String viewOverallReports(Model model) {
+		String loginUserId = LoginUserInfo.getLoginUserId();
+	    int userId = Integer.parseInt(loginUserId);
+	    
+	    model.addAttribute("LoginUserId", loginUserId);
+	    model.addAttribute("agent_name", LoginUserInfo.getCurrentUserDetails().getUsername());
+	    model.addAttribute("UserRole", LoginUserInfo.getUserRole());
+	    
+	    return "modules/callcenterqaqc/overallreport";
+	}
+	
+	
+	@GetMapping("/qaqctasklist")
+	public String viewqaqctasklist(Model model) {
+		
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+
+		
+		return "modules/callcenterqaqc/qaqctasklist";
+	}
+	
+	@GetMapping("/qaqcagentperformance")
+	public String viewAgentPerformance(Model model) {
+		
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		int userId = Integer.parseInt(LoginUserId);
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String agent_name=LoginUserInfo.getCurrentUserDetails().getUsername();
+		model.addAttribute("agent_name", agent_name);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+				
+		return "modules/callcenterqaqc/qaqcagentperformance";
+	}
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/ScpApiController.java

@@ -0,0 +1,563 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.time.LocalDate;
+import java.time.format.DateTimeFormatter;
+import java.util.ArrayList;
+import java.util.Collections;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+import java.util.stream.Collectors;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.HttpClientErrorException;
+import org.springframework.web.client.HttpServerErrorException;
+import org.springframework.web.client.ResourceAccessException;
+import org.springframework.web.client.RestTemplate;
+
+import com.fasterxml.jackson.core.type.TypeReference;
+import com.fasterxml.jackson.databind.JsonNode;
+import com.fasterxml.jackson.databind.ObjectMapper;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.ScpService;
+
+@RestController
+@RequestMapping("/gcc/api/scp")
+public class ScpApiController {
+	
+	
+	@Autowired
+	private RestTemplate restTemplate;
+	
+	@Autowired
+	private ObjectMapper objectMapper;
+	
+	@Autowired
+	private ScpService scpservice;
+	
+	@GetMapping("/getdatabyfilters")
+	public Map<String, Object> getdatabyfilters(
+	        @RequestParam String startDate,
+	        @RequestParam String endDate,
+	        @RequestParam String zone,
+	        @RequestParam String ward) {
+
+	    Map<String, Object> response = new HashMap<>();
+
+	    try {
+	    	
+	    	DateTimeFormatter inputFormat = DateTimeFormatter.ofPattern("yyyy-MM-dd");
+	        DateTimeFormatter outputFormat = DateTimeFormatter.ofPattern("dd-MM-yyyy");
+
+	        String formattedStartDate = LocalDate.parse(startDate, inputFormat).format(outputFormat);
+	        String formattedEndDate = LocalDate.parse(endDate, inputFormat).format(outputFormat);
+	    	
+	        // Build API URL
+	        String apiUrl = "https://gccservices.in/gccofficialapp/api/asset/scpfilterReports"
+	                + "?assetTypeId=2"
+	                + "&fromDate=" + formattedStartDate
+	                + "&toDate=" + formattedEndDate
+	                + "&loginId=5662";
+
+	        if (!zone.isEmpty()) {
+	            apiUrl += "&zone=" + zone;
+	        }
+	        if (!ward.isEmpty()) {
+	            apiUrl += "&ward=" + ward;
+	        }
+
+	        System.out.println("apiUrl=" + apiUrl);
+
+	        // Call the external API
+	        RestTemplate restTemplate = new RestTemplate();
+	        ResponseEntity<String> apiResponse = restTemplate.getForEntity(apiUrl, String.class);
+
+	        if (apiResponse.getStatusCode().is2xxSuccessful() && apiResponse.getBody() != null) {
+
+	            ObjectMapper mapper = new ObjectMapper();
+
+	            // Parse full JSON
+	            JsonNode rootNode = mapper.readTree(apiResponse.getBody());
+
+	            // Extract "scpreport" array
+	            JsonNode reportNode = rootNode.path("scpreport");
+
+	            if (reportNode.isMissingNode() || !reportNode.isArray() || reportNode.size() == 0) {
+	                response.put("status", "nodata");
+	                response.put("data", Collections.emptyList());
+	            } else {
+	                // Convert JSON array → List<Map<String, Object>>
+	                List<Map<String, Object>> reportList = mapper.convertValue(
+	                        reportNode,
+	                        new TypeReference<List<Map<String, Object>>>() {}
+	                );
+
+	                response.put("status", "success");
+	                response.put("data", reportList);
+	                if(zone.isEmpty() && ward.isEmpty()) {
+	                	response.put("table", "table1");
+	                }
+	                else if(ward.isEmpty() && !zone.isEmpty()) {
+	                	response.put("table", "table2");
+	                }
+	                else if(!ward.isEmpty() && !zone.isEmpty()) {
+	                	response.put("table", "table3");
+	                }
+	                
+	            }
+	        } else {
+	            response.put("status", "nodata");
+	            response.put("data", Collections.emptyList());
+	        }
+
+	    } catch (Exception e) {
+	        e.printStackTrace();
+	        response.put("status", "error");
+	        response.put("message", e.getMessage());
+	    }
+
+	    return response;
+	}
+	
+	@GetMapping("/getzones")
+	public ResponseEntity<Map<String, Object>> getzones() {
+	    String apiUrl = "https://gccservices.in/gccrestservices/dropdown/api/zone";
+	    Map<String, Object> responseMap = new HashMap<>();
+
+	    try {
+	        RestTemplate restTemplate = new RestTemplate();
+	        String response = restTemplate.getForObject(apiUrl, String.class);
+
+	        ObjectMapper objectMapper = new ObjectMapper();
+	        JsonNode rootArray = objectMapper.readTree(response);
+
+	        // ✅ The response is an array, so get the first element
+	        if (rootArray.isArray() && rootArray.size() > 0) {
+	            JsonNode firstObject = rootArray.get(0);
+
+	            boolean status = firstObject.path("status").asBoolean(false);
+
+	            if (status) {
+	                JsonNode dataArray = firstObject.path("data");
+	                responseMap.put("status", "success");
+	                responseMap.put("code", 200);
+	                responseMap.put("message", "Data found");
+	                responseMap.put("data", objectMapper.convertValue(
+	                        dataArray, new TypeReference<List<Map<String, Object>>>() {}));
+	                return ResponseEntity.ok(responseMap);
+	            } else {
+	                responseMap.put("status", "failure");
+	                responseMap.put("code", 404);
+	                responseMap.put("message", "No Zones found");
+	                return ResponseEntity.status(HttpStatus.NOT_FOUND).body(responseMap);
+	            }
+	        } else {
+	            responseMap.put("status", "failure");
+	            responseMap.put("code", 404);
+	            responseMap.put("message", "Invalid response format");
+	            return ResponseEntity.status(HttpStatus.NOT_FOUND).body(responseMap);
+	        }
+
+	    } catch (Exception ex) {
+	        responseMap.put("status", "error");
+	        responseMap.put("code", HttpStatus.INTERNAL_SERVER_ERROR.value());
+	        responseMap.put("message", "Unexpected error occurred");
+	        responseMap.put("details", ex.getMessage());
+	        return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(responseMap);
+	    }
+	}
+	
+	
+	@GetMapping("/getwardbyzone")
+	public ResponseEntity<Map<String, Object>> getwardbyzone( @RequestParam String zone) {
+	    String apiUrl = "https://gccservices.in/gccrestservices/dropdown/api/wardbyzone?zoneId="+zone;
+	    Map<String, Object> responseMap = new HashMap<>();
+
+	    try {
+	        RestTemplate restTemplate = new RestTemplate();
+	        String response = restTemplate.getForObject(apiUrl, String.class);
+
+	        ObjectMapper objectMapper = new ObjectMapper();
+	        JsonNode rootArray = objectMapper.readTree(response);
+
+	        // ✅ The response is an array, so get the first element
+	        if (rootArray.isArray() && rootArray.size() > 0) {
+	            JsonNode firstObject = rootArray.get(0);
+
+	            boolean status = firstObject.path("status").asBoolean(false);
+
+	            if (status) {
+	                JsonNode dataArray = firstObject.path("data");
+	                responseMap.put("status", "success");
+	                responseMap.put("code", 200);
+	                responseMap.put("message", "Data found");
+	                responseMap.put("data", objectMapper.convertValue(
+	                        dataArray, new TypeReference<List<Map<String, Object>>>() {}));
+	                return ResponseEntity.ok(responseMap);
+	            } else {
+	                responseMap.put("status", "failure");
+	                responseMap.put("code", 404);
+	                responseMap.put("message", "No Zones found");
+	                return ResponseEntity.status(HttpStatus.NOT_FOUND).body(responseMap);
+	            }
+	        } else {
+	            responseMap.put("status", "failure");
+	            responseMap.put("code", 404);
+	            responseMap.put("message", "Invalid response format");
+	            return ResponseEntity.status(HttpStatus.NOT_FOUND).body(responseMap);
+	        }
+
+	    } catch (Exception ex) {
+	        responseMap.put("status", "error");
+	        responseMap.put("code", HttpStatus.INTERNAL_SERVER_ERROR.value());
+	        responseMap.put("message", "Unexpected error occurred");
+	        responseMap.put("details", ex.getMessage());
+	        return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(responseMap);
+	    }
+	}
+	
+	
+	@GetMapping("/getstreetdetails")
+	public Map<String, Object> getstreetdetails(
+	        @RequestParam String startDate,
+	        @RequestParam String endDate,
+	        @RequestParam String variable) {
+
+	    Map<String, Object> response = new HashMap<>();
+
+	    try {
+	        DateTimeFormatter inputFormat = DateTimeFormatter.ofPattern("yyyy-MM-dd");
+	        DateTimeFormatter outputFormat = DateTimeFormatter.ofPattern("dd-MM-yyyy");
+
+	        String formattedStartDate = LocalDate.parse(startDate, inputFormat).format(outputFormat);
+	        String formattedEndDate = LocalDate.parse(endDate, inputFormat).format(outputFormat);
+
+	        // 🔹 Call external API
+	        String apiUrl = "https://gccservices.in/gccofficialapp/api/asset/scpReportAssetList"
+	                + "?assetTypeId=2"
+	                + "&fromDate=" + formattedStartDate
+	                + "&toDate=" + formattedEndDate
+	                + "&loginId=5662"
+	                + "&status=Cleaned"
+	                + "&streetid=" + variable;
+
+	        RestTemplate restTemplate = new RestTemplate();
+	        ResponseEntity<String> apiResponse = restTemplate.getForEntity(apiUrl, String.class);
+
+	        List<Map<String, Object>> reportData = new ArrayList<>();
+
+	        if (apiResponse.getStatusCode().is2xxSuccessful() && apiResponse.getBody() != null) {
+	            ObjectMapper mapper = new ObjectMapper();
+	            JsonNode rootNode = mapper.readTree(apiResponse.getBody());
+	            JsonNode reportNode = rootNode.path("scpreport");
+
+	            if (reportNode.isArray() && reportNode.size() > 0) {
+	                reportData = mapper.convertValue(
+	                        reportNode,
+	                        new TypeReference<List<Map<String, Object>>>() {}
+	                );
+	            }
+	        }
+
+	        if (reportData.isEmpty()) {
+	            response.put("status", "nodata");
+	            response.put("data", Collections.emptyList());
+	        } else {
+	            // 🔹 Enrich each data item with questions_part
+	            List<Map<String, Object>> enrichedData = scpservice.enrichScpReportWithQuestions(reportData);
+
+	            response.put("status", "success");
+	            response.put("data", enrichedData);
+	        }
+
+	    } catch (Exception e) {
+	        e.printStackTrace();
+	        response.put("status", "error");
+	        response.put("message", e.getMessage());
+	    }
+
+	    return response;
+	}
+
+
+//	@PostMapping("/saveanswer")
+//    public ResponseEntity<Map<String, Object>> saveAnswer(@RequestBody List<Map<String, Object>> answers) {
+//        Map<String, Object> response = new HashMap<>();
+//
+//        try {
+//            boolean success = scpservice.saveAnswers(answers);
+//            if (success) {
+//                response.put("status", "success");
+//                response.put("message", "Feedback submitted successfully!");
+//                return ResponseEntity.ok(response);
+//            } else {
+//                response.put("status", "error");
+//                response.put("message", "Fail to Save.");
+//                return ResponseEntity.status(500).body(response);
+//            }
+//        } catch (Exception e) {
+//            e.printStackTrace();
+//            response.put("status", "error");
+//            response.put("message", "Exception: " + e.getMessage());
+//            return ResponseEntity.status(500).body(response);
+//        }
+//    }
+	
+	
+	@PostMapping("/saveanswer")
+	public ResponseEntity<Map<String, Object>> saveAnswer(@RequestBody List<Map<String, Object>> answers) {
+	    Map<String, Object> response = new HashMap<>();
+
+	    try {
+	        String result = scpservice.saveAnswers(answers);
+
+	        if ("success".equals(result)) {
+	            response.put("status", "success");
+	            response.put("message", "Feedback submitted successfully!");
+	            return ResponseEntity.ok(response);
+
+	        } else if ("duplicate".equals(result)) {
+	            response.put("status", "duplicate");
+	            response.put("message", "Already submitted by another one, So refresh the page");
+	            return ResponseEntity.ok(response);
+
+	        } else {
+	            response.put("status", "error");
+	            response.put("message", "Fail to Save.");
+	            return ResponseEntity.ok(response);
+	        }
+
+	    } catch (Exception e) {
+	        e.printStackTrace();
+	        response.put("status", "error");
+	        response.put("message", "Exception: " + e.getMessage());
+	        return ResponseEntity.status(500).body(response);
+	    }
+	}
+
+	
+	
+	@GetMapping("/getreportdatabyfilters")
+	public Map<String, Object> getreportdatabyfilters(
+	        @RequestParam String startDate,
+	        @RequestParam String endDate,
+	        @RequestParam String zone,
+	        @RequestParam String ward) {
+
+	    Map<String, Object> response = new HashMap<>();
+
+	    try {
+	    	
+	    	DateTimeFormatter inputFormat = DateTimeFormatter.ofPattern("yyyy-MM-dd");
+	        DateTimeFormatter outputFormat = DateTimeFormatter.ofPattern("dd-MM-yyyy");
+
+	        String formattedStartDate = LocalDate.parse(startDate, inputFormat).format(outputFormat);
+	        String formattedEndDate = LocalDate.parse(endDate, inputFormat).format(outputFormat);
+	    	
+	        // Build API URL
+	        String apiUrl = "https://gccservices.in/gccofficialapp/api/asset/scpfilterReports"
+	                + "?assetTypeId=2"
+	                + "&fromDate=" + formattedStartDate
+	                + "&toDate=" + formattedEndDate
+	                + "&loginId=5662";
+
+	        if (!zone.isEmpty()) {
+	            apiUrl += "&zone=" + zone;
+	        }
+	        if (!ward.isEmpty()) {
+	            apiUrl += "&ward=" + ward;
+	        }
+
+	        System.out.println("apiUrl=" + apiUrl);
+
+	        // Call the external API
+	        RestTemplate restTemplate = new RestTemplate();
+	        ResponseEntity<String> apiResponse = restTemplate.getForEntity(apiUrl, String.class);
+
+	        if (apiResponse.getStatusCode().is2xxSuccessful() && apiResponse.getBody() != null) {
+
+	            ObjectMapper mapper = new ObjectMapper();
+
+	            // Parse full JSON
+	            JsonNode rootNode = mapper.readTree(apiResponse.getBody());
+
+	            // Extract "scpreport" array
+	            JsonNode reportNode = rootNode.path("scpreport");
+
+	            if (reportNode.isMissingNode() || !reportNode.isArray() || reportNode.size() == 0) {
+	                response.put("status", "nodata");
+	                response.put("data", Collections.emptyList());
+	            } else {
+	                // Convert JSON array → List<Map<String, Object>>
+	                List<Map<String, Object>> reportList = mapper.convertValue(
+	                        reportNode,
+	                        new TypeReference<List<Map<String, Object>>>() {}
+	                );
+	                
+	                
+	                // Declare dbMap outside conditional blocks
+	                Map<String, Map<String, Object>> dbMap = new HashMap<>();
+	                List<Map<String, Object>> dbList = new ArrayList<>();
+/*
+	                // Fetch DB data based on filters
+	                if (zone.isEmpty() && ward.isEmpty()) {
+	                    dbList = scpservice.getZoneWiseReportData();
+	                    dbMap = dbList.stream().collect(Collectors.toMap(
+	                            row -> String.valueOf(row.get("zone")),
+	                            row -> row
+	                    ));
+	                } else if (ward.isEmpty() && !zone.isEmpty()) {
+	                    dbList = scpservice.getWardWiseReportData(zone);
+	                    dbMap = dbList.stream().collect(Collectors.toMap(
+	                            row -> String.valueOf(row.get("ward")),
+	                            row -> row
+	                    ));
+	                } else if (!ward.isEmpty() && !zone.isEmpty()) {
+	                    dbList = scpservice.getStreetWiseReportData(zone, ward);
+	                    dbMap = dbList.stream().collect(Collectors.toMap(
+	                            row -> String.valueOf(row.get("streetid")),
+	                            row -> row
+	                    ));
+	                }
+	                */
+	             // Fetch DB data based on filters
+	                if (zone.isEmpty() && ward.isEmpty()) {
+
+	                    dbList = scpservice.getZoneWiseReportData();
+
+	                    for (Map<String, Object> row : dbList) {
+	                        String key = String.valueOf(row.get("zone"));
+	                        dbMap.put(key, row);
+	                    }
+
+	                } else if (ward.isEmpty() && !zone.isEmpty()) {
+
+	                    dbList = scpservice.getWardWiseReportData(zone);
+
+	                    for (Map<String, Object> row : dbList) {
+	                        String key = String.valueOf(row.get("ward"));
+	                        dbMap.put(key, row);
+	                    }
+
+	                } else if (!ward.isEmpty() && !zone.isEmpty()) {
+
+	                    dbList = scpservice.getStreetWiseReportData(zone, ward);
+
+	                    for (Map<String, Object> row : dbList) {
+	                        String key = String.valueOf(row.get("streetid"));
+	                        dbMap.put(key, row);
+	                    }
+	                }
+	                
+	                
+	                // Merge API data with DB data
+	             // Merge API data with DB data
+	                for (int i = 0; i < reportList.size(); i++) {
+	                    Map<String, Object> apiRow = reportList.get(i);
+	                    String variableValue = String.valueOf(apiRow.get("VARIABLE"));
+	                    boolean isLast = (i == reportList.size() - 1); // check if it's the last element
+
+	                    if (dbMap.containsKey(variableValue)) {
+	                        Map<String, Object> dbRow = dbMap.get(variableValue);
+	                        apiRow.put("Completed", dbRow.get("Completed"));
+	                        apiRow.put("Yes", dbRow.get("YesCount"));
+	                        apiRow.put("No", dbRow.get("NoCount"));
+	                        apiRow.put("Available", dbRow.get("AvailableCount"));
+	                        apiRow.put("Not Available", dbRow.get("NotAvailableCount"));
+	                        apiRow.put("Image Not Clear", dbRow.get("ImageNotClearCount"));
+	                        apiRow.put("LidGoodYesCount", dbRow.get("LidGoodYesCount"));
+	                        apiRow.put("LidGoodNoCount", dbRow.get("LidGoodNoCount"));
+	                    } else {
+	                        // If last list → use "-"
+	                        if (isLast) {
+	                            apiRow.put("Completed", "-");
+	                            apiRow.put("Yes", "-");
+	                            apiRow.put("No", "-");
+	                            apiRow.put("Available", "-");
+	                            apiRow.put("Not Available", "-");
+	                            apiRow.put("Image Not Clear", "-");
+	                            apiRow.put("LidGoodYesCount", "-");
+	                            apiRow.put("LidGoodNoCount", "-");
+	                        } else {
+	                            // For all others → use 0
+	                            apiRow.put("Completed", 0);
+	                            apiRow.put("Yes", 0);
+	                            apiRow.put("No", 0);
+	                            apiRow.put("Available", 0);
+	                            apiRow.put("Not Available", 0);
+	                            apiRow.put("Image Not Clear", 0);
+	                            apiRow.put("LidGoodYesCount", 0);
+	                            apiRow.put("LidGoodNoCount", 0);
+	                        }
+	                    }
+	                }
+
+
+	                response.put("status", "success");
+	                response.put("data", reportList);
+	                if(zone.isEmpty() && ward.isEmpty()) {
+	                	response.put("table", "table1");
+	                }
+	                else if(ward.isEmpty() && !zone.isEmpty()) {
+	                	response.put("table", "table2");
+	                }
+	                else if(!ward.isEmpty() && !zone.isEmpty()) {
+	                	response.put("table", "table3");
+	                }
+	                
+	            }
+	        } else {
+	            response.put("status", "nodata");
+	            response.put("data", Collections.emptyList());
+	        }
+
+	    } catch (Exception e) {
+	        e.printStackTrace();
+	        response.put("status", "error");
+	        response.put("message", e.getMessage());
+	    }
+
+	    return response;
+	}
+	
+	
+	@GetMapping("/getdetailreportdata")
+	public Map<String, Object> getDetailreportdatabyfilters(
+	        @RequestParam String startDate,
+	        @RequestParam String endDate) {
+		
+		 Map<String, Object> response = new HashMap<>();
+		
+		 try {
+			 
+			 List<Map<String,Object>> list=scpservice.getdetailreport(startDate,endDate);
+			 
+			 if(list.isEmpty()) {
+				 response.put("status", "nodata");
+			     response.put("message", "No Data");
+			 }
+			 else {
+				 	response.put("status", "success");
+			        response.put("data", list);
+			        response.put("message", "Fetched Data Successfully");
+			 }
+		 }
+		 catch (Exception e) {
+		        e.printStackTrace();
+		        response.put("status", "error");
+		        response.put("message", e.getMessage());
+		    }
+		 
+		return response;
+	}
+	
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/ScpMaincontroller.java

@@ -0,0 +1,55 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.stereotype.Controller;
+import org.springframework.ui.Model;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.QaqcAgentsService;
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+@RequestMapping("/gcc/callcenterqaqcscp") 
+@Controller("callCenterQaQcScpController")
+public class ScpMaincontroller {
+		
+	@Autowired
+	private QaqcAgentsService agentsService;
+	
+	@GetMapping("/scpverification")
+	public String viewDomesticWastepage(Model model) {
+		String loginUserId = LoginUserInfo.getLoginUserId();
+	    int userId = Integer.parseInt(loginUserId);
+	    
+	    model.addAttribute("LoginUserId", loginUserId);
+	    model.addAttribute("userId",userId);
+	    model.addAttribute("agent_name", LoginUserInfo.getCurrentUserDetails().getUsername());
+	    model.addAttribute("UserRole", LoginUserInfo.getUserRole());
+	    
+	    List<Map<String, Object>> agent=agentsService.getAgentName(userId);
+	    model.addAttribute("agent", agent);
+	    
+	    return "modules/callcenterqaqc/scpverification";
+	}
+	
+	
+	@GetMapping("/scpreport")
+	public String viewReportPage(Model model) {
+		String loginUserId = LoginUserInfo.getLoginUserId();
+	    int userId = Integer.parseInt(loginUserId);
+	    
+	    model.addAttribute("LoginUserId", loginUserId);
+	    model.addAttribute("userId",userId);
+	    model.addAttribute("agent_name", LoginUserInfo.getCurrentUserDetails().getUsername());
+	    model.addAttribute("UserRole", LoginUserInfo.getUserRole());
+	    
+	    List<Map<String, Object>> agent=agentsService.getAgentName(userId);
+	    model.addAttribute("agent", agent);
+	    
+	    return "modules/callcenterqaqc/scpreport";
+	}
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/SocialMediaApiController.java

@@ -0,0 +1,464 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.io.InputStream;
+import java.net.URL;
+import java.net.URLConnection;
+import java.net.URLEncoder;
+import java.nio.charset.StandardCharsets;
+import java.text.SimpleDateFormat;
+import java.time.LocalDate;
+import java.time.format.DateTimeFormatter;
+import java.time.format.DateTimeParseException;
+import java.util.ArrayList;
+import java.util.Date;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.ResponseBody;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.RestTemplate;
+import org.springframework.web.multipart.MultipartFile;
+
+import com.fasterxml.jackson.databind.JsonNode;
+import com.fasterxml.jackson.databind.ObjectMapper;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.SocialMediaService;
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+
+@RequestMapping("gcc/api/callcenterqaqc/socialmedia")
+@RestController
+public class SocialMediaApiController {
+
+	private final RestTemplate restTemplate;
+	private final AppConfig appConfig;
+	
+	@Autowired
+	public SocialMediaService socialservice;
+	
+	@Autowired  
+    public SocialMediaApiController(RestTemplate restTemplate, AppConfig appConfig) {
+        this.restTemplate = restTemplate;
+        this.appConfig = appConfig;
+    }
+	
+	@PostMapping("/update")
+	@ResponseBody
+	public ResponseEntity<String> updateCallDetails(@RequestParam("complaintNumber") String complaintNumber,			
+			@RequestParam("userId") String userId,@RequestParam("action") String action,@RequestParam("remarks") String remarks,
+			@RequestParam(value = "remainderDate", required = false) String remainderDate
+			) {
+		try {
+//			System.out.println("Updating Complaint Number: " + complaintNumber);
+//			System.out.println("userId= " + userId);
+//			System.out.println("action= " + action);
+//			System.out.println("remarks="+remarks);
+			int updated_agent = Integer.parseInt(userId);
+//			System.out.println("remainderDate: " + remainderDate);
+			if(remarks.isEmpty())
+			{
+				remarks="N/A";
+			}
+			
+			String erp_name=socialservice.getErpusernamebyId(userId);
+//			System.out.println("erp_name=="+erp_name);
+			if (erp_name.isEmpty()) {
+				return ResponseEntity.ok("erpname");
+			}
+			
+			if ("COMPLETED".equals(action) || "REOPEN".equals(action))
+			{	
+				boolean statusUpdated =ChangeStatusInErp(complaintNumber,action,remarks,erp_name);
+				//System.out.println("statusUpdated="+statusUpdated); 
+				
+				if (!statusUpdated)
+				{
+					return ResponseEntity.ok("error");
+				} 
+			}
+			
+
+			Map<String, Object> details =getDetailsByComplaintNumber(complaintNumber);
+			int rowInserted=socialservice.uploadComplaintDetailsInLogs(details,action,remarks,updated_agent,remainderDate);
+			if(rowInserted!=1)
+			{
+				return ResponseEntity.ok("save");
+			}	
+			return ResponseEntity.ok("Success");
+		} catch (Exception e) {
+			e.printStackTrace();
+			return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body("Error");
+		}
+	}
+	
+	public  Map<String, Object> getDetailsByComplaintNumber(String complaintNumber) {
+		
+		Map<String, Object> resultMap = new HashMap<>();
+
+        try {
+            String url = "https://erp.chennaicorporation.gov.in/pgr/newmobileservice?serviceId=getComplaintByID&ComplaintId=" 
+                + complaintNumber + "&imgUrlonly=yes&isQcuser=Yes&jsonResp=Yes";
+            //System.out.println("Request URL: " + url);
+
+            ResponseEntity<String> responseEntity = restTemplate.getForEntity(url, String.class);
+
+            if (responseEntity.getStatusCode().is2xxSuccessful()) {
+                String responseBody = responseEntity.getBody();
+                //System.out.println("Response Body: " + responseBody);
+
+                ObjectMapper mapper = new ObjectMapper();
+                JsonNode rootNode = mapper.readTree(responseBody);
+
+                JsonNode complaintDetails = rootNode.path(0).path("ComplaintListHistory").path(0);
+                
+                String registerDate=complaintDetails.path("complaintopendate").asText("N/A");
+                //System.out.println("registerdate====="+registerDate);
+                
+                String formattedDate = "N/A"; // Default value if parsing fails
+
+                if (!registerDate.equals("N/A") && !registerDate.isEmpty()) {
+                    try {
+                        // Parse the input date string
+                        SimpleDateFormat inputFormat = new SimpleDateFormat("yyyy-MM-dd HH:mm:ss.S");
+                        Date date = inputFormat.parse(registerDate);
+
+                        // Format the date to dd-MM-yyyy
+                        SimpleDateFormat outputFormat = new SimpleDateFormat("dd-MM-yyyy");
+                        formattedDate = outputFormat.format(date);
+                    } catch (Exception e) {
+                        e.printStackTrace(); // Log exception for debugging
+                    }
+                }
+
+                if (!complaintDetails.isMissingNode()) {
+                    // Existing fields
+                    resultMap.put("complaintid", complaintDetails.path("complaintid").asText("N/A"));
+                    resultMap.put("complaintdate", formattedDate);
+                    resultMap.put("complainantName", complaintDetails.path("CustomerName").asText("N/A"));
+                    resultMap.put("mobileNumber", complaintDetails.path("CustomerMobile").asText("N/A"));
+                    resultMap.put("complaintType", complaintDetails.path("complainttype").asText("N/A"));
+                    resultMap.put("description", complaintDetails.path("complaintdetails").asText("N/A"));
+                    resultMap.put("currentStatus", complaintDetails.path("complaintcurrentstatus").asText("N/A"));
+                    resultMap.put("Street", complaintDetails.path("Street").asText("N/A"));
+                    resultMap.put("Area", complaintDetails.path("Area").asText("N/A"));
+                    resultMap.put("Landmark", complaintDetails.path("Landmark").asText("N/A"));
+                    resultMap.put("Location", complaintDetails.path("Location").asText("N/A"));
+                    resultMap.put("Zone", complaintDetails.path("Zone").asText("N/A"));
+                    resultMap.put("Division", complaintDetails.path("Division").asText("N/A"));
+                    resultMap.put("OfficialMobile", complaintDetails.path("OfficialMobile").asText("N/A"));
+                    resultMap.put("gender", complaintDetails.path("GENDER").asText("N/A"));
+                    resultMap.put("deptname",complaintDetails.path("DEPT_NAME").asText("N/A"));
+                    resultMap.put("compmode", complaintDetails.path("COMP_MODE").asText("N/A"));
+                    resultMap.put("Officialname", complaintDetails.path("Officialname").asText("N/A"));
+
+                 
+                }
+            } else {
+                resultMap.put("error", "Failed to retrieve complaint details.");
+            }
+        } catch (Exception e) {
+            e.printStackTrace();
+            resultMap.put("error", "Error processing request");
+        }
+
+        return resultMap;
+    }
+
+	
+	public boolean ChangeStatusInErp(String complaintNumber,String action ,String remarks,String erp_name) {
+	    String baseUrl = "https://erp.chennaicorporation.gov.in/pgr/external/mobileservice?";
+	    String status = "";
+	    
+	   	    	 	       
+	   //String Erpname ="QAops1";
+	  
+	    try {
+	        // Encode parameters
+	        String encodedComplaintNumber = URLEncoder.encode(complaintNumber, StandardCharsets.UTF_8.toString()).replace("+", "%20");
+	        String encodedRemarks = URLEncoder.encode(remarks, StandardCharsets.UTF_8.toString()).replace("+", "%20");
+	        String encodedErpname = URLEncoder.encode(erp_name, StandardCharsets.UTF_8.toString()).replace("+", "%20");
+	        
+	     // Determine status based on action
+	        if ("COMPLETED".equals(action)) {
+	            status = "11";
+	        } else if ("REOPEN".equals(action)) {	        	
+	            status = "9";
+	        } else {
+	            return false; // Invalid action, return false
+	        }
+
+	        // Construct the URL
+	        String urlString = baseUrl
+	                + "serviceId=UpdateComplaint"
+	                + "&ComplaintId=" + encodedComplaintNumber
+	                + "&Message=" + encodedRemarks
+	                + "&UserType=Official"
+	                + "&Status=" + status
+	                + "&Comp_Image="
+	                + "&erp_username=" + encodedErpname;
+
+	        System.out.println("ERP Hitting URL="+urlString);
+
+	        // Send the request
+	        return sendRequest(urlString);
+	       // return true;
+	    } catch (Exception e) {
+	        e.printStackTrace();
+	        return false;
+	    }
+	}
+
+
+	private boolean sendRequest(String urlString) {
+	    try {
+	        URL url = new URL(urlString);
+	        URLConnection urlcon = url.openConnection();
+	        InputStream stream = urlcon.getInputStream();
+	        StringBuilder responseBuilder = new StringBuilder();
+	        int i;
+	        while ((i = stream.read()) != -1) {
+	            responseBuilder.append((char) i);
+	        }
+	        stream.close();
+
+	        // Parse the response
+	        String response = responseBuilder.toString();
+	        //System.out.println("Raw Response: " + response);
+
+	        // Check ResultStatus in the response
+	        if (response.contains("\"ResultStatus\": true")) {
+	            //System.out.println("ResultStatus is true in the response.");
+	            return true;
+	        } else {
+	            System.out.println("ResultStatus is false or not present in the response.");
+	            return false;
+	        }
+	    } catch (Exception e) {
+	        e.printStackTrace();
+	        return false;
+	    }
+	}
+	
+	@GetMapping("/getsocialmediacomps")
+    public Map<String, Object> viewSocialMediaData(
+            @RequestParam String startDate,
+            @RequestParam String endDate,
+            @RequestParam String status,
+            @RequestParam String group,
+            @RequestParam String type,          
+            @RequestParam String zone,
+            @RequestParam String region) {
+		Map<String, Object> response = new HashMap<>();
+
+		try {
+			
+        LocalDate fromLocalDate = LocalDate.parse(startDate, DateTimeFormatter.ISO_DATE);
+        LocalDate toLocalDate = LocalDate.parse(endDate, DateTimeFormatter.ISO_DATE);
+        String formattedFromDate = fromLocalDate.format(DateTimeFormatter.ofPattern("dd/MM/yyyy"));
+        String formattedToDate = toLocalDate.format(DateTimeFormatter.ofPattern("dd/MM/yyyy"));
+        
+        String mode="SOCIAL MEDIA";
+        
+        String encoded_mode=URLEncoder.encode(mode, StandardCharsets.UTF_8.toString()).replace("+", "%20");
+        
+        //String url="https://erp.chennaicorporation.gov.in/pgr/newmobileservice?serviceId=ms_dashboard_details&From_date="+formattedFromDate+"&To_date="+formattedToDate+"&jsonResp=Yes&Status="+status+"&isQcuser=Yes"+"&ComplaintType="+type+"&ComplaintGroupId="+group+"&compmode="+encoded_mode+"&Zoneid="+zone;
+        
+        //String url="https://erp.chennaicorporation.gov.in/pgr/newmobileservice?serviceId=ms_dashboard_details&From_date="+formattedFromDate+"&To_date="+formattedToDate+"&jsonResp=Yes&Status="+status+"&isQcuser=Yes"+"&ComplaintType="+type+"&ComplaintGroupId="+group+"&compmode="+mode+"&Zoneid="+zone;
+
+        String url="https://erp.chennaicorporation.gov.in/pgr/newmobileservice?serviceId=ms_dashboard_details&From_date="+formattedFromDate+"&To_date="+formattedToDate+"&jsonResp=Yes&Status="+status+"&isQcuser=Yes"+"&ComplaintType="+type+"&ComplaintGroupId="+group+"&compmode="+mode+"&Zoneid="+zone+"&RegionId="+region;
+        
+		//System.out.println("url==="+url);
+		
+		RestTemplate restTemplate = new RestTemplate();
+
+		// Fetch response as String
+		ResponseEntity<String> responses = restTemplate.getForEntity(url, String.class);
+		String rawResponse = responses.getBody();
+
+		// Preprocess response to remove invalid characters if needed
+		if (rawResponse != null) {
+			//rawResponse = rawResponse.replaceAll("\"\"", "\""); // Replace double-double quotes
+			//rawResponse = rawResponse.replaceAll("(?<![,{])\"R", "\"R"); // Example: Fix missing commas
+		}
+		ObjectMapper objectMapper = new ObjectMapper();
+		Map<String, Object> responseMap = objectMapper.readValue(rawResponse, Map.class);
+		List<Map<String, Object>> details;
+		 details = (List<Map<String, Object>>) responseMap.get("Details");
+        //System.out.println("details="+details);
+		
+        
+        if (details != null) {
+		if(status.equals("redressed") || status.equals("closed")) {
+			
+			 details=socialservice.getfiltreddetails(details);
+		}
+        }
+				
+        if (details == null) {
+        	response.put("status", "nodata");
+            response.put("message", "No Data, please change criteria");
+        }
+        else {
+        	response.put("status", "success");
+            response.put("details", details);
+        }
+        
+		}
+		catch (Exception e) {
+			response.put("status", "error");
+	        response.put("message", "An error occurred while fetching data.");
+	        e.printStackTrace();
+		}
+        
+        return response;
+    }
+	
+	@GetMapping("/socialmediacompletedlist")
+    public Map<String, Object> viewSocialMediaCompletedData(
+            @RequestParam String startDate,
+            @RequestParam String endDate,  @RequestParam String status,                 
+            @RequestParam String zone) {
+		
+		//System.out.printf("==================="+startDate,endDate,zone);
+		Map<String, Object> response = new HashMap<>();
+
+		try {
+			
+        LocalDate fromLocalDate = LocalDate.parse(startDate, DateTimeFormatter.ISO_DATE);
+        LocalDate toLocalDate = LocalDate.parse(endDate, DateTimeFormatter.ISO_DATE);
+        String formattedFromDate = fromLocalDate.format(DateTimeFormatter.ofPattern("yyyy-MM-dd"));
+        String formattedToDate = toLocalDate.format(DateTimeFormatter.ofPattern("yyyy-MM-dd"));
+        
+        List<Map<String, Object>> details= socialservice.getdetails(formattedFromDate,formattedToDate,status,zone);
+        if(details==null)
+        {
+        	response.put("status", "nodata");
+	        response.put("message", "No data for Selected filter");
+        }
+        else {
+        	response.put("status", "success");
+        	response.put("details", details);
+        }
+		}
+		catch (DateTimeParseException e) {
+	        response.put("status", "error");
+	        response.put("message", "Invalid date format. Please use 'yyyy-MM-dd'.");
+	        e.printStackTrace();
+	    }
+		catch (Exception e) {
+			response.put("status", "error");
+	        response.put("message", "An error occurred while fetching data.");
+	        e.printStackTrace();
+		}
+        
+        return response;
+    }
+	
+	@GetMapping("/getA1dropdowns")
+    public ResponseEntity<?> getA1dropdowns(){
+    	try {
+            List<Map<String, Object>> list = socialservice.getA1dropdowns();
+
+            Map<String, Object> response = new HashMap<>();
+            response.put("status", "success");
+            response.put("data", list);
+
+            return ResponseEntity.ok(response);
+
+        } catch (Exception ex) {
+            ex.printStackTrace();
+
+            Map<String, Object> error = new HashMap<>();
+            error.put("status", "error");
+            error.put("message", ex.getMessage());
+
+            return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(error);
+        }
+    }
+	
+	@GetMapping("/getA2dropdowns")
+    public ResponseEntity<?> getA2dropdowns(){
+    	try {
+            List<Map<String, Object>> list = socialservice.getA2dropdowns();
+
+            Map<String, Object> response = new HashMap<>();
+            response.put("status", "success");
+            response.put("data", list);
+
+            return ResponseEntity.ok(response);
+
+        } catch (Exception ex) {
+            ex.printStackTrace();
+
+            Map<String, Object> error = new HashMap<>();
+            error.put("status", "error");
+            error.put("message", ex.getMessage());
+
+            return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body(error);
+        }
+    }
+	
+	@GetMapping("/checkregisteredcomplaint")
+	public Map<String, Object> checkRegisteredComplaint(
+	        @RequestParam String complaintNumber) {
+
+	    return socialservice.checkRegisteredComplaint(complaintNumber);
+	}
+	
+	@PostMapping("/submitRegClosingComplaint")
+	public Map<String, Object> submitRegClosingComplaint(
+	        @RequestParam String complaintNumber,
+	        @RequestParam String remarks,
+	        @RequestParam MultipartFile resolvedImage,
+	        @RequestParam String cby) {
+
+
+	    return socialservice.submitRegClosingComplaint(
+	            complaintNumber,
+	            remarks,
+	            resolvedImage,
+	            cby);
+	}
+	
+	@GetMapping("/getfilteredregcomps")
+	public Map<String, Object> getFilteredRegComps() {
+
+	    return socialservice.getFilteredRegComps();
+	}
+	
+	@PostMapping("/approveComplaint")
+	@ResponseBody
+	public Map<String, Object> approveComplaint(
+	        @RequestParam String complaintId,
+	        @RequestParam String remarks,
+	        @RequestParam String imgFullPath,
+	        @RequestParam String userid
+	        ) {
+
+
+	    return socialservice.approveComplaint(
+	            complaintId,
+	            remarks,
+	            imgFullPath,
+	            userid);
+	}
+	
+	@PostMapping("/rejectComplaint")
+	public Map<String, Object> rejectComplaint(
+	        @RequestParam String complaintId,
+	        @RequestParam String userid
+	        ) {
+
+	    return socialservice.rejectComplaint(
+	            complaintId,
+	            userid);
+	}
+	
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/SocialMediaMainController.java

@@ -0,0 +1,50 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import org.springframework.stereotype.Controller;
+import org.springframework.ui.Model;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+@RequestMapping("/gcc/callcenterqaqcsocialmedia") 
+@Controller("callCenterQaQcSocialMediaController")
+public class SocialMediaMainController {
+	
+	@GetMapping("/socialmediacomplaints")
+	public String viewSocialMediaComplaints(Model model) {
+		String loginUserId = LoginUserInfo.getLoginUserId();
+	    int userId = Integer.parseInt(loginUserId);
+	    
+	    model.addAttribute("LoginUserId", loginUserId);
+	    model.addAttribute("userId", userId);
+	    model.addAttribute("agent_name", LoginUserInfo.getCurrentUserDetails().getUsername());
+	    model.addAttribute("UserRole", LoginUserInfo.getUserRole());
+	    
+	    return "modules/callcenterqaqc/socialmediacomplaints";
+	}
+	
+	
+	@GetMapping("/smfinishedcomplaints")
+	public String viewSocialMediaCompletedComplaints(Model model) {
+		String loginUserId = LoginUserInfo.getLoginUserId();
+	    int userId = Integer.parseInt(loginUserId);
+	    
+	    model.addAttribute("LoginUserId", loginUserId);
+	    model.addAttribute("userId", userId);
+	    model.addAttribute("agent_name", LoginUserInfo.getCurrentUserDetails().getUsername());
+	    model.addAttribute("UserRole", LoginUserInfo.getUserRole());
+	    
+	    return "modules/callcenterqaqc/socialmediacompletedlist";
+	}
+	
+	@GetMapping("/regcompclosing")
+	public String viewregCompClosing(Model model) {
+		
+		String userId = LoginUserInfo.getLoginUserId();
+	    model.addAttribute("userId", userId);
+		
+		return "modules/callcenterqaqc/socialmediaregcompclosing";
+	}
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/StatusCountController.java

@@ -0,0 +1,82 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.util.List;
+
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.StatusCountService;
+
+@RequestMapping("gcc/api/callcenterqaqc")
+@RestController
+public class StatusCountController {
+
+    @Autowired
+	private StatusCountService statusCountService;
+
+
+    @Autowired
+    public StatusCountController(StatusCountService statusCountService) {
+        this.statusCountService = statusCountService;
+    }
+
+    @GetMapping("/dashboard")
+    public ResponseEntity<Map<String, Object>> getDashboardData(
+            @RequestParam(value = "startDate", required = false, defaultValue = "") String fromDate,
+            @RequestParam(value = "endDate", required = false, defaultValue = "") String toDate,
+            @RequestParam(value = "dropdown1", required = false, defaultValue = "") String compType,
+            @RequestParam(value = "dropdown2", required = false, defaultValue = "") String zoneName,
+            @RequestParam(value = "dropdown3", required = false,defaultValue = "") String compMode,
+            @RequestParam(value = "dropdown4", required = false, defaultValue = "") String compGroup,
+            @RequestParam(value = "regiondropdown", required = false, defaultValue = "") String region) {
+    	
+
+        Map<String, Object> counts = statusCountService.fetchComplaintCounts(fromDate, toDate, compType, zoneName, compMode, compGroup,region);
+        //System.out.println("counts:" + counts);
+        //System.out.println("group:" + compGroup);
+        return ResponseEntity.ok(counts);
+    }
+        
+
+    @GetMapping("/getComplaintTypesByGroup")
+    public ResponseEntity<List<String>> getComplaintTypesByGroup(@RequestParam String group) {
+        List<String> complaintTypes = statusCountService.fetchComplaintTypes(group);
+        return ResponseEntity.ok(complaintTypes);
+    }
+
+
+    @GetMapping("/getComplaintGroup")
+    public ResponseEntity<List<String>> getComplaintGroup() {
+        List<String> complaintGroup= statusCountService.fetchComplaintGroup();
+        //System.out.println("types:"+complaintTypes);
+        return ResponseEntity.ok(complaintGroup);
+    }
+    
+    
+    @GetMapping("/getModes")
+    public ResponseEntity<List<String>> getModes() {
+        List<String> modes= statusCountService.fetchModes();
+        //System.out.println("types:"+modes);
+        return ResponseEntity.ok(modes);
+    }
+    
+    
+    @GetMapping("/getZones")
+    public ResponseEntity<List<String>> getZones() {
+        List<String> zones= statusCountService.fetchZones();
+        //System.out.println("types:"+zones);
+        return ResponseEntity.ok(zones);
+    }
+    
+    
+    
+    
+    
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/controller/WhatsappController.java

@@ -0,0 +1,358 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.controller;
+
+import java.net.HttpURLConnection;
+import java.net.URL;
+import java.net.URLEncoder;
+import java.nio.charset.StandardCharsets;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+
+import in.gov.chennaicorporation.gccoffice.callcenterqaqc.service.WhatsappqaqcMsgService;
+
+@RestController("callcenterqaqcwhatsapp")
+@RequestMapping("/gcc/api/qaqc/whatsapp")
+public class WhatsappController {
+
+    @Autowired
+    private WhatsappqaqcMsgService whatsappqaqcMsgService;
+
+    @PostMapping("/send-whatsapp-message")
+    public ResponseEntity<String> sendWhatsAppMessage(@RequestParam String msgUrl,@RequestParam String tamilmsgUrl) {
+        String response = whatsappqaqcMsgService.sendMsg(msgUrl,tamilmsgUrl);
+        return ResponseEntity.ok(response);
+    }
+    
+    @GetMapping("/checkforwhatsappmsg")
+    public boolean checkforwhatsappmsg(
+            @RequestParam String complaintNumber,
+            @RequestParam String action,
+            @RequestParam String complaintTypeName,
+            @RequestParam String mobnumber,
+            @RequestParam String pname) {
+
+        Map<String, Object> ismsg =
+                whatsappqaqcMsgService.checkforwhatsappmsg(
+                        complaintNumber,
+                        action);
+
+        String returnedAction =
+                String.valueOf(ismsg.get("action"));
+
+        boolean status =
+                Boolean.TRUE.equals(ismsg.get("status"));
+
+        System.out.println("Action = " + returnedAction);
+        System.out.println("Status = " + status);
+
+        if (status) {
+        	
+        	String result = sendWhatsappMsg(pname, complaintTypeName, mobnumber, complaintNumber,returnedAction);
+        	if(result.equals("200")) {      		 
+				  System.out.println(returnedAction+" Whatsapp Message Triggered for "+complaintNumber);
+				  return true;
+			 } 
+        	else {
+        		System.out.println(returnedAction+ " Whatsapp Message Failed for "+complaintNumber);
+				  return false;
+        	}
+        }
+
+        return false;
+    }
+    
+    private String sendWhatsappMsg(String pname,String cat,String mob_no, String complaintNumber,String returnedAction) {
+		String urlString = "";
+				
+		try {
+				
+			
+			String placeholders =
+	                URLEncoder.encode(
+	                        pname + "|~|" + cat + "|~|" + complaintNumber,
+	                        StandardCharsets.UTF_8.toString());
+
+        String buttonPlaceholder =
+                URLEncoder.encode(
+                        complaintNumber+ "|~|" +complaintNumber,
+                        StandardCharsets.UTF_8.toString());
+
+        String mobile =
+                URLEncoder.encode(
+                        mob_no,
+                        StandardCharsets.UTF_8.toString());
+			
+			
+	        if("COMPLETED".equalsIgnoreCase(returnedAction)) {
+	      		 
+				urlString="https://sendapiv1.pinbot.ai/pinwa/sendMessage?apikey=5c995535-6244-11f0-98fc-02c8a5e042bd&from=919445061913&to="+mobile+"&templateid=3310383&type=template&placeholders="+placeholders;
+				
+	    	}
+        	
+        	if("UNATTENDED".equalsIgnoreCase(returnedAction)) {
+        	       	        		
+	        
+        		urlString="https://sendapiv1.pinbot.ai/pinwa/sendMessage?apikey=5c995535-6244-11f0-98fc-02c8a5e042bd&from=919445061913&to="+mobile+"&templateid=3304038&type=template&placeholders="+placeholders+"&button_placeholder="+buttonPlaceholder;
+	        
+        	}
+			
+	         
+			String res = hitURL(urlString);
+			return res;
+			
+		} catch (Exception e) {
+			e.printStackTrace();
+	        return "";
+		}
+		
+         
+	}
+    
+    private String hitURL(String urlString) {
+		String response = "";
+		try {
+			URL url = new URL(urlString);
+			HttpURLConnection connection = (HttpURLConnection) url.openConnection();
+			connection.setRequestMethod("GET");
+
+			int responseCode = connection.getResponseCode();
+			response = String.valueOf(responseCode);
+			System.out.println("Response Code for Whatsapp msg URL: " + urlString + " is " + responseCode);
+
+		} catch (Exception e) {
+			e.printStackTrace();
+		}
+		System.out.println("response=" + response);
+		return response;
+	}
+    
+//    @GetMapping("/getclosefromuser")
+//    public String getclosefromuser(@RequestParam String complaintNumber) {
+//    	
+//    	return whatsappqaqcMsgService.getclosefromuser(complaintNumber);
+//    	   	
+//    }
+    
+    @GetMapping(value = "/getclosefromuser", produces = "text/html")
+    public String getclosefromuser(@RequestParam String complaintNumber) {
+
+        String result = whatsappqaqcMsgService.getclosefromuser(complaintNumber);
+
+        boolean success = result.contains("Successfully");
+        String color = success ? "#28a745" : "#dc3545";
+
+        String logoUrl = "https://gccservices.in/gcc/assets/images/logo.png"; 
+
+        //background: #f5f5f5;
+        
+        return """
+            <!DOCTYPE html>
+            <html>
+            <head>
+                <meta charset="UTF-8">
+                <title>GCC PGR Complaint Status</title>
+                <style>
+                    body{
+                        font-family: Arial, sans-serif;
+        				background: #1d495a;
+                        display: flex;
+                        justify-content: center;
+                        align-items: center;
+                        height: 100vh;
+                        margin: 0;
+                    }
+
+                    .card{
+                        width: 600px;
+                        background: #fff;
+                        border-radius: 12px;
+                        box-shadow: 0 4px 15px rgba(0,0,0,0.15);
+                        overflow: hidden;
+                    }
+
+                    .card-header{
+                        display: flex;
+                        align-items: center;
+                        padding: 15px 20px;
+                        border-bottom: 1px solid #ddd;
+                        background: #f8f9fa;
+                    }
+
+                    .card-header img{
+                        width: 60px;
+                        height: 60px;
+                        object-fit: contain;
+                    }
+
+                    .card-header h2{
+                        flex: 1;
+                        text-align: center;
+                        margin: 0;
+                        color: #003366;
+                    }
+
+                    .card-body{
+                        padding: 30px;
+                        text-align: center;
+                        min-height: 120px;
+                        display: flex;
+                        align-items: center;
+                        justify-content: center;
+                    }
+
+                    .card-body h3{
+					    white-space: pre-line;
+					    margin: 0;
+					    color: %s;
+					    line-height: 1.8;
+					}
+
+                    .card-footer{
+                        padding: 12px 20px;
+                        border-top: 1px solid #ddd;
+                        text-align: right;
+                        font-weight: bold;
+                        color: #666;
+                        background: #f8f9fa;
+                    }
+                </style>
+            </head>
+            <body>
+                <div class="card">
+
+                    <div class="card-header">
+                        <img src="%s" alt="GCC Logo">
+                        <h2>Thanks For Your Response !!!</h2>
+                    </div>
+
+                    <div class="card-body">
+                        <h3>%s</h3>
+                    </div>
+
+                    <div class="card-footer">
+                        - GCC
+                    </div>
+
+                </div>
+            </body>
+            </html>
+            """.formatted(color, logoUrl, result);
+    }
+    
+
+    @GetMapping(value="/getreopenfromuser", produces = "text/html")
+    public String getreopenfromuser(@RequestParam String complaintNumber) {
+    	
+    	String result= whatsappqaqcMsgService.getreopenfromuser(complaintNumber);
+    	
+    	 boolean success = result.contains("Successfully");
+         String color = success ? "#28a745" : "#dc3545";
+
+         String logoUrl = "https://gccservices.in/gcc/assets/images/logo.png"; 
+
+         //background: #f5f5f5;
+         
+         return """
+             <!DOCTYPE html>
+             <html>
+             <head>
+                 <meta charset="UTF-8">
+                 <title>GCC PGR Complaint Status</title>
+                 <style>
+                     body{
+                         font-family: Arial, sans-serif;
+         				background: #1d495a;
+                         display: flex;
+                         justify-content: center;
+                         align-items: center;
+                         height: 100vh;
+                         margin: 0;
+                     }
+
+                     .card{
+                         width: 600px;
+                         background: #fff;
+                         border-radius: 12px;
+                         box-shadow: 0 4px 15px rgba(0,0,0,0.15);
+                         overflow: hidden;
+                     }
+
+                     .card-header{
+                         display: flex;
+                         align-items: center;
+                         padding: 15px 20px;
+                         border-bottom: 1px solid #ddd;
+                         background: #f8f9fa;
+                     }
+
+                     .card-header img{
+                         width: 60px;
+                         height: 60px;
+                         object-fit: contain;
+                     }
+
+                     .card-header h2{
+                         flex: 1;
+                         text-align: center;
+                         margin: 0;
+                         color: #003366;
+                     }
+
+                     .card-body{
+                         padding: 30px;
+                         text-align: center;
+                         min-height: 120px;
+                         display: flex;
+                         align-items: center;
+                         justify-content: center;
+                     }
+
+                     .card-body h3{
+ 					    white-space: pre-line;
+ 					    margin: 0;
+ 					    color: %s;
+ 					    line-height: 1.8;
+ 					}
+
+                     .card-footer{
+                         padding: 12px 20px;
+                         border-top: 1px solid #ddd;
+                         text-align: right;
+                         font-weight: bold;
+                         color: #666;
+                         background: #f8f9fa;
+                     }
+                 </style>
+             </head>
+             <body>
+                 <div class="card">
+
+                     <div class="card-header">
+                         <img src="%s" alt="GCC Logo">
+                         <h2>Thanks For Your Response !!!</h2>
+                     </div>
+
+                     <div class="card-body">
+                         <h3>%s</h3>
+                     </div>
+
+                     <div class="card-footer">
+                         - GCC
+                     </div>
+
+                 </div>
+             </body>
+             </html>
+             """.formatted(color, logoUrl, result);
+    	   	
+    }
+
+}
+

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/service/ComplaintService.java

@@ -0,0 +1,95 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.service;
+
+import java.util.ArrayList;
+import java.util.Collections;
+import java.util.HashMap;
+
+import java.util.List;
+import java.util.Map;
+import java.util.Random;
+
+import javax.sql.DataSource;
+
+import com.fasterxml.jackson.core.type.TypeReference;
+import com.fasterxml.jackson.databind.ObjectMapper;
+
+import org.apache.naming.java.javaURLContextFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+import org.springframework.web.client.RestTemplate;
+
+@Service
+public class ComplaintService {
+
+	@Autowired
+	private JdbcTemplate jdbcTemplate;
+	
+	@Autowired
+	 public void setDataSource(@Qualifier("mysql1913QAQCDataSource") DataSource dataSource) {
+		 this.jdbcTemplate = new JdbcTemplate(dataSource);
+	 }
+	
+	private final String baseUrl = "https://erp.chennaicorporation.gov.in/pgr/newmobileservice";
+
+	public String fetchComplaintCategories() {
+		RestTemplate restTemplate = new RestTemplate();
+		String url = baseUrl + "?serviceId=getComplCategory&ComplaintGroupId=null";
+		return restTemplate.getForObject(url, String.class);
+	}
+
+	public String fetchComplaintSubTypes(String groupId) {
+		RestTemplate restTemplate = new RestTemplate();
+		String url = baseUrl + "?serviceId=getComplCategory&ComplaintGroupId=" + groupId;
+		return restTemplate.getForObject(url, String.class);
+	}
+
+	public List<Map<String, Object>> fetchComplaintDetailsById(String complaintId) {
+		RestTemplate restTemplate = new RestTemplate();
+		String url = baseUrl + "?serviceId=getComplaintByID&ComplaintId=" + complaintId;
+		String response = restTemplate.getForObject(url, String.class);
+
+		try {
+			ObjectMapper objectMapper = new ObjectMapper();
+			return objectMapper.readValue(response, new TypeReference<List<Map<String, Object>>>() {
+			});
+		} catch (Exception e) {
+			e.printStackTrace();
+			return null;
+		}
+	}
+
+	public List<Map<String, Object>> fetchComplaintDetailsByMobile(String mobileNo) {
+		RestTemplate restTemplate = new RestTemplate();
+		String url = baseUrl
+				+ "?serviceId=getComplaintListWithImg&From_date=01/01/2024&To_date=20/08/2024&jsonResp=Yes&UserType=Public&MobileNo="
+				+ mobileNo + "&PageIndex=null&Status=null&repYear=2024";
+		String response = restTemplate.getForObject(url, String.class);
+
+		try {
+			ObjectMapper objectMapper = new ObjectMapper();
+			return objectMapper.readValue(response, new TypeReference<List<Map<String, Object>>>() {
+			});
+		} catch (Exception e) {
+			e.printStackTrace();
+			return null;
+		}
+	}
+
+	public int saveInLogs(String mobileNo, String complaintNo,String userId) {
+		
+		 int agent_id;
+		    try {
+		        agent_id = Integer.parseInt(userId);
+		    } catch (NumberFormatException e) {
+		        return 0;
+		    }
+
+		    String sql = "INSERT INTO pgr_complaint_reg (user_mobile_num, complaint_number, agent_id) VALUES (?, ?, ?)";
+		    return jdbcTemplate.update(sql, mobileNo, complaintNo, agent_id);
+	}
+
+
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/service/DomesticWasteService.java

@@ -0,0 +1,308 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.service;
+
+import java.sql.PreparedStatement;
+import java.sql.Statement;
+import java.time.LocalDate;
+import java.time.format.DateTimeFormatter;
+import java.util.ArrayList;
+import java.util.LinkedHashMap;
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.support.GeneratedKeyHolder;
+import org.springframework.jdbc.support.KeyHolder;
+import org.springframework.stereotype.Service;
+import org.springframework.web.bind.annotation.RequestParam;
+
+import com.fasterxml.jackson.core.type.TypeReference;
+import com.fasterxml.jackson.databind.ObjectMapper;
+
+@Service
+public class DomesticWasteService {
+	
+	@Autowired
+    private JdbcTemplate jdbcTemplate;
+	
+	@Value("${fileBaseUrl}")
+    private String fileBaseUrl;
+	
+	@Autowired
+	public void setDatasource(@Qualifier("mysqlDomesticWasteDataSource") DataSource datasource) {
+		this.jdbcTemplate=new JdbcTemplate(datasource);
+	}
+
+
+	
+	public Map<String, Object> saveMultipleWasteRequests(String user_name, String mobile, String address,
+            String latitude, String longitude,
+            String street_name, String street_id, String remarks,
+            String itemsJson,String userId,String zone, String ward) {
+		
+		
+		int agent_id=Integer.parseInt(userId);
+		int is_app=3;
+		String remarks1;
+		if (remarks == null || remarks.trim().isEmpty()) {
+		    remarks1 = "-";
+		} else {
+		    remarks1 = remarks;
+		}
+		
+		try {
+			
+			 ObjectMapper objectMapper = new ObjectMapper();
+			    List<Map<String, Object>> items = objectMapper.readValue(itemsJson, new TypeReference<>() {});
+
+			    String sofaSize = null; // declare before lambda
+			    for (Map<String, Object> item : items) {
+			        if ("2".equals(item.get("item_id").toString())) { // Sofa id = 2
+			            Object sizeObj = item.get("sofa_size"); // match your JS payload key
+			            if (sizeObj != null && !sizeObj.toString().isEmpty()) {
+			                sofaSize = sizeObj.toString();
+			            }
+			            break; // found sofa, no need to loop further
+			        }
+			    }
+			    
+			    final String finalSofaSize = sofaSize;
+			
+			
+				// Step 1: Insert main request (one time)
+				String insertMainSql = "INSERT INTO user_request_table " +
+				"(request_id, user_name, mobile, address, latitude, longitude, street_name, street_id, remarks,agent_id,is_app,zone,division,sofa_type) " +
+				"VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?,?,?,?,?)";
+			
+				KeyHolder keyHolder = new GeneratedKeyHolder();
+				jdbcTemplate.update(con -> {
+				PreparedStatement ps = con.prepareStatement(insertMainSql, Statement.RETURN_GENERATED_KEYS);
+				ps.setString(1, "TEMP"); // placeholder
+				ps.setString(2, user_name);
+				ps.setString(3, mobile);
+				ps.setString(4, address);
+				ps.setString(5, latitude);
+				ps.setString(6, longitude);
+				ps.setString(7, street_name);
+				ps.setString(8, street_id);
+				ps.setString(9, remarks1);
+				ps.setInt(10, agent_id);
+				ps.setInt(11, is_app);
+				ps.setString(12, zone);
+				ps.setString(13, ward);
+				ps.setString(14, finalSofaSize);
+				return ps;
+				}, keyHolder);
+			
+				int generatedId = keyHolder.getKey().intValue();
+				String requestId = LocalDate.now().format(DateTimeFormatter.ofPattern("yyyyMMdd")) + generatedId;
+				
+				// Update request_id in user_request_table
+				jdbcTemplate.update("UPDATE user_request_table SET request_id = ? WHERE id = ?", requestId, generatedId);
+				
+				
+				String insertItemSql = "INSERT INTO items (iteam_id, quantity, req_table_id, requedt_id) VALUES (?, ?, ?, ?)";
+			
+				for (Map<String, Object> item : items) {
+				Object itemIdObj = item.get("item_id");
+				Object quantityObj = item.get("quantity");
+			
+				if (itemIdObj == null || quantityObj == null) {
+					continue;
+				}
+			
+				int itemId = Integer.parseInt(itemIdObj.toString());
+				int quantity = Integer.parseInt(quantityObj.toString());
+			
+				jdbcTemplate.update(insertItemSql, itemId, quantity, generatedId, requestId);
+			}
+		
+			return Map.of("status", true,"message", "Request saved successfully","requestId", requestId);
+		
+		}
+		catch (Exception e) {
+			e.printStackTrace();
+			return Map.of("status", false, "message", "Error: " + e.getMessage());
+			}
+		}
+	
+	
+	
+
+	public List<Map<String, Object>> getAllComplaintsList(String startDate, String endDate, String mobile, String requestId) {
+	    StringBuilder sql = new StringBuilder(
+	        "SELECT u.*, sm.status_master AS status_name, DATE(u.cdate) AS created_date " +
+	        "FROM user_request_table u " +
+	        "JOIN status_master sm ON sm.id = u.status_id " +
+	        "WHERE u.is_active = 1 AND u.is_delete = 0 AND sm.is_active = 1 AND sm.is_delete = 0 "
+	    );
+
+	    List<Object> params = new ArrayList<>();
+
+	    if (startDate != null && !startDate.isEmpty() && endDate != null && !endDate.isEmpty()) {
+	        sql.append(" AND DATE(u.cdate) BETWEEN ? AND ? ");
+	        params.add(startDate);
+	        params.add(endDate);
+	    }
+
+	    if (mobile != null && !mobile.isEmpty()) {
+	        sql.append(" AND u.mobile = ? ");
+	        params.add(mobile);
+	    }
+
+	    if (requestId != null && !requestId.isEmpty()) {
+	        sql.append(" AND u.request_id = ? ");
+	        params.add(requestId);
+	    }
+
+	    List<Map<String, Object>> result = jdbcTemplate.queryForList(sql.toString(), params.toArray());
+
+	    for (Map<String, Object> complaint : result) {
+	        Number reqTableId = (Number) complaint.get("id");
+	        List<Map<String, Object>> itemList = getItemsByRequestId(reqTableId.intValue());
+	        complaint.put("items", itemList);
+	    }
+
+	    return result;
+	}
+	
+		
+
+		public List<Map<String, Object>> getpendingcomplaints(String startDate, String endDate, String mobile) {
+			
+			StringBuilder sql = new StringBuilder("SELECT u.*, sm.status_master AS status_name, DATE(u.cdate) AS created_date"
+					+ " FROM user_request_table u "
+					+ " JOIN status_master sm ON sm.id = u.status"
+					+ " WHERE u.is_active = 1 AND u.is_delete = 0 AND u.status IN (1,3) "					
+					);
+			
+			List<Object> params = new ArrayList<>();
+
+		    if (startDate != null && !startDate.isEmpty() && endDate != null && !endDate.isEmpty()) {
+		        sql.append(" AND DATE(u.cdate) BETWEEN ? AND ? ");
+		        params.add(startDate);
+		        params.add(endDate);
+		    }
+		    
+		    if (mobile != null && !mobile.isEmpty()) {
+		        sql.append(" AND u.mobile = ? ");
+		        params.add(mobile);
+		    }
+			
+		    List<Map<String, Object>> result = jdbcTemplate.queryForList(sql.toString(), params.toArray());
+
+		    for (Map<String, Object> complaint : result) {
+		        Number reqTableId = (Number) complaint.get("id");
+		        List<Map<String, Object>> itemList = getItemsByRequestId(reqTableId.intValue());
+		        complaint.put("items", itemList);
+		    }
+
+		    return result;
+		}
+		
+		public List<Map<String, Object>> getItemsByRequestId(int reqTableId) {
+		    String itemSql = "SELECT i.iteam_id, im.item_name, i.quantity " +
+		                     "FROM items i " +
+		                     "LEFT JOIN item_master im ON i.iteam_id = im.id " +
+		                     "WHERE i.is_active = 1 AND i.is_delete = 0 AND i.req_table_id = ?";
+		    return jdbcTemplate.queryForList(itemSql, reqTableId);
+		}
+
+
+
+		public List<Map<String, Object>> getDetailsByReqId(String requestId) {
+			
+			String sql = "SELECT " +
+	                "u.id, u.request_id, u.user_name, u.mobile, u.address, u.latitude, u.longitude, " +
+	                "u.zone, u.division, u.street_name, u.quantity AS main_quantity, u.remarks, " +
+	                "CONCAT('" + fileBaseUrl + "/gccofficialapp/files', u.image_url) AS image_url, " +
+	                "DATE_FORMAT(u.cdate, '%d-%m-%Y') AS cdate, " +
+	                "u.is_active, u.is_delete, u.street_id, sm.status_master AS status, u.is_app, " +
+	                "DATE_FORMAT(u.close_date, '%d-%m-%Y') AS close_date, " +
+	                "CONCAT('" + fileBaseUrl + "/gccofficialapp/files', u.officer_upload_url) AS officer_upload_url, " +
+	                "itm.iteam_id, itm.quantity, im.item_name " +
+	                "FROM user_request_table u " +
+	                "LEFT JOIN items itm ON u.id = itm.req_table_id " +
+	                "LEFT JOIN item_master im ON itm.iteam_id = im.id AND im.is_active = 1 " +
+	                "LEFT JOIN status_master sm ON sm.id = u.status AND sm.is_active = 1 AND sm.is_delete = 0 " +
+	                "WHERE u.request_id = ? AND u.is_active = 1";
+
+	        List<Map<String, Object>> rawList = jdbcTemplate.queryForList(sql, requestId);
+
+	        Map<Integer, Map<String, Object>> groupedMap = new LinkedHashMap<>();
+
+	        for (Map<String, Object> row : rawList) {
+	            Integer id = (Integer) row.get("id");
+
+	            Map<String, Object> item = null;
+	            if (row.get("item_name") != null) {
+	                item = new LinkedHashMap<>();
+	                item.put("item_name", row.get("item_name"));
+	                item.put("quantity", row.get("quantity"));
+	            }
+
+	            if (groupedMap.containsKey(id)) {
+	                if (item != null) {
+	                    ((List<Map<String, Object>>) groupedMap.get(id).get("items")).add(item);
+	                }
+	            } else {
+	                Map<String, Object> newEntry = new LinkedHashMap<>();
+	                newEntry.put("id", id);
+	                newEntry.put("request_id", row.get("request_id"));
+	                newEntry.put("user_name", row.get("user_name"));
+	                newEntry.put("mobile", row.get("mobile"));
+	                newEntry.put("address", row.get("address"));
+	                newEntry.put("latitude", row.get("latitude"));
+	                newEntry.put("longitude", row.get("longitude"));
+	                newEntry.put("zone", row.get("zone"));
+	                newEntry.put("division", row.get("division"));
+	                newEntry.put("street_name", row.get("street_name"));
+	                newEntry.put("main_quantity", row.get("main_quantity"));
+	                newEntry.put("remarks", row.get("remarks"));
+	                newEntry.put("image_url", row.get("image_url"));
+	                newEntry.put("cdate", row.get("cdate"));
+	                newEntry.put("is_active", row.get("is_active"));
+	                newEntry.put("is_delete", row.get("is_delete"));
+	                newEntry.put("street_id", row.get("street_id"));
+	                newEntry.put("status", row.get("status")); // Now this is human-readable
+	                newEntry.put("is_app", row.get("is_app"));
+	                newEntry.put("close_date", row.get("close_date"));
+	                newEntry.put("officer_upload_url", row.get("officer_upload_url"));
+
+	                List<Map<String, Object>> items = new ArrayList<>();
+	                if (item != null) {
+	                    items.add(item);
+	                }
+	                newEntry.put("items", items);
+
+	                groupedMap.put(id, newEntry);
+	            }
+	        }
+
+	        return new ArrayList<>(groupedMap.values());
+		}
+
+
+
+		public boolean changeStatus(String requestId, String remarks, String userId) {
+		    String sql = "UPDATE user_request_table " +
+		                 "SET status = 5, " +
+		                 "officer_remark = ?, " +
+		                 "cancelled_by = ?, " +
+		                 "rejecttype = 'Without Location', " +
+		                 "reject_latitude = 0.0, " +
+		                 "reject_longitude = 0.0 " +
+		                 "WHERE request_id = ?";
+
+		    int result = jdbcTemplate.update(sql, remarks, userId, requestId);
+		    return result > 0;
+		}
+		
+		
+		
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/service/FollowUpService.java

@@ -0,0 +1,224 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.service;
+
+import java.time.LocalDateTime;
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
+
+@Service	
+public class FollowUpService {
+	
+	@Autowired
+	private JdbcTemplate jdbcTemplate;
+	
+	@Autowired
+	 public void setDataSource(@Qualifier("mysql1913QAQCDataSource") DataSource dataSource) {
+		 this.jdbcTemplate = new JdbcTemplate(dataSource);
+	 }
+	
+	public List<Map<String, Object>> getFollowUpCalls(int agent_id) {
+	    String query = "SELECT data_id, complaint_number, complaint_date,complaint_person_name, complaint_mobilenumber, " +
+                       "complaint_type, official_name, official_mobilenum, call_category, complaint_mode, department " +	                   
+	                   "FROM gcc_1913_qaqc.qaqc_upload_data " +
+	                   "WHERE call_category = 'OFFICIALFOLLOWUP' AND agent_id = ? AND is_processed = FALSE";
+	    
+	    return jdbcTemplate.queryForList(query, agent_id);
+	}
+	
+	public List<Map<String, Object>> getFollowUpCatergory()
+	{
+		String query = "SELECT call_status " +  
+                "FROM gcc_1913_qaqc.call_status WHERE call_category_id = 2 and isactive='1'";
+		
+		return jdbcTemplate.queryForList(query);
+	}
+
+//public List<Map<String, Object>> getAgentCallStatus(int agentId) {
+//		
+//		String query = "SELECT " +
+//                "    (SELECT SUM(aa.data_count) " +
+//                "     FROM agent_assigned aa " +
+//                "     WHERE aa.agent_id = ?) AS total_data_count, " +
+//                "    COUNT(CASE WHEN cl.call_status = 'COMPLETED' THEN 1 END) AS completed_count, " +
+//                "    COUNT(CASE WHEN cl.call_status != 'COMPLETED' THEN 1 END) AS pending_count " +
+//                "FROM " +
+//                "    qaqc_call_logs cl " +
+//                "WHERE " +
+//                "    cl.agent_id = ?";
+//		return jdbcTemplate.queryForList(query,agentId);
+//        
+//	}
+	
+	public void updateFollowupComplaintDetails(String complaintNumber,int dataId, String action, String remarks,int updated_agent)
+	  { 
+	String query = "UPDATE gcc_1913_qaqc.qaqc_upload_data " +
+	  "SET call_status = ?, " + "    remarks = ?, updated_agent=?," +
+	  "    updated_date = CURRENT_TIMESTAMP, " + "    is_processed = TRUE " + 
+	  "WHERE data_id = ? "  +"  AND complaint_number = ?	";
+	  
+	  int rowsUpdated = jdbcTemplate.update(query, action, remarks,updated_agent, dataId,complaintNumber);
+	  
+	  //System.out.println("Rows Updated in upload data: " + rowsUpdated); 
+	  }
+	
+	@Transactional
+    public int uploadComplaintDetailsInLogs(Map<String, Object> logDetails, String action,  String complaintNumber, String remainderDate) {
+    	//System.out.println("Complaint Details: " + logDetails);
+	    // Extract other field values from complaintDetails
+	    int qaqcid = (int) logDetails.get("qaqc_id");
+	    String ccategory = logDetails.get("call_category").toString();
+	    String personName = logDetails.get("complaint_person_name").toString();
+	    String personMobNo = logDetails.get("complaint_mobilenumber").toString();
+	    String complaintDate = logDetails.get("complaint_date").toString();
+	    String cType = logDetails.get("complaint_type").toString();
+	    String cMode = logDetails.get("complaint_mode").toString();
+	    String department = logDetails.get("department").toString();
+	    String cGroup = logDetails.get("complaint_group").toString();
+	    String officialName = logDetails.get("official_name").toString();
+	    String officialMobileNum = logDetails.get("official_mobilenum").toString();
+	    String callStatus = logDetails.get("call_status").toString();
+	    String remarks = logDetails.get("remarks").toString();
+	    int agentId = (int) logDetails.get("agent_id");
+	    int updated_agent=(int)logDetails.get("updated_agent");
+	    boolean isProcessed = (boolean)logDetails.get("is_processed");
+	    LocalDateTime currentDate = LocalDateTime.now();
+
+	    // Determine which table to insert into based on the action
+	    if (action.equals("FOLLOWUP")) {
+	    	
+	    			
+	    	String query ="INSERT INTO gcc_1913_qaqc.qaqc_followup_call_logs (qaqc_id, call_category, agent_id, complaint_number, complaint_date,complaint_person_name, "
+                    + "complaint_mobilenumber, complaint_type, complaint_mode, department, complaint_group, official_name,remainder_date, official_mobilenum, call_status, remarks,updated_agent) "
+                    + "VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,?,?)";
+	    	
+
+	    	int rowsAffected = jdbcTemplate.update(query, qaqcid, ccategory, agentId, complaintNumber, complaintDate,personName,
+               personMobNo, cType, cMode, department, cGroup, officialName,remainderDate, officialMobileNum, callStatus, remarks,
+               updated_agent);
+	    	//System.out.println("Rows Updated in qaqc_followup_call_logs : " + rowsAffected); 
+	    } 
+	    
+	    String query1 = "INSERT INTO gcc_1913_qaqc.qaqc_call_logs (qaqc_id, call_category, agent_id, complaint_number,complaint_date, complaint_person_name, "
+                + "complaint_mobilenumber, complaint_type, complaint_mode, department, complaint_group, official_name, official_mobilenum, call_status, remarks, is_processed,updated_agent) "
+                + "VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,?,?)";
+
+	    int rowsAffected1 = jdbcTemplate.update(query1, qaqcid, ccategory, agentId, complaintNumber,complaintDate, personName,
+           personMobNo, cType, cMode, department, cGroup, officialName, officialMobileNum, callStatus, remarks,
+           isProcessed,updated_agent);
+   
+	    //System.out.println("Rows Updated in qaqc_call_logs: " + rowsAffected1);
+	        
+	    return rowsAffected1;
+	    
+	}
+
+	/*
+	@Transactional
+    public int uploadComplaintDetailsInLogs(Map<String, Object> logDetails, String action,  String complaintNumber, String remainderDate) {
+    	//System.out.println("Complaint Details: " + logDetails);
+	    // Extract other field values from complaintDetails
+	    int qaqcid = (int) logDetails.get("qaqc_id");
+	    String ccategory = logDetails.get("call_category").toString();
+	    String personName = logDetails.get("complaint_person_name").toString();
+	    String personMobNo = logDetails.get("complaint_mobilenumber").toString();
+	    String complaintDate = logDetails.get("complaint_date").toString();
+	    String cType = logDetails.get("complaint_type").toString();
+	    String cMode = logDetails.get("complaint_mode").toString();
+	    String department = logDetails.get("department").toString();
+	    String cGroup = logDetails.get("complaint_group").toString();
+	    String officialName = logDetails.get("official_name").toString();
+	    String officialMobileNum = logDetails.get("official_mobilenum").toString();
+	    String callStatus = logDetails.get("call_status").toString();
+	    String remarks = logDetails.get("remarks").toString();
+	    int agentId = (int) logDetails.get("agent_id");
+	    int updated_agent=(int)logDetails.get("updated_agent");
+	    boolean isProcessed = (boolean)logDetails.get("is_processed");
+	    LocalDateTime currentDate = LocalDateTime.now();
+
+	    // Determine which table to insert into based on the action
+	    if (action.equals("FOLLOWUP")) {
+	    String query = "UPDATE gcc_1913_qaqc.qaqc_followup_call_logs "
+	             + "SET qaqc_id = ?, call_category = ?, agent_id = ?, remainder_date = ?, call_status = ?, remarks = ?, updated_agent = ?, updated_date = CURRENT_TIMESTAMP "
+	             + "WHERE complaint_number = ? "
+	             + "AND id = (SELECT max_id FROM (SELECT MAX(id) AS max_id FROM gcc_1913_qaqc.qaqc_followup_call_logs WHERE complaint_number = ?) AS temp)";
+
+	   int rowsAffected = jdbcTemplate.update(query,qaqcid, ccategory,agentId,remainderDate, callStatus, remarks,updated_agent,complaintNumber,complaintNumber);
+       //System.out.println("Rows Updated in qaqc_followup_call_logs : " + rowsAffected); 
+	        
+	        
+	        String query1 = "INSERT INTO gcc_1913_qaqc.qaqc_call_logs (qaqc_id, call_category, agent_id, complaint_number, complaint_date,complaint_person_name, "
+                    + "complaint_mobilenumber, complaint_type, complaint_mode, department, complaint_group, official_name,remainder_date, official_mobilenum, call_status, remarks, is_processed,updated_agent) "
+                    + "VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,?,?,?)";
+
+       int rowsAffected1 = jdbcTemplate.update(query1, qaqcid, ccategory, agentId, complaintNumber, complaintDate,personName,
+               personMobNo, cType, cMode, department, cGroup, officialName,remainderDate, officialMobileNum, callStatus, remarks,
+               isProcessed,updated_agent);
+       //System.out.println("Rows Updated in qaqc_call_logs : " + rowsAffected1); 
+
+	        return rowsAffected + rowsAffected1;
+	        
+	    } else {
+	    	
+	    	 String query = "UPDATE gcc_1913_qaqc.qaqc_followup_call_logs "
+		             + "SET qaqc_id = ?, call_category = ?, agent_id = ?, call_status = ?, remarks = ?, updated_agent = ?, updated_date = CURRENT_TIMESTAMP "
+		             + "WHERE complaint_number = ? "
+		             + "AND id = (SELECT max_id FROM (SELECT MAX(id) AS max_id FROM gcc_1913_qaqc.qaqc_followup_call_logs WHERE complaint_number = ?) AS temp)";
+
+		   int rowsAffected = jdbcTemplate.update(query,qaqcid, ccategory,agentId, callStatus, remarks,updated_agent,complaintNumber,complaintNumber);
+	       //System.out.println("Rows Updated in qaqc_followup_call_logs : " + rowsAffected);
+	    	
+	        String query1 = "INSERT INTO gcc_1913_qaqc.qaqc_call_logs (qaqc_id, call_category, agent_id, complaint_number,complaint_date, complaint_person_name, "
+	                     + "complaint_mobilenumber, complaint_type, complaint_mode, department, complaint_group, official_name, official_mobilenum, call_status, remarks, is_processed,updated_agent) "
+	                     + "VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,?,?)";
+
+	        int rowsAffected1 = jdbcTemplate.update(query1, qaqcid, ccategory, agentId, complaintNumber,complaintDate, personName,
+	                personMobNo, cType, cMode, department, cGroup, officialName, officialMobileNum, callStatus, remarks,
+	                isProcessed,updated_agent);
+	        
+	        //System.out.println("Rows Updated in qaqc_call_logs: " + rowsAffected1);
+
+	        return rowsAffected + rowsAffected1;
+	    }
+	}
+	*/
+
+	public List<Map<String, Object>> getCallHistory(String complaintNumber)
+	{
+		 String query = "SELECT complaint_number, agent_id, remainder_date, remarks, created_date " +
+	             "FROM gcc_1913_qaqc.qaqc_call_logs " +
+	             "WHERE complaint_number = ? and call_status='FOLLOWUP'";
+		 return jdbcTemplate.queryForList(query, complaintNumber);
+	
+	 }
+	
+	public List<Map<String, Object>> getFollowupSubmitDetails(int userId) {
+    	
+	   	 String query = "SELECT complaint_number, complaint_date,complaint_person_name, complaint_mobilenumber,official_name,official_mobilenum, " +
+	               "complaint_type, call_status, remarks " +
+	               "FROM gcc_1913_qaqc.qaqc_upload_data " +
+	               "WHERE call_category = 'OFFICIALFOLLOWUP' AND agent_id = ? AND is_processed = '1'";
+	   	 
+			return jdbcTemplate.queryForList(query,userId);
+			  
+		}
+
+	public void updateComplaintHistoryDetails(String complaintNumber, int dataId, String action, String remarks,int updated_agent,
+				String remainderDate) {
+			
+			String query = "UPDATE gcc_1913_qaqc.qaqc_upload_data_history \r\n"
+					+ "SET call_status = ?, remarks = ?, updated_date = CURRENT_TIMESTAMP, remainder_date = ?,updated_agent=?\r\n"
+					+ "WHERE data_id = ?   AND complaint_number = ?";
+					  
+					  int rowsUpdated = jdbcTemplate.update(query, action, remarks, remainderDate, updated_agent,dataId, complaintNumber);
+					  
+					  //System.out.println("Rows Updated in upload history: " + rowsUpdated); 
+			
+		}
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/service/InprogresscallService.java

@@ -0,0 +1,102 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.service;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+
+@Service
+public class InprogresscallService {
+
+    @Autowired
+    private JdbcTemplate jdbcTemplate;
+    
+    @Autowired
+	 public void setDataSource(@Qualifier("mysql1913QAQCDataSource") DataSource dataSource) {
+		 this.jdbcTemplate = new JdbcTemplate(dataSource);
+	 }
+
+    
+    public List<Map<String, Object>> getActionsCatergory()
+	{
+		String query = "SELECT call_status " +  
+                "FROM gcc_1913_qaqc.call_status WHERE call_category_id = 3 and isactive='1'";
+		
+		return jdbcTemplate.queryForList(query);
+	}
+    
+//    public List<Map<String, Object>> getInProgressCalls(int agent_id) {
+//        String sql = "SELECT complaint_number, " +
+//                     "       official_name , " +
+//                     "       official_mobilenum , " +
+//                     "       complaint_type, " +
+//                     "       call_category,  " +
+//                     "       complaint_mode,  " +
+//                     "       department  " +
+//                     
+//                     "FROM gcc_1913_qaqc.qaqc_upload_data " +
+//                     "WHERE call_category ='inprogress' and agent_id= ?";
+//
+//		
+//        return jdbcTemplate.queryForList(sql, agent_id);        
+//    }
+    
+    public List<Map<String, Object>> getInProgressCalls(int agent_id) {
+        String query = "SELECT data_id, complaint_number, complaint_date,complaint_person_name, complaint_mobilenumber, " +
+                       "complaint_type, official_name, official_mobilenum, call_category, complaint_mode, department " +
+                       "FROM gcc_1913_qaqc.qaqc_upload_data " +
+                       "WHERE (call_category = 'PROCESSING' OR call_category = 'REOPENED' OR call_category = 'REDRESSED' OR call_category = 'INPROGRESS') " +
+                       "  AND is_processed = FALSE " +
+                       "  AND agent_id = ?";
+        return jdbcTemplate.queryForList(query, agent_id);
+    }
+    
+    public void updateInprogressComplaintDetails(String complaintNumber,int dataId, String action, String remarks,int updated_agent)
+	  { 
+  	String query = "UPDATE gcc_1913_qaqc.qaqc_upload_data " +
+	  "SET call_status = ?, " + "    remarks = ?,updated_agent=?, " +
+	  "    updated_date = CURRENT_TIMESTAMP, " + "    is_processed = TRUE " + 
+	  "WHERE data_id = ? "  +"  AND complaint_number = ?";
+	  
+	  int rowsUpdated = jdbcTemplate.update(query, action, remarks,updated_agent, dataId,complaintNumber);
+	  
+	  //System.out.println("Rows Updated in upload data: " + rowsUpdated); 
+	  }
+
+    public void saveMobileNumDetails(String complaintNumber, String remarks) {
+        String query = "insert into officer_mobileno (complaint_number,remarks) values(?,?)";
+        int rowsUpdated = jdbcTemplate.update(query, complaintNumber, remarks);
+        //System.out.println("Rows Updated: " + rowsUpdated);
+    }
+    
+    public List<Map<String, Object>> getInprogressSubmitDetails(int userId) {
+    	
+   	 String query = "SELECT complaint_number, complaint_date,complaint_person_name, complaint_mobilenumber,official_name,official_mobilenum, " +
+               "complaint_type, call_status, remarks " +
+               "FROM gcc_1913_qaqc.qaqc_upload_data " +
+               "WHERE (call_category = 'PROCESSING' OR call_category = 'REOPENED' OR call_category = 'REDRESSED' OR call_category = 'INPROGRESS') AND agent_id = ? AND is_processed = '1'";
+   	 
+		return jdbcTemplate.queryForList(query,userId);
+		  
+	}
+
+
+	public void updateComplaintHistoryDetails(String complaintNumber, int dataId, String action, String remarks,int updated_agent,
+				String remainderDate) {
+			
+			String query = "UPDATE gcc_1913_qaqc.qaqc_upload_data_history \r\n"
+					+ "SET call_status = ?, remarks = ?, updated_date = CURRENT_TIMESTAMP, remainder_date = ?,updated_agent=?\r\n"
+					+ "WHERE data_id = ?   AND complaint_number = ?";
+					  
+			int rowsUpdated = jdbcTemplate.update(query, action, remarks, remainderDate,updated_agent, dataId, complaintNumber);
+					  
+			//System.out.println("Rows Updated in upload data history: " + rowsUpdated); 
+			
+		}
+ 
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/service/PublicFollowUpService.java

@@ -0,0 +1,52 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.service;
+
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+
+@Service
+public class PublicFollowUpService {
+	
+	@Autowired
+	private JdbcTemplate jdbcTemplate;
+	
+	@Autowired
+	 public void setDataSource(@Qualifier("mysql1913QAQCDataSource") DataSource dataSource) {
+		 this.jdbcTemplate = new JdbcTemplate(dataSource);
+	 }
+	
+	public List<Map<String, Object>> getFollowUpCalls(int agent_id) {
+	    String query = "SELECT data_id, complaint_number, complaint_date,complaint_person_name, complaint_mobilenumber, " +
+                       "complaint_type, official_name, official_mobilenum, call_category, complaint_mode, department " +	                   
+	                   "FROM gcc_1913_qaqc.qaqc_upload_data " +
+	                   "WHERE call_category = 'PUBLICFOLLOWUP' AND agent_id = ? AND is_processed = FALSE";
+	    
+	    return jdbcTemplate.queryForList(query, agent_id);
+	}
+	
+	public List<Map<String, Object>> getFollowUpCatergory()
+	{
+		String query = "SELECT call_status " +  
+                "FROM gcc_1913_qaqc.call_status WHERE call_category_id = 4 and isactive='1'";
+		
+		return jdbcTemplate.queryForList(query);
+	}
+	
+	public List<Map<String, Object>> getFollowupSubmitDetails(int userId) {
+    	
+	   	 String query = "SELECT complaint_number, complaint_date,complaint_person_name, complaint_mobilenumber,official_name,official_mobilenum, " +
+	               "complaint_type, call_status, remarks " +
+	               "FROM gcc_1913_qaqc.qaqc_upload_data " +
+	               "WHERE call_category = 'PUBLICFOLLOWUP' AND agent_id = ? AND is_processed = '1'";
+	   	 
+			return jdbcTemplate.queryForList(query,userId);
+			  
+		}
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/service/QaqcAdminSettingService.java

@@ -0,0 +1,123 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.service;
+
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+import javax.transaction.Transactional;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+
+@Service
+public class QaqcAdminSettingService {
+
+	@Autowired
+    private JdbcTemplate jdbcTemplate;
+	
+	@Autowired
+	public void setDataSource(@Qualifier("mysql1913QAQCDataSource") DataSource dataSource) {
+		this.jdbcTemplate = new JdbcTemplate(dataSource);
+	}
+	
+	@Transactional
+	public int updateProductivity(int productivity_count) {
+	    String updateSql = "UPDATE productivity SET productivity_count=? where isactive='1' and isdelete='0'";
+	    return jdbcTemplate.update(updateSql,productivity_count);
+
+	}
+	
+	@Transactional
+	public int saveProductivity(int productivity_count) {
+	    String insertSql = "INSERT INTO productivity (productivity_count) VALUES (?)";
+	    return jdbcTemplate.update(insertSql, productivity_count);
+
+	}
+	
+	@Transactional
+	public Integer getProductivity() { 
+	    String insertSql = "select productivity_count\r\n"
+	    		+ "from productivity\r\n"
+	    		+ "where isactive='1' and isdelete='0'"
+	    		+ "LIMIT 1";
+	    return jdbcTemplate.queryForObject(insertSql, Integer.class);
+	    
+	}
+	
+	@Transactional
+	public List<Map<String, Object>> getAdminSettingCounts() {
+		
+		String sqlQuery = "SELECT " +
+			    "COALESCE(p.productivity_count, 0) AS productivity_count, " +
+			    "COUNT(al.agent_id) AS total_count, " +
+			    "COALESCE(p.inbound_count, 0) AS inbound_count, " +
+			    "COALESCE(p.outbound_count, 0) AS outbound_count, " +
+			    "COALESCE(p.inbound_count, 0) + COALESCE(p.outbound_count, 0) As assigned, " +
+			    "(COUNT(al.agent_id) - (COALESCE(p.inbound_count, 0) + COALESCE(p.outbound_count, 0))) AS notassigned " +
+			    "FROM productivity p " +
+			    "JOIN agents_list al " +
+			    "WHERE p.isactive = '1' AND p.isdelete = '0' AND al.isactive = '1' AND al.isdelete = '0' " +
+			    "GROUP BY p.productivity_count, p.inbound_count, p.outbound_count";
+	    
+	    return jdbcTemplate.queryForList(sqlQuery);
+	}
+
+	
+	@Transactional
+	public int saveCallingTypeInSettings() {
+	    // Query to get inbound and outbound counts
+	    String selectSql = "SELECT\r\n"
+	    		+ "SUM(CASE WHEN calling_type = 'INBOUND' THEN 1 ELSE 0 END) AS inbound, \r\n"
+	    		+ "SUM(CASE WHEN calling_type = 'OUTBOUND' THEN 1 ELSE 0 END) AS outbound \r\n"
+	    		+ "FROM agents_list \r\n"
+	    		+ "WHERE isactive = '1' AND isdelete = '0'";
+
+	    // Fetch the counts
+	    Map<String, Object> result = jdbcTemplate.queryForMap(selectSql);
+	    int inbound = ((Number) result.get("inbound")).intValue(); // Convert to int
+	    int outbound = ((Number) result.get("outbound")).intValue(); // Convert to int
+
+	    //Corrected SQL syntax for updating multiple columns
+	    String updateSql = "UPDATE productivity SET inbound_count = ?, outbound_count = ? WHERE isactive = '1' AND isdelete = '0'";
+	    return jdbcTemplate.update(updateSql, inbound, outbound);
+	}
+	
+	
+	@Transactional
+	public int updateCallType(String calling_type,int agent_id) {
+	    String updateSql = "UPDATE agents_list SET calling_type=? WHERE agent_id=? AND isactive='1'";
+	    
+	    return jdbcTemplate.update(updateSql,calling_type,agent_id);
+	}
+	
+	@Transactional
+	public List<Map<String, Object>> getAgentsForCallingtype()
+	{
+		String sqlQuery = "select al.agent_id as agent_id,ap.username as username,al.agent_name as agent_name,al.mobile_number as mobile_number,\r\n"
+				+ "al.calling_type as calling_type\r\n"
+				+ "from gcc_1913_qaqc.agents_list al\r\n"
+				+ "LEFT join gcc_apps.appusers ap on ap.userid=al.agent_id\r\n"
+				+ "where al.isactive='1' and al.isdelete='0'";
+		
+		return jdbcTemplate.queryForList(sqlQuery);
+	}
+
+	public int updateAgentName(int agentId, String updatedName) {
+	    // Query to check if the name exists for another agent
+	    String checkSql = "SELECT COUNT(*) FROM agents_list WHERE agent_name = ? AND agent_id <> ? AND isactive = '1'";
+	    
+	    int count = jdbcTemplate.queryForObject(checkSql, Integer.class, updatedName, agentId);
+	    
+	    if (count > 0) {
+	        return -1; // Indicate that the name already exists
+	    }
+
+	    // Proceed with the update if the name is unique
+	    String updateSql = "UPDATE agents_list SET agent_name = ? WHERE agent_id = ? AND isactive = '1'";
+	    return jdbcTemplate.update(updateSql, updatedName, agentId);
+	}
+
+	
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/service/QaqcAgentsService.java

@@ -0,0 +1,686 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.service;
+
+import java.time.LocalDate;
+import java.util.ArrayList;
+import java.util.Collections;
+import java.util.Date;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+import javax.transaction.Transactional;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+
+@Service
+public class QaqcAgentsService {
+	
+	private JdbcTemplate jdbcTemplate;
+
+	@Autowired
+	 public void setDataSource(@Qualifier("mysql1913QAQCDataSource") DataSource dataSource) {
+		 this.jdbcTemplate = new JdbcTemplate(dataSource);
+	 }
+	
+		
+	@Transactional
+	public List<Map<String, Object>> getAgentsAllTasksCounts(int agent_id) {
+		    String SqlQuery = "SELECT \r\n"		    		
+		    		+ "    cr.taskid,\r\n"	
+		    		+ "    cr.call_category,\r\n"
+		    		+ "    cr.description,\r\n"
+		    		+ "    aa.qaqc_id,\r\n"
+		    		+ "    aa.agent_id,\r\n"
+		    		+ "    aa.created_date,\r\n"
+		    		+ "    (SELECT COUNT(data_id) \r\n"
+		    		+ "     FROM qaqc_upload_data up \r\n"
+		    		+ "     WHERE up.agent_id = aa.agent_id \r\n"
+		    		+ "       AND up.qaqc_id = cr.qaqc_id\r\n"
+		    		+ "    ) AS calls_assigned,\r\n"
+		    		+ "    (SELECT COUNT(CASE WHEN up.call_status IS NULL THEN 1 END) \r\n"
+		    		+ "     FROM qaqc_upload_data up \r\n"
+		    		+ "     WHERE up.agent_id = aa.agent_id \r\n"
+		    		+ "       AND up.qaqc_id = cr.qaqc_id\r\n"
+		    		+ "    ) AS pending_count,\r\n"
+		    		+ "    (SELECT COUNT(CASE WHEN up.call_status IS NOT NULL THEN 1 END) \r\n"
+		    		+ "     FROM qaqc_upload_data up \r\n"
+		    		+ "     WHERE up.agent_id = aa.agent_id \r\n"
+		    		+ "       AND up.qaqc_id = cr.qaqc_id\r\n"
+		    		+ "    ) AS complete_count,\r\n"
+		    		+ "    (SELECT COUNT(CASE WHEN up.call_status ='CALL_BACK_LATER' OR up.field_9 = 'UNATTENDED' THEN 1 END) \r\n"
+		    		+ "     FROM qaqc_upload_data up \r\n"
+		    		+ "     WHERE up.agent_id = aa.agent_id \r\n"
+		    		+ "       AND up.qaqc_id = cr.qaqc_id\r\n"
+		    		+ "    ) AS followup_count\r\n"
+		    		+ "    \r\n"
+		    		+ "FROM \r\n"
+		    		+ "    agent_assigned aa\r\n"
+		    		+ "JOIN \r\n"
+		    		+ "    agents_list al ON aa.agent_id = al.agent_id\r\n"
+		    		+ "JOIN \r\n"
+		    		+ "    qaqc_request cr ON cr.qaqc_id = aa.qaqc_id\r\n"
+		    		+ "WHERE \r\n"
+		    		+ "    aa.agent_id = ? \r\n"
+		    		+ "    AND aa.isactive = '1'";
+
+	    return jdbcTemplate.queryForList(SqlQuery,agent_id);
+	}
+	
+	public List<Map<String, Object>> getdataforagents(int agent_id,int qaqc_id) {
+        String sqlQuery = "select *\r\n"
+        		+ "from qaqc_upload_data\r\n"
+        		+ "where agent_id=? and qaqc_id=?";
+        
+        return jdbcTemplate.queryForList(sqlQuery,agent_id,qaqc_id);
+    }
+	
+	@Transactional
+	public void savecallstatus(String call_status, String remarks,String complaintNumber)
+	{
+		
+		
+		String SqlQuery = "UPDATE qaqc_upload_data SET call_status = ?,remarks=?, updated_date = NOW() WHERE (complaint_number = ? )";
+
+	    jdbcTemplate.update(SqlQuery,call_status, remarks,complaintNumber);
+	}
+	
+	@Transactional
+	public void savecallstatusinlogs(String call_status, String remarks,String complaintNumber) {
+	    
+		// Step 1: Fetch details from the source table using the complaintNumber
+        String selectQuery = "SELECT * FROM qaqc_upload_data WHERE complaint_number = ?";
+        Map<String, Object> details = jdbcTemplate.queryForMap(selectQuery, complaintNumber);
+
+        // Extract the required fields from the result (modify based on your table structure)
+        String detailField1 = (String) details.get("qaqc_id");
+        String detailField2 = (String) details.get("agent_id"); 
+        String detailField3 = (String) details.get("complaint_number");
+        String detailField4 = (String) details.get("complaint_person_name");
+        String detailField5 = (String) details.get("complaint_mobilenumber");
+        String detailField6 = (String) details.get("complaint_type");
+        String detailField7 = (String) details.get("complaint_mode");
+        String detailField8 = (String) details.get("department");
+        String detailField9 = (String) details.get("complaint_group");
+        String detailField10 = (String) details.get("official_name");
+        String detailField11 = (String) details.get("official_mobilenum");
+
+        // Step 2: Insert the fetched details along with call_status and remarks into qaqc_call_logs
+        String insertQuery = "INSERT INTO qaqc_call_logs (qaqc_id, agent_id, complaint_number, complaint_person_name, complaint_mobilenumber,complaint_type,complaint_mode,department,complaint_group,official_name,official_mobilenum) VALUES (?,?,?,?,?,?,?,?,?,?,?,?,?)";
+        jdbcTemplate.update(insertQuery,detailField1, detailField2,detailField3,detailField4,detailField5,detailField6,detailField7,detailField8,detailField9,detailField10,detailField11,call_status,remarks);
+	    
+	}
+	
+	
+	public List<Map<String,Object>> getPreviousDayDashboardCounts()
+	{
+		String sqlQuery = "SELECT \r\n"
+	            + "    COUNT(DISTINCT assigned_stats.agent_id) AS TotalAgents, \r\n"
+	            + "    SUM(COALESCE(assigned_stats.Assigned, 0)) AS TotalAssigned, \r\n"
+	            + "    SUM(COALESCE(completed_stats.TotalCompleted, 0)) AS TotalCompleted, \r\n"
+	            + "    SUM(COALESCE(assigned_stats.Assigned, 0) - COALESCE(completed_stats.TotalCompleted, 0)) AS TotalPending \r\n"
+	            + "FROM \r\n"
+	            + "    (SELECT al.agent_id AS agent_id, SUM(aa.data_count) AS Assigned \r\n"
+	            + "     FROM agent_assigned aa \r\n"
+	            + "     JOIN agents_list al ON aa.agent_id = al.agent_id \r\n"
+	            + "     WHERE DATE(aa.created_date) = DATE(SUBDATE(CURDATE(), 1)) \r\n"
+	            + "     GROUP BY al.agent_id) AS assigned_stats \r\n"
+	            + "LEFT JOIN \r\n"
+	            + "    (SELECT agent_id, COUNT(DISTINCT (complaint_number)) AS TotalCompleted \r\n"
+	            + "     FROM qaqc_call_logs \r\n"
+	            + "     WHERE DATE(created_date) = DATE(SUBDATE(CURDATE(), 1)) \r\n"
+	            + "     GROUP BY agent_id) AS completed_stats \r\n"
+	            + "ON assigned_stats.agent_id = completed_stats.agent_id;";
+				
+        
+        return jdbcTemplate.queryForList(sqlQuery);
+	}
+	
+//	public List<Map<String,Object>> getAgentPreviousDayCount()
+//	{
+//		String sqlQuery = "SELECT DISTINCT \r\n"
+//				+ "    assigned_stats.agent_id, \r\n"
+//				+ "    assigned_stats.agent_name as agent_name,  -- Use the alias assigned_stats here instead of aa\r\n"
+//				+ "    COALESCE(assigned_stats.Assigned, 0) AS Assigned, \r\n"
+//				+ "    COALESCE(completed_stats.TotalCompleted, 0) AS TotalCompleted, \r\n"
+//				+ "    COALESCE(assigned_stats.Assigned, 0) - COALESCE(completed_stats.TotalCompleted, 0) AS Pending, \r\n"
+//				+ "    CASE \r\n"
+//				+ "        WHEN COALESCE(assigned_stats.Assigned, 0) = 0 THEN 0 \r\n"
+//				+ "        ELSE ROUND(COALESCE(completed_stats.TotalCompleted, 0) * 100.0 / COALESCE(assigned_stats.Assigned, 1)) \r\n"
+//				+ "    END AS CompletionPercentage, \r\n"
+//				+ "    COALESCE(call_stats.Completed_count, 0) AS Completed_count, \r\n"
+//				+ "    COALESCE(call_stats.Reopened_count, 0) AS Reopened_count, \r\n"
+//				+ "    COALESCE(call_stats.Followup_count, 0) AS Followup_count, \r\n"
+//				+ "    COALESCE(call_stats.Other_count, 0) AS Other_count \r\n"
+//				+ "FROM \r\n"
+//				+ "    (SELECT al.agent_id AS agent_id, al.agent_name AS agent_name, SUM(aa.data_count) AS Assigned \r\n"
+//				+ "     FROM agent_assigned aa \r\n"
+//				+ "     JOIN agents_list al ON aa.agent_id = al.agent_id \r\n"
+//				+ "     WHERE DATE(aa.created_date) = DATE(SUBDATE(CURDATE(), 1)) \r\n"
+//				+ "     GROUP BY al.agent_id,al.agent_name) AS assigned_stats  -- The alias 'assigned_stats' is used here\r\n"
+//				+ "LEFT JOIN \r\n"
+//				+ "    (SELECT agent_id, COUNT(qaqc_id) AS TotalCompleted \r\n"
+//				+ "     FROM qaqc_call_logs \r\n"
+//				+ "     WHERE DATE(created_date) = DATE(SUBDATE(CURDATE(), 1)) \r\n"
+//				+ "     GROUP BY agent_id) AS completed_stats ON assigned_stats.agent_id = completed_stats.agent_id \r\n"
+//				+ "LEFT JOIN \r\n"
+//				+ "    (SELECT agent_id, \r\n"
+//				+ "        SUM(CASE WHEN call_status IN ('COMPLETED', 'FOLLOWUP_COMPLETED') THEN 1 ELSE 0 END) AS Completed_count, \r\n"
+//				+ "        SUM(CASE WHEN call_status = 'REOPEN' THEN 1 ELSE 0 END) AS Reopened_count, \r\n"
+//				+ "        SUM(CASE WHEN call_status = 'FOLLOWUP' THEN 1 ELSE 0 END) AS Followup_count, \r\n"
+//				+ "        SUM(CASE WHEN call_status NOT IN ('COMPLETED', 'FOLLOWUP_COMPLETED', 'REOPEN', 'FOLLOWUP') THEN 1 ELSE 0 END) AS Other_count \r\n"
+//				+ "     FROM qaqc_call_logs \r\n"
+//				+ "     WHERE DATE(created_date) = DATE(SUBDATE(CURDATE(), 1)) \r\n"
+//				+ "     GROUP BY agent_id) AS call_stats ON assigned_stats.agent_id = call_stats.agent_id;\r\n";
+//        
+//        return jdbcTemplate.queryForList(sqlQuery);
+//	}
+	
+	
+	public List<Map<String,Object>> getAgentPreviousDayCount()
+	{
+		String sqlQuery = "SELECT DISTINCT \r\n"
+				+ "    assigned_stats.agent_id, \r\n"
+				+ "    assigned_stats.agent_name as agent_name,  -- Use the alias assigned_stats here instead of aa\r\n"
+				+ "    COALESCE(assigned_stats.Assigned, 0) AS Assigned, \r\n"
+				+ "    COALESCE(completed_stats.TotalCompleted, 0) AS TotalCompleted, \r\n"
+				+ "    COALESCE(assigned_stats.Assigned, 0) - COALESCE(completed_stats.TotalCompleted, 0) AS Pending, \r\n"
+				+ "    CASE \r\n"
+				+ "        WHEN COALESCE(assigned_stats.Assigned, 0) = 0 THEN 0 \r\n"
+				+ "        ELSE ROUND(COALESCE(completed_stats.TotalCompleted, 0) * 100.0 / COALESCE(assigned_stats.Assigned, 1)) \r\n"
+				+ "    END AS CompletionPercentage, \r\n"
+				+ "    COALESCE(call_stats.Completed_count, 0) AS Completed_count, \r\n"
+				+ "    COALESCE(call_stats.Reopened_count, 0) AS Reopened_count, \r\n"
+				+ "    COALESCE(call_stats.Followup_count, 0) AS Followup_count, \r\n"
+				+ "    COALESCE(call_stats.Other_count, 0) AS Other_count \r\n"
+				+ "FROM \r\n"
+				+ "    (SELECT al.agent_id AS agent_id, al.agent_name AS agent_name, SUM(aa.data_count) AS Assigned \r\n"
+				+ "     FROM agent_assigned aa \r\n"
+				+ "     JOIN agents_list al ON aa.agent_id = al.agent_id \r\n"
+				+ "     WHERE DATE(aa.created_date) = DATE(SUBDATE(CURDATE(), 1)) \r\n"
+				+ "     GROUP BY al.agent_id,al.agent_name) AS assigned_stats  -- The alias 'assigned_stats' is used here\r\n"
+				+ "LEFT JOIN \r\n"
+				+ "    (SELECT agent_id, count(DISTINCT (complaint_number)) AS TotalCompleted \r\n"
+				+ "     FROM qaqc_call_logs \r\n"
+				+ "     WHERE DATE(created_date) = DATE(SUBDATE(CURDATE(), 1)) \r\n"
+				+ "     GROUP BY agent_id) AS completed_stats ON assigned_stats.agent_id = completed_stats.agent_id \r\n"
+				+ "LEFT JOIN \r\n"
+				+ "    (SELECT agent_id, \r\n"
+				+ "        SUM(CASE WHEN call_status IN ('COMPLETED', 'FOLLOWUP_COMPLETED') THEN 1 ELSE 0 END) AS Completed_count, \r\n"
+				+ "        SUM(CASE WHEN call_status = 'REOPEN' THEN 1 ELSE 0 END) AS Reopened_count, \r\n"
+				+ "        SUM(CASE WHEN call_status = 'FOLLOWUP' THEN 1 ELSE 0 END) AS Followup_count, \r\n"
+				+ "        SUM(CASE WHEN call_status NOT IN ('COMPLETED', 'FOLLOWUP_COMPLETED', 'REOPEN', 'FOLLOWUP') THEN 1 ELSE 0 END) AS Other_count \r\n"
+				+ "     FROM qaqc_call_logs \r\n"
+				+ "     WHERE DATE(created_date) = DATE(SUBDATE(CURDATE(), 1)) \r\n"
+				+ "     GROUP BY agent_id) AS call_stats ON assigned_stats.agent_id = call_stats.agent_id \r\n"
+				+ "     ORDER BY agent_name \r\n;";
+        
+        return jdbcTemplate.queryForList(sqlQuery);
+	}
+	
+
+	public List<Map<String, Object>> getAgentDashboard(int userId, String startDate, String endDate) {
+	    String sql = "SELECT " +
+	                 "    COALESCE(SUM(aa.data_count), 0) AS Total_Calls_assigned, " +
+	                 "    COALESCE(SUM(CASE WHEN qr.call_category = 'closed' THEN aa.data_count ELSE 0 END), 0) AS Closed_Call_count, " +
+	                 "    COALESCE(SUM(CASE WHEN qr.call_category IN ('inprogress', 'redressed', 'reopened','processing') THEN aa.data_count ELSE 0 END), 0) AS Inprogress_Call_count, " +
+	                 "    COALESCE(SUM(CASE WHEN qr.call_category = 'officialfollowup' THEN aa.data_count ELSE 0 END), 0) AS Followup_Call_count, " +
+	                 "    COALESCE(SUM(CASE WHEN qr.call_category = 'publicfollowup' THEN aa.data_count ELSE 0 END), 0) AS PublicFollowup_Call_count " +
+	                 "FROM agent_assigned aa " +
+	                 "LEFT JOIN qaqc_request qr ON aa.qaqc_id = qr.qaqc_id " +
+	                 "WHERE aa.agent_id = ? " +
+	                 "AND DATE(qr.created_date) BETWEEN ? AND ?";
+	    
+	    return jdbcTemplate.queryForList(sql, userId, startDate, endDate);
+	}
+
+	
+	public List<Map<String, Object>> getAgentPerformanceData(int agentId, String startDate, String endDate) {
+	    // String sql = "SELECT \n"
+	    //         + "    COALESCE(total_data_count, 0) AS total_data_count,\n" // Ensure total_data_count is 0 if null
+	    //         + "    COALESCE(completed_count, 0) AS completed_count,\n"  // Ensure completed_count is 0 if null
+	    //         + "    COALESCE((total_data_count - completed_count), 0) AS pending_count,\n" // Ensure pending_count is 0
+	    //         + "    CASE \n"
+	    //         + "        WHEN COALESCE(total_data_count, 0) > 0 THEN ROUND((COALESCE(completed_count, 0) / total_data_count) * 100, 1)\n"
+	    //         + "        ELSE 0\n"
+	    //         + "    END AS completed_percentage\n"
+	    //         + "FROM \n"
+	    //         + "    (\n"
+	    //         + "        SELECT \n"
+	    //         + "            (SELECT COALESCE(SUM(aa.data_count), 0) \n"
+	    //         + "             FROM agent_assigned aa \n"
+	    //         + "             WHERE aa.agent_id = ? AND DATE(aa.created_date) BETWEEN ? AND ?) AS total_data_count,\n"
+	    //         + "            \n"
+	    //         + "            (SELECT COALESCE(COUNT(*), 0) \n"
+	    //         + "             FROM qaqc_call_logs cl \n"
+	    //         + "             WHERE cl.agent_id = ?\n"
+	    //         + "             AND DATE(cl.created_date) BETWEEN ? AND ? \n"
+	    //         + "             AND cl.call_status IS NOT NULL) AS completed_count\n"
+	    //         + "    ) AS combined";
+
+	    // return jdbcTemplate.queryForList(sql, agentId, startDate, endDate, agentId, startDate, endDate);
+
+		String sql="SELECT "
+				+ "    total_data_count,"
+				+ "    completed_count,"
+				+ "    (total_data_count - completed_count) AS pending_count,"
+				+ "    CASE "
+				+ "        WHEN total_data_count > 0 "
+				+ "        THEN ROUND((completed_count / total_data_count) * 100, 1)"
+				+ "        ELSE 0"
+				+ "    END AS completed_percentage"
+				+ " FROM ("
+				+ "    SELECT "
+				+ "        COUNT(*) AS total_data_count,"
+				+ "        COUNT(call_status) AS completed_count"
+				+ "    FROM qaqc_upload_data_history"
+				+ "    WHERE created_date >= ? "
+				+ "      AND created_date <  DATE_ADD( ? , INTERVAL 1 DAY)"
+				+ "      AND agent_id = ? "
+				+ ") t";
+
+	    return jdbcTemplate.queryForList(sql, startDate, endDate, agentId);
+	}
+
+
+   
+   
+   public List<Map<String, Object>> getAgentTaskDetails(int userId, String startDate, String endDate) {
+	   String sql = "WITH LatestCallLogs AS ( " +
+			    "    SELECT " +
+			    "        cl.qaqc_id, " +
+			    "        cl.agent_id, " +
+			    "        cl.complaint_number, " +
+			    "        cl.call_status, " +
+			    "        cl.created_date, " +
+			    "        ROW_NUMBER() OVER (PARTITION BY cl.qaqc_id, cl.agent_id, cl.complaint_number ORDER BY cl.created_date DESC) AS row_num " +
+			    "    FROM " +
+			    "        qaqc_call_logs cl " +
+			    ") " +
+			    "SELECT DISTINCT " +
+			    "    qr.taskid AS taskid, " +
+			    "    qr.call_category AS call_category, " +
+			    "    DATE(aa.created_date) AS cdate, " +
+			    "    aa.data_count AS assigned, " +
+			    "    COUNT(lcl.agent_id) AS callstaken, " +
+			    "    (aa.data_count - COUNT(lcl.agent_id)) AS pending, " +
+			    "    ROUND((CASE WHEN aa.data_count > 0 THEN (COUNT(lcl.agent_id) / aa.data_count) * 100 ELSE 0 END), 2) AS percentage, " +
+			    "    COUNT(CASE WHEN lcl.call_status IN ('COMPLETED', 'FOLLOWUP_COMPLETED') THEN 1 END) AS Completed, " +
+			    "    COUNT(CASE WHEN lcl.call_status = 'REOPEN' THEN 1 END) AS Reopened, " +
+			    "    COUNT(CASE WHEN lcl.call_status = 'FOLLOWUP' THEN 1 END) AS Followup, " +
+			    "    COUNT(CASE WHEN lcl.call_status NOT IN ('COMPLETED', 'FOLLOWUP_COMPLETED', 'REOPEN', 'FOLLOWUP') THEN 1 END) AS Others " +
+			    "FROM " +
+			    "    qaqc_request qr " +
+			    "JOIN " +
+			    "    agent_assigned aa ON aa.qaqc_id = qr.qaqc_id " +
+			    "JOIN " +
+			    "    agents_list al ON al.agent_id = aa.agent_id " +
+			    "LEFT JOIN " +
+			    "    LatestCallLogs lcl ON qr.qaqc_id = lcl.qaqc_id AND al.agent_id = lcl.agent_id AND lcl.row_num = 1 " +
+			    "WHERE " +
+			    "    al.agent_id = ? AND aa.data_count != 0 " +
+			    "    AND DATE(aa.created_date) BETWEEN ? AND ? " +
+			    "GROUP BY " +
+			    "    taskid, cdate, assigned, call_category";
+
+			return jdbcTemplate.queryForList(sql, userId, startDate, endDate);
+	}
+		
+		public List<Map<String, Object>> getAgentPerformanceCount(String startDate, String endDate) {
+		    String sql = "SELECT " +
+		        "t2.total_calls, " +
+		        "t3.completed_calls, " +
+		        "t2.total_calls - t3.completed_calls AS pending_calls, " +
+		        "t4.no_of_agents " +
+		        "FROM " +		        
+		        "( " +
+		        "    SELECT " +
+		        "        SUM(aa.data_count) AS total_calls " +
+		        "    FROM " +
+		        "        agent_assigned aa " +
+		        "     INNER JOIN " +
+		        "        qaqc_request qr " +
+		        "     ON " +
+		        "        aa.qaqc_id = qr.qaqc_id " +
+		        "    WHERE " +
+		        "        (? IS NULL OR date(qr.created_date) BETWEEN ? AND ?) " +
+		        ") AS t2, " +
+		        "( " +
+		        "    SELECT " +
+		        "        SUM(qr.total_data) AS total_data, " +
+		        "    COUNT(CASE WHEN qcl.call_status IS NOT NULL THEN qcl.qaqc_id END) AS completed_calls" +
+		        "    FROM " +
+		        "       qaqc_request qr " +
+		        "    LEFT JOIN " +
+		        "        qaqc_upload_data_history qcl " +
+		        "    ON " +
+		        "        qr.qaqc_id = qcl.qaqc_id " +
+		        "    WHERE " +
+		        "        (? IS NULL OR date(qr.created_date) BETWEEN ? AND ?) " +
+		        ") AS t3, " +
+		        "( " +
+		        "    SELECT " +
+		        "        COUNT(DISTINCT aa.agent_id) AS no_of_agents " +
+		        "    FROM " +
+		        "        agent_assigned aa " +
+		        "    WHERE " +
+		        "        (? IS NULL OR date(aa.created_date) BETWEEN ? AND ?) " +
+		        ") AS t4";
+
+		    // Prepare the parameters for the query
+		    Object[] params = new Object[] {
+		        startDate, startDate, endDate, // For t2
+		        startDate, startDate, endDate, // For t3
+		        startDate, startDate, endDate  // For t4
+		    };
+
+		    // Execute the query and return the results as a List of Maps
+		    return jdbcTemplate.queryForList(sql, params);
+		}
+	
+		public List<Map<String, Object>> getAgentPerformanceList(String startDate, String endDate) {
+		    // Base query with subqueries for Assigned, Completed, and Pending
+		    StringBuilder query = new StringBuilder(
+		        "SELECT DISTINCT " +
+		        "    assigned_stats.agent_id, " + 
+		        "    assigned_stats.agent_name, " +  
+		        "    COALESCE(assigned_stats.Assigned, 0) AS Assigned, " +
+		        "    COALESCE(completed_stats.TotalCompleted, 0) AS TotalCompleted, " +
+		        "    COALESCE(assigned_stats.Assigned, 0) - COALESCE(completed_stats.TotalCompleted, 0) AS Pending, " +
+		        "    CASE WHEN COALESCE(assigned_stats.Assigned, 0) = 0 THEN 0 ELSE " +
+		        "        ROUND(COALESCE(completed_stats.TotalCompleted, 0) * 100.0 / COALESCE(assigned_stats.Assigned, 1), 2) " +
+		        "    END AS CompletionPercentage, " +
+		        "    COALESCE(call_stats.Completed_count, 0) AS Completed_count, " +
+		        "    COALESCE(call_stats.Reopened_count, 0) AS Reopened_count, " +
+		        "    COALESCE(call_stats.Followup_count, 0) AS Followup_count, " +
+		        "    COALESCE(call_stats.Other_count, 0) AS Other_count " +
+		        "FROM " +
+		        "    (SELECT al.agent_id as agent_id, al.agent_name as agent_name,SUM(aa.data_count) AS Assigned " +
+		        "     FROM agent_assigned aa JOIN agents_list al ON aa.agent_id=al.agent_id " +
+		        "     WHERE (? IS NULL OR DATE(aa.created_date) >= STR_TO_DATE(?, '%Y-%m-%d')) " + // Conditional date filtering
+		        "       AND (? IS NULL OR DATE(aa.created_date) <= STR_TO_DATE(?, '%Y-%m-%d')) " +
+		        "     GROUP BY al.agent_id,al.agent_name) AS assigned_stats " +  // The alias 'assigned_stats' is used here
+		        "LEFT JOIN " +
+		        "    (SELECT agent_id, COUNT(call_status) AS TotalCompleted " +
+		        "     FROM qaqc_upload_data_history " +
+		        "     WHERE (? IS NULL OR DATE(created_date) >= STR_TO_DATE(?, '%Y-%m-%d')) " + // Conditional date filtering
+		        "       AND (? IS NULL OR DATE(created_date) <= STR_TO_DATE(?, '%Y-%m-%d')) " +
+		        "     GROUP BY agent_id) AS completed_stats ON assigned_stats.agent_id = completed_stats.agent_id " +
+		        "LEFT JOIN " +
+		        "    (SELECT agent_id, " +
+		        "        SUM(CASE WHEN call_status IN ('COMPLETED', 'FOLLOWUP_COMPLETED') THEN 1 ELSE 0 END) AS Completed_count, " +
+		        "        SUM(CASE WHEN call_status = 'REOPEN' THEN 1 ELSE 0 END) AS Reopened_count, " +
+		        "        SUM(CASE WHEN call_status = 'FOLLOWUP' THEN 1 ELSE 0 END) AS Followup_count, " +
+		        "        SUM(CASE WHEN call_status NOT IN ('COMPLETED', 'FOLLOWUP_COMPLETED', 'REOPEN', 'FOLLOWUP') THEN 1 ELSE 0 END) AS Other_count " +
+		        "     FROM qaqc_upload_data_history " +
+		        "     WHERE (? IS NULL OR DATE(created_date) >= STR_TO_DATE(?, '%Y-%m-%d')) " + // Conditional date filtering
+		        "       AND (? IS NULL OR DATE(created_date) <= STR_TO_DATE(?, '%Y-%m-%d')) " +
+		        "     GROUP BY agent_id) AS call_stats ON assigned_stats.agent_id = call_stats.agent_id"
+		    );
+
+		    // Execute query with date range parameters
+		    return jdbcTemplate.queryForList(
+		        query.toString(),
+		        startDate, startDate, endDate, endDate, // Parameters for assigned_stats
+		        startDate, startDate, endDate, endDate, // Parameters for completed_stats
+		        startDate, startDate, endDate, endDate  // Parameters for call_stats
+		    );
+		}
+		
+
+
+
+		public List<Map<String, Object>> getAgentTaskwiseData(String agentId,String startDate, String endDate) {
+		  
+		      String query="WITH LatestCallLogs AS (\r\n"
+		      		+ "    SELECT \r\n"
+		      		+ "        cl.qaqc_id,\r\n"
+		      		+ "        cl.agent_id,\r\n"
+		      		+ "        cl.complaint_number,\r\n"
+		      		+ "        cl.call_status,\r\n"
+		      		+ "        cl.created_date,\r\n"
+		      		+ "        ROW_NUMBER() OVER (PARTITION BY cl.qaqc_id, cl.agent_id, cl.complaint_number ORDER BY cl.created_date DESC) AS row_num\r\n"
+		      		+ "    FROM \r\n"
+		      		+ "        qaqc_call_logs cl\r\n"
+		      		+ ")\r\n"
+		      		+ "SELECT DISTINCT \r\n"
+		      		+ "    qr.taskid as taskid,\r\n"
+		      		+ "    date(aa.created_date) as cdate,\r\n"
+		      		+ "    aa.data_count AS assigned,\r\n"
+		      		+ "    COUNT(lcl.agent_id) AS callstaken,\r\n"
+		      		+ "    (aa.data_count - COUNT(lcl.agent_id)) AS pending,\r\n"
+		      		+ "    ROUND((COUNT(lcl.agent_id) / aa.data_count) * 100, 2) AS percentage,\r\n"
+		      		+ "    COUNT(CASE WHEN lcl.call_status IN ('COMPLETED', 'FOLLOWUP_COMPLETED') THEN 1 END) AS Completed,\r\n"
+		      		+ "    COUNT(CASE WHEN lcl.call_status = 'REOPEN' THEN 1 END) AS Reopened,\r\n"
+		      		+ "    COUNT(CASE WHEN lcl.call_status = 'FOLLOWUP' THEN 1 END) AS Followup,\r\n"
+		      		+ "    COUNT(CASE WHEN lcl.call_status NOT IN ('COMPLETED', 'FOLLOWUP_COMPLETED', 'REOPEN', 'FOLLOWUP') THEN 1 END) AS Others\r\n"
+		      		+ "FROM \r\n"
+		      		+ "    qaqc_request qr\r\n"
+		      		+ "JOIN \r\n"
+		      		+ "    agent_assigned aa ON aa.qaqc_id = qr.qaqc_id\r\n"
+		      		+ "JOIN \r\n"
+		      		+ "    agents_list al ON al.agent_id = aa.agent_id\r\n"
+		      		+ "LEFT JOIN \r\n"
+		      		+ "    LatestCallLogs lcl ON qr.qaqc_id = lcl.qaqc_id AND al.agent_id = lcl.agent_id AND lcl.row_num = 1\r\n"
+		      		+ "WHERE \r\n"
+		      		+ "    al.agent_id = ? AND DATE(qr.created_date) >= ? AND DATE(qr.created_date) <= ? \r\n"
+		      		+ "GROUP BY \r\n"
+		      		+ "    taskid, cdate, assigned";  
+
+		   
+		        return jdbcTemplate.queryForList(query, agentId,startDate,endDate);
+		    
+		}
+		
+		
+		public List<Map<String, Object>> getAttendedComplaintStatus(
+		        String startDate, String endDate, String complaintNumber, String complaintMobileNumber) {
+
+		    // Base query with JOIN to include agent_name
+		    StringBuilder query = new StringBuilder(
+		        "SELECT qcl.*,date(qcl.created_date) as updated_date, al.agent_name " +
+		        "FROM qaqc_call_logs qcl " +
+		        "LEFT JOIN agents_list al ON qcl.agent_id = al.agent_id " +
+		        "WHERE 1=1 ");
+
+		    // List to store query parameters
+		    List<Object> params = new ArrayList<>();
+
+		    // Add date range condition if provided
+		    if (startDate != null && !startDate.isEmpty()) {
+		        query.append("AND DATE(qcl.created_date) >= ? ");
+		        params.add(startDate);
+		    }
+		    if (endDate != null && !endDate.isEmpty()) {
+		        query.append("AND DATE(qcl.created_date) <= ? ");
+		        params.add(endDate);
+		    }
+
+		    // Add complaint number condition if provided
+		    if (complaintNumber != null && !complaintNumber.isEmpty()) {
+		        query.append("AND qcl.complaint_number = ? ");
+		        params.add(complaintNumber);
+		    }
+
+		    // Add complaint mobile number condition if provided
+		    if (complaintMobileNumber != null && !complaintMobileNumber.isEmpty()) {
+		        query.append("AND qcl.complaint_mobilenumber = ? ");
+		        params.add(complaintMobileNumber);
+		    }
+
+		    // Add ORDER BY clause
+		    query.append("ORDER BY qcl.created_date DESC ");
+
+		    // Add LIMIT clause only if complaintNumber is provided
+		    if (complaintNumber != null && !complaintNumber.isEmpty()) {
+		        query.append("LIMIT 1 ");
+		    }
+
+		    // Execute the query with dynamic parameters
+		    return jdbcTemplate.queryForList(query.toString(), params.toArray());
+		}
+		
+		
+//		public List<Map<String, Object>> getAttendedComplainthistory(
+//		        String startDate, String endDate, String complaintNumber, String complaintMobileNumber) {
+//
+//		    // Base query with JOIN to include agent_name
+//		    StringBuilder query = new StringBuilder(
+//		        "SELECT qcl.*, al.agent_name " +
+//		        "FROM qaqc_call_logs qcl " +
+//		        "LEFT JOIN agents_list al ON qcl.agent_id = al.agent_id " +
+//		        "WHERE 1=1 ");
+//
+//		    // List to store query parameters
+//		    List<Object> params = new ArrayList<>();
+//
+//		    // Add date range condition if provided
+//		    if (startDate != null && !startDate.isEmpty()) {
+//		        query.append("AND DATE(qcl.created_date) >= ? ");
+//		        params.add(startDate);
+//		    }
+//		    if (endDate != null && !endDate.isEmpty()) {
+//		        query.append("AND DATE(qcl.created_date) <= ? ");
+//		        params.add(endDate);
+//		    }
+//
+//		    // Add complaint number condition if provided
+//		    if (complaintNumber != null && !complaintNumber.isEmpty()) {
+//		        query.append("AND qcl.complaint_number = ? ");
+//		        params.add(complaintNumber);
+//		    }
+//
+//		    // Add complaint mobile number condition if provided
+//		    if (complaintMobileNumber != null && !complaintMobileNumber.isEmpty()) {
+//		        query.append("AND qcl.complaint_mobilenumber = ? ");
+//		        params.add(complaintMobileNumber);
+//		    }
+//
+//		    // Group by qcl.id and agent_name to avoid SQL error
+//		    query.append("GROUP BY qcl.id, al.agent_name ");
+//
+//		    // Add ordering clause
+//		    query.append("ORDER BY qcl.created_date DESC");
+//
+//		    // Execute the query with dynamic parameters
+//		    return jdbcTemplate.queryForList(query.toString(), params.toArray());
+//		}
+		
+		public List<Map<String, Object>> getAttendedComplainthistory(
+		        String startDate,
+		        String endDate,
+		        String complaintNumber,
+		        String complaintMobileNumber) {
+
+		    StringBuilder query = new StringBuilder(
+
+		        "SELECT * FROM ( " +
+
+		        // ================= QAQC CALL LOGS =================
+		        "SELECT " +
+		        "qcl.id, " +
+		        "qcl.qaqc_id, " +
+		        "qcl.call_category, " +
+		        "qcl.agent_id, " +
+		        "qcl.complaint_number, " +
+		        "qcl.complaint_date, " +
+		        "qcl.complaint_person_name, " +
+		        "qcl.complaint_mobilenumber, " +
+		        "qcl.complaint_type, " +
+		        "qcl.complaint_mode, " +
+		        "qcl.department, " +
+		        "qcl.complaint_group, " +
+		        "qcl.official_name, " +
+		        "qcl.official_mobilenum, " +
+		        "qcl.call_status, " +
+		        "qcl.remainder_date, " +
+		        "qcl.remarks, " +
+		        "qcl.created_date, " +
+		        "qcl.is_processed, " +
+		        "qcl.updated_agent, " +
+		        "al.agent_name, " +
+		        "'QAQC' AS source_table " +
+
+		        "FROM qaqc_call_logs qcl " +
+		        "LEFT JOIN agents_list al ON qcl.agent_id = al.agent_id " +
+
+		        "UNION ALL " +
+
+		        // ================= SOCIAL MEDIA =================
+		        "SELECT " +
+		        "smc.id, " +
+		        "NULL AS qaqc_id, " +
+		        "NULL AS call_category, " +
+		        "smc.updated_by AS agent_id, " +
+		        "smc.complaint_number, " +
+		        "smc.complaint_date, " +
+		        "smc.complaint_person_name, " +
+		        "smc.complaint_mobilenumber, " +
+		        "smc.complaint_type, " +
+		        "smc.complaint_mode, " +
+		        "smc.department, " +
+		        "NULL AS complaint_group, " +
+		        "smc.official_name, " +
+		        "smc.official_mobilenum, " +
+		        "smc.call_status, " +
+		        "smc.remainder_date AS remainder_date, " +
+		        "smc.remarks, " +
+		        "smc.created_date, " +
+		        "smc.is_processed AS is_processed, " +
+		        "smc.updated_by AS updated_agent, " +
+		        "al.agent_name, " +
+		        "'SOCIAL_MEDIA' AS source_table " +
+
+		        "FROM social_media_completed smc " +
+		        "LEFT JOIN agents_list al ON smc.updated_by = al.agent_id " +
+
+		        ") x WHERE 1=1 "
+		    );
+
+		    List<Object> params = new ArrayList<>();
+
+		    // ================= DATE FILTER =================
+		    if (startDate != null && !startDate.isEmpty()) {
+		        query.append("AND DATE(x.created_date) >= ? ");
+		        params.add(startDate);
+		    }
+
+		    if (endDate != null && !endDate.isEmpty()) {
+		        query.append("AND DATE(x.created_date) <= ? ");
+		        params.add(endDate);
+		    }
+
+		    // ================= COMPLAINT NUMBER =================
+		    if (complaintNumber != null && !complaintNumber.isEmpty()) {
+		        query.append("AND x.complaint_number = ? ");
+		        params.add(complaintNumber);
+		    }
+
+		    // ================= MOBILE NUMBER =================
+		    if (complaintMobileNumber != null && !complaintMobileNumber.isEmpty()) {
+		        query.append("AND x.complaint_mobilenumber = ? ");
+		        params.add(complaintMobileNumber);
+		    }
+
+		    // ================= ORDER =================
+		    query.append("ORDER BY x.created_date DESC");
+
+		    return jdbcTemplate.queryForList(query.toString(), params.toArray());
+		}
+		
+		public List<Map<String, Object>> getAgentTaskwiseAssign(String agentId) {
+			String query="SELECT * FROM qaqc_upload_data_history where agent_id=? ";  
+			return jdbcTemplate.queryForList(query, agentId);
+			}
+
+		public List<Map<String, Object>> getAgentName(int userId) {
+			String query="SELECT agent_name \r\n"
+					+ "FROM agents_list\r\n"
+					+ "where agent_id=?";
+			return jdbcTemplate.queryForList(query, userId);
+		}
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/service/QaqcCallsService.java

@@ -0,0 +1,391 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.service;
+
+import java.time.LocalDateTime;
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.client.RestTemplate;
+
+import java.io.InputStream;
+import java.net.HttpURLConnection;
+import java.net.URL;
+import java.net.URLConnection;
+import java.net.URLEncoder;
+import java.nio.charset.StandardCharsets;
+
+@Service
+@Transactional
+public class QaqcCallsService {
+	 
+	 @Autowired
+	 private JdbcTemplate jdbcTemplate;
+	 
+	 @Autowired
+	 public void setDataSource(@Qualifier("mysql1913QAQCDataSource") DataSource dataSource) {
+		 this.jdbcTemplate = new JdbcTemplate(dataSource);
+	 }
+	 
+	 public List<Map<String, Object>> getClosedComplaints(int agent_id) {
+		    String query = "SELECT data_id, complaint_number, complaint_date,complaint_person_name, complaint_mobilenumber, complaint_type,official_name, official_mobilenum,complaint_mode, department,call_category " +
+		                   "FROM gcc_1913_qaqc.qaqc_upload_data " +
+		                   "WHERE call_category = 'CLOSED' " +
+		                   "  AND is_processed = FALSE " + // Fetch only unprocessed entries
+		                   "  AND agent_id = ?";
+		    return jdbcTemplate.queryForList(query, agent_id);
+		}
+
+	 
+	    public List<Map<String, Object>> getCallCategories() 
+	    {
+	    	String query = "SELECT call_status " +
+                    "FROM gcc_1913_qaqc.call_status WHERE call_category_id ='1' and isactive='1'";
+	        return jdbcTemplate.queryForList(query);	    	
+	    }
+	    
+	    
+	    @Transactional
+	    public int uploadComplaintDetailsInLogs(Map<String, Object> logDetails, String action,  String complaintNumber, String remainderDate) {
+	    	//System.out.println("Complaint Details: " + logDetails);
+		    // Extract other field values from complaintDetails
+		    int qaqcid = (int) logDetails.get("qaqc_id");
+		    String ccategory = logDetails.get("call_category").toString();
+		    String complaintDate = logDetails.get("complaint_date").toString();
+		    String personName = logDetails.get("complaint_person_name").toString();
+		    String personMobNo = logDetails.get("complaint_mobilenumber").toString();
+		    String cType = logDetails.get("complaint_type").toString();
+		    String cMode = logDetails.get("complaint_mode").toString();
+		    String department = logDetails.get("department").toString();
+		    String cGroup = logDetails.get("complaint_group").toString();
+		    String officialName = logDetails.get("official_name").toString();
+		    String officialMobileNum = logDetails.get("official_mobilenum").toString();
+		    String callStatus = logDetails.get("call_status").toString();
+		    String remarks = logDetails.get("remarks").toString();
+		    int agentId = (int) logDetails.get("agent_id");
+		    int updated_agent=(int)logDetails.get("updated_agent");
+		    boolean isProcessed = (boolean)logDetails.get("is_processed");
+		    LocalDateTime currentDate = LocalDateTime.now();
+
+		    // Determine which table to insert into based on the action
+		    if (action.equals("FOLLOWUP")) {
+		        String query = "INSERT INTO gcc_1913_qaqc.qaqc_followup_call_logs (qaqc_id, call_category, agent_id, complaint_number,complaint_date, complaint_person_name, "
+		                     + "complaint_mobilenumber, complaint_type, complaint_mode, department, complaint_group, official_name, remainder_date,official_mobilenum, call_status, remarks,created_date,updated_agent) "
+		                     + "VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,?,?,?)";
+
+		        int rowsAffected = jdbcTemplate.update(query, qaqcid, ccategory, agentId, complaintNumber, complaintDate,personName,
+		                personMobNo, cType, cMode, department, cGroup, officialName,remainderDate, officialMobileNum,callStatus,
+		                 remarks,currentDate,updated_agent);
+		        //System.out.println("Rows Inserted in qaqc_followup_call_logs : " + rowsAffected); 
+		        
+		        String query1 = "INSERT INTO gcc_1913_qaqc.qaqc_call_logs (qaqc_id, call_category, agent_id, complaint_number,complaint_date, complaint_person_name, "
+	                    + "complaint_mobilenumber, complaint_type, complaint_mode, department, complaint_group, official_name,remainder_date, official_mobilenum, call_status, remarks, is_processed,updated_agent) "
+	                    + "VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,?,?,?)";
+
+	       int rowsAffected1 = jdbcTemplate.update(query1, qaqcid, ccategory, agentId, complaintNumber, complaintDate,personName,
+	               personMobNo, cType, cMode, department, cGroup, officialName,remainderDate, officialMobileNum, callStatus, remarks,
+	               isProcessed,updated_agent);
+	       //System.out.println("Rows Inserted in qaqc_call_logs : " + rowsAffected1); 
+
+	       
+		        return rowsAffected + rowsAffected1;
+		        
+		    } else {
+		        String query = "INSERT INTO gcc_1913_qaqc.qaqc_call_logs (qaqc_id, call_category, agent_id, complaint_number, complaint_date,complaint_person_name, "
+		                     + "complaint_mobilenumber, complaint_type, complaint_mode, department, complaint_group, official_name, official_mobilenum, call_status, remarks, is_processed,updated_agent) "
+		                     + "VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,?,?)";
+
+		        int rowsAffected = jdbcTemplate.update(query, qaqcid, ccategory, agentId, complaintNumber,complaintDate, personName,
+		                personMobNo, cType, cMode, department, cGroup, officialName, officialMobileNum, callStatus, remarks,
+		                isProcessed,updated_agent);
+		        
+		        //System.out.println("Rows Inserted in qaqc_call_logs: " + rowsAffected);
+
+		        return rowsAffected;
+		    }
+		}
+	    
+	    public void updateComplaintDetails(String complaintNumber,int dataId, String action, String remarks,int updated_agent)
+		  { 
+	    	String query = "UPDATE gcc_1913_qaqc.qaqc_upload_data " +
+		  "SET call_status = ?, " + "    remarks = ?,updated_agent=?, " +
+		  "    updated_date = CURRENT_TIMESTAMP, " + "    is_processed = TRUE " + 
+		  "WHERE data_id = ? "  +"  AND complaint_number = ? " +"  AND call_category = 'CLOSED'";
+		  
+		  int rowsUpdated = jdbcTemplate.update(query, action, remarks,updated_agent, dataId,complaintNumber);
+		  
+		  //System.out.println("Rows Updated in upload data: " + rowsUpdated); 
+		  }
+	    
+	    public Map<String, Object> getComplaintDetails(int dataId) {
+			String query = "Select * from gcc_1913_qaqc.qaqc_upload_data where data_id = ?";
+			return jdbcTemplate.queryForMap(query, dataId);
+		}
+
+		public Map<String, Object> getErpnameById(Integer agentId) {
+			String query = "Select erp_username from agents_list where agent_id = ?";
+			return jdbcTemplate.queryForMap(query, agentId);
+		}
+
+//		public boolean ChangeStatusInErp(String complaintNumber, String remarks, String action,String Erpname) {
+//			String urlString = "";
+//			
+//			if(remarks.isEmpty()) {
+//				remarks="N/A";
+//			}
+//			
+//			if("COMPLETED".equals(action) || "WRONG_ASSIGN".equals(action)) {
+//				
+//				urlString="https://erp.chennaicorporation.gov.in/pgr/external/mobileservice?serviceId=UpdateComplaint&ComplaintId="+complaintNumber+"&Message="+remarks+"&UserType=Official&Status=11&erp_username="+Erpname;
+//				System.out.println(urlString);
+//				//urlencode
+//				try {					
+//					
+//					URL url = new URL(urlString);
+//					URLConnection urlcon=url.openConnection();    
+//					InputStream stream=urlcon.getInputStream(); 
+//					 StringBuilder responseBuilder = new StringBuilder();
+//					int i;    
+//					while((i=stream.read())!=-1){    
+//					responseBuilder.append((char) i);
+//					 }  
+//					stream.close();
+//
+//		            // Parse the response
+//		            String response = responseBuilder.toString();
+//		            System.out.println("Raw Response from ERP if Completed: " + response); // Debug: Print the raw response
+//
+//		            // Check ResultStatus in the response
+//		            if (response.contains("\"ResultStatus\": true")) {
+//		            	System.out.println("ResultStatus is true in the response."); // Debug: Positive ResultStatus
+//		                return true;
+//		            }
+//		            else {
+//		                System.out.println("ResultStatus is false or not present in the response."); // Debug: Negative or missing ResultStatus
+//		                return false;
+//		            }
+//				} catch (Exception e) {
+//					e.printStackTrace();
+//					 return false;
+//				}
+//			}
+//			
+//			if("REOPEN".equals(action)) {
+//				urlString="https://erp.chennaicorporation.gov.in/pgr/external/mobileservice?serviceId=UpdateComplaint&ComplaintId="+complaintNumber+"&Message="+remarks+"&UserType=Official&Status=9&Comp_Image=64baseString&erp_username="+Erpname;
+//				System.out.println(urlString);
+//				try {
+//					URL url = new URL(urlString);
+//					URLConnection urlcon=url.openConnection();    
+//					InputStream stream=urlcon.getInputStream(); 
+//					 StringBuilder responseBuilder = new StringBuilder();
+//					int i;    
+//					while((i=stream.read())!=-1){    
+//					responseBuilder.append((char) i);
+//					}  
+//					stream.close();
+//
+//		            // Parse the response
+//		            String response = responseBuilder.toString();
+//		            System.out.println("Raw Response from ERP if Reopen: " + response);
+//		            
+//		            // Check ResultStatus in the response
+//		            if (response.contains("\"ResultStatus\": true")) {
+//		            	System.out.println("ResultStatus is true in the response."); // Debug: Positive ResultStatus
+//		                return true;
+//		            }
+//		            else {
+//		                System.out.println("ResultStatus is false or not present in the response."); // Debug: Negative or missing ResultStatus
+//		                return false;
+//		            }
+//				} catch (Exception e) {
+//					e.printStackTrace();
+//					 return false;
+//				}
+//			}
+//			return false;
+//						
+//		}
+		
+//		public boolean ChangeStatusInErp(String complaintNumber, String remarks, String action, String Erpname) {
+//		    String urlString = "";
+//
+//		    if (remarks.isEmpty()) {
+//		        remarks = "N/A";
+//		    }
+//
+//		    try {
+//		        // Encode parameters
+//		    	String encodedComplaintNumber = URLEncoder.encode(complaintNumber, StandardCharsets.UTF_8.toString()).replace("+", "%20");
+//				  String encodedRemarks = URLEncoder.encode(remarks, StandardCharsets.UTF_8.toString()).replace("+", "%20");
+//				  String encodedErpname = URLEncoder.encode(Erpname, StandardCharsets.UTF_8.toString()).replace("+", "%20");
+//
+//		        if ("COMPLETED".equals(action) || "WRONG_ASSIGN".equals(action)) {
+//		            urlString = "https://erp.chennaicorporation.gov.in/pgr/external/mobileservice?"
+//		                    + "serviceId=UpdateComplaint"
+//		                    + "&ComplaintId=" + encodedComplaintNumber
+//		                    + "&Message=" + encodedRemarks
+//		                    + "&UserType=Official"
+//		                    + "&Status=11"
+//		                    + "&erp_username=" + encodedErpname;
+//
+//		            System.out.println(urlString);
+//
+//		            return sendRequest(urlString);
+//		        }
+//
+//		        if ("REOPEN".equals(action)) {
+//		            urlString = "https://erp.chennaicorporation.gov.in/pgr/external/mobileservice?"
+//		                    + "serviceId=UpdateComplaint"
+//		                    + "&ComplaintId=" + encodedComplaintNumber
+//		                    + "&Message=" + encodedRemarks
+//		                    + "&UserType=Official"
+//		                    + "&Status=9"
+//		                    + "&Comp_Image=64baseString"
+//		                    + "&erp_username=" + encodedErpname;
+//
+//		            System.out.println(urlString);
+//
+//		            return sendRequest(urlString);
+//		        }
+//		    } catch (Exception e) {
+//		        e.printStackTrace();
+//		        return false;
+//		    }
+//
+//		    return false;
+//		}
+		
+		public boolean ChangeStatusInErp(String complaintNumber, String remarks, String action, String Erpname) {
+		    String baseUrl = "https://erp.chennaicorporation.gov.in/pgr/external/mobileservice?";
+		    String status = "";
+		    
+		    if (remarks.isEmpty()) {
+		        remarks = "N/A";
+		    }
+
+		    try {
+		        // Encode parameters
+		        String encodedComplaintNumber = URLEncoder.encode(complaintNumber, StandardCharsets.UTF_8.toString()).replace("+", "%20");
+		        String encodedRemarks = URLEncoder.encode(remarks, StandardCharsets.UTF_8.toString()).replace("+", "%20");
+		        String encodedErpname = URLEncoder.encode(Erpname, StandardCharsets.UTF_8.toString()).replace("+", "%20");
+
+		        // Determine status based on action
+		        if ("COMPLETED".equals(action) || "WRONG_ASSIGN".equals(action)) {
+		            status = "11";
+		        } else if ("REOPEN".equals(action)) {
+		            status = "9";
+		        } else {
+		            return false; // Invalid action, return false
+		        }
+
+		        // Construct the URL
+		        String urlString = baseUrl
+		                + "serviceId=UpdateComplaint"
+		                + "&ComplaintId=" + encodedComplaintNumber
+		                + "&Message=" + encodedRemarks
+		                + "&UserType=Official"
+		                + "&Status=" + status
+		                + "&Comp_Image="
+		                + "&erp_username=" + encodedErpname;
+
+		        System.out.println(urlString);
+
+		        // Send the request
+		        return sendRequest(urlString);
+
+		    } catch (Exception e) {
+		        e.printStackTrace();
+		        return false;
+		    }
+		}
+
+
+		private boolean sendRequest(String urlString) {
+		    try {
+		        URL url = new URL(urlString);
+		        URLConnection urlcon = url.openConnection();
+		        InputStream stream = urlcon.getInputStream();
+		        StringBuilder responseBuilder = new StringBuilder();
+		        int i;
+		        while ((i = stream.read()) != -1) {
+		            responseBuilder.append((char) i);
+		        }
+		        stream.close();
+
+		        // Parse the response
+		        String response = responseBuilder.toString();
+		        //System.out.println("Raw Response: " + response);
+
+		        // Check ResultStatus in the response
+		        if (response.contains("\"ResultStatus\": true")) {
+		            //System.out.println("ResultStatus is true in the response.");
+		            return true;
+		        } else {
+		            System.out.println("ResultStatus is false or not present in the response.");
+		            return false;
+		        }
+		    } catch (Exception e) {
+		        e.printStackTrace();
+		        return false;
+		    }
+		}
+		
+		
+		public void saveMobileNumDetails(String complaintNumber, String remarks) {
+	        String query = "insert into officer_mobileno (complaint_number,remarks) values(?,?)";
+	        int rowsUpdated = jdbcTemplate.update(query, complaintNumber, remarks);
+	        //System.out.println("Rows Updated: " + rowsUpdated);
+	    }
+
+	    public Map<String,Object> checkComplaintDetail(String complaintNumber) {
+	        String query = "select id,complaint_number from qaqc_followup_call_logs where complaint_number = ?";
+	        try {
+	            return jdbcTemplate.queryForMap(query, complaintNumber);
+	        } catch (Exception e) {
+	            System.out.println("Complaint number not found");
+	            return null;
+	        }
+	    }
+
+	    public void updateFollowupCallLogs(String complaintNumber, String action, String remarks, int followupid) {
+	    	//System.out.println(complaintNumber+action+remarks);
+	    	
+	        String query = "update gcc_1913_qaqc.qaqc_followup_call_logs set call_status = ?,remarks = ? where complaint_number= ? and id =?";
+	        
+	        int rowsUpdated = jdbcTemplate.update(query, action, remarks, complaintNumber, followupid);
+	        //System.out.println("Rows Updated in followup: " + rowsUpdated);
+
+	    }
+	    
+	    public List<Map<String, Object>> getSubmitDetails(int userId) {
+	    	
+	    	 String query = "SELECT complaint_number, complaint_date,complaint_person_name, complaint_mobilenumber, " +
+                    "complaint_type, call_status, remarks " +
+                    "FROM gcc_1913_qaqc.qaqc_upload_data " +
+                    "WHERE agent_id = ? AND call_category = 'CLOSED' AND is_processed = '1'";
+	    	 
+			return jdbcTemplate.queryForList(query,userId);
+			  
+		}
+
+		public void updateComplaintHistoryDetails(String complaintNumber, int dataId, String action, String remarks,int updated_agent,
+				String remainderDate) {
+		
+			String query = "UPDATE gcc_1913_qaqc.qaqc_upload_data_history \r\n"
+					+ "SET call_status = ?, remarks = ?, updated_date = CURRENT_TIMESTAMP, remainder_date = ?,updated_agent=?\r\n"
+					+ "WHERE data_id = ?   AND complaint_number = ?  AND call_category = 'CLOSED'";
+					  
+					  int rowsUpdated = jdbcTemplate.update(query, action, remarks, remainderDate,updated_agent, dataId, complaintNumber);
+					  
+					  //System.out.println("Rows Updated in upload history: " + rowsUpdated); 
+			
+		}
+	    
+}
+

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/service/QaqcService.java

@@ -0,0 +1,357 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.service;
+
+import java.io.InputStream;
+import java.net.URL;
+import java.net.URLConnection;
+import java.net.URLEncoder;
+import java.nio.charset.StandardCharsets;
+import java.sql.Connection;
+import java.sql.PreparedStatement;
+import java.sql.SQLException;
+import java.time.LocalDate;
+import java.util.ArrayList;
+import java.util.Collections;
+import java.util.HashMap;
+import java.util.List; 
+import java.util.Map;
+
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.core.namedparam.NamedParameterJdbcTemplate;
+import org.springframework.stereotype.Service;
+
+@Service
+public class QaqcService {
+	
+
+	    private JdbcTemplate jdbcTemplate;
+	 
+		 @Autowired
+		 public void setDataSource(@Qualifier("mysql1913QAQCDataSource") DataSource dataSource) {
+			 this.jdbcTemplate = new JdbcTemplate(dataSource);
+		 }
+	 
+
+	    
+	    public List<Map<String, Object>> getFollowUpDetailsByStatus(String callStatus, LocalDate fromDate, LocalDate toDate) {
+	        // Start the SQL query
+	        String sql = "SELECT " +
+	                     "f.id, " +
+	                     "f.qaqc_id, " +
+	                     "f.call_category, " +
+	                     "f.complaint_number, " +
+	                     "f.agent_id, " +
+	                     "f.complaint_person_name, " +
+	                     "f.complaint_mobilenumber, " +
+	                     "f.complaint_type, " +
+	                     "f.complaint_mode, " +
+	                     "f.department, " +
+	                     "f.complaint_group, " +
+	                     "f.official_name, " +
+	                     "f.official_mobilenum, " +
+	                     "f.call_status, " +
+	                     "f.remainder_date, " +
+	                     "f.remarks, " +
+	                     "f.created_date, " +
+	                     "r.taskid " +
+	                     "FROM qaqc_followup_call_logs f " +
+	                     "LEFT JOIN qaqc_request r ON f.qaqc_id = r.qaqc_id ";
+
+	        // List to hold the query parameters
+	        List<Object> params = new ArrayList<>();
+	        boolean hasCondition = false;
+
+	        // Filter by callStatus if provided
+	        if (callStatus != null && !callStatus.isEmpty()) {
+	            sql += " WHERE f.call_status = ?";
+	            params.add(callStatus);
+	            hasCondition = true;
+	        }
+
+	        // Filter by date range (fromDate to toDate) if both are provided
+	        if (fromDate != null && toDate != null) {
+	            if (hasCondition) {
+	                sql += " AND f.remainder_date BETWEEN ? AND ?";
+	            } else {
+	                sql += " WHERE f.remainder_date BETWEEN ? AND ?";
+	                hasCondition = true;
+	            }
+	            params.add(fromDate);
+	            params.add(toDate);
+	        }
+	        // If only fromDate is provided
+	        else if (fromDate != null) {
+	            if (hasCondition) {
+	                sql += " AND f.remainder_date >= ?";
+	            } else {
+	                sql += " WHERE f.remainder_date >= ?";
+	                hasCondition = true;
+	            }
+	            params.add(fromDate);
+	        }
+	        // If only toDate is provided (include records with remainder_date greater than toDate)
+	        else if (toDate != null) {
+	            if (hasCondition) {
+	                sql += " AND (f.remainder_date <= ? OR f.remainder_date > ?)";
+	            } else {
+	                sql += " WHERE (f.remainder_date <= ? OR f.remainder_date > ?)";
+	                hasCondition = true;
+	            }
+	            params.add(toDate);  // <= toDate condition
+	            params.add(toDate);  // > toDate condition
+	        }
+
+	        // Final debugging: print the query and parameters
+	        //System.out.println("Final SQL Query: " + sql);
+	        //System.out.println("Query Parameters: " + params);
+
+	        // Execute the query with the dynamically added parameters
+	        return jdbcTemplate.queryForList(sql, params.toArray());
+	    }
+
+/*
+
+	    public Map<String, Long> countFollowUpsByDateAndStatus(LocalDate today, String followupStatus) {
+	    	String sqlNotClosed = "SELECT COUNT(*) FROM qaqc_followup_call_logs " +
+                    "WHERE call_status = ? AND DATE(remainder_date) = ? AND call_category NOT IN ('CLOSED')";
+
+			String sqlClosed = "SELECT COUNT(*) FROM qaqc_followup_call_logs " +
+			                 "WHERE call_status = ? AND DATE(remainder_date) = ? AND call_category IN ('CLOSED')";
+			
+			long countNotClosed = jdbcTemplate.queryForObject(sqlNotClosed, new Object[]{followupStatus, today}, Long.class);
+			long countClosed = jdbcTemplate.queryForObject(sqlClosed, new Object[]{followupStatus, today}, Long.class);
+			
+			Map<String, Long> result = new HashMap<>();
+			result.put("officialfollowup", countNotClosed);
+			result.put("publicfollowup", countClosed);
+			
+			return result;
+	    }
+	    */
+	    public Map<String, Long> countFollowUpsByDateAndStatus(LocalDate today, String followupStatus) {
+	    	String sqlNotClosed = "SELECT COUNT(*) FROM qaqc_followup_call_logs " +
+                    "WHERE call_status = ? AND DATE(remainder_date) = ? AND call_category NOT IN ('CLOSED','PUBLICFOLLOWUP')";
+	    	
+	    	String sqlClosed = "SELECT COUNT(*) FROM qaqc_followup_call_logs " +
+		"WHERE call_status = ? AND DATE(remainder_date) = ? AND call_category IN ('CLOSED','PUBLICFOLLOWUP')";
+			
+			long countNotClosed = jdbcTemplate.queryForObject(sqlNotClosed, new Object[]{followupStatus, today}, Long.class);
+			long countClosed = jdbcTemplate.queryForObject(sqlClosed, new Object[]{followupStatus, today}, Long.class);
+			
+			Map<String, Long> result = new HashMap<>();
+			result.put("officialfollowup", countNotClosed);
+			result.put("publicfollowup", countClosed);
+			
+			return result;
+	    }
+	    
+
+	    public List<Map<String, Object>> getUnattendedlist(Integer ucount) {
+	        	        
+	        String query1="SELECT \r\n"
+	        		+ "            MIN(complaint_date) AS complaint_date, \r\n"
+	        		+ "            MIN(call_category) AS call_category, \r\n"
+	        		+ "            MIN(complaint_person_name) AS complaint_person_name, \r\n"
+	        		+ "            MIN(complaint_mobilenumber) AS complaint_mobilenumber, \r\n"
+	        		+ "            complaint_number AS complaint_number, \r\n"
+	        		+ "            MIN(complaint_group) AS complaint_group, \r\n"
+	        		+ "            MIN(complaint_type) AS complaint_type, \r\n"
+	        		+ "            MIN(complaint_mode) AS complaint_mode \r\n"
+	        		+ "        FROM qaqc_upload_data_history \r\n"
+	        		+ "        WHERE unattended_msg = 0 \r\n"
+	        		+ "        AND call_status = 'UNATTENDED' \r\n"
+	        		+ "        AND call_category IN ('CLOSED', 'PUBLICFOLLOWUP') \r\n"
+	        		+ "        GROUP BY complaint_number \r\n"
+	        		 + "        HAVING COUNT(*) >= ? \r\n"
+	                 + "        LIMIT 100";
+
+	        
+	        // Log query and parameters for debugging
+	        //System.out.println("Executing query: " + query1);
+	        //System.out.println("With parameters: " + ucount);
+	        
+	        List<Map<String, Object>> results = jdbcTemplate.queryForList(query1, ucount);
+
+	        // Log results for debugging
+	        //System.out.println("Query results: " + results);
+
+	        return results.isEmpty() ? Collections.emptyList() : results;
+	    }
+	    
+	    
+	    
+	    
+	    public boolean ChangeStatusInErp(String complaintNumber,String erp_name,String remarks) {
+		    String baseUrl = "https://erp.chennaicorporation.gov.in/pgr/external/mobileservice?";
+		    String status = "11";
+		    		   	    	 	       
+		   //String Erpname ="QAops1";
+		  
+		    try {
+		        // Encode parameters
+		        String encodedComplaintNumber = URLEncoder.encode(complaintNumber, StandardCharsets.UTF_8.toString()).replace("+", "%20");
+		        String encodedRemarks = URLEncoder.encode(remarks, StandardCharsets.UTF_8.toString()).replace("+", "%20");
+		        String encodedErpname = URLEncoder.encode(erp_name, StandardCharsets.UTF_8.toString()).replace("+", "%20");
+
+		        //System.out.println("encodedComplaintNumber===="+encodedComplaintNumber);
+		        //System.out.println("encodedErpname===="+encodedErpname);
+		        //System.out.println("encodedRemarks===="+encodedRemarks);
+		        
+ 		        // Construct the URL
+		        String urlString = baseUrl
+		                + "serviceId=UpdateComplaint"
+		                + "&ComplaintId=" + encodedComplaintNumber
+		                + "&Message=" + encodedRemarks
+		                + "&UserType=Official"
+		                + "&Status=" + status
+		                + "&Comp_Image="
+		                + "&erp_username=" + encodedErpname;
+
+		        System.out.println("ERP Hitting URL="+urlString);
+
+		        // Send the request
+		        return sendRequest(urlString);
+		        
+		       //return true;
+		    } catch (Exception e) {
+		        e.printStackTrace();
+		        return false;
+		    }
+		}
+
+
+		private boolean sendRequest(String urlString) {
+		    try {
+		        URL url = new URL(urlString);
+		        URLConnection urlcon = url.openConnection();
+		        InputStream stream = urlcon.getInputStream();
+		        StringBuilder responseBuilder = new StringBuilder();
+		        int i;
+		        while ((i = stream.read()) != -1) {
+		            responseBuilder.append((char) i);
+		        }
+		        stream.close();
+
+		        // Parse the response
+		        String response = responseBuilder.toString();
+		        //System.out.println("Raw Response: " + response);
+
+		        // Check ResultStatus in the response
+		        if (response.contains("\"ResultStatus\": true")) {
+		            //System.out.println("ResultStatus is true in the response.");
+		            return true;
+		        } else {
+		            System.out.println("ResultStatus is false or not present in the response.");
+		            return false;
+		        }
+		    } catch (Exception e) {
+		        e.printStackTrace();
+		        return false;
+		    }
+		}
+
+
+		public String getErpusernamebyId(String userId) {
+			
+			String query="SELECT erp_username FROM gcc_1913_qaqc.agents_list\r\n"
+					+ "where calling_type='1913ADMIN' and agent_id=?";
+			
+			//System.out.println("query"+query);
+			
+			//String erpUsername = jdbcTemplate.queryForObject(query,new Object[]{userId},String.class);
+			String erpUsername = jdbcTemplate.queryForObject(query,String.class,userId);
+			
+		     return erpUsername;
+		}
+
+
+
+		public int UpdateInHistoryTable(List<String> completedComplaints) {
+		    int totalUpdated = 0;
+
+		    for (String cnum : completedComplaints) {
+		        String query = "UPDATE qaqc_upload_data_history SET unattended_msg = 1 WHERE complaint_number = ?";
+		        
+		        // Update using JdbcTemplate and accumulate the count
+		        int rowsUpdated = jdbcTemplate.update(query, cnum);
+		        
+		        // Accumulate the number of successfully updated rows
+		        totalUpdated += rowsUpdated;
+		    }
+
+		    return totalUpdated; // Return the total number of updated rows
+		}
+
+
+
+		public int insertInLogs(List<String> completedComplaints,String remarks,String userId) {
+						
+			int totalUpdated = 0;
+			int rowsUpdated=0;
+
+		    for (String cnum : completedComplaints) {
+		    	
+		    	List<Map<String,Object>>details=getComplaintsLatestDetails(cnum);
+		    	
+		    	if(!details.isEmpty()) {
+		    		
+		    		for (Map<String, Object> detail : details) {		    			   
+		    			 int qaqc_id = Integer.parseInt(detail.get("qaqc_id").toString());
+		    			 String call_category = "UNATTENDED";
+		    			 int agent_id = Integer.parseInt(detail.get("agent_id").toString());
+
+		    			// # id, qaqc_id, call_category, agent_id, complaint_number, complaint_date, complaint_person_name,
+		    			// complaint_mobilenumber, complaint_type, complaint_mode, department, complaint_group, official_name, official_mobilenum, 
+		    			// call_status, remainder_date, remarks, created_date, is_processed, updated_agent
+		    			 String complaint_number = detail.get("complaint_number").toString();
+		    			 String complaint_date = detail.get("complaint_date").toString();
+		    			 String complaint_person_name = detail.get("complaint_person_name").toString();
+		    			 String complaint_mobilenumber = detail.get("complaint_mobilenumber").toString();
+		    			 String complaint_type = detail.get("complaint_type").toString();
+		    			 String complaint_mode = detail.get("complaint_mode").toString();
+		    			 String department = detail.get("department").toString();
+		    			 String complaint_group = detail.get("complaint_group").toString();
+		    			 String official_name = detail.get("official_name").toString();
+		    			 String official_mobilenum = detail.get("official_mobilenum").toString();
+		    			 String call_status = "COMPLETED";
+		    			 String upremarks=remarks;	
+		    			 int is_processed=1;
+		    			 int updated_agent = Integer.parseInt(userId);
+		    			 
+		    			 String query = "INSERT INTO gcc_1913_qaqc.qaqc_call_logs (qaqc_id, call_category, agent_id, complaint_number, complaint_date,complaint_person_name, "
+			                     + "complaint_mobilenumber, complaint_type, complaint_mode, department, complaint_group, official_name, official_mobilenum, call_status, remarks, is_processed,updated_agent) "
+			                     + "VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,?,?)";
+
+		    			 rowsUpdated = jdbcTemplate.update(query, qaqc_id, call_category, agent_id, complaint_number,complaint_date, complaint_person_name,
+		    					 complaint_mobilenumber, complaint_type, complaint_mode, department, complaint_group, official_name, official_mobilenum, call_status, upremarks,
+		    					 is_processed,updated_agent);
+		    			 
+				         totalUpdated += rowsUpdated;
+		    			 
+		    		}	    		
+		    		
+		    	}
+		    	else {
+		    		return 0; 
+		    	}
+		        
+		    }
+
+		    return totalUpdated; 
+		}
+
+
+		public  List<Map<String,Object>> getComplaintsLatestDetails(String complaint_number){
+			
+		    String query = "SELECT * FROM qaqc_upload_data_history WHERE complaint_number = ? ORDER BY created_date DESC LIMIT 1";
+			
+	        List<Map<String,Object>> getCompNumber = jdbcTemplate.queryForList(query, complaint_number);
+	        
+	        return getCompNumber;
+		}
+	    
+	    
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/service/QaqcTaskListService.java

@@ -0,0 +1,291 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.service;
+
+import java.util.ArrayList;
+
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+import javax.transaction.Transactional;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+
+@Service
+public class QaqcTaskListService {
+	
+	@Autowired
+    private JdbcTemplate jdbcTemplate;
+	
+	@Autowired
+	public void setDataSource(@Qualifier("mysql1913QAQCDataSource") DataSource dataSource) {
+		this.jdbcTemplate = new JdbcTemplate(dataSource);
+	}
+	
+// old overalltaskcount wise method
+	
+//	 public List<Map<String, Object>>  getComplaintAndCallStatusCounts(String startDate, String endDate) {
+//	        String sql = "SELECT " +
+//	            "t1.total_tasks, " +
+//	            "t2.total_calls, " +
+//	            "t3.completed_calls, " +
+//	            "t2.total_calls - t3.completed_calls AS pending_calls " +
+//	            "FROM " +
+//	            "( " +
+//	            "    SELECT " +
+//	            "        COUNT(qaqc_id) AS total_tasks " +
+//	            "    FROM " +
+//	            "       qaqc_request " +
+//	            "    WHERE " +
+//	            "        (? IS NULL OR created_date BETWEEN ? AND ?) " +
+//	            ") AS t1, " +
+//	            "( " +
+//	            "    SELECT " +
+//	            "        SUM(total_data) AS total_calls " +
+//	            "    FROM " +
+//	            "       qaqc_request " +
+//	            "    WHERE " +
+//	            "        (? IS NULL OR created_date BETWEEN ? AND ?) " +
+//	            ") AS t2, " +
+//	            "( " +
+//	            "    SELECT " +
+//	            "        SUM(qr.total_data) AS total_data, " +
+//	            "        COUNT(CASE WHEN qcl.qaqc_id IS NOT NULL THEN qcl.qaqc_id END) AS completed_calls " +
+//	            "    FROM " +
+//	            "        qaqc_request qr " +
+//	            "    LEFT JOIN " +
+//	            "       qaqc_call_logs qcl " +
+//	            "    ON " +
+//	            "        qr.qaqc_id = qcl.qaqc_id " +
+//	            "    WHERE " +
+//	            "        (? IS NULL OR qcl.created_date BETWEEN ? AND ?) " +
+//	            ") AS t3;";
+//
+//	        // Prepare the parameters for the query
+//	        Object[] params = new Object[] {
+//	            startDate, startDate, endDate,
+//	            startDate, startDate, endDate,
+//	            startDate, startDate, endDate
+//	        };
+//
+//	        // Execute the query and return the results as a List of Maps
+//	        return jdbcTemplate.queryForList(sql, params);
+//	    }
+	 
+	 
+	 
+	 //updated overalltaskcount method
+     public List<Map<String, Object>> getComplaintAndCallStatusCounts(String startDate, String endDate) {
+	    // Start constructing the SQL query dynamically
+	    StringBuilder sql = new StringBuilder();
+	    sql.append("SELECT ")
+	       .append("t1.total_tasks, ")
+	       .append("t2.total_calls, ")
+	       .append("t3.completed_calls, ")
+	       .append("t2.total_calls - t3.completed_calls AS pending_calls, ")
+	       .append("t4.no_of_agents ")
+	       .append("FROM ")
+	       .append("( ")
+	       .append("    SELECT ")
+	       .append("        COUNT(qaqc_id) AS total_tasks ")
+	       .append("    FROM ")
+	       .append("        qaqc_request qr ");
+
+	    // Adding dynamic WHERE conditions for date range if provided
+	    if (startDate != null && endDate != null) {
+	        sql.append("WHERE DATE(qr.created_date) >= ? AND DATE(qr.created_date) <= ? ");
+	    }
+
+	    sql.append(") AS t1, ")
+	       .append("( ")
+	       .append("    SELECT ")
+	       .append("        SUM(aa.data_count) AS total_calls ")
+	       .append("    FROM ")
+	       .append("        agent_assigned aa ")
+	       .append("     INNER JOIN ")
+	       .append("        qaqc_request qr ")
+	       .append("     ON ")
+	       .append("        aa.qaqc_id = qr.qaqc_id ");
+
+	    if (startDate != null && endDate != null) {
+	        sql.append("WHERE DATE(qr.created_date) >= ? AND DATE(qr.created_date) <= ? ");
+	    }
+
+	    sql.append(") AS t2, ")
+	       .append("( ")
+	       .append("    SELECT ")
+	       .append("        SUM(qr.total_data) AS total_data, ")
+	       .append("        COUNT(CASE WHEN qcl.call_status IS NOT NULL THEN qcl.qaqc_id END) AS completed_calls ")
+	       .append("    FROM ")
+	       .append("       qaqc_request qr ")
+	       .append("    LEFT JOIN ")
+	       .append("        qaqc_upload_data_history qcl ")
+	       .append("    ON ")
+	       .append("        qr.qaqc_id = qcl.qaqc_id ");
+
+	    if (startDate != null && endDate != null) {
+	        sql.append("WHERE DATE(qcl.created_date) >= ? AND DATE(qcl.created_date) <= ? ");
+	    }
+
+	    sql.append(") AS t3, ")
+	       .append("( ")
+	       .append("    SELECT ")
+	       .append("        COUNT(DISTINCT aa.agent_id) AS no_of_agents ")
+	       .append("    FROM ")
+	       .append("        agent_assigned aa ");
+
+	    if (startDate != null && endDate != null) {
+	        sql.append("WHERE DATE(aa.created_date) >= ? AND DATE(aa.created_date) <= ? ");
+	    }
+
+	    sql.append(") AS t4;");
+
+	    // Prepare the parameters dynamically based on the presence of the date range
+	    List<Object> params = new ArrayList<>();
+	    if (startDate != null && endDate != null) {
+	        params.add(startDate);
+	        params.add(endDate);
+	        params.add(startDate);
+	        params.add(endDate);
+	        params.add(startDate);
+	        params.add(endDate);
+	        params.add(startDate);
+	        params.add(endDate);
+	    }
+
+	    // Execute the query and return the results as a List of Maps
+	    return jdbcTemplate.queryForList(sql.toString(), params.toArray());
+	}
+
+
+	
+
+	//old taskwise querymethod
+	
+//	public List<Map<String, Object>> getTaskwiseData(String startDate, String endDate) {
+//	    // Base query
+//	    StringBuilder query = new StringBuilder(
+//	        "SELECT " +
+//	        "    qr.taskid, " +
+//	        "    MAX(qr.total_data) AS Assigned, " +
+//	        "    MAX(qr.created_date) AS TaskCreatedDate, " +
+//	        "    COUNT(CASE WHEN acl.qaqc_id IS NOT NULL THEN qr.qaqc_id END) AS TotalCompleted, " +
+//	        "     MAX(qr.total_data) - COUNT(CASE WHEN acl.qaqc_id IS NOT NULL THEN qr.qaqc_id END) AS Pending, " + // Pending calculated as Assigned - TotalCompleted
+//	        "    COUNT(CASE WHEN acl.call_status = 'COMPLETED' THEN 1 END) AS Completed, " +
+//	        "    COUNT(CASE WHEN acl.call_status = 'REOPENED' THEN 1 END) AS Reopened, " +
+//	        "    COUNT(CASE WHEN acl.call_status = 'FOLLOWUP' THEN 1 END) AS Followup " +
+//	        "FROM qaqc_request qr " +
+//	        "LEFT JOIN qaqc_call_logs acl " +
+//	        "ON qr.qaqc_id = acl.qaqc_id "
+//	    );
+//
+//	    // Adding dynamic WHERE conditions for date range
+//	    if (startDate != null && endDate != null) {
+//	        query.append("WHERE qr.created_date BETWEEN ? AND ? ");
+//	    }
+//
+//	    // Grouping by taskid
+//	    query.append("GROUP BY qr.taskid");
+//
+//	    // Query Execution
+//	    if (startDate != null && endDate != null) {
+//	        return jdbcTemplate.queryForList(query.toString(), startDate, endDate);
+//	    } else {
+//	        return jdbcTemplate.queryForList(query.toString());
+//	    }
+//	}
+
+	 
+	 //updated taskwisedata query method
+	 
+     public List<Map<String, Object>> getTaskwiseData(String startDate, String endDate) {
+    	    // Base query with subqueries for Assigned and Pending calculations
+    	    StringBuilder query = new StringBuilder(
+    	        "SELECT " +
+    	        "    qr.qaqc_id, " +
+    	        "    qr.taskid, " +
+    	        "    qr.call_category, " +
+    	        "    qr.description, " +
+    	        "    (" +
+    	        "        SELECT SUM(aa.data_count) " +
+    	        "        FROM agent_assigned aa " +
+    	        "        WHERE aa.qaqc_id = qr.qaqc_id" +
+    	        "    ) AS Assigned, " +
+    	        "    MAX(DATE(qr.created_date)) AS TaskCreatedDate, " +
+    	        "    COUNT(CASE WHEN acl.call_status IS NOT NULL THEN acl.qaqc_id END) AS TotalCompleted, " +
+    	        "    (" +
+    	        "        SELECT SUM(aa.data_count) " +
+    	        "        FROM agent_assigned aa " +
+    	        "        WHERE aa.qaqc_id = qr.qaqc_id" +
+    	        "    ) - COUNT(CASE WHEN acl.call_status IS NOT NULL THEN acl.qaqc_id END) AS Pending, " +
+    	        "    COUNT(CASE WHEN acl.call_status IN ('COMPLETED', 'FOLLOWUP_COMPLETED') THEN 1 END) AS Completed, " +
+    	        "    COUNT(CASE WHEN acl.call_status = 'REOPEN' THEN 1 END) AS Reopened, " +
+    	        "    COUNT(CASE WHEN acl.call_status = 'FOLLOWUP' THEN 1 END) AS Followup, " +
+    	        "    COUNT(CASE WHEN acl.call_status NOT IN ('COMPLETED', 'FOLLOWUP_COMPLETED', 'REOPEN', 'FOLLOWUP') THEN 1 ELSE NULL END) AS Others " +
+    	        "FROM qaqc_request qr " +
+    	        "LEFT JOIN qaqc_upload_data_history acl " +
+    	        "ON qr.qaqc_id = acl.qaqc_id "
+    	    );
+
+    	    // Adding dynamic WHERE conditions for date range if provided
+    	    if (startDate != null && endDate != null) {
+    	        query.append("WHERE DATE(qr.created_date) >= ? AND DATE(qr.created_date) <= ? ");
+    	    }
+
+    	    // Grouping by taskid and qaqc_id to calculate Assigned and Pending
+    	    query.append("GROUP BY qr.taskid, qr.qaqc_id ");
+
+    	    // Adding ORDER BY clause for descending order of created_date
+    	    query.append("ORDER BY TaskCreatedDate DESC, qr.qaqc_id DESC");
+
+    	    // Query execution with parameters for start and end dates if available
+    	    if (startDate != null && endDate != null) {
+    	        return jdbcTemplate.queryForList(query.toString(), startDate, endDate);
+    	    } else {
+    	        return jdbcTemplate.queryForList(query.toString());
+    	    }
+    	}
+
+
+
+	
+
+     public List<Map<String, Object>> getAgentwiseData(String qaqc_id) {
+         
+         String query= "SELECT DISTINCT \r\n"
+         		+ "    al.agent_id,\r\n"
+         		+ "    al.agent_name AS agentName,\r\n"
+         		+ "    qr.taskid AS taskId,\r\n"
+         		+ "    qr.fromdate AS fromdate,\r\n"
+         		+ "    qr.todate AS todate,\r\n"
+         		+ "    qr.description AS description,\r\n"
+         		+ "    qr.call_category AS call_category,\r\n"
+         		+ "    qr.complaint_region AS complaint_region,\r\n"
+         		+ "    qr.complaint_group AS complaint_group,\r\n"
+         		+ "    qr.complaint_type AS complaint_type,\r\n"
+         		+ "    qr.complaint_mode AS complaint_mode,\r\n"
+         		+ "    qr.complaint_zone AS complaint_zone,\r\n"
+         		+ "    DATE(qr.created_date) AS TaskCreatedDate,\r\n"
+         		+ "    aa.data_count AS assigned,\r\n"
+         		+ "    COUNT(lcl.call_status) AS callstaken,\r\n"
+         		+ "    (aa.data_count - COUNT(lcl.call_status)) AS pending,\r\n"
+         		+ "    ROUND((COUNT(lcl.call_status) / aa.data_count) * 100, 2) AS percentage,\r\n"
+         		+ "    COUNT(CASE WHEN lcl.call_status IN ('COMPLETED', 'FOLLOWUP_COMPLETED') THEN 1 END) AS Completed,\r\n"
+         		+ "    COUNT(CASE WHEN lcl.call_status = 'REOPEN' THEN 1 END) AS Reopened,\r\n"
+         		+ "    COUNT(CASE WHEN lcl.call_status = 'FOLLOWUP' THEN 1 END) AS Followup,\r\n"
+         		+ "    COUNT(CASE WHEN lcl.call_status NOT IN ('COMPLETED', 'FOLLOWUP_COMPLETED', 'REOPEN', 'FOLLOWUP') THEN 1 END) AS Others\r\n"
+         		+ "FROM qaqc_request qr\r\n"
+         		+ "JOIN agent_assigned aa ON aa.qaqc_id = qr.qaqc_id\r\n"
+         		+ "JOIN agents_list al ON al.agent_id = aa.agent_id\r\n"
+         		+ "LEFT JOIN qaqc_upload_data_history lcl ON qr.qaqc_id = lcl.qaqc_id AND al.agent_id = lcl.agent_id \r\n"
+         		+ "WHERE qr.qaqc_id = ?\r\n"
+         		+ "GROUP BY al.agent_id, al.agent_name, aa.data_count";
+     
+      return jdbcTemplate.queryForList(query, qaqc_id);
+  }
+
+	
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/service/ScpService.java

@@ -0,0 +1,361 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.service;
+
+import java.util.ArrayList;
+import java.util.Collections;
+import java.util.HashMap;
+import java.util.HashSet;
+import java.util.List;
+import java.util.Map;
+import java.util.Objects;
+import java.util.Set;
+import java.util.stream.Collectors;
+
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.core.namedparam.NamedParameterJdbcTemplate;
+import org.springframework.stereotype.Service;
+
+@Service
+public class ScpService {
+
+	private JdbcTemplate jdbcTemplate;
+	 
+	 @Autowired
+	 public void setDataSource(@Qualifier("mysqlScpDataSource") DataSource dataSource) {
+		 this.jdbcTemplate = new JdbcTemplate(dataSource);
+	 }
+	 
+	 
+	// Method to enrich report data with questions_part
+	 public List<Map<String, Object>> enrichScpReportWithQuestions(List<Map<String, Object>> reportData) {
+
+		    // Step 1: Fetch all questions
+		    String questionSql = "SELECT id AS question_id, questions AS question, answer_type, isactive, isdelete FROM questions WHERE isactive=1 AND isdelete=0";
+		    List<Map<String, Object>> questionList = jdbcTemplate.queryForList(questionSql);
+
+		    // Step 2: Fetch all answers (master answers)
+		    String answerSql = "SELECT question_id, answer FROM answers WHERE isactive=1 AND isdelete=0";
+		    List<Map<String, Object>> answerList = jdbcTemplate.queryForList(answerSql);
+
+		    // Convert answerList to Map<question_id, List<String>> for easy mapping
+		    Map<Integer, List<String>> answerMasterMap = new HashMap<>();
+		    for (Map<String, Object> ans : answerList) {
+		        Integer qid = (Integer) ans.get("question_id");
+		        String answerVal = (String) ans.get("answer");
+		        answerMasterMap.computeIfAbsent(qid, k -> new ArrayList<>()).add(answerVal);
+		    }
+/*
+		    // Step 3: Fetch all scp_report entries for these scp_ids
+		    List<Long> scpIds = reportData.stream()
+		            .map(d -> ((Number) d.get("id")).longValue())
+		            .collect(Collectors.toList());
+
+		 // Step 4: Get existing scp_ids from scp_report
+		    Set<Long> existingScpIds = new HashSet<>();
+		    if (!scpIds.isEmpty()) {
+		        String inClause = scpIds.stream().map(id -> "?").collect(Collectors.joining(","));
+		        String sql = "SELECT DISTINCT scp_id FROM scp_report WHERE isactive=1 AND isdelete=0 AND scp_id IN (" + inClause + ")";
+		        List<Map<String, Object>> existingList = jdbcTemplate.queryForList(sql, scpIds.toArray());
+		        for (Map<String, Object> row : existingList) {
+		            existingScpIds.add(((Number) row.get("scp_id")).longValue());
+		        }
+		    }
+
+		 // Step 5: Filter out already answered scp_ids
+		    List<Map<String, Object>> filteredReportData = reportData.stream()
+		            .filter(d -> !existingScpIds.contains(((Number) d.get("id")).longValue()))
+		            .collect(Collectors.toList());
+*/
+		 // Step 3: Fetch all scp_report entries for these scp_ids
+		    List<Long> scpIds = new ArrayList<Long>();
+		    for (Map<String, Object> d : reportData) {
+		        Object idObj = d.get("id");
+		        if (idObj instanceof Number) {
+		            scpIds.add(((Number) idObj).longValue());
+		        }
+		    }
+
+		    // Step 4: Get existing scp_ids from scp_report
+		    Set<Long> existingScpIds = new HashSet<Long>();
+		    if (!scpIds.isEmpty()) {
+		        // Build the IN clause placeholders
+		        StringBuilder inClause = new StringBuilder();
+		        for (int i = 0; i < scpIds.size(); i++) {
+		            if (i > 0) inClause.append(",");
+		            inClause.append("?");
+		        }
+
+		        String sql = "SELECT DISTINCT scp_id FROM scp_report WHERE isactive=1 AND isdelete=0 AND scp_id IN (" 
+		                     + inClause.toString() + ")";
+		        List<Map<String, Object>> existingList = jdbcTemplate.queryForList(sql, scpIds.toArray());
+		        for (Map<String, Object> row : existingList) {
+		            Object scpIdObj = row.get("scp_id");
+		            if (scpIdObj instanceof Number) {
+		                existingScpIds.add(((Number) scpIdObj).longValue());
+		            }
+		        }
+		    }
+
+		    // Step 5: Filter out already answered scp_ids
+		    List<Map<String, Object>> filteredReportData = new ArrayList<Map<String, Object>>();
+		    for (Map<String, Object> d : reportData) {
+		        Object idObj = d.get("id");
+		        if (idObj instanceof Number) {
+		            Long id = ((Number) idObj).longValue();
+		            if (!existingScpIds.contains(id)) {
+		                filteredReportData.add(d);
+		            }
+		        }
+		    }
+		    
+		    // Step 6: Attach questions only to the filtered list
+		    for (Map<String, Object> report : filteredReportData) {
+		        Long scpId = ((Number) report.get("id")).longValue();
+		        List<Map<String, Object>> questionsPart = new ArrayList<>();
+
+		        for (Map<String, Object> question : questionList) {
+		            Integer qid = (Integer) question.get("question_id");
+
+		            Map<String, Object> questionPart = new HashMap<>();
+		            questionPart.put("question_id", qid);
+		            questionPart.put("question", question.get("question"));
+		            questionPart.put("answer_type", question.get("answer_type"));
+		            questionPart.put("answer_master", answerMasterMap.getOrDefault(qid, Collections.emptyList()));
+
+		            // Empty answers since these scp_ids don’t exist yet
+		            Map<String, Object> answersMap = new HashMap<>();
+		            answersMap.put("scp_id", scpId);
+		            answersMap.put("question_id", qid);
+		            answersMap.put("answer", null);
+		            answersMap.put("agent_id", null);
+
+		            questionPart.put("answers", answersMap);
+		            questionsPart.add(questionPart);
+		        }
+
+		        report.put("questions_part", questionsPart);
+		    }
+
+		    return filteredReportData;
+		}
+	 
+	 
+//	 public boolean saveAnswers(List<Map<String, Object>> answers) {
+//		    if (answers == null || answers.isEmpty()) return false;
+//
+//		    String sql = "INSERT INTO scp_report (scp_id, question_id, answer, agent_id, zone, ward, streetid, street_name, last_feedback_date) "
+//		               + "VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?)";
+//
+//		    int[][] result = jdbcTemplate.batchUpdate(sql, answers, answers.size(), (ps, answer) -> {
+//
+//		        // Convert safely to String or Integer
+//		        String scpIdStr = getSafeString(answer.get("scp_id"));
+//		        String questionIdStr = getSafeString(answer.get("question_id"));
+//		        String answerStr = getSafeString(answer.get("answer"));
+//		        String agentIdStr = getSafeString(answer.get("agent_id"));
+//		        String zone = getSafeString(answer.get("zone"));
+//		        String ward = getSafeString(answer.get("ward"));
+//		        String streetId = getSafeString(answer.get("street_id"));
+//		        String streetName = getSafeString(answer.get("street_name"));
+//		        String lastFeedback = getSafeString(answer.get("lastfeedback"));
+//
+//		        // Parse integers only if not null
+//		        Integer scpId = (scpIdStr != null) ? Integer.parseInt(scpIdStr) : null;
+//		        Integer questionId = (questionIdStr != null) ? Integer.parseInt(questionIdStr) : null;
+//		        Integer agentId = (agentIdStr != null) ? Integer.parseInt(agentIdStr) : null;
+//
+//		        // Set parameters
+//		        ps.setObject(1, scpId);
+//		        ps.setObject(2, questionId);
+//		        ps.setObject(3, answerStr);
+//		        ps.setObject(4, agentId);
+//		        ps.setObject(5, zone);
+//		        ps.setObject(6, ward);
+//		        ps.setObject(7, streetId);
+//		        ps.setObject(8, streetName);
+//		        ps.setObject(9, lastFeedback);
+//		    });
+//
+//		    return result.length > 0;
+//		}
+	 
+	 public String saveAnswers(List<Map<String, Object>> answers) {
+		    if (answers == null || answers.isEmpty()) return "error";
+/*
+		    // Step 1: Extract unique scp_ids from the list
+		    List<Integer> scpIds = answers.stream()
+		            .map(a -> {
+		                String idStr = getSafeString(a.get("scp_id"));
+		                return (idStr != null) ? Integer.parseInt(idStr) : null;
+		            })
+		            .filter(Objects::nonNull)
+		            .distinct()
+		            .toList();
+*/
+		 // Step 1: Extract unique scp_ids from the list
+		    List<Integer> scpIds = new ArrayList<Integer>();
+		    Set<Integer> uniqueIds = new HashSet<Integer>();
+
+		    for (Map<String, Object> a : answers) {
+		        Object scpIdObj = a.get("scp_id");
+		        String idStr = getSafeString(scpIdObj);
+		        if (idStr != null) {
+		            try {
+		                Integer id = Integer.parseInt(idStr);
+		                if (!uniqueIds.contains(id)) {
+		                    uniqueIds.add(id);
+		                    scpIds.add(id);
+		                }
+		            } catch (NumberFormatException e) {
+		                // Skip invalid numbers
+		            }
+		        }
+		    }
+		    
+		    // Step 2: Check if any of these scp_ids already exist in DB
+		    String checkSql = "SELECT COUNT(*) FROM scp_report WHERE scp_id IN (:ids)";
+		    Map<String, Object> params = new HashMap<>();
+		    params.put("ids", scpIds);
+
+		    NamedParameterJdbcTemplate namedJdbc = new NamedParameterJdbcTemplate(jdbcTemplate);
+		    Integer count = namedJdbc.queryForObject(checkSql, params, Integer.class);
+
+		    if (count != null && count > 0) {
+		        // Duplicate found — stop processing
+		        return "duplicate";
+		    }
+
+		    // Step 3: Insert new answers
+		    String insertSql = "INSERT INTO scp_report (scp_id, question_id, answer, agent_id, zone, ward, streetid, street_name, last_feedback_date) "
+		                     + "VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?)";
+
+		    int[][] result = jdbcTemplate.batchUpdate(insertSql, answers, answers.size(), (ps, answer) -> {
+		        String scpIdStr = getSafeString(answer.get("scp_id"));
+		        String questionIdStr = getSafeString(answer.get("question_id"));
+		        String answerStr = getSafeString(answer.get("answer"));
+		        String agentIdStr = getSafeString(answer.get("agent_id"));
+		        String zone = getSafeString(answer.get("zone"));
+		        String ward = getSafeString(answer.get("ward"));
+		        String streetId = getSafeString(answer.get("street_id"));
+		        String streetName = getSafeString(answer.get("street_name"));
+		        String lastFeedback = getSafeString(answer.get("lastfeedback"));
+
+		        Integer scpId = (scpIdStr != null) ? Integer.parseInt(scpIdStr) : null;
+		        Integer questionId = (questionIdStr != null) ? Integer.parseInt(questionIdStr) : null;
+		        Integer agentId = (agentIdStr != null) ? Integer.parseInt(agentIdStr) : null;
+
+		        ps.setObject(1, scpId);
+		        ps.setObject(2, questionId);
+		        ps.setObject(3, answerStr);
+		        ps.setObject(4, agentId);
+		        ps.setObject(5, zone);
+		        ps.setObject(6, ward);
+		        ps.setObject(7, streetId);
+		        ps.setObject(8, streetName);
+		        ps.setObject(9, lastFeedback);
+		    });
+
+		    return (result.length > 0) ? "success" : "error";
+		}
+
+
+		// Helper method
+		private String getSafeString(Object val) {
+		    if (val == null) return null;
+		    String s = val.toString().trim();
+		    return s.isEmpty() ? null : s;
+		}
+
+
+		public List<Map<String, Object>> getZoneWiseReportData() {
+	        String sql = "SELECT "
+	        		+ "sr.zone,"
+	        		+ " COALESCE(COUNT(DISTINCT sr.scp_id), 0) AS Completed,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Yes' THEN 1 ELSE 0 END) AS YesCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'No' THEN 1 ELSE 0 END) AS NoCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Available' THEN 1 ELSE 0 END) AS AvailableCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Not Available' THEN 1 ELSE 0 END) AS NotAvailableCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Image Not Clear' THEN 1 ELSE 0 END) AS ImageNotClearCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Yes,it is in good condition' THEN 1 ELSE 0 END) AS LidGoodYesCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'No,it is not in good condition' THEN 1 ELSE 0 END) AS LidGoodNoCount"
+	        		+ " FROM scp_report sr"
+	        		+ " WHERE sr.isactive = 1 AND sr.isdelete = 0"
+	        		+ " GROUP BY sr.zone"
+	        		+ " ORDER BY sr.zone";
+
+	        return jdbcTemplate.queryForList(sql);
+	    }
+		
+		public List<Map<String, Object>> getWardWiseReportData(String zone) {
+	        String sql = "SELECT "
+	        		+ "sr.zone,"
+	        		+ "sr.ward,"
+	        		+ " COALESCE(COUNT(DISTINCT sr.scp_id), 0) AS Completed,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Yes' THEN 1 ELSE 0 END) AS YesCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'No' THEN 1 ELSE 0 END) AS NoCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Available' THEN 1 ELSE 0 END) AS AvailableCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Not Available' THEN 1 ELSE 0 END) AS NotAvailableCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Image Not Clear' THEN 1 ELSE 0 END) AS ImageNotClearCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Yes,it is in good condition' THEN 1 ELSE 0 END) AS LidGoodYesCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'No,it is not in good condition' THEN 1 ELSE 0 END) AS LidGoodNoCount"
+	        		+ " FROM scp_report sr"
+	        		+ " WHERE sr.isactive = 1 AND sr.isdelete = 0 AND sr.zone= ?"
+	        		+ " GROUP BY sr.zone,sr.ward"
+	        		+ " ORDER BY sr.zone,sr.ward";
+
+	        return jdbcTemplate.queryForList(sql,zone);
+	    }
+		
+		public List<Map<String, Object>> getStreetWiseReportData(String zone,String ward) {
+	        String sql = "SELECT "
+	        		+ "sr.zone,"
+	        		+ "sr.ward,"
+	        		+ "sr.streetid,"
+	        		+ " COALESCE(COUNT(DISTINCT sr.scp_id), 0) AS Completed,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Yes' THEN 1 ELSE 0 END) AS YesCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'No' THEN 1 ELSE 0 END) AS NoCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Available' THEN 1 ELSE 0 END) AS AvailableCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Not Available' THEN 1 ELSE 0 END) AS NotAvailableCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Image Not Clear' THEN 1 ELSE 0 END) AS ImageNotClearCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Yes,it is in good condition' THEN 1 ELSE 0 END) AS LidGoodYesCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'No,it is not in good condition' THEN 1 ELSE 0 END) AS LidGoodNoCount"
+	        		+ " FROM scp_report sr"
+	        		+ " WHERE sr.isactive = 1 AND sr.isdelete = 0 AND sr.zone=? AND sr.ward=?"
+	        		+ " GROUP BY sr.streetid, sr.street_name,sr.zone,sr.ward"
+	        		+ " ORDER BY sr.zone,sr.ward,sr.streetid";
+
+	        return jdbcTemplate.queryForList(sql,zone,ward);
+	    }
+
+
+		public List<Map<String,Object>> getdetailreport(String startDate, String endDate) {
+		
+			
+			String sql = "SELECT "
+	        		+ "sr.zone,"
+	        		+ "sr.ward,"
+	        		+ "sr.street_name,"
+	        		+ " COALESCE(COUNT(DISTINCT sr.scp_id), 0) AS Completed,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Yes' THEN 1 ELSE 0 END) AS YesCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'No' THEN 1 ELSE 0 END) AS NoCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Available' THEN 1 ELSE 0 END) AS AvailableCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Not Available' THEN 1 ELSE 0 END) AS NotAvailableCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Image Not Clear' THEN 1 ELSE 0 END) AS ImageNotClearCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'Yes,it is in good condition' THEN 1 ELSE 0 END) AS LidGoodYesCount,"
+	        		+ " SUM(CASE WHEN sr.answer = 'No,it is not in good condition' THEN 1 ELSE 0 END) AS LidGoodNoCount"	        		
+	        		+ " FROM scp_report sr"
+	        		+ " WHERE sr.isactive = 1 AND sr.isdelete = 0 AND DATE(sr.created_date) BETWEEN ? AND ?"
+	        		+ " GROUP BY sr.streetid, sr.street_name,sr.zone,sr.ward"
+	        		+ " ORDER BY sr.zone,sr.ward,sr.streetid";
+
+	        return jdbcTemplate.queryForList(sql,startDate,endDate);			
+			
+		}
+		
+		
+	 
+	
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/service/SocialMediaService.java

@@ -0,0 +1,822 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.service;
+
+import java.time.LocalDateTime;
+import java.util.ArrayList;
+import java.util.Base64;
+import java.util.Date;
+import java.util.List;
+import java.util.Map;
+import java.awt.image.BufferedImage;
+import java.io.BufferedReader;
+import java.io.ByteArrayInputStream;
+import java.io.ByteArrayOutputStream;
+import java.io.IOException;
+import java.io.InputStream;
+import java.io.InputStreamReader;
+import java.io.OutputStream;
+import java.net.HttpURLConnection;
+import java.net.URL;
+import java.net.URLConnection;
+import java.net.URLEncoder;
+import java.nio.charset.StandardCharsets;
+import java.nio.file.Files;
+import java.nio.file.Path;
+import java.nio.file.Paths;
+import java.sql.Timestamp;
+import java.text.SimpleDateFormat;
+import java.time.LocalDate;
+import java.util.HashMap;
+
+import javax.imageio.ImageIO;
+import javax.imageio.ImageWriteParam;
+import javax.imageio.ImageWriter;
+import javax.imageio.stream.ImageOutputStream;
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.core.env.Environment;
+import org.springframework.http.ResponseEntity;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
+import org.springframework.web.client.RestTemplate;
+import org.springframework.web.multipart.MultipartFile;
+
+import com.fasterxml.jackson.databind.JsonNode;
+import com.fasterxml.jackson.databind.ObjectMapper;
+
+import in.gov.chennaicorporation.gccoffice.vendor.service.DateTimeUtil;
+
+@Service
+@Transactional
+public class SocialMediaService {
+	
+	private final RestTemplate restTemplate;
+	
+	 @Autowired
+	 private JdbcTemplate jdbcTemplate;
+	
+	 
+	 @Autowired
+	 public void setDataSource(@Qualifier("mysql1913QAQCDataSource") DataSource dataSource) {
+		 this.jdbcTemplate = new JdbcTemplate(dataSource);
+	 }
+	 
+	 @Autowired
+	    @Qualifier("vendorDateTimeUtil")
+	    private DateTimeUtil dateTimeUtil;
+	 
+	 private final Environment environment;
+	 
+	 private String fileBaseUrl;
+	 
+	 public SocialMediaService(Environment environment,RestTemplate restTemplate) {
+		 this.restTemplate=restTemplate;
+	        this.environment = environment;	       
+	        this.fileBaseUrl = environment.getProperty("fileBaseUrl");
+	    }
+	 
+	 @Transactional
+	    public int uploadComplaintDetailsInLogs(Map<String, Object> details,String action,String remarks,int updated_agent,String remainderDate) {
+	    	//System.out.println("Complaint Details: " + details);
+		    // Extract other field values from complaintDetails
+		    String complaintNumber = details.get("complaintid").toString();
+		    String complaintDate = details.get("complaintdate").toString();
+		    String personName = details.get("complainantName").toString();
+		    String personMobNo = details.get("mobileNumber").toString();
+		    String cType = details.get("complaintType").toString();
+		    String cMode = details.get("compmode").toString();
+		    String department = details.get("deptname").toString();
+		    String officialName = details.get("Officialname").toString();
+		    String officialMobileNum = details.get("OfficialMobile").toString();
+		    String callStatus = action;
+		    String remarksfield = remarks;
+		    String zone = details.get("Zone").toString();
+		    int updated_by=updated_agent;
+		    String cur_status = details.get("currentStatus").toString();
+		    
+		    String finalremainderDate=null;
+		    if(!remainderDate.isEmpty()) {
+		    	finalremainderDate=remainderDate;
+		    }
+		    
+		    LocalDateTime currentDate = LocalDateTime.now();
+		    
+		        String query = "INSERT INTO gcc_1913_qaqc.social_media_completed (complaint_number,zone,complaint_date, complaint_person_name,remarks, "
+		                     + "complaint_mobilenumber, complaint_type, complaint_mode, department, official_name,official_mobilenum, call_status,created_date,updated_by,cur_status,remainder_date) "
+		                     + "VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,?,?,?,?)";
+
+		        int rowsAffected = jdbcTemplate.update(query, complaintNumber,zone, complaintDate,personName,remarksfield,
+		                personMobNo, cType, cMode, department, officialName, officialMobileNum,callStatus,
+		                 currentDate,updated_by,cur_status,finalremainderDate);
+		        //System.out.println("Rows Inserted in table : " + rowsAffected); 
+		        	       
+		        return rowsAffected;
+		        		    
+		}
+
+	 public List<Map<String, Object>> getdetails(String formattedFromDate, String formattedToDate, String status, String zone) {
+		    StringBuilder query = new StringBuilder("SELECT *,DATE_FORMAT(remainder_date, '%d/%m/%Y') as formatted_fdate FROM gcc_1913_qaqc.social_media_completed WHERE DATE(created_date) BETWEEN ? AND ? ");
+		    List<Object> params = new ArrayList<>();
+		    params.add(formattedFromDate);
+		    params.add(formattedToDate);
+
+		    if (zone != null && !zone.isEmpty()) {
+		        query.append(" AND zone = ?");
+		        params.add(zone);
+		    }
+
+		    if (status != null && !status.equals("ALL")) {
+		        query.append(" AND call_status = ?");
+		        params.add(status);
+		    }
+
+		    // Execute the query
+		    List<Map<String, Object>> results = jdbcTemplate.queryForList(query.toString(), params.toArray());
+
+
+		    return results.isEmpty() ? null : results;
+		}
+
+	public String getErpusernamebyId(String userId) {
+		
+		String query="SELECT erp_username FROM gcc_1913_qaqc.agents_list "
+				+ "where calling_type='SOCIALMEDIA' and agent_id=?";
+		
+		//System.out.println("query====="+query);
+		
+		//String erpUsername = jdbcTemplate.queryForObject(query,new Object[]{userId},String.class);
+		String erpUsername = jdbcTemplate.queryForObject(query,String.class,userId);
+		
+	     return erpUsername;
+	}
+	
+	public String get1913AdminErpusernamebyId(String userId) {
+			
+			String query="SELECT erp_username FROM gcc_1913_qaqc.agents_list "
+					+ "where agent_id=?";
+			
+			//System.out.println("query====="+query);
+			
+			//String erpUsername = jdbcTemplate.queryForObject(query,new Object[]{userId},String.class);
+			String erpUsername = jdbcTemplate.queryForObject(query,String.class,userId);
+			
+		     return erpUsername;
+		}
+
+	public List<Map<String, Object>> getA1dropdowns() {
+		String sql="SELECT * FROM call_status WHERE isactive=1 AND isdelete=0 AND call_category_id=5";
+		try {
+	        return jdbcTemplate.queryForList(sql);
+	    } catch (Exception ex) {
+	        ex.printStackTrace();
+	        return new ArrayList<>(); // return empty list on error
+	    }
+	}
+
+	public List<Map<String, Object>> getA2dropdowns() {
+		String sql="SELECT * FROM call_status WHERE isactive=1 AND isdelete=0 AND call_category_id=6";
+		try {
+	        return jdbcTemplate.queryForList(sql);
+	    } catch (Exception ex) {
+	        ex.printStackTrace();
+	        return new ArrayList<>(); // return empty list on error
+	    }
+	}
+
+	public List<Map<String, Object>> getfiltreddetails(List<Map<String, Object>> details) {
+
+	    List<Map<String, Object>> followupData = getFollowupData();
+
+	    if (followupData == null || followupData.isEmpty()) {
+	        return details;
+	    }
+	    
+//	    if(details.isEmpty()) {
+//	    	return details;
+//	    }
+
+	    LocalDate currentDate = LocalDate.now();
+
+	    // Store complaint_number -> followup row
+	    Map<String, Map<String, Object>> followupMap = new HashMap<>();
+
+	    for (Map<String, Object> followup : followupData) {
+
+	        String complaintNumber = String.valueOf(followup.get("complaint_number"));
+
+	        followupMap.put(complaintNumber, followup);
+	    }
+
+	    List<Map<String, Object>> filteredDetails = new ArrayList<>();
+
+	    for (Map<String, Object> detail : details) {
+
+	        String complaintNumber =String.valueOf(detail.get("Complaint Number"));
+
+	        // If complaint not in followup table
+	        if (!followupMap.containsKey(complaintNumber)) {
+
+	            filteredDetails.add(detail);
+	            continue;
+	        }
+
+	        Map<String, Object> followupRow =followupMap.get(complaintNumber);
+
+	        String remainderDateStr =String.valueOf(followupRow.get("remainder_date"));
+
+	        LocalDate remainderDate = LocalDate.parse(remainderDateStr);
+
+	        // remainder_date <= current date
+	        if (!remainderDate.isAfter(currentDate)) {
+
+	            // UPDATE is_processed = 0
+	            Integer id = (Integer) followupRow.get("id");
+
+	            updateFollowupProcessed(id);
+
+	            filteredDetails.add(detail);
+	        }
+
+	        // ELSE:
+	        // remainder_date > currentDate
+	        // skip / eliminate from frontend
+	    }
+
+	    return filteredDetails;
+	}
+	
+	private void updateFollowupProcessed(Integer id) {
+
+	    String sql =
+	            "UPDATE social_media_completed " +
+	            "SET is_processed = 0 " +
+	            "WHERE id = ?";
+
+	    jdbcTemplate.update(sql, id);
+	}
+
+	private List<Map<String, Object>> getFollowupData() {
+		String sqlQuery = "select id, complaint_number,call_status, remainder_date from social_media_completed where is_processed=1 AND call_status='FOLLOWUP'";
+	  	  
+		 return jdbcTemplate.queryForList(sqlQuery); 
+	}
+
+	public Map<String, Object> checkRegisteredComplaint(String complaintNumber) {
+
+	    Map<String, Object> result = new HashMap<>();
+
+	    String sql = "SELECT is_processed "
+	    		+ "	        FROM socialmedia_reg_completed "
+	    		+ "	        WHERE complaint_number = ? AND isactive=1 AND isdelete=0 "
+	    		+ "	        LIMIT 1";
+
+	    List<Map<String, Object>> list =
+	            jdbcTemplate.queryForList(sql, complaintNumber);
+
+	    // Case 1
+	    if (list.isEmpty()) {
+	        result.put("status", "NOT_FOUND");
+	        return result;
+	    }
+
+	    Boolean isProcessed = (Boolean) list.get(0).get("is_processed");
+
+	    if (!isProcessed) {
+	        result.put("status", "PENDING_APPROVAL");
+	    } else {
+	        result.put("status", "PROCESSED");
+	    }
+
+	    return result;
+	}
+
+	public Map<String, Object> submitRegClosingComplaint(
+	        String complaintNumber,
+	        String remarks,
+	        MultipartFile resolvedImage,
+	        String cby) {
+
+	    Map<String, Object> response = new HashMap<>();
+
+	    try {
+
+	        Integer loginId = Integer.parseInt(cby);
+
+	        String imagePath = fileUpload(resolvedImage, "resolved_img");
+
+	        String sql = "INSERT INTO socialmedia_reg_completed "
+	                + "(complaint_number, resolved_img, remarks, cby) "
+	                + "VALUES (?, ?, ?, ?)";
+
+	        int rows = jdbcTemplate.update(
+	                sql,
+	                complaintNumber,
+	                imagePath,
+	                remarks,
+	                loginId
+	        );
+
+	        if (rows > 0) {
+	            response.put("status", "SUCCESS");
+	            response.put("message", "Complaint submitted successfully for admin approval.");
+	        } else {
+	            response.put("status", "FAILED");
+	            response.put("message", "Unable to submit complaint.");
+	        }
+
+	    } catch (Exception e) {
+
+	        e.printStackTrace();
+
+	        response.put("status", "error");
+	        response.put("message", e.getMessage() != null
+	                ? e.getMessage()
+	                : "Something went wrong while submitting complaint.");
+	    }
+
+	    return response;
+	}
+
+	public String fileUpload(MultipartFile file, String name) {
+
+        // Set the file path where you want to save it
+        String uploadDirectory = environment.getProperty("file.upload.directory");
+        String serviceFolderName = environment.getProperty("socialmedia_1913_regcomp_foldername");
+        var year = DateTimeUtil.getCurrentYear();
+        var month = DateTimeUtil.getCurrentMonth();
+
+        uploadDirectory = uploadDirectory + serviceFolderName + "/" + year + "/" + month;
+
+        try {
+            // Create directory if it doesn't exist
+            Path directoryPath = Paths.get(uploadDirectory);
+            if (!Files.exists(directoryPath)) {
+                Files.createDirectories(directoryPath);
+            }
+
+            // Datetime string
+            String datetimetxt = DateTimeUtil.getCurrentDateTime();
+           
+            // File name
+            String fileName = name + "_" + datetimetxt + "_" + file.getOriginalFilename();
+            fileName = fileName.replaceAll("\\s+", ""); // Remove space on filename
+
+            String filePath = uploadDirectory + "/" + fileName;
+
+            String filepath_txt = "/" + serviceFolderName + "/" + year + "/" + month + "/" + fileName;
+
+            // Create a new Path object
+            Path path = Paths.get(filePath);
+
+            // Get the bytes of the file
+            byte[] bytes = file.getBytes();
+
+
+            BufferedImage image = ImageIO.read(new ByteArrayInputStream(bytes));
+            byte[] compressedBytes = compressImage(image, 0.5f); // Compress with 50%quality
+
+            // Write the bytes to the file
+            Files.write(path, bytes);
+			  
+			 // Write the bytes to the file 
+			 Files.write(path, compressedBytes);
+			 
+
+            //System.out.println(filePath);
+            return filepath_txt;
+
+        } catch (IOException e) {
+            e.printStackTrace();
+            return "Failed to save file " + file.getOriginalFilename();
+        }
+    }
+	
+	 private byte[] compressImage(BufferedImage image, float quality) throws IOException {
+	        ByteArrayOutputStream byteArrayOutputStream = new ByteArrayOutputStream();
+	        ImageOutputStream imageOutputStream = ImageIO.createImageOutputStream(byteArrayOutputStream);
+
+	        ImageWriter writer = ImageIO.getImageWritersByFormatName("jpg").next();
+	        writer.setOutput(imageOutputStream);
+
+	        ImageWriteParam param = writer.getDefaultWriteParam();
+	        if (param.canWriteCompressed()) {
+	            param.setCompressionMode(ImageWriteParam.MODE_EXPLICIT);
+	            param.setCompressionQuality(quality);
+	        }
+
+	        writer.write(null, new javax.imageio.IIOImage(image, null, null), param);
+
+	        writer.dispose();
+	        imageOutputStream.close();
+
+	        return byteArrayOutputStream.toByteArray();
+	    }
+	
+	
+	public  Map<String, Object> getDetailsByComplaintNumber(String complaintNumber) {
+		
+		Map<String, Object> resultMap = new HashMap<>();
+
+        try {
+            String url = "https://erp.chennaicorporation.gov.in/pgr/newmobileservice?serviceId=getComplaintByID&ComplaintId=" 
+                + complaintNumber + "&imgUrlonly=yes&isQcuser=Yes&jsonResp=Yes";
+            //System.out.println("Request URL: " + url);
+
+            ResponseEntity<String> responseEntity = restTemplate.getForEntity(url, String.class);
+
+            if (responseEntity.getStatusCode().is2xxSuccessful()) {
+                String responseBody = responseEntity.getBody();
+                //System.out.println("Response Body: " + responseBody);
+
+                ObjectMapper mapper = new ObjectMapper();
+                JsonNode rootNode = mapper.readTree(responseBody);
+
+                JsonNode complaintDetails = rootNode.path(0).path("ComplaintListHistory").path(0);
+                
+                String registerDate=complaintDetails.path("complaintopendate").asText("N/A");
+                //System.out.println("registerdate====="+registerDate);
+                
+                String formattedDate = "N/A"; // Default value if parsing fails
+
+                if (!registerDate.equals("N/A") && !registerDate.isEmpty()) {
+                    try {
+                        // Parse the input date string
+                        SimpleDateFormat inputFormat = new SimpleDateFormat("yyyy-MM-dd HH:mm:ss.S");
+                        Date date = inputFormat.parse(registerDate);
+
+                        // Format the date to dd-MM-yyyy
+                        SimpleDateFormat outputFormat = new SimpleDateFormat("dd-MM-yyyy");
+                        formattedDate = outputFormat.format(date);
+                    } catch (Exception e) {
+                        e.printStackTrace(); // Log exception for debugging
+                    }
+                }
+
+                if (!complaintDetails.isMissingNode()) {
+                    // Existing fields
+                    resultMap.put("complaintid", complaintDetails.path("complaintid").asText("N/A"));
+                    resultMap.put("complaintdate", formattedDate);
+                    resultMap.put("complainantName", complaintDetails.path("CustomerName").asText("N/A"));
+                    resultMap.put("mobileNumber", complaintDetails.path("CustomerMobile").asText("N/A"));
+                    resultMap.put("complaintType", complaintDetails.path("complainttype").asText("N/A"));
+                    resultMap.put("description", complaintDetails.path("complaintdetails").asText("N/A"));
+                    resultMap.put("currentStatus", complaintDetails.path("complaintcurrentstatus").asText("N/A"));
+                    resultMap.put("Street", complaintDetails.path("Street").asText("N/A"));
+                    resultMap.put("Area", complaintDetails.path("Area").asText("N/A"));
+                    resultMap.put("Landmark", complaintDetails.path("Landmark").asText("N/A"));
+                    resultMap.put("Location", complaintDetails.path("Location").asText("N/A"));
+                    resultMap.put("Zone", complaintDetails.path("Zone").asText("N/A"));
+                    resultMap.put("Division", complaintDetails.path("Division").asText("N/A"));
+                    resultMap.put("OfficialMobile", complaintDetails.path("OfficialMobile").asText("N/A"));
+                    resultMap.put("gender", complaintDetails.path("GENDER").asText("N/A"));
+                    resultMap.put("deptname",complaintDetails.path("DEPT_NAME").asText("N/A"));
+                    resultMap.put("compmode", complaintDetails.path("COMP_MODE").asText("N/A"));
+                    resultMap.put("Officialname", complaintDetails.path("Officialname").asText("N/A"));
+
+                 
+                }
+            } else {
+                resultMap.put("error", "Failed to retrieve complaint details.");
+            }
+        } catch (Exception e) {
+            e.printStackTrace();
+            resultMap.put("error", "Error processing request");
+        }
+
+        return resultMap;
+    }
+
+	public Map<String, Object> getFilteredRegComps() {
+
+	    Map<String, Object> response = new HashMap<>();
+
+	    try {
+
+	        String sql =
+	                "SELECT src.complaint_number, src.created_date,CONCAT('" + fileBaseUrl + "/gcc/files',src.resolved_img) AS img_full_path,al.agent_name as agent_name,src.remarks as remarks" +
+	                " FROM socialmedia_reg_completed src "
+	                + " LEFT JOIN agents_list al ON al.agent_id=src.cby " +
+	                "WHERE src.is_processed = 0 " +
+	                "AND src.isactive = 1 " +
+	                "AND src.isdelete = 0";
+
+	        List<Map<String, Object>> dbList = jdbcTemplate.queryForList(sql);
+
+	        List<Map<String, Object>> finalList = new ArrayList<>();
+
+	        for (Map<String, Object> row : dbList) {
+
+	            String complaintNumber =
+	                    String.valueOf(row.get("complaint_number"));
+
+	            Map<String, Object> complaintDetails =
+	                    getDetailsByComplaintNumber(complaintNumber);
+
+	            String currentStatus =
+	                    String.valueOf(
+	                            complaintDetails.getOrDefault(
+	                                    "currentStatus",
+	                                    ""
+	                            )
+	                    );
+	            
+	            //System.out.println("currentStatus==="+currentStatus);
+
+	            if ("REGISTERED".equalsIgnoreCase(currentStatus)
+	                    || "FORWARDED".equalsIgnoreCase(currentStatus)) {
+	            	
+	                Map<String, Object> resultRow = new HashMap<>();
+
+	                resultRow.put("complaintnumber", complaintNumber);
+	                //resultRow.put("submitted_date", row.get("created_date"));
+	                Timestamp ts = (Timestamp) row.get("created_date");
+
+	                SimpleDateFormat sdf =
+	                        new SimpleDateFormat("dd/MM/yyyy HH:mm");
+
+	                resultRow.put("submitted_date", sdf.format(ts));
+	                
+	                String img =  (String) row.get("img_full_path");
+	                resultRow.put("img_full_path", img);
+	                
+	                String agent_name =  (String) row.get("agent_name");
+	                resultRow.put("agent_name", agent_name);
+	                
+	                String remarks =  (String) row.get("remarks");
+	                resultRow.put("remarks", remarks);
+
+	                finalList.add(resultRow);
+
+	            } else {
+
+	                String updateSql =
+	                        "UPDATE socialmedia_reg_completed " +
+	                        "SET updated_by = ?, " +
+	                        "updated_date = NOW(), " +
+	                        "isactive = 0, " +
+	                        "isdelete = 1 " +
+	                        "WHERE complaint_number = ?";
+
+	                jdbcTemplate.update(
+	                        updateSql,
+	                        0,
+	                        complaintNumber
+	                );
+	            }
+	        }
+
+	        if (finalList.isEmpty()) {
+
+	            response.put("status", "nodata");
+	            response.put("message", "No registered complaints found.");
+
+	        } else {
+
+	            response.put("status", "success");
+	            response.put("details", finalList);
+	        }
+
+	    } catch (Exception e) {
+
+	        e.printStackTrace();
+
+	        response.put("status", "error");
+	        response.put("message", e.getMessage());
+	    }
+
+	    return response;
+	}
+
+	public Map<String, Object> approveComplaint(String complaintId, String remarks, String imgFullPath, String userid) {
+		
+		 Map<String, Object> response = new HashMap<>();
+
+		    try {
+
+		        Integer updated_by = Integer.parseInt(userid);
+
+		        String erp_name=get1913AdminErpusernamebyId(userid);
+		        
+		        boolean statusUpdated =
+		                ChangeStatusInErp(
+		                        complaintId,
+		                        "ActionLevel1",
+		                        remarks,
+		                        erp_name,
+		                        imgFullPath);
+
+		        if (!statusUpdated) {
+		            response.put("status", "FAILED");
+		            response.put("message", "Unable to move complaint to Action Level 1.");
+		            return response;
+		        }
+
+		        boolean statusUpdated1 =
+		                ChangeStatusInErp(
+		                        complaintId,
+		                        "Close",
+		                        remarks,
+		                        erp_name,
+		                        "");
+
+		        if (!statusUpdated1) {
+		            response.put("status", "FAILED");
+		            response.put("message", "Unable to move complaint to Close.");
+		            return response;
+		        }
+		        
+				String sql="UPDATE socialmedia_reg_completed "
+						+ "SET is_processed = 1, "
+						+ "    updated_by = ?, "
+						+ "    updated_date = NOW() "
+						+ "WHERE complaint_number = ? AND isactive=1 AND isdelete=0";
+				
+				int rows=jdbcTemplate.update(sql,updated_by,complaintId);
+
+		        if (rows > 0) {
+		            response.put("status", "SUCCESS");
+		            response.put("message", "Complaint Closed successfully.");
+		        } else {
+		            response.put("status", "FAILED");
+		            response.put("message", "Complaint Closed,Unable to insert in logs.");
+		        }
+
+		    } catch (Exception e) {
+
+		        e.printStackTrace();
+
+		        response.put("status", "error");
+		        response.put("message", e.getMessage() != null
+		                ? e.getMessage()
+		                : "Something went wrong while submitting complaint.");
+		    }
+
+		    return response;
+	}
+	
+	public boolean ChangeStatusInErp(String complaintNumber,String action ,String remarks,String erp_name,String imgFullPath) {
+	    String baseUrl = "https://erp.chennaicorporation.gov.in/pgr/external/mobileservice";
+	    String status = "";
+
+	  
+	    try {
+	      	        
+	     // Determine status based on action
+	        if ("ActionLevel1".equals(action)) {
+	            status = "5";
+	        } else if ("Close".equals(action)) {	        	
+	            status = "11";
+	        } else {
+	            return false; // Invalid action, return false
+	        }
+	        
+	        //String img="https://gccservices.in/gccofficialapp/files/app_icon/menu/gcc_survey_icons/Cow.png";
+	        
+	     // Convert image to Base64
+	        String base64Image = "";
+
+	        if (imgFullPath != null && !imgFullPath.trim().isEmpty()) {
+
+	            URL imageUrl = new URL(imgFullPath);
+
+	            try (InputStream inputStream = imageUrl.openStream()) {
+
+	                byte[] imageBytes = inputStream.readAllBytes();
+
+	                base64Image =
+	                        Base64.getEncoder().encodeToString(imageBytes);
+	            }
+	        }
+	        
+	        String postData =
+	                "serviceId=" + URLEncoder.encode("UpdateComplaint", "UTF-8")
+	                + "&ComplaintId=" + URLEncoder.encode(complaintNumber, "UTF-8")
+	                + "&Message=" + URLEncoder.encode(remarks, "UTF-8")
+	                + "&UserType=Official"
+	                + "&Status=" + status
+	                + "&Comp_Image=" + URLEncoder.encode(base64Image, "UTF-8")
+	                + "&erp_username=" + URLEncoder.encode(erp_name, "UTF-8");
+
+	        
+	        System.out.println("Complaint = " + complaintNumber);
+	        System.out.println("Action = " + action);
+	        System.out.println("Base64 Length = " + base64Image.length());
+	        System.out.println("Post Data Length = " + postData.length());	
+	        
+	        return sendRequest(baseUrl, postData);
+	       // return true;
+	    } catch (Exception e) {
+	        e.printStackTrace();
+	        return false;
+	    }
+	}
+
+	
+	private boolean sendRequest(String urlString, String postData) {
+
+	    try {
+	        URL url = new URL(urlString);
+
+	        HttpURLConnection connection =
+	                (HttpURLConnection) url.openConnection();
+	       
+
+	        connection.setRequestMethod("POST");
+	        connection.setDoOutput(true);
+
+	        connection.setRequestProperty(
+	                "Content-Type",
+	                "application/x-www-form-urlencoded"
+	        );
+
+	        //System.out.println("Method = " + connection.getRequestMethod());
+	        try (OutputStream os = connection.getOutputStream()) {
+
+	            byte[] input = postData.getBytes(StandardCharsets.UTF_8);
+
+	            os.write(input, 0, input.length);
+	        }
+
+	        int responseCode = connection.getResponseCode();
+
+	        System.out.println("Response Code = " + responseCode);
+	        System.out.println("Response Message = " + connection.getResponseMessage());
+
+	        InputStream stream;
+
+	        if (responseCode >= 200 && responseCode < 300) {
+	            stream = connection.getInputStream();
+	        } else {
+	            stream = connection.getErrorStream();
+	        }
+
+	        StringBuilder responseBuilder = new StringBuilder();
+
+	        if (stream != null) {
+
+	            BufferedReader reader =
+	                    new BufferedReader(
+	                            new InputStreamReader(stream));
+
+	            String line;
+
+	            while ((line = reader.readLine()) != null) {
+	                responseBuilder.append(line);
+	            }
+
+	            reader.close();
+	        }
+
+	        String response = responseBuilder.toString();
+
+	        System.out.println("ERP Response = " + response);
+
+	        return response.contains("\"ResultStatus\": true");
+
+	    } catch (Exception e) {
+
+	        e.printStackTrace();
+	        return false;
+	    }
+	}
+
+	public Map<String, Object> rejectComplaint(String complaintId, String userid) {
+		
+		 Map<String, Object> response = new HashMap<>();
+
+		    try {
+		    	Integer updated_by = Integer.parseInt(userid);
+		    	
+		    	String sql="UPDATE socialmedia_reg_completed "
+						+ "SET isactive=0,isdelete=1, "
+						+ "    updated_by = ?, "
+						+ "    updated_date = NOW() "
+						+ "WHERE complaint_number = ? AND isactive=1 AND isdelete=0";
+				
+				int rows=jdbcTemplate.update(sql,updated_by,complaintId);
+		    	
+		    	
+		    	if (rows > 0) {
+		            response.put("status", "SUCCESS");
+		            response.put("message", "Complaint Rejected successfully.");
+		        } else {
+		            response.put("status", "FAILED");
+		            response.put("message", "Unable to  Reject the Complaint.");
+		        }
+
+		    } catch (Exception e) {
+
+		        e.printStackTrace();
+
+		        response.put("status", "error");
+		        response.put("message", e.getMessage() != null
+		                ? e.getMessage()
+		                : "Something went wrong while submitting complaint.");
+		    }
+
+		    return response;
+	}
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/service/StatusCountService.java

@@ -0,0 +1,274 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.service;
+
+import java.time.LocalDate;
+import java.time.format.DateTimeFormatter;
+import java.util.ArrayList;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.stereotype.Service;
+import org.springframework.web.client.RestTemplate;
+
+import com.fasterxml.jackson.databind.JsonNode;
+import com.fasterxml.jackson.databind.ObjectMapper;
+
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+
+@Service
+public class StatusCountService {
+
+    private RestTemplate restTemplate;
+    private ObjectMapper objectMapper;
+    @Autowired
+    private AppConfig appconfig;
+
+    public StatusCountService(RestTemplate restTemplate, ObjectMapper objectMapper) {
+        this.restTemplate = restTemplate;
+        this.objectMapper = objectMapper;
+    }
+
+    public Map<String, Object> fetchComplaintCounts(String fromDate, String toDate, String compType, String zoneName, String compMode, String compGroup, String region) {
+    	//https://erp.chennaicorporation.gov.in/pgr/newmobileservice?serviceId=common_api&jsonResp=Yes&subService=dashboardAbs&fromDate=&toDate=&compType=&zoneName=&compMode=&compGroup=
+    	String apiUrl;
+        if ("SOCIAL MEDIA".equalsIgnoreCase(compMode)) {
+    	
+         apiUrl = appconfig.qaqcurl+"serviceId=common_api&jsonResp=Yes"
+                + "&subService=dashboardAbs"
+                + "&fromDate=" + fromDate
+                + "&toDate=" + toDate;                
+        } 
+        
+        else {
+        	apiUrl = appconfig.qaqcurl+"serviceId=common_api&jsonResp=Yes"
+                    + "&subService=dashboardAbs"
+                    + "&fromDate=" + fromDate
+                    + "&toDate=" + toDate
+                    +"&excludeMode=7";
+                    
+        }
+        
+     // Append parameters based on their availability
+        if (!compType.isEmpty()) {
+            apiUrl += "&compType=" + compType;
+        }
+
+        if (!zoneName.isEmpty()) {
+            apiUrl += "&zoneName=" + zoneName;
+        }
+
+        if (!compMode.isEmpty()) {
+            apiUrl += "&compMode=" + compMode;
+        }
+
+        if (!compGroup.isEmpty()) {
+            apiUrl += "&compGroup=" + compGroup;
+        }
+        
+        if (!region.isEmpty()) {
+            apiUrl += "&region=" + region;
+        }
+
+        Map<String, Object> counts = new HashMap<>();
+        System.out.println("url: " + apiUrl);
+
+        try {
+            // Get the raw response
+            String response = restTemplate.getForObject(apiUrl, String.class);
+            //System.out.println("API Response: " + response);  // Log the response for debugging
+
+            JsonNode jsonResponse = objectMapper.readTree(response);
+
+            // Check if "ListResult" exists and is an array
+            JsonNode listResult = jsonResponse.path("ListResult");
+            
+            if (listResult.isArray() && !listResult.isEmpty()) {
+                JsonNode resultNode = listResult.get(0);
+                if (resultNode != null && !resultNode.isNull()) {
+                    counts.put("Total Complaints", resultNode.path("RECEIVED").asText(""));
+                    counts.put("In Progress", resultNode.path("PENDING").asText(""));
+                    counts.put("Redressed", resultNode.path("REDRESSED").asText(""));
+                    counts.put("Reopened", resultNode.path("REOPEN").asText(""));
+                    counts.put("Closed", resultNode.path("CLOSED").asText(""));
+                }
+            }
+            
+            //System.out.println(fromDate);
+            //System.out.println(toDate);
+            
+			String url="https://erp.chennaicorporation.gov.in/pgr/newmobileservice?serviceId=ms_dashboard_details&From_date="+fromDate+"&To_date="+toDate+"&jsonResp=Yes&Status=closed&isQcuser=Yes&ComplaintType="+compType+"&ComplaintGroupId="+compGroup+"&compmode="+compMode+"&Zoneid="+zoneName+"&RegionId="+region;
+			System.out.println("url==="+url);			
+			RestTemplate restTemplate = new RestTemplate();
+			ResponseEntity<String> response1 = restTemplate.getForEntity(url, String.class);
+			String rawResponse = response1.getBody();
+			ObjectMapper objectMapper = new ObjectMapper();
+			Map<String, Object> responseMap = objectMapper.readValue(rawResponse, Map.class);
+			List<Map<String, Object>> details = (List<Map<String, Object>>) responseMap.get("Details");
+			/*
+			long completedCount = (details == null || details.isEmpty()) ? 0 : 
+		        details.stream().filter(entry -> "Completed".equals(entry.get("Current Status"))).count();
+		    */
+			long completedCount = 0;
+
+			if (details != null && !details.isEmpty()) {
+			    for (Map<String, Object> entry : details) {
+			        Object statusObj = entry.get("Current Status");
+			        if ("Completed".equals(statusObj)) {
+			            completedCount++;
+			        }
+			    }
+			}
+			
+			counts.put("Withdraw", String.valueOf(completedCount));
+			 
+			int closedCount = Integer.parseInt(String.valueOf(counts.getOrDefault("Closed", "0")));
+	        closedCount -= completedCount; // Adjust closed count
+	        counts.put("Closed", String.valueOf(closedCount));
+			    	
+			  			
+        } catch (Exception e) {
+            e.printStackTrace();
+        }
+
+        return counts;
+
+    }
+    
+
+    public List<String> fetchComplaintTypes(String compGroup) {
+        // Construct the API URL with the compGroup parameter
+        String apiUrl = appconfig.qaqcurl + 
+                        "serviceId=common_api&jsonResp=Yes&subService=compTypelist&compGroup=" + compGroup;
+        List<String> complaintTypes = new ArrayList<>();
+
+        try {
+            // Call the external API
+            ResponseEntity<String> response = restTemplate.getForEntity(apiUrl, String.class);
+
+            if (response.getStatusCode() == HttpStatus.OK) {
+                // Parse the response JSON
+                ObjectMapper objectMapper = new ObjectMapper();
+                JsonNode rootNode = objectMapper.readTree(response.getBody());
+                
+                // Navigate to "ListResult" and extract "COMPLAINTTYPENAME"
+                JsonNode listResultNode = rootNode.path("ListResult");
+                if (listResultNode.isArray()) {
+                    for (JsonNode item : listResultNode) {
+                        String complaintTypeName = item.path("COMPLAINTTYPENAME").asText().trim();
+                        complaintTypes.add(complaintTypeName);
+                    }
+                }
+            }
+        } catch (Exception e) {
+            System.err.println("Error fetching complaint types for compGroup " + compGroup + ": " + e.getMessage());
+        }
+
+        return complaintTypes;
+    }
+
+    
+    
+    
+    
+    //for complaintgroup api
+    public List<String> fetchComplaintGroup() {
+        String apiUrl = appconfig.qaqcurl+"serviceId=common_api&jsonResp=Yes&subService=compGrouplist";
+        List<String> complaintGroup = new ArrayList();
+
+        try {
+            // Call the external API
+            ResponseEntity<String> response = restTemplate.getForEntity(apiUrl, String.class);
+
+            if (response.getStatusCode() == HttpStatus.OK) {
+                // Parse the response JSON
+                ObjectMapper objectMapper = new ObjectMapper();
+                JsonNode rootNode = objectMapper.readTree(response.getBody());
+                
+                // Navigate to "ListResult" and extract "COMPLAINTTYPENAME"
+                JsonNode listResultNode = rootNode.path("ListResult");
+                if (listResultNode.isArray()) {
+                    for (JsonNode item : listResultNode) {
+                        String complaintTypeName = item.path("COMPLAINTGROUPNAME").asText().trim();
+                        complaintGroup.add(complaintTypeName);
+                    }
+                }
+            }
+        } catch (Exception e) {
+            System.err.println("Error fetching complaint types: " + e.getMessage());
+        }
+
+        return complaintGroup;
+    }
+    
+    
+    
+    //for modes api
+    public List<String> fetchModes() {
+        String apiUrl = appconfig.qaqcurl+"serviceId=common_api&jsonResp=Yes&subService=compModelist";
+        List<String> modes = new ArrayList();
+
+        try {
+            // Call the external API
+            ResponseEntity<String> response = restTemplate.getForEntity(apiUrl, String.class);
+
+            if (response.getStatusCode() == HttpStatus.OK) {
+                // Parse the response JSON
+                ObjectMapper objectMapper = new ObjectMapper();
+                JsonNode rootNode = objectMapper.readTree(response.getBody());
+                
+                // Navigate to "ListResult" and extract "COMPLAINTTYPENAME"
+                JsonNode listResultNode = rootNode.path("ListResult");
+                if (listResultNode.isArray()) {
+                    for (JsonNode item : listResultNode) {
+                        String complaintModeName = item.path("COMP_MODE").asText().trim();
+                        modes.add(complaintModeName);
+                    }
+                }
+            }
+        } catch (Exception e) {
+            System.err.println("Error fetching complaint types: " + e.getMessage());
+        }
+
+        return modes;
+    }
+    
+    
+    // for zones api
+    public List<String> fetchZones() {
+        String apiUrl = appconfig.qaqcurl+"serviceId=common_api&jsonResp=Yes&subService=zoneNamelist";
+        List<String> zones = new ArrayList();
+
+        try {
+            // Call the external API
+            ResponseEntity<String> response = restTemplate.getForEntity(apiUrl, String.class);
+
+            if (response.getStatusCode() == HttpStatus.OK) {
+                // Parse the response JSON
+                ObjectMapper objectMapper = new ObjectMapper();
+                JsonNode rootNode = objectMapper.readTree(response.getBody());
+                
+                // Navigate to "ListResult" and extract "COMPLAINTTYPENAME"
+                JsonNode listResultNode = rootNode.path("ListResult");
+                if (listResultNode.isArray()) {
+                    for (JsonNode item : listResultNode) {
+                        String complaintzone = item.path("NAME").asText().trim();
+                        zones.add(complaintzone);
+                    }
+                }
+            }
+        } catch (Exception e) {
+            System.err.println("Error fetching complaint types: " + e.getMessage());
+        }
+
+        return zones;
+    }
+    
+    
+    
+
+}
+
+

src/main/java/in/gov/chennaicorporation/gccoffice/callcenterqaqc/service/WhatsappqaqcMsgService.java

@@ -0,0 +1,271 @@
+package in.gov.chennaicorporation.gccoffice.callcenterqaqc.service;
+
+import java.net.HttpURLConnection;
+import java.net.URL;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.core.env.Environment;
+import org.springframework.http.ResponseEntity;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+import org.springframework.web.client.RestTemplate;
+
+@Service
+public class WhatsappqaqcMsgService {
+	
+	private final RestTemplate restTemplate;
+	
+	 @Autowired
+	 private JdbcTemplate jdbcTemplate;
+	 
+	 @Autowired
+	 private SocialMediaService socialMediaService;
+	 
+	 @Autowired
+	 private QaqcCallsService qaqcCallsService;
+	
+	 
+	 @Autowired
+	 public void setDataSource(@Qualifier("mysql1913QAQCDataSource") DataSource dataSource) {
+		 this.jdbcTemplate = new JdbcTemplate(dataSource);
+	 }
+	 
+	 public WhatsappqaqcMsgService(RestTemplate restTemplate) {
+		 this.restTemplate=restTemplate;	       
+	    }
+	
+    public String sendMsg(String msgUrl, String tamilmsgUrl) {
+        StringBuilder response = new StringBuilder();
+
+    
+        response.append("English Message Response: ").append(sendWhatsAppMessage(msgUrl)).append("\n");
+        
+
+        response.append("Tamil Message Response: ").append(sendWhatsAppMessage(tamilmsgUrl));
+
+        return response.toString();
+    }
+
+    private String sendWhatsAppMessage(String urlString) {
+        String response = "";
+        try {
+            URL url = new URL(urlString);
+            HttpURLConnection connection = (HttpURLConnection) url.openConnection();
+            connection.setRequestMethod("GET");
+
+            int responseCode = connection.getResponseCode();
+            response = String.valueOf(responseCode);
+            System.out.println("Response Code for URL: " + urlString + " is " + responseCode);
+
+        } catch (Exception e) {
+            e.printStackTrace();
+        }
+        return response;
+    }
+
+
+   
+    public String sendSMS(String SMS_Url) {
+        RestTemplate restTemplate = new RestTemplate();
+        String response =restTemplate.getForObject(SMS_Url,String.class);
+        return response;
+    }
+
+    public Map<String, Object> checkforwhatsappmsg(String complaintNumber, String action) {
+
+        Map<String, Object> response = new HashMap<>();
+
+        boolean result = false;
+
+        if ("COMPLETED".equalsIgnoreCase(action)) {
+
+            String sql =
+                    "SELECT call_status " +
+                    "FROM qaqc_upload_data_history " +
+                    "WHERE complaint_number=? AND call_category='CLOSED' " +
+                    "ORDER BY id DESC " +
+                    "LIMIT 20";
+
+            List<String> statuses =
+                    jdbcTemplate.queryForList(
+                            sql,
+                            String.class,
+                            complaintNumber);
+
+            if (!statuses.isEmpty()
+                    && "COMPLETED".equalsIgnoreCase(statuses.get(0))) {
+
+                int unattendedCount = 0;
+
+                for (int i = 1; i < statuses.size(); i++) {
+
+                    if ("UNATTENDED".equalsIgnoreCase(statuses.get(i))) {
+                        unattendedCount++;
+                    } else {
+                        break;
+                    }
+                }
+
+                result = unattendedCount >= 5;
+            }
+        }
+
+        else if ("UNATTENDED".equalsIgnoreCase(action)) {
+
+            String sql =
+                    "SELECT call_status " +
+                    "FROM qaqc_upload_data_history " +
+                    "WHERE complaint_number=? AND call_category='CLOSED' " +
+                    "ORDER BY id DESC " +
+                    "LIMIT 5";
+
+            List<String> statuses =
+                    jdbcTemplate.queryForList(
+                            sql,
+                            String.class,
+                            complaintNumber);
+
+            int unattendedCount = 0;
+
+            for (String status : statuses) {
+
+                if ("UNATTENDED".equalsIgnoreCase(status)) {
+                    unattendedCount++;
+                } else {
+                    break;
+                }
+            }
+
+            result = unattendedCount >= 3;
+        }
+
+        response.put("action", action);
+        response.put("status", result);
+
+        return response;
+    }
+    
+    
+	public String getErpusername() {
+			
+			String query="SELECT erp_username FROM agents_list "
+					+ "where calling_type='WHATSAPP_MSG'";
+						
+			return jdbcTemplate.queryForObject(query,String.class);		    
+		}
+
+	public String getclosefromuser(String complaintNumber) {
+		
+		try {
+			
+			Map<String, Object> complaintDetails =socialMediaService.getDetailsByComplaintNumber(complaintNumber);
+			String currentStatus =
+	                String.valueOf(
+	                        complaintDetails.getOrDefault(
+	                                "currentStatus",
+	                                ""
+	                        )
+	                );
+			
+			
+			
+			String Erpname=getErpusername();
+			
+			System.out.println("Erpname="+Erpname);
+			
+			if ("Action Taken - Level 2".equalsIgnoreCase(currentStatus)) {
+								
+				boolean statusUpdated=qaqcCallsService.ChangeStatusInErp(complaintNumber, "COMPLAINT CLOSED BY WHATSAPP MESSAGE", "COMPLETED",Erpname);
+				if (statusUpdated)
+				{
+					return "Your "+complaintNumber+ " PGR Complaint has been closed Successfully.\n If you need further assistance,\n Please contact GCC 1913 Helpline.";
+				}
+				else {
+					return "We are unable to process your request at the moment.\n Please try again later.";
+				}
+			}			
+			else {
+				if("FINAL_CLOSURE".equalsIgnoreCase(currentStatus)){
+					
+					return "Your " + complaintNumber + " complaint has already been closed.\n\n"
+						     + "If you need further assistance, please contact GCC 1913 Helpline.";
+					
+				}
+				else if("REOPENED".equalsIgnoreCase(currentStatus)) {
+					return "Your "+complaintNumber+" complaint has already been reopened. Once it is resolved, we will reach you by GCC’s 1913 helpline. If you need further assistance, please contact GCC 1913 Helpline.";
+				}
+				else {
+					return "Your "+complaintNumber+" complaint is Under Progress.\n Once it is resolved, \n we will reach you by GCC’s 1913 helpline.";
+				}
+			}
+			
+						
+		} catch (Exception e) {
+			e.printStackTrace();
+			return "We are unable to process your request at the moment.\n Please try again later.";
+		}
+
+		
+	}
+	
+	
+	public String getreopenfromuser(String complaintNumber) {
+		
+		try {
+			
+			Map<String, Object> complaintDetails =socialMediaService.getDetailsByComplaintNumber(complaintNumber);
+			String currentStatus =
+	                String.valueOf(
+	                        complaintDetails.getOrDefault(
+	                                "currentStatus",
+	                                ""
+	                        )
+	                );
+			
+			String Erpname=getErpusername();
+			
+			System.out.println("Erpname="+Erpname);
+			
+			if ("Action Taken - Level 2".equalsIgnoreCase(currentStatus)) {
+				
+				boolean statusUpdated=qaqcCallsService.ChangeStatusInErp(complaintNumber, "COMPLAINT REOPENED BY WHATSAPP MESSAGE", "REOPEN",Erpname);
+				if (statusUpdated)
+				{
+					 return "Your "+complaintNumber+ " PGR complaint has been reopened Successfully.\n Once it is resolved , we will reach you by GCC’s 1913 helpline.If you need further assistance , please contact GCC 1913 Helpline.";
+				}
+				else {
+					return "We are unable to process your request at the moment.\n Please try again later.";
+				}
+			}
+			else {
+
+				if("FINAL_CLOSURE".equalsIgnoreCase(currentStatus)){
+					
+					return "Your " + complaintNumber + " complaint has already been closed.\n\n"
+						     + "If you need further assistance, please contact GCC 1913 Helpline.";
+				}
+				else if("REOPENED".equalsIgnoreCase(currentStatus)) {
+					return "Your "+complaintNumber+" complaint has already been reopened. Once it is resolved, we will reach you by GCC’s 1913 helpline. If you have any further assistance, please contact GCC 1913 Helpline.";
+				}
+				else {
+					return "Your "+complaintNumber+" complaint is Under Progress.\n Once it is resolved, \n we will reach you by GCC’s 1913 helpline.";
+				}
+			}
+			
+						
+		} catch (Exception e) {
+			e.printStackTrace();
+			return "We are unable to process your request at the moment.\n Please try again later.";
+		}
+
+		
+	}
+    
+    
+}

src/main/java/in/gov/chennaicorporation/gccoffice/cdwaste/controller/DumpRegistrationAPIController.java

@@ -0,0 +1,174 @@
+package in.gov.chennaicorporation.gccoffice.cdwaste.controller;
+
+import java.time.LocalDate;
+import java.util.ArrayList;
+import java.util.Collections;
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.format.annotation.DateTimeFormat;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.RestTemplate;
+
+import in.gov.chennaicorporation.gccoffice.cdwaste.service.OfficerService;
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+
+
+@RestController
+@RequestMapping("/gcc/api/dumpregistration")
+public class DumpRegistrationAPIController {
+
+	
+	@Autowired
+	private  OfficerService officerService;
+	
+    private final RestTemplate restTemplate;
+    private final AppConfig appConfig;
+
+    @Autowired
+    public DumpRegistrationAPIController(RestTemplate restTemplate, AppConfig appConfig) {
+        this.restTemplate = restTemplate;
+        this.appConfig = appConfig;
+    }
+    
+
+    
+    @GetMapping("/wastecollectorlist")
+    public ResponseEntity<String> getWasteCollectorList(
+            @RequestParam(required = false) Long mobileNo,
+            @RequestParam(required = false) Long refId) {
+
+        StringBuilder apiUrl = new StringBuilder(appConfig.dumpregister + "/dumpregistration/api/wastecollectorlist");
+
+        // If at least one param is present, append '?'
+        if (mobileNo != null || refId != null) {
+            apiUrl.append("?");
+        }
+
+        // Append parameters
+        List<String> params = new ArrayList<>();
+        if (mobileNo != null) {
+            params.add("mobileNo=" + mobileNo);
+        }
+        if (refId != null) {
+            params.add("refId=" + refId);
+        }
+
+        apiUrl.append(String.join("&", params));
+
+        try {
+            ResponseEntity<String> responseEntity = restTemplate.getForEntity(apiUrl.toString(), String.class);
+            return ResponseEntity.ok(responseEntity.getBody());
+        } catch (Exception e) {
+            return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+                    .body("Failed to fetch data: " + e.getMessage());
+        }
+    }
+
+  @GetMapping("/getallcharges")
+  public ResponseEntity<String> getpaymentcharges() {
+      String apiUrl = appConfig.dumpregister + "/dumpregistration/dropdown/api/getallcharges";
+
+      try {
+          ResponseEntity<String> responseEntity = restTemplate.getForEntity(apiUrl, String.class);
+          return ResponseEntity.ok(responseEntity.getBody()); // Return the real response, not a fixed string
+      } catch (Exception e) {
+          return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+                  .body("Failed to fetch data: " + e.getMessage());
+      }
+  }
+  
+  
+  
+  @PostMapping("/saveWasteRequest")
+  public ResponseEntity<String> saveWasteRequest(@RequestBody Map<String, Object> payload) {
+      try {
+    	  officerService.saveRequestDetails(payload);
+          return ResponseEntity.ok("Saved successfully");
+      } catch (Exception e) {
+          e.printStackTrace();
+          return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR).body("Error saving request");
+      }
+  }
+  
+
+  
+  
+  @GetMapping("/getless1tonlist")
+  public ResponseEntity<String> getWasteCollectorLess1TonList() {
+      StringBuilder apiUrl = new StringBuilder(appConfig.dumpregister + "/dumpregistration/api/getless1tonlist");
+
+      try {
+          ResponseEntity<String> responseEntity = restTemplate.getForEntity(apiUrl.toString(), String.class);
+          return ResponseEntity.ok(responseEntity.getBody());
+      } catch (Exception e) {
+          return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+                  .body("Failed to fetch data: " + e.getMessage());
+      }
+  }
+
+  @GetMapping("/getless1tonlistbyId")
+  public ResponseEntity<String> getWasteCollectorLess1TonListbyId(@RequestParam(required = true) Long refId) {
+      if (refId == null) {
+          return ResponseEntity.badRequest().body("refId is required");
+      }
+
+      try {
+          String apiUrl = appConfig.dumpregister + "/dumpregistration/api/getless1tonlistbyid?refId=" + refId;
+
+          ResponseEntity<String> responseEntity = restTemplate.getForEntity(apiUrl, String.class);
+          return ResponseEntity.ok(responseEntity.getBody());
+
+      } catch (Exception e) {
+          return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+                  .body("Failed to fetch data: " + e.getMessage());
+      }
+  }
+
+
+  
+  @GetMapping("/getAllDetails")
+	public ResponseEntity<?> getAllRequestDetails(
+	        @RequestParam(required = false) @DateTimeFormat(pattern = "yyyy-MM-dd") LocalDate fromDate,
+	        @RequestParam(required = false) @DateTimeFormat(pattern = "yyyy-MM-dd") LocalDate toDate,
+	        @RequestParam(required = false) String wastequantity,
+	        @RequestParam(required = false) String zone) {
+	    try {
+
+	        List<Map<String, Object>> response = officerService.getAllRequestDetails(fromDate, toDate, wastequantity, zone);
+	        return ResponseEntity.ok(response);
+	    } catch (Exception e) {
+	        return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+	                .body(Collections.singletonMap("error", "Failed to fetch data: " + e.getMessage()));
+	    }
+	}
+
+  
+  @GetMapping("/getquantity")
+	 public List<Map<String, Object>> getwastequantity() {
+	        return officerService.getAllwastequantity();
+	    }
+
+//fetch all zones
+
+	@GetMapping("/getzones")
+	public ResponseEntity<?> getAllZones() {
+	   try {
+	       List<Map<String, Object>> response = officerService.getZonesList();
+	       return ResponseEntity.ok(response);
+	   } catch (Exception e) {
+	       return ResponseEntity.status(HttpStatus.INTERNAL_SERVER_ERROR)
+	               .body(Collections.singletonMap("error", "Failed to fetch data: " + e.getMessage()));
+	   }
+	}
+    
+}
+

src/main/java/in/gov/chennaicorporation/gccoffice/cdwaste/controller/MainController.java

@@ -0,0 +1,75 @@
+package in.gov.chennaicorporation.gccoffice.cdwaste.controller;
+
+
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.stereotype.Controller;
+import org.springframework.ui.Model;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.client.RestTemplate;
+
+
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+@RequestMapping("/gcc/dumpregistration") 
+@Controller("dumpregistrationMainController")
+public class MainController {
+	
+	private final LoginUserInfo loginUserInfo;
+	private final RestTemplate restTemplate;
+	private final AppConfig appConfig;
+	
+	@Autowired
+    public MainController(RestTemplate restTemplate,LoginUserInfo loginUserInfo,
+    		AppConfig appConfig) {
+    	this.restTemplate = restTemplate;
+    	this.appConfig = appConfig;
+        this.loginUserInfo = loginUserInfo;     
+    }
+	
+	@GetMapping("/officer")
+	public String viewOfficer(Model model)
+	{	
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+		
+        
+		return "modules/cdwastecollect/officer";
+	}
+	
+	
+	
+	@GetMapping("/lessthanoneton")
+	public String viewLessoneTonList(Model model)
+	{	
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+		      
+		return "modules/cdwastecollect/lessoneton";
+	}
+	
+	
+	@GetMapping("/overallreport")
+	public String wasteCollectionReports(Model model)
+	{	 
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		
+		String UserRole = LoginUserInfo.getUserRole();
+		model.addAttribute("UserRole", UserRole);
+		return "modules/cdwastecollect/reports";
+	}
+	
+
+
+
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/cdwaste/service/OfficerService.java

@@ -0,0 +1,195 @@
+package in.gov.chennaicorporation.gccoffice.cdwaste.service;
+
+import java.net.URLEncoder;
+import java.nio.charset.StandardCharsets;
+import java.time.LocalDate;
+import java.time.LocalDateTime;
+import java.time.LocalTime;
+import java.util.ArrayList;
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
+import org.springframework.web.client.RestTemplate;
+
+@Service
+public class OfficerService {
+	
+    @Autowired
+	private JdbcTemplate jdbcTemplate;
+    
+    @Autowired
+    private  RestTemplate restTemplate;
+    
+    @Autowired 
+    private SMSService smsService;
+	
+  @Autowired
+	public void setDataSourcemysql(@Qualifier("mysqlCDManagerSystemDataSource") DataSource dataSource) {		
+		this.jdbcTemplate = new JdbcTemplate(dataSource);	
+		}
+ 
+
+  @Transactional
+  public void saveRequestDetails(Map<String, Object> payload) {
+	    double actualWeight = Double.parseDouble(payload.get("actualWeight").toString());
+	    String paymentType = payload.get("paymentType").toString();
+		/*
+		 * double processingCharge =
+		 * Double.parseDouble(payload.get("processingCharge").toString()); double
+		 * wasteCharge = Double.parseDouble(payload.get("wasteCharge").toString());
+		 */
+	    
+	    double processingCharge = payload.get("processingCharge") != null
+	    	    ? Double.parseDouble(payload.get("processingCharge").toString())
+	    	    : 0.0;
+
+	    	double wasteCharge = payload.get("wasteCharge") != null
+	    	    ? Double.parseDouble(payload.get("wasteCharge").toString())
+	    	    : 0.0;
+	    double totalCharge = Double.parseDouble(payload.get("totalCharge").toString());
+	    String paymentMobNo = payload.get("paymentMobileNo") != null ? payload.get("paymentMobileNo").toString() : null;
+	    String refId = payload.get("refId") != null ? payload.get("refId").toString() : null;
+
+	    // ✅ Check if record exists
+	    String checkSql = "SELECT COUNT(*) FROM waste_collectors_request WHERE refid = ?";
+	    Integer count = jdbcTemplate.queryForObject(checkSql, new Object[]{refId}, Integer.class);
+
+	    if (count != null && count > 0) {
+	        // ✅ Update the existing record
+	        String updateSql = "UPDATE waste_collectors_request SET actual_weight = ?, payment_type = ?, processing_charge = ?, waste_collection_charge = ?, total_charge = ?, payment_mobile_no = ? WHERE refid = ?";
+	        jdbcTemplate.update(updateSql, actualWeight, paymentType, processingCharge, wasteCharge, totalCharge, paymentMobNo, refId);
+
+	        // ✅ Send WhatsApp message if payment type is 'generateLink' and mobile number is provided
+	        if ("generateLink".equalsIgnoreCase(paymentType) && paymentMobNo != null && !paymentMobNo.isBlank()) {
+	            sendWhatsappMessage(refId, actualWeight, totalCharge, paymentMobNo);
+	        }
+	    } else {
+	        throw new RuntimeException("No request found for Ref ID: " + refId);
+	    }
+	}
+
+
+  
+//  public void sendWhatsappMessage(String refId, double actualWeight, double totalCharge, String mobileNumber) {
+//	    try {
+//	        String message = String.format(
+//	            "Your request (Request ID: *%s*) has been processed. Please proceed with the payment.\n\nActual Weight: *%.0f kg*\nAmount Payable: *%.0f*",
+//	            refId, actualWeight, totalCharge
+//	        );
+//
+//	        String encodedMessage = URLEncoder.encode(message, StandardCharsets.UTF_8);
+//	        String encodedHeader = URLEncoder.encode("C&D Waste Collection – Payment Request", StandardCharsets.UTF_8);
+//	        String encodedFooter = URLEncoder.encode("Greater Chennai Corporation", StandardCharsets.UTF_8);
+//
+//	        String redirectUrlParam = URLEncoder.encode("dumpregistration/paymentform?requestId=" + refId, StandardCharsets.UTF_8);
+//
+//	        String apiUrl = "https://media.smsgupshup.com/GatewayAPI/rest?userid=2000233507" +
+//	                        "&password=h2YjFNcJ" +
+//	                        "&send_to=" + mobileNumber +
+//	                        "&v=1.1&format=json&msg_type=TEXT&method=SENDMESSAGE" +
+//	                        "&msg=" + encodedMessage +
+//	                        "&isTemplate=true" +
+//	                        "&header=" + encodedHeader +
+//	                        "&footer=" + encodedFooter +
+//	                        "&buttonUrlParam=" + redirectUrlParam;
+//
+//	        // Optional: log URL before hitting for debugging
+//	        System.out.println("WhatsApp API URL: " + apiUrl);
+//
+//	        // Make API call
+//	     //   restTemplate.getForObject(apiUrl, String.class);
+//	        smsService.sendMsg(apiUrl);
+//	    } catch (Exception e) {
+//	        e.printStackTrace();
+//	        // Optionally log or alert failure
+//	    }
+//	}
+  
+  
+  public void sendWhatsappMessage(String refId, double actualWeight, double totalCharge, String mobileNumber) {
+	    try {
+	    	
+	    	String apikey = "5c995535-6244-11f0-98fc-02c8a5e042bd";
+	        String from = "919445061913";
+	        String placeholders = "";
+	        String button_placeholder="";
+	        
+//	        String apiUrl ="https://media.smsgupshup.com/GatewayAPI/rest?userid=2000233507&password=h2YjFNcJ&send_to="+mobileNumber+"&v=1.1&format=json&msg_type=TEXT&method=SENDMESSAGE&msg=Thank+you%21+Your+request+has+been+successfully+submitted.%0ARequest+Id+%3A+"+refId+"&isTemplate=true&header=C%26D+Waste+Collection+Request+Registered&footer=Greater+Chennai+Corporation";
+	    		
+//	    	placeholders = URLEncoder.encode(refId, "UTF-8");
+	        
+	         placeholders = URLEncoder.encode(refId + "|~|" + actualWeight + "|~|" + totalCharge, "UTF-8");
+	         
+	         button_placeholder=URLEncoder.encode(refId, "UTF-8");
+	         
+	        String whatsappMsg = "https://sendapiv1.pinbot.ai/pinwa/sendMessage?apikey=" + apikey + "&from="
+	                + from + "&to=91" + mobileNumber + ""
+	                + "&type=template&templateid=3037264&placeholders=" + placeholders + ""
+	                + "&button_placeholder=dumpregistration/paymentform?requestId=" +button_placeholder + "" ;
+
+	        
+
+	        System.out.println("WhatsApp API URL: " + whatsappMsg); 
+	        smsService.sendMsg(whatsappMsg);
+	    	
+	    	
+		  }catch (Exception e) {
+			  
+		        e.printStackTrace();
+		  }
+		}
+
+
+  public List<Map<String, Object>> getAllRequestDetails(LocalDate fromDate, LocalDate toDate, String wastequantity, String zone) {
+      StringBuilder query = new StringBuilder(
+          "SELECT wcr.id, wcr.name, wcr.mobile_no, wcr.area, wcr.zone, qm.quantity, " +
+          "wtm.waste_type, dl.location, wcr.actual_weight, wcr.payment_status,wcr.waste_collection_charge, " +
+          "wcr.processing_charge, wcr.total_charge, DATE_FORMAT(wcr.cdate, '%d-%m-%Y') AS request_date, wcr.refid " +
+          "FROM waste_collectors_request wcr " +
+          "JOIN dumping_location dl ON wcr.dump_location_id = dl.id " +
+          "JOIN waste_type_master wtm ON wcr.waste_type_id = wtm.id " +
+          "JOIN quantity_master qm ON wcr.waste_quantity_id = qm.id " +
+          "WHERE wcr.cdate BETWEEN ? AND ?");
+
+      LocalDateTime fromDateTime = fromDate.atStartOfDay();
+      LocalDateTime toDateTime = toDate.atTime(LocalTime.MAX);
+
+      List<Object> params = new ArrayList<>();
+      params.add(fromDateTime);
+      params.add(toDateTime);
+
+      if (wastequantity != null && !wastequantity.isEmpty()) {
+          query.append(" AND qm.quantity = ?");
+          params.add(wastequantity);
+      }
+
+      if (zone != null && !zone.isEmpty()) {
+          query.append(" AND wcr.zone = ?");
+          params.add(zone);
+      }
+
+      return jdbcTemplate.queryForList(query.toString(), params.toArray());
+  }
+  
+  
+  
+  
+  public List<Map<String, Object>> getAllwastequantity() {
+      String sql = " SELECT id,quantity FROM quantity_master where is_active = 1 ";
+      return jdbcTemplate.queryForList(sql);
+  }
+
+  
+  public List<Map<String, Object>> getZonesList() {
+		String sql = " SELECT id,zone_name from zones where is_active = 1 ";
+		return jdbcTemplate.queryForList(sql);
+	}
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/cdwaste/service/SMSService.java

@@ -0,0 +1,40 @@
+package in.gov.chennaicorporation.gccoffice.cdwaste.service;
+
+
+import org.springframework.stereotype.Service;
+import org.springframework.web.client.RestTemplate;
+
+import java.net.HttpURLConnection;
+import java.net.URL;
+
+@Service
+public class SMSService {
+    public String sendMsg(String msgUrl) {
+        System.out.println("Whatsapp URL :-"+msgUrl);
+
+        String response ="";
+        try{
+            HttpURLConnection connection =null;
+
+            URL url = new URL(msgUrl);
+            connection = (HttpURLConnection) url.openConnection();
+            connection.setRequestMethod("GET");
+
+            int responseCode = connection.getResponseCode();
+            response=responseCode+"";
+            System.out.println("Response Code: " + responseCode);
+
+        }catch (Exception e){
+            e.printStackTrace();
+        }
+
+        return response;
+    }
+    
+    public String sendSMS(String SMS_Url) {
+    	System.out.println("SMS URL:- "+ SMS_Url);
+        RestTemplate restTemplate = new RestTemplate();
+        String response =restTemplate.getForObject(SMS_Url,String.class);
+        return response;
+    }
+}

src/main/java/in/gov/chennaicorporation/gccoffice/cdwastecollectorregistrations/controller/ApiController.java

@@ -0,0 +1,111 @@
+package in.gov.chennaicorporation.gccoffice.cdwastecollectorregistrations.controller;
+
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.core.env.Environment;
+
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.client.RestTemplate;
+import org.springframework.web.multipart.MultipartFile;
+
+import in.gov.chennaicorporation.gccoffice.cdwastecollectorregistrations.service.RegistrationService;
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+
+import java.io.IOException;
+import java.nio.file.Files;
+import java.nio.file.Path;
+import java.nio.file.Paths;
+import java.util.ArrayList;
+import java.util.Collections;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+
+@RestController("cdapiController")
+@RequestMapping("/gcc/api/registration")
+public class ApiController {
+	
+	private final RestTemplate restTemplate;
+	private final AppConfig appConfig;
+	
+	@Autowired  
+    public ApiController(RestTemplate restTemplate, AppConfig appConfig) {
+        this.restTemplate = restTemplate;
+        this.appConfig = appConfig;
+    }
+
+    @Autowired
+    private Environment environment;
+    
+    @GetMapping("/pending")
+	 public String getUserDetails(){
+		 String apiUrl = appConfig.cdwastecollectors + "/volunteer/wastecollectors/api/getuserdetails";
+		 ResponseEntity<String> responseEntity = restTemplate.getForEntity(apiUrl, String.class);
+		 return responseEntity.getBody();		 
+	 }
+    
+    @GetMapping("/pendingbyid")
+	 public String getUserDetailsById(@RequestParam("registerId") Long registerId){
+		 String apiUrl = appConfig.cdwastecollectors + "/volunteer/wastecollectors/api/getuserbyid"+"?registerId="+ registerId;
+		 ResponseEntity<String> responseEntity = restTemplate.getForEntity(apiUrl, String.class);
+		 return responseEntity.getBody();		 
+	 }
+    
+    
+//    @PostMapping("/acceptbyid")
+//    public String acceptRegistration(@RequestParam("registerId") Long registerId) {
+//        // Your logic to accept the registration
+//    	 String apiUrl = appConfig.cdwastecollectors +"/volunteer/wastecollector/api/accept"+"?registerId="+ registerId;
+//    	 ResponseEntity<String> responseEntity = restTemplate.getForEntity(apiUrl, String.class);
+//    	 return responseEntity.getBody();	
+//    }
+
+    @PostMapping("/acceptbyid")
+    public ResponseEntity<String> acceptRegistration(@RequestParam("registerId") Long registerId) {
+        String apiUrl = appConfig.cdwastecollectors + "/volunteer/wastecollectors/api/accept?registerId=" + registerId;
+        ResponseEntity<String> responseEntity = restTemplate.postForEntity(apiUrl, null, String.class);
+        return ResponseEntity.ok("Registration Accepted for ID: " + registerId);
+    }
+
+
+    
+    @PostMapping("/rejectbyid")
+    public ResponseEntity<String> rejectRegistration(
+        @RequestParam("registerId") Long registerId, 
+        @RequestParam("reason") String reason) {
+        
+        String apiUrl = appConfig.cdwastecollectors + "/volunteer/wastecollectors/api/reject?registerId=" + registerId + "&reason=" + reason;
+        ResponseEntity<String> responseEntity = restTemplate.postForEntity(apiUrl, null, String.class);
+        return ResponseEntity.ok("Registration Rejected for ID: " + registerId);
+    }
+
+    @GetMapping("/approvallist")
+	 public String getApprovalDetails(){
+		 String apiUrl = appConfig.cdwastecollectors + "/volunteer/wastecollectors/api/approvedlist";
+		 ResponseEntity<String> responseEntity = restTemplate.getForEntity(apiUrl, String.class);
+		 return responseEntity.getBody();		 
+	 }
+    
+    @GetMapping("/rejectedlist")
+	 public String getRejectedDetails(){
+		 String apiUrl = appConfig.cdwastecollectors + "/volunteer/wastecollectors/api/rejectedlist";
+		 ResponseEntity<String> responseEntity = restTemplate.getForEntity(apiUrl, String.class);
+		 return responseEntity.getBody();		 
+	 }
+
+    
+}
+
+
+
+

src/main/java/in/gov/chennaicorporation/gccoffice/cdwastecollectorregistrations/controller/MainController.java

@@ -0,0 +1,142 @@
+package in.gov.chennaicorporation.gccoffice.cdwastecollectorregistrations.controller;
+
+import java.util.Collections;
+import java.util.List;
+
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.core.ParameterizedTypeReference;
+import org.springframework.http.HttpEntity;
+import org.springframework.http.HttpHeaders;
+import org.springframework.http.HttpMethod;
+import org.springframework.http.ResponseEntity;
+import org.springframework.security.core.userdetails.UserDetails;
+import org.springframework.stereotype.Controller;
+import org.springframework.ui.Model;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.client.RestTemplate;
+
+import com.fasterxml.jackson.databind.JsonMappingException;
+import com.fasterxml.jackson.databind.ObjectMapper;
+
+import in.gov.chennaicorporation.gccoffice.cdwastecollectorregistrations.service.RegistrationService;
+import in.gov.chennaicorporation.gccoffice.configuration.AppConfig;
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+import org.springframework.http.MediaType;
+
+import com.fasterxml.jackson.core.JsonProcessingException;
+import com.fasterxml.jackson.core.type.TypeReference;
+import com.fasterxml.jackson.databind.ObjectMapper;
+
+
+
+@RequestMapping("/gcc/cdwaste")
+@Controller("cdcontroller")
+public class MainController {
+	
+	private final LoginUserInfo loginUserInfo;
+	private final RestTemplate restTemplate;
+	private final AppConfig appConfig;
+	
+	@Autowired
+    public MainController(RestTemplate restTemplate,LoginUserInfo loginUserInfo,
+    		AppConfig appConfig) {
+    	this.restTemplate = restTemplate;
+    	this.appConfig = appConfig;
+        this.loginUserInfo = loginUserInfo;     
+    }
+    		
+	@Autowired
+	private RegistrationService registrationservice;
+	
+	@GetMapping("/registration")
+	public String SavecdRegistraion(Model model){	
+		return "modules/cdwaste/registration";
+	}
+
+	@GetMapping("/pending")
+	public String Pendinglist(Model model) throws JsonMappingException, JsonProcessingException {
+	    String apiUrl = appConfig.cdwastecollectors + "/volunteer/wastecollectors/api/getuserdetails";
+	    ResponseEntity<String> responseEntity = restTemplate.getForEntity(apiUrl, String.class);
+
+	    // Get the response body
+	    String responseBody = responseEntity.getBody();
+
+	    ObjectMapper objectMapper = new ObjectMapper();
+
+	    if (responseBody != null && !responseBody.isEmpty()) {
+	        // Check if the response is an object or an array
+	        if (responseBody.trim().startsWith("{")) { // Single object case
+	            Map<String, Object> userDetails = objectMapper.readValue(responseBody, new TypeReference<Map<String, Object>>() {});
+	            model.addAttribute("userDetails", List.of(userDetails)); // Convert to a list for consistency
+	        } else { // It's expected to be an array
+	            List<Map<String, Object>> userDetails = objectMapper.readValue(responseBody, new TypeReference<List<Map<String, Object>>>() {});
+	            model.addAttribute("userDetails", userDetails); // Add the list directly
+	        }
+	    } else {
+	        // If response is null or empty, pass an empty list to the model
+	        model.addAttribute("userDetails", Collections.emptyList());
+	    }
+
+	    return "modules/cdwaste/pending"; // Return the view
+	}
+
+
+	@GetMapping("/approval")
+	public String approvalList(Model model) throws JsonMappingException, JsonProcessingException {
+	    String apiUrl = appConfig.cdwastecollectors + "/volunteer/wastecollectors/api/approvedlist";
+	    ResponseEntity<String> responseEntity = restTemplate.getForEntity(apiUrl, String.class);
+
+	    // Get the response body
+	    String responseBody = responseEntity.getBody();
+
+	    ObjectMapper objectMapper = new ObjectMapper();
+
+	    if (responseBody != null && !responseBody.isEmpty()) {
+	        // Check if the response is an object or an array
+	        if (responseBody.trim().startsWith("{")) { // Single object case
+	            Map<String, Object> approvalDetails = objectMapper.readValue(responseBody, new TypeReference<Map<String, Object>>() {});
+	            model.addAttribute("approvalDetails", List.of(approvalDetails)); // Convert to list
+	        } else { // It's an array
+	            List<Map<String, Object>> approvalDetails = objectMapper.readValue(responseBody, new TypeReference<List<Map<String, Object>>>() {});
+	            model.addAttribute("approvalDetails", approvalDetails);
+	        }
+	    } else {
+	        model.addAttribute("approvalDetails", Collections.emptyList());
+	    }
+
+	    return "modules/cdwaste/approval"; // Return the appropriate view
+	}
+
+	@GetMapping("/rejected")
+	public String rejectedList(Model model) throws JsonMappingException, JsonProcessingException {
+	    String apiUrl = appConfig.cdwastecollectors + "/volunteer/wastecollectors/api/rejectedlist";
+	    ResponseEntity<String> responseEntity = restTemplate.getForEntity(apiUrl, String.class);
+
+	    // Get the response body
+	    String responseBody = responseEntity.getBody();
+
+	    ObjectMapper objectMapper = new ObjectMapper();
+
+	    if (responseBody != null && !responseBody.isEmpty()) {
+	        // Check if the response is an object or an array
+	        if (responseBody.trim().startsWith("{")) { // Single object case
+	            Map<String, Object> rejectedDetails = objectMapper.readValue(responseBody, new TypeReference<Map<String, Object>>() {});
+	            model.addAttribute("rejectedDetails", List.of(rejectedDetails)); // Convert to list
+	        } else { // It's an array
+	            List<Map<String, Object>> rejectedDetails = objectMapper.readValue(responseBody, new TypeReference<List<Map<String, Object>>>() {});
+	            model.addAttribute("rejectedDetails", rejectedDetails);
+	        }
+	    } else {
+	        model.addAttribute("rejectedDetails", Collections.emptyList());
+	    }
+
+	    return "modules/cdwaste/rejected"; // Return the appropriate view
+	}
+
+	
+
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/cdwastecollectorregistrations/controller/WhatsappControllerCD.java

@@ -0,0 +1,29 @@
+package in.gov.chennaicorporation.gccoffice.cdwastecollectorregistrations.controller;
+
+import org.springframework.beans.factory.annotation.Autowired;
+
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+
+import in.gov.chennaicorporation.gccoffice.cdwastecollectorregistrations.service.WhatsappMsgService;
+
+
+
+@RestController("whatsappconCD")
+@RequestMapping("/gcc/api/cd/whatsapp")
+public class WhatsappControllerCD {
+
+    @Autowired
+    private WhatsappMsgService whatsappMsgService;
+
+    @PostMapping("/send-whatsapp-message")
+    public ResponseEntity<String> sendWhatsAppMessage(@RequestParam String msgUrl) {
+        String response = whatsappMsgService.sendMsg(msgUrl);
+        return ResponseEntity.ok(response);
+    }
+
+}
+

src/main/java/in/gov/chennaicorporation/gccoffice/cdwastecollectorregistrations/service/RegistrationService.java

@@ -0,0 +1,33 @@
+package in.gov.chennaicorporation.gccoffice.cdwastecollectorregistrations.service;
+
+import java.io.File;
+
+import java.io.IOException;
+import java.util.ArrayList;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+import java.util.UUID;
+
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.core.env.Environment;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Service;
+import org.springframework.web.multipart.MultipartFile;
+
+@Service
+public class RegistrationService {
+
+    @Autowired
+    private JdbcTemplate jdbcTemplate;
+    
+   
+}
+
+
+
+
+

src/main/java/in/gov/chennaicorporation/gccoffice/cdwastecollectorregistrations/service/WhatsappMsgService.java

@@ -0,0 +1,41 @@
+package in.gov.chennaicorporation.gccoffice.cdwastecollectorregistrations.service;
+
+import java.net.HttpURLConnection;
+
+import java.net.URL;
+
+import org.springframework.stereotype.Service;
+import org.springframework.web.client.RestTemplate;
+
+@Service("whatsappServiceCD")
+public class WhatsappMsgService {
+	
+	
+    public String sendMsg(String msgUrl) {
+
+        String response ="";
+        try{
+            HttpURLConnection connection =null;
+
+            URL url = new URL(msgUrl);
+            connection = (HttpURLConnection) url.openConnection();
+            connection.setRequestMethod("GET");
+
+            int responseCode = connection.getResponseCode();
+            response=responseCode+"";
+            System.out.println("Response Code: " + responseCode);
+
+        }catch (Exception e){
+            e.printStackTrace();
+        }
+
+        return response;
+    }
+
+   
+    public String sendSMS(String SMS_Url) {
+        RestTemplate restTemplate = new RestTemplate();
+        String response =restTemplate.getForObject(SMS_Url,String.class);
+        return response;
+    }
+	}

src/main/java/in/gov/chennaicorporation/gccoffice/childrensurvey/Controller/ChildrenSurveyController.java

@@ -0,0 +1,428 @@
+package in.gov.chennaicorporation.gccoffice.childrensurvey.Controller;
+
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.ResponseEntity;
+import org.springframework.stereotype.Controller;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.ResponseBody;
+import org.springframework.web.bind.annotation.RestController;
+
+import in.gov.chennaicorporation.gccoffice.childrensurvey.Service.ChildrenSurveyService;
+
+@RestController
+@RequestMapping("/gcc/api/children-survey")
+public class ChildrenSurveyController {
+
+    @Autowired
+    private ChildrenSurveyService service;
+
+    @GetMapping("/gender")
+    public List<Map<String, Object>> getGender() {
+        return service.getGender();
+    }
+
+    @GetMapping("/location")
+    public List<Map<String, Object>> getLocation() {
+        return service.getLocation();
+    }
+
+    @GetMapping("/education")
+    public List<Map<String, Object>> getEducation() {
+        return service.getEducation();
+    }
+
+    @GetMapping("/list")
+    public List<Map<String, Object>> getSurveyList(
+            @RequestParam(required = false) String name,
+            @RequestParam(required = false) String gender,
+            @RequestParam(required = false) String age,
+            @RequestParam(required = false) String area,
+            @RequestParam(required = false) String education,
+            @RequestParam(required = false) String fromDate,
+            @RequestParam(required = false) String toDate) {
+        return service.getSurveyList(name, gender, age, area, education, fromDate, toDate);
+    }
+
+    @GetMapping("/details")
+    public Map<String, Object> getSurveyDetails(
+            @RequestParam String surveyId) {
+        return service.getSurveyDetails(surveyId);
+    }
+
+    @GetMapping("/getSurveyorsList")
+    @ResponseBody
+    public List<Map<String, Object>> getSurveyorsList(
+
+            @RequestParam(required = false) String name,
+            @RequestParam(required = false) String area,
+            @RequestParam(required = false) String fromDate,
+            @RequestParam(required = false) String toDate) {
+
+        return service.getSurveyorsList(
+                name,
+                area,
+                fromDate,
+                toDate);
+    }
+
+    @GetMapping("/survey-breakup")
+    @ResponseBody
+    public List<Map<String, Object>> getSurveyBreakup(
+
+            @RequestParam(required = false) String loginId,
+            @RequestParam(required = false) String locationId,
+            @RequestParam(required = false) String surveyDate) {
+
+        return service.getSurveyBreakup(loginId, locationId, surveyDate);
+    }
+
+    @GetMapping("/dashboard")
+    public Map<String, Object> dashboard() {
+
+        return service.getDashboardData();
+    }
+
+    @GetMapping("/educationmasterlist")
+    public List<Map<String, Object>> list() {
+
+        return service.getEducationList();
+    }
+
+    @PostMapping("/save")
+    public String save(
+            @RequestBody Map<String, Object> req) {
+
+        service.saveEducation(req);
+
+        return "SUCCESS";
+    }
+
+    @PostMapping("/status")
+    public String updateStatus(
+            @RequestBody Map<String, Object> req) {
+
+        service.updateStatus(req);
+
+        return "SUCCESS";
+    }
+
+    @GetMapping("/locationmasterlist")
+    public List<Map<String, Object>> getLocationList() {
+        return service.getLocationList();
+    }
+
+    @PostMapping("/locationsave")
+    public String saveLocation(
+            @RequestBody Map<String, Object> req) {
+
+        service.saveLocation(req);
+
+        return "SUCCESS";
+    }
+
+    @PostMapping("/location-status")
+    public String updateLocationStatus(
+            @RequestBody Map<String, Object> req) {
+
+        service.updateLocationStatus(req);
+
+        return "SUCCESS";
+    }
+
+    @GetMapping("/gendermasterlist")
+    public List<Map<String, Object>> getGenderList() {
+        return service.getGenderList();
+    }
+
+    @PostMapping("/gendersave")
+    public String saveGender(
+            @RequestBody Map<String, Object> req) {
+
+        service.saveGender(req);
+
+        return "SUCCESS";
+    }
+
+    @PostMapping("/gender-status")
+    public String updateGenderStatus(
+            @RequestBody Map<String, Object> req) {
+
+        service.updateGenderStatus(req);
+
+        return "SUCCESS";
+    }
+
+    @GetMapping("/castemasterlist")
+    public List<Map<String, Object>> getCasteList() {
+        return service.getCasteList();
+    }
+
+    @PostMapping("/savecaste")
+    public String saveCaste(
+            @RequestBody Map<String, Object> req) {
+
+        service.saveCaste(req);
+
+        return "SUCCESS";
+    }
+
+    @PostMapping("/caste-status")
+    public String updateCasteStatus(
+            @RequestBody Map<String, Object> req) {
+
+        service.updateCasteStatus(req);
+
+        return "SUCCESS";
+    }
+
+    @GetMapping("/livingmasterlist")
+    public List<Map<String, Object>> getLivingList() {
+        return service.getLivingList();
+    }
+
+    @PostMapping("/livingsave")
+    public String saveLiving(
+            @RequestBody Map<String, Object> req) {
+
+        service.saveLiving(req);
+
+        return "SUCCESS";
+    }
+
+    @PostMapping("/living-status")
+    public String updateLivingStatus(
+            @RequestBody Map<String, Object> req) {
+
+        service.updateLivingStatus(req);
+
+        return "SUCCESS";
+    }
+
+    @GetMapping("/documentcreationmasterlist")
+    public List<Map<String, Object>> getDocumentCreationList() {
+        return service.getDocumentCreationList();
+    }
+
+    @PostMapping("/documentcreationsave")
+    public String saveDocumentCreation(
+            @RequestBody Map<String, Object> req) {
+
+        service.saveDocumentCreation(req);
+
+        return "SUCCESS";
+    }
+
+    @PostMapping("/documentcreationstatus")
+    public String updateDocumentCreationStatus(
+            @RequestBody Map<String, Object> req) {
+
+        service.updateDocumentCreationStatus(req);
+
+        return "SUCCESS";
+    }
+
+    @GetMapping("/dropoutreasonmasterlist")
+    public List<Map<String, Object>> getDropoutReasonList() {
+        return service.getDropoutReasonList();
+    }
+
+    @PostMapping("/dropoutreasonsave")
+    public String saveDropoutReason(
+            @RequestBody Map<String, Object> req) {
+
+        service.saveDropoutReason(req);
+
+        return "SUCCESS";
+    }
+
+    @PostMapping("/dropoutreasonstatus")
+    public String updateDropoutReasonStatus(
+            @RequestBody Map<String, Object> req) {
+
+        service.updateDropoutReasonStatus(req);
+
+        return "SUCCESS";
+    }
+
+    @GetMapping("/incomemasterlist")
+    public List<Map<String, Object>> getIncomeList() {
+        return service.getIncomeList();
+    }
+
+    @PostMapping("/incomesave")
+    public String saveIncome(
+            @RequestBody Map<String, Object> req) {
+
+        service.saveIncome(req);
+
+        return "SUCCESS";
+    }
+
+    @PostMapping("/incomemasterstatus")
+    public String updateIncomeStatus(
+            @RequestBody Map<String, Object> req) {
+
+        service.updateIncomeStatus(req);
+
+        return "SUCCESS";
+    }
+
+    @GetMapping("/interestfieldmasterlist")
+    public List<Map<String, Object>> getInterestFieldList() {
+        return service.getInterestFieldList();
+    }
+
+    @PostMapping("/interestfieldsave")
+    public String saveInterestField(
+            @RequestBody Map<String, Object> req) {
+
+        service.saveInterestField(req);
+
+        return "SUCCESS";
+    }
+
+    @PostMapping("/interestfieldmaster-status")
+    public String updateInterestFieldStatus(
+            @RequestBody Map<String, Object> req) {
+
+        service.updateInterestFieldStatus(req);
+
+        return "SUCCESS";
+    }
+
+    @GetMapping("/ownermasterlist")
+    public List<Map<String, Object>> getOwnerList() {
+        return service.getOwnerList();
+    }
+
+    @PostMapping("/ownermastersave")
+    public String saveOwner(
+            @RequestBody Map<String, Object> req) {
+
+        service.saveOwner(req);
+
+        return "SUCCESS";
+    }
+
+    @PostMapping("/ownermasterstatus")
+    public String updateOwnerStatus(
+            @RequestBody Map<String, Object> req) {
+
+        service.updateOwnerStatus(req);
+
+        return "SUCCESS";
+    }
+
+    @GetMapping("/religionmasterlist")
+    public List<Map<String, Object>> getReligionList() {
+        return service.getReligionList();
+    }
+
+    @PostMapping("/religionsave")
+    public String saveReligion(
+            @RequestBody Map<String, Object> req) {
+
+        service.saveReligion(req);
+
+        return "SUCCESS";
+    }
+
+    @PostMapping("/religion-status")
+    public String updateReligionStatus(
+            @RequestBody Map<String, Object> req) {
+
+        service.updateReligionStatus(req);
+
+        return "SUCCESS";
+    }
+
+    @GetMapping("/vulnerabilitymasterlist")
+    public List<Map<String, Object>> getVulnerabilityList() {
+        return service.getVulnerabilityList();
+    }
+
+    @PostMapping("/vulnerabilitysave")
+    public String saveVulnerability(
+            @RequestBody Map<String, Object> req) {
+
+        service.saveVulnerability(req);
+
+        return "SUCCESS";
+    }
+
+    @PostMapping("/vulnerabilitymasterstatus")
+    public String updateVulnerabilityStatus(
+            @RequestBody Map<String, Object> req) {
+
+        service.updateVulnerabilityStatus(req);
+
+        return "SUCCESS";
+    }
+
+    @GetMapping("/whereaboutmasterlist")
+    public List<Map<String, Object>> getWhereaboutList() {
+        return service.getWhereaboutList();
+    }
+
+    @PostMapping("/whereaboutsave")
+    public String saveWhereabout(
+            @RequestBody Map<String, Object> req) {
+
+        service.saveWhereabout(req);
+
+        return "SUCCESS";
+    }
+
+    @PostMapping("/whereaboutstatus")
+    public String updateWhereaboutStatus(
+            @RequestBody Map<String, Object> req) {
+
+        service.updateWhereaboutStatus(req);
+
+        return "SUCCESS";
+    }
+
+    @GetMapping("/documentreasonmasterlist")
+    public List<Map<String, Object>> getDocumentReasonList() {
+        return service.getDocumentReasonList();
+    }
+
+    @PostMapping("/documentreasonmaster")
+    public String saveDocumentReason(
+            @RequestBody Map<String, Object> req) {
+
+        service.saveDocumentReason(req);
+
+        return "SUCCESS";
+    }
+
+    @PostMapping("/documentreasonmasterstatus")
+    public String updateDocumentReasonStatus(
+            @RequestBody Map<String, Object> req) {
+
+        service.updateDocumentReasonStatus(req);
+
+        return "SUCCESS";
+    }
+
+    @GetMapping("/nonsurveyed/list")
+    public ResponseEntity<List<Map<String, Object>>> getNonSurveyedChildList(
+
+            @RequestParam(required = false) String area,
+            @RequestParam(required = false) String fromDate,
+            @RequestParam(required = false) String toDate) {
+
+        return ResponseEntity.ok(
+                service.getNonSurveyedChildList(
+                        area,
+                        fromDate,
+                        toDate));
+    }
+}

src/main/java/in/gov/chennaicorporation/gccoffice/childrensurvey/Controller/MainController.java

@@ -0,0 +1,102 @@
+package in.gov.chennaicorporation.gccoffice.childrensurvey.Controller;
+
+import org.springframework.stereotype.Controller;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+
+@Controller("ChildrenSurveyController")
+@RequestMapping("/gcc/childrensurvey")
+public class MainController {
+
+    @GetMapping("/surveylist")
+    public String surveylist() {
+        return "modules/childrensurvey/surveylist";
+    }
+
+    @GetMapping("/childlist/surveyedlist")
+    public String surveyedlist() {
+        return "modules/childrensurvey/childlist";
+    }
+
+    @GetMapping("/childlist/nonsurveyedlist")
+    public String nonsurveyedlist() {
+        return "modules/childrensurvey/nonchildlist";
+    }
+
+    @GetMapping("/surveyorsreports")
+    public String surveyorsreports() {
+        return "modules/childrensurvey/surveyorsreports";
+    }
+
+    @GetMapping("/mastersubmenu/educationmaster")
+    public String educationmaster() {
+        return "modules/childrensurvey/educationmaster";
+    }
+
+    @GetMapping("/mastersubmenu/locationmaster")
+    public String locationmaster() {
+        return "modules/childrensurvey/locationmaster";
+    }
+
+    @GetMapping("/mastersubmenu/gendermaster")
+    public String gendermaster() {
+        return "modules/childrensurvey/gendermaster";
+    }
+
+    @GetMapping("/mastersubmenu/castemaster")
+    public String castemaster() {
+        return "modules/childrensurvey/castemaster";
+    }
+
+    @GetMapping("/mastersubmenu/livingmaster")
+    public String livingmaster() {
+        return "modules/childrensurvey/livingmaster";
+    }
+
+    // documentation
+    @GetMapping("/mastersubmenu/documentcorrectionmaster")
+    public String documentcorrectionmaster() {
+        return "modules/childrensurvey/documentcorrectionmaster";
+    }
+
+    @GetMapping("/mastersubmenu/dropoutreasonmaster")
+    public String dropoutreasonmaster() {
+        return "modules/childrensurvey/dropoutreasonmaster";
+    }
+
+    @GetMapping("/mastersubmenu/incomemaster")
+    public String incomemaster() {
+        return "modules/childrensurvey/incomemaster";
+    }
+
+    @GetMapping("/mastersubmenu/religionmaster")
+    public String religionmaster() {
+        return "modules/childrensurvey/religionmaster";
+    }
+
+    @GetMapping("/mastersubmenu/interestfieldmaster")
+    public String interestfieldmaster() {
+        return "modules/childrensurvey/interestfieldmaster";
+    }
+
+    @GetMapping("/mastersubmenu/ownershipmaster")
+    public String ownermaster() {
+        return "modules/childrensurvey/ownermaster";
+    }
+
+    @GetMapping("/mastersubmenu/vulnerabilitymaster")
+    public String vulnerabilitymaster() {
+        return "modules/childrensurvey/vulnerabilitymaster";
+    }
+
+    @GetMapping("/mastersubmenu/whereaboutmaster")
+    public String whereaboutmaster() {
+        return "modules/childrensurvey/whereaboutmaster";
+    }
+
+    @GetMapping("/mastersubmenu/documentreasonmaster")
+    public String documentreasonmaster() {
+        return "modules/childrensurvey/documentreasonmaster";
+    }
+
+}

src/main/java/in/gov/chennaicorporation/gccoffice/circular/controller/APIController.java

@@ -0,0 +1,58 @@
+package in.gov.chennaicorporation.gccoffice.circular.controller;
+
+import java.util.List;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.multipart.MultipartFile;
+
+import in.gov.chennaicorporation.gccoffice.circular.service.CircularMaster;
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+@RequestMapping("gcc/api/circular")
+@RestController("circularRest") // Circular Rest
+public class APIController {
+	private CircularMaster circularMaster;
+	
+	@Autowired
+	public APIController(CircularMaster circularMaster) {
+		this.circularMaster = circularMaster;
+	}
+	
+	@GetMapping(value="/getCircularTypes")
+	public List getCircularTypeList() {
+		return circularMaster.getCircularType();
+	}
+	
+	@GetMapping(value="/getDeprtmentList")
+	public List getDepartmentList() {
+		return circularMaster.getDepartment();
+	}
+	
+	@GetMapping(value="/getCircularList")
+	public List getCircularList() {
+		return circularMaster.getCircular();
+	}
+	
+	@PostMapping(value="/saveCircular")
+	public String savePetition(
+			@RequestParam("createdBy") String createdBy,
+			@RequestParam("doc_cat") String circularCategory,
+			@RequestParam("circularType") String circularType,
+			@RequestParam("department") String department,
+			@RequestParam("Date") String Date,
+			@RequestParam("subject") String subject,
+			@RequestParam("scan_page1") MultipartFile scan_file1) {
+		
+		return circularMaster.saveCircular(createdBy,circularCategory,circularType,department,Date,subject,scan_file1);
+	}
+	
+	@GetMapping(value="/getReport")
+	public List getReport() {
+		return circularMaster.getReport();
+	}
+}

src/main/java/in/gov/chennaicorporation/gccoffice/circular/controller/MainController.java

@@ -0,0 +1,61 @@
+package in.gov.chennaicorporation.gccoffice.circular.controller;
+
+import org.hibernate.hql.internal.ast.tree.RestrictableStatement;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.core.env.Environment;
+import org.springframework.stereotype.Controller;
+import org.springframework.ui.Model;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PathVariable;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.client.RestTemplate;
+
+import in.gov.chennaicorporation.gccoffice.service.Base64Util;
+import in.gov.chennaicorporation.gccoffice.service.LoginUserInfo;
+
+@RequestMapping("/gcc/circular")
+@Controller("CircularController")
+public class MainController {
+	private final RestTemplate restTemplate;
+	private Environment environment;
+	private String BasePath = "modules/circular/";
+	
+	@Autowired
+	public MainController(RestTemplate restTemplate,Environment environment) {
+		this.restTemplate = restTemplate;
+		this.environment = environment;
+	}
+ 
+	@GetMapping({"", "/", "/index", "/dashboard"})
+	public String dashboard(Model model) {
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		return BasePath+"index";
+	}
+	
+	@GetMapping({"/new"})
+	public String newCircular(Model model) {
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		return BasePath+"new_circular";
+	}
+	
+	@GetMapping("/list")
+    public String inbox(Model model) {
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		String uploadDirectory = environment.getProperty("file.upload.directory");
+        String serviceFolderName = environment.getProperty("cir_foldername");
+        uploadDirectory = uploadDirectory + serviceFolderName;
+        model.addAttribute("uploadDirectory",uploadDirectory);
+		return BasePath+"inbox";
+	}
+	
+	@GetMapping("/report")
+    public String report(Model model) {
+		String LoginUserId =  LoginUserInfo.getLoginUserId();
+		model.addAttribute("LoginUserId",LoginUserId);
+		return BasePath+"report";
+	}
+}

src/main/java/in/gov/chennaicorporation/gccoffice/circular/controller/package-info.java

@@ -0,0 +1 @@
+package in.gov.chennaicorporation.gccoffice.circular.controller;

src/main/java/in/gov/chennaicorporation/gccoffice/circular/package-info.java

@@ -0,0 +1 @@
+package in.gov.chennaicorporation.gccoffice.circular;

src/main/java/in/gov/chennaicorporation/gccoffice/circular/service/CircularMaster.java

@@ -0,0 +1,223 @@
+package in.gov.chennaicorporation.gccoffice.circular.service;
+
+import java.io.IOException;
+import java.nio.file.Files;
+import java.nio.file.Path;
+import java.nio.file.Paths;
+import java.sql.PreparedStatement;
+import java.sql.Statement;
+import java.util.List;
+import java.util.Map;
+
+import javax.sql.DataSource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.core.env.Environment;
+import org.springframework.dao.DataAccessException;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.support.GeneratedKeyHolder;
+import org.springframework.jdbc.support.KeyHolder;
+import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
+import org.springframework.web.multipart.MultipartFile;
+
+import in.gov.chennaicorporation.gccoffice.m_petition.data.ComplaintType;
+
+@Service("CircularMaster")
+public class CircularMaster {
+	private JdbcTemplate jdbcTemplate;
+	private Environment environment;
+	private JdbcTemplate appjdbcTemplate;
+	
+	@Autowired
+	public void setDataSource(Environment environment,
+			@Qualifier("mysqlCircularDataSource") DataSource dataSource,
+			@Qualifier("mysqlAppDataSource") DataSource appdataSource) {
+		this.environment = environment;
+		this.jdbcTemplate = new JdbcTemplate(dataSource);
+		this.appjdbcTemplate = new JdbcTemplate(appdataSource);
+	}
+	 
+	@Transactional(readOnly = true)
+	public List<Map<String,Object>> getCircularType(){
+		String SqlQuery = "";
+		
+		SqlQuery = "SELECT * FROM `circular_types` WHERE `isactive`=1 AND `isdelete`=0";
+		
+		List<Map<String, Object>> result = jdbcTemplate.queryForList(SqlQuery);
+		
+		return result;
+	}
+	
+	@Transactional(readOnly = true)
+	public List<Map<String,Object>> getDepartment(){
+		String SqlQuery = "";
+		
+		SqlQuery = "SELECT * FROM `departments` WHERE `isactive`=1 AND `isdelete`=0 Order By name";
+		
+		List<Map<String, Object>> result = appjdbcTemplate.queryForList(SqlQuery);
+		
+		return result;
+	}
+	
+	@Transactional(readOnly = true)
+	public List<Map<String,Object>> getCircular(){
+		String SqlQuery = "";
+		
+		SqlQuery = "SELECT cd.*, cf.*, CASE WHEN cf.cid IS NOT NULL THEN 'true' ELSE 'false' END AS file_exits, gcc_apps.departments.name as department_name, circular_types.name as circular_type_name FROM circular_data cd LEFT JOIN circular_files cf ON cd.cid = cf.cid, gcc_apps.departments, circular_types where gcc_apps.departments.did=department AND circular_types.tid=circular_type ORDER BY cd.cid Desc";
+		
+		List<Map<String, Object>> result = jdbcTemplate.queryForList(SqlQuery);
+		
+		return result;
+	}
+	
+	@Transactional
+	public String saveCircular(
+			String createdBy,
+			String circularCategory,
+			String circularType,
+			String department,
+			String Date,
+			String subject,
+			MultipartFile scan_file1) {
+		
+		//System.out.println("I am from Service Page "+petitionerName);
+		
+		//String complaintNature = "";
+		int lastInsertId = 0;
+		String  sqlQuery = "INSERT INTO `circular_data` "
+                + "(`createdBy`,`category`, `circular_type`, `department`, "
+                + "`Date`, `subject`) "
+                + "VALUES (?, ?, ?, ?, ?, ?)";
+		
+		try {
+			
+			KeyHolder keyHolder = new GeneratedKeyHolder();
+			// Use JdbcTemplate's update method to execute the query with parameters
+			jdbcTemplate.update(connection -> {
+	            PreparedStatement ps = connection.prepareStatement(sqlQuery, Statement.RETURN_GENERATED_KEYS);
+	            ps.setString(1, createdBy);
+	            ps.setString(2, circularCategory);
+	            ps.setString(3, circularType);
+	            ps.setString(4, department);
+	            ps.setString(5, Date);
+	            ps.setString(6, subject);
+	            return ps;
+	        }, keyHolder);
+			
+			// Get the last insert ID
+	        lastInsertId = (int) keyHolder.getKey().longValue();
+	        String lastInsertId_txt = String.valueOf(lastInsertId);
+	        
+	        // Add Petition Scan File in the database
+	        addCircularFile(createdBy, lastInsertId, scan_file1);
+	        
+            return lastInsertId_txt; // If no exception, query executed successfully
+            
+        } catch (DataAccessException e) {
+            // Handle exception (e.g., log error)
+        	String sqlQuery2 = "UPDATE `circular_data` SET `isactive`=0, `isdelete`=1 WHERE `cid`="+lastInsertId+" LIMIT 1";
+    		jdbcTemplate.update(sqlQuery2);
+            e.printStackTrace();
+            return "error"; // Query execution failed
+        }
+	}
+	
+	@Transactional
+	public String addCircularFile(String createdBy, 
+			int cid,
+    		MultipartFile page1) {
+		
+		String fileName="";
+        for (int i = 1; i <= 4; i++) {
+            MultipartFile file = null;
+            switch (i) {
+                case 1:
+                    file = page1;
+                    fileName = "Scan1";
+                    break;
+            }
+            if (file != null && !file.isEmpty()) {
+            	try {
+                    // Get the bytes of the file
+                    byte[] bytes = file.getBytes();
+                    
+                    // Set the file path where you want to save it
+                    String uploadDirectory = environment.getProperty("file.upload.directory");
+                    String serviceFolderName = environment.getProperty("cir_foldername");
+                    uploadDirectory = uploadDirectory + serviceFolderName;
+                    
+                    // File name 
+                    fileName = cid + "_" + fileName + "_" + file.getOriginalFilename();
+                    
+                    //File Size
+                    Long fileSize = file.getSize();
+                    
+                    // File Type
+                    String fileType = file.getContentType();
+                    
+                    // Create directory if it doesn't exist
+                    Path directoryPath = Paths.get(uploadDirectory);
+                    if (!Files.exists(directoryPath)) {
+                        Files.createDirectories(directoryPath);
+                    }
+                    
+                    String filePath = uploadDirectory + "/" + fileName;
+
+                    // Create a new Path object
+                    Path path = Paths.get(filePath);
+
+                    // Write the bytes to the file
+                    Files.write(path, bytes);
+                    
+                    // Save the file path to a database
+                    String  sqlQuery = "INSERT INTO `circular_files` ( `cid`, `created_by`, `file_name`, `file_size`, `file_type`) "
+                    		+ "VALUES ('"+cid+"', '"+createdBy+"','"+fileName+"','"+fileSize+"','"+fileType+"')";
+            		jdbcTemplate.update(sqlQuery);
+                    
+                } catch (IOException e) {
+                	e.printStackTrace();
+                    return "Failed to save file " + file.getOriginalFilename();
+                }
+            }
+            
+        }
+        return "success";
+	}
+	
+	@Transactional(readOnly = true)
+	public List<Map<String,Object>> getReport(){
+	    String SqlQuery = "";
+	    String dynamic_query ="";
+	    SqlQuery = "SELECT * FROM `circular_types` WHERE `isactive`=1 AND `isdelete`=0 ORDER BY `tid`";
+	    
+	    List<Map<String, Object>> circular_types_result = jdbcTemplate.queryForList(SqlQuery);
+	    
+	    for(Map<String, Object> type : circular_types_result) {
+	        String typeId = type.get("tid").toString();
+	        String typeName = type.get("name").toString();
+	        dynamic_query += "SUM(CASE WHEN ct.tid = '" + typeId + "' THEN 1 ELSE 0 END) AS `dynamic_" + typeName + "`, ";
+	    }
+	    
+	    // Remove the trailing comma and space from dynamic_query
+	    dynamic_query = dynamic_query.substring(0, dynamic_query.length() - 2);
+	    
+	    // Construct the SQL query with the dynamic part
+	    SqlQuery = "SELECT "
+	            + " d.name, "
+	            + "SUM(CASE WHEN ct.tid != '0' THEN 1 ELSE 0 END) as total, "
+	            + dynamic_query + " "
+	            + "FROM "
+	            + "gcc_apps.departments d "
+	            + "LEFT JOIN circular.circular_data cd ON cd.department = d.did "
+	            + "LEFT JOIN circular.circular_types ct ON cd.circular_type = ct.tid "
+	            + "GROUP BY d.name";
+	    System.out.println(SqlQuery);
+	    List<Map<String, Object>> result = jdbcTemplate.queryForList(SqlQuery);
+	    
+	    return result;
+	}
+	
+	
+}

src/main/java/in/gov/chennaicorporation/gccoffice/circular/service/package-info.java

@@ -0,0 +1 @@
+package in.gov.chennaicorporation.gccoffice.circular.service;